# Surfboard WFM Reviews
**Vendor:** Dialpad  
**Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management)  
**Total Reviews:** 3
## About Surfboard WFM
Meet Surfboard, the home of your customer support strategy. Leading brands teams like Ruggable, Beauty Pie, and Grow Therapy use Surfboard’s workforce management platform to manage the growth and evolution of their support teams internationally. Surfboard offers a smart, modern WFM to streamline and consolidate operations from forecasting to capacity planning, scheduling and performance analytics. Identify hidden costs and inefficiencies across your entire support function. Unlock the profit-driving opportunity of proactive customer care alongside human and AI service resourcing.






- [View Surfboard WFM pricing details and edition comparison](https://www.g2.com/products/surfboard-wfm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+10%3A28%3A10+-0500&secure%5Bsession_id%5D=b33772f5-c45c-43b4-9259-fb53b6bc49ae&secure%5Btoken%5D=141ad99c4a363bafaf4d70a9ffbf46936d61d9998b42d4e9d0c3e911ec7204ba&format=llm_user)

## Surfboard WFM Features
**Platform Basics**
- Reporting
- Dashboard
- Performance

**Platform Content**
- Automation
- File Sharing
- Content Library

**Platform Additional Functionality**
- Integrations
- Mobility
- Forecasting
- Task Management
- Portal

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

**Workforce Management Platform Features**
- Labor Forecasting
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Succession Planning
- Workforce Analytics
- Self-Service Capabilities
- Mobile Shift Scheduling
- Team Communication

## Top Surfboard WFM Alternatives
  - [Assembled WFM](https://www.g2.com/products/assembled-wfm/reviews) - 4.6/5.0 (166 reviews)
  - [Calabrio ONE](https://www.g2.com/products/calabrio-one/reviews) - 4.5/5.0 (380 reviews)
  - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,073 reviews)