Verified User in Legal Services
UL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Just switched to this product and it is not user friendly"
1.5/5
What do you like best about SurePoint Finance Enterprise?

That it has an app and can be used on apple products. Review collected by and hosted on G2.com.

What do you dislike about SurePoint Finance Enterprise?

I have been a lawyer for 16 years and used many different billing programs, and this one by far is the most difficult to use. It needs to be simplified. There are far too many steps to complete to do simple tasks, too many screens, and too many options. We are lawyers, not accountants and the system is causing extreme frustration to us. It is also not user friendly. Most billing programs are intuitive, easy to figure out this one is not. One example of many is that we have to go in and release the time we have entered, most systems have it auto released after a set period of time. The training was also not adequate. Review collected by and hosted on G2.com.

Michael C.
MC
Michael C.
Adjunct Professor
Law Practice
Small-Business (50 or fewer emp.)
"Adequate."
3/5
What do you like best about SurePoint Finance Enterprise?

Easy input of time. Also has some analytical feedback on status of time, hours, etc. Review collected by and hosted on G2.com.

What do you dislike about SurePoint Finance Enterprise?

Buggy. Down time. Can be slow and unresponsive. Review collected by and hosted on G2.com.