--- title: SureMDM by 42Gears Reviews meta_title: 'SureMDM by 42Gears Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 98 reviews by the users' company size, role or industry to find out how SureMDM by 42Gears works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 98 scale: '5' date_modified: '2026-08-07' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # SureMDM by 42Gears Reviews **Vendor:** 42Gears Mobility Systems **Category:** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) **Average Rating:** 4.8/5.0 **Total Reviews:** 98 ## About SureMDM by 42Gears SureMDM is an intuitive and powerful Unified Endpoint Management (UEM) solution that supports Android, iOS/iPadOS, Windows, Linux, macOS, Wear OS, Chrome OS, VR, and IoT platforms. It also enables management of rugged handhelds and mobile computing devices from various OEMs, along with Peripheral or Things Management capabilities through plugins. In addition, SureMDM has built in Mobile Threat Defense to protect Android devices from cyberthreats, Zero Trust Network Access through SureAccess, and Identity and Access Management via SureIdP. ## SureMDM by 42Gears Pros & Cons **What users like:** - Users find SureMDM by 42Gears to be **easy to use** , enabling quick implementation and effective mobile device management. (39 reviews) - Users commend the **exceptional customer support** of SureMDM, praising its speed, knowledge, and efficiency. (35 reviews) - Users value the **remote device management** of SureMDM, praising its simplicity and efficiency in daily operations. (25 reviews) - Users commend the **robust features** of SureMDM, enhancing their experience with excellent support and easy setup. (23 reviews) - Users appreciate the **ease of remote device management** with SureMDM, praising its intuitive interface for hassle-free monitoring. (18 reviews) - Security (16 reviews) - Deployment Ease (13 reviews) - Integrations (12 reviews) - Easy Implementation (11 reviews) - Easy Setup (11 reviews) **What users dislike:** - Users find the **device enrollment process cumbersome** , often facing complications that delay setup and access. (7 reviews) - Users feel that **profile and policy management is inflexible** , complicating scalability and creating unnecessary duplication. (7 reviews) - Users find the **poor UI** challenging and feel it hinders the experience for new users. (6 reviews) - Users experience **slow performance** with SureMDM, facing lag and delays in console operation and remote sessions. (6 reviews) - Users find the **learning curve steep** , with initial complexity and a need for better support and examples. (5 reviews) - Users report **limited remote access** complications, including connection failures and manual setup requirements, which hinder productivity. (5 reviews) - Users face **MDM issues** , finding bulk configuration time-consuming and struggling with device enrollment and manual permissions setup. (5 reviews) - Missing Features (5 reviews) - Update Issues (5 reviews) - Configuration Issues (4 reviews) ## SureMDM by 42Gears Reviews ### 1. Elevating Device Management: Features and Challenges of Sure MDM **Rating:** 5.0/5.0 stars **Reviewed by:** Tejveer S. | Information Technology Manager, Manufacturing, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about SureMDM by 42Gears?** What I like about the newer updates in SureMDM by 42Gears is how much more unified and automation‑driven the platform has become. The enhanced Zero‑Touch Enrollment, deeper Android Enterprise and Apple MDM controls, and improved remote troubleshooting make device management faster and less manual. The updated UI and granular policy controls also make large‑scale deployments easier, more secure, and far more administrator‑friendly than before. It is used for BYOD devices and even for corporate devices. We can simply monitor the devices from its console remotely and can also wipe the data remotely. Customer support team is so much technical in terms of understanding the issues, being an Administrator of the tool i am a frequent user. I found implementation very quick as it took only 1 day to setup the dashboard and 2 days to understand the whole process. **What do you dislike about SureMDM by 42Gears?** Remote support can be improved as seamless as other remote tools. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** Remote Support to users Patch updates Software Updates Application intallation/uninstallation Profile Creation for laptop which really reduced a lot of manual work. ### 2. Reliable and Effortless Device Management with SureMDM **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmad K. | Sr. System Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2025 **What do you like best about SureMDM by 42Gears?** SureMDM is a reliable and easy-to-use device management solution. It provides strong device control, remote management, and security features, making large-scale device management simple and efficient. **What do you dislike about SureMDM by 42Gears?** Profile and policy management could be more flexible. Currently, applying changes often requires creating separate profiles, which can become difficult to manage at scale. It would be helpful to have a default (base) profile with the ability to add sub-policies or override rules for specific changes, without overwriting the main profile. This would simplify policy management and reduce duplication while maintaining consistency across devices. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** SureMDM solves the challenge of managing and securing a large number of devices from a single platform. It eliminates the need for manual configuration by providing centralized control for device monitoring, application management, security policy enforcement, and remote troubleshooting. This has helped us reduce operational effort, improve device security and compliance, and minimize device downtime through remote support capabilities. The ability to manage multiple device types from one console improves visibility and control, allowing our IT team to respond faster to issues and maintain consistent configurations across all devices. ### 3. Empowering Enterprise Mobility Management **Rating:** 4.5/5.0 stars **Reviewed by:** Sakshi S. | Presales Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about SureMDM by 42Gears?** SureMDM is very easy to use and simple to implement. Their customer support is quick and helpful. We use it frequently, and its features are easy to apply, such as RDP, restrictions, and location tracking. Integration options are also available. **What do you dislike about SureMDM by 42Gears?** Updating on-premise server software, Certain features like bulk device refresh or better job management could be improved. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** Device management becomes simple even across different platforms, including Android, iOS, Windows, Mac, Linux, VR, and IoT devices, all from a single console. SureMDM provides remote troubleshooting features, allowing IT teams to assist employees without physically handling the device, which saves time and travel costs. ### 4. 42 Gears user review. **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul c. | Senior System Adminstrator, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2024 **What do you like best about SureMDM by 42Gears?** We are currently using the 42 Gears SureMDM tool, and it makes managing our endpoint users straightforward and efficient. **What do you dislike about SureMDM by 42Gears?** Sometimes, support for local vendors can take a while. Other than that, everything else is good. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** Some of our employees work remotely, and with the location tracking feature, we are able to monitor users effectively. The remote wipe option is also valuable, especially in emergency situations where data security is a concern. ### 5. Easy Remote Management, but some Advanced Features Need Clarity **Rating:** 3.5/5.0 stars **Reviewed by:** Pradyumn G. | Project Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about SureMDM by 42Gears?** I like how easy it is to manage devices remotely. The interface is very simple to use, as it makes the daily monitoring hassle-free and it saves a lot of time. **What do you dislike about SureMDM by 42Gears?** Some features feel a bit complicated at first and the interface could be better for new users. Some advanced settings come with lack of clarity. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** SureMDM helps me to manage all my devices remotely. It reduces my manual work and improves the security. It keeps everything updated and secure. ### 6. Powerful MDM and Impeccable Support **Rating:** 4.5/5.0 stars **Reviewed by:** Alex R. | Professional Services Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about SureMDM by 42Gears?** SureMDM is a powerful MDM solution that rivals all the major players in the space. It's ease of use and powerful capabilities make it a great alternative to other offerings. The thing that really sets it apart for our company is the support available though. We have been incredibly pleased with the speed, knowledge and efficiency of the support we have received. It is a breath of fresh air when compared to the other major players in the space. **What do you dislike about SureMDM by 42Gears?** The only downside for us is the heavy preference placed on Zebra integration. While obviously the preferred tool for all Zebra management we are still working out the best ways to utilize it with other manufacturers. This is not to say it is not capable, but the value add for Zebra devices is way above that of other manufacturers in the AIDC space. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** Giving us a full featured alternative to products like SOTI MobiControl. ### 7. Managing Retail Devices with SureMDM: A Practical Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about SureMDM by 42Gears?** We’ve been using SureMDM for six months, at the first the system felt unfamiliar, but after a focused two-month testing phase and hands-on exploration, we were impressed by how intuitive and customizable it became. We were able to fine-tune configurations and lockdown settings exactly as needed without compromising on performance or usability. We are now confidently rolling out SureMDM across 450+ PDAs, appreciating its flexibility, stability, and ability to adapt to our operational demands. Also, support team was exceptional for me through mails or chat. **What do you dislike about SureMDM by 42Gears?** The dashboard can feel cluttered at first, especially for new users Also, MDM Agent at lockdown during testing faces restrictions that takes me time to identify and resolve it also till now i'm not able to automatically enable accessibility as permission for Suremdm Agent for remote access from server side has to enable it manually on each device on enrollment. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** the ease of deployment new configuration or customization and Application packages update seems to be simple and doesn't take too much work just create a job and deploy it. Also, the Geo & Network fence was a big thing to us it's easy on creation and deployment ### 8. Enterprise mobile data management that works **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about SureMDM by 42Gears?** We need a mobile data management solution that works at scale. We use SureMDM, SureLock by 42Gears for our SentryERS emergency response system at Motorola Solutions for thousands of devices that are deployed at our customer locations. SureMDM is a critical support and management tool that allows us to have secure and seamless access to all of these devices in a simple and organized platform. **What do you dislike about SureMDM by 42Gears?** The only item needed is as we grew we needed a way to migrate data from one environment to another. Currently no migration tool to migrate from a staging to production environment. In our case our system was already setup and we wanted to deploy a new staging environment. Required manual migration and recreation.. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** With thousands of devices deployed, we need a system that allows our engineering, support and product teams easy access to all deployed/enrolled Android devices. SureMDM provides us this ability. ### 9. 42Gears provides piece of mind **Rating:** 5.0/5.0 stars **Reviewed by:** Shaun E. | Sr. Systems Analyst Programmer, Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about SureMDM by 42Gears?** The 42Gears MDM interface is very intuitive and the multiple features makes it easy to integrate and automate the enrollment of our devices. **What do you dislike about SureMDM by 42Gears?** The one issue that we had was 42Gears having the appropriate device brand and model enrollment file from the OEM. 42Gears had to contact the manufacturer to obtain it. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** 42Gears allows us to completely automate the process of enrolling and configuring a mobile handheld barcode scanner from out of the box new to secured and functional with our data collection software by scanning one QR code. That saves a massive amount of time and provides incredible service to our users in the field. ### 10. SureMDM by 42 Gears is a powerful product with amazing support. **Rating:** 5.0/5.0 stars **Reviewed by:** Rick R. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about SureMDM by 42Gears?** SureMDM by 42 Gears is very easy to implement. The team behind the product listens to its customers to provide a seamless and very powerful tool to help drive business decisions. **What do you dislike about SureMDM by 42Gears?** I do not have any dislikes about SureMDM by 42 Gears. My team loves working with the product and only provides great feedback about the support. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** SurMDM by 42 Gears allows us to manage our client devices while providing ongoing support. With using SureMDM Insights, we utilize the business analytics to help provide necessary business decisions for our clients. ### 11. Transistion from other MDM to 42Gears **Rating:** 4.0/5.0 stars **Reviewed by:** Sunette S. | IT Support, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about SureMDM by 42Gears?** It is easy to use, and the apps are implemented well. Support is fast and reliable. Although we have some old devices, they help us move easily. **What do you dislike about SureMDM by 42Gears?** We still have no issues with them because we are new to this MDM. Hopefully, they will continue to provide good support. I think there is room for improvement because I mentioned some features from the other MDM and they agreed that it was a good one and plan to add to their system. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** They are easy to use. ### 12. Best Mobility Software **Rating:** 5.0/5.0 stars **Reviewed by:** Sonali . | it manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about SureMDM by 42Gears?** Very useful and easy software for every size of company **What do you dislike about SureMDM by 42Gears?** I honestly dislike admin policy because i cannot edit them as admin **What problems is SureMDM by 42Gears solving and how is that benefiting you?** Data theft decreases after this integration ### 13. 42 Gears Overview **Rating:** 5.0/5.0 stars **Reviewed by:** Johan H. | Executive Key Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about SureMDM by 42Gears?** Easy and convenient setup, Ease of use in short words. **What do you dislike about SureMDM by 42Gears?** There is nothing to mention after using and supplying SureMDM software by 42 Gears for nearly 2 years. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** Rugged SA use to sell SOTI in the past but since we signed up with 42 Gears our MDM sales have increased and there's many scope in 2025 for many more opportunities to sign up. This helps us with sales and support. ### 14. Long time SureMDM subscriber **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about SureMDM by 42Gears?** 42Gears' product is pivotal and extremely easy to use for remote management and security of mobile devices! **What do you dislike about SureMDM by 42Gears?** There is nothing to dislike about SureMDM, however the support can sometimes not have the level of technical knowledge you would expect, unless you are connected to a dedicated resource **What problems is SureMDM by 42Gears solving and how is that benefiting you?** SureMDM allows us to remotely support users and secure the device to a purpose built application ### 15. The best MDM for sure! **Rating:** 5.0/5.0 stars **Reviewed by:** Mpilo M. | IT Support, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about SureMDM by 42Gears?** SureMDM is literally the best MDM I've worked on. It covers all OS and is very user friendly. Ypu can literally control all functionalities of a device from the click of a button. And the fact that enrollment can be done using multiple ways is a bonus! I'm on the console everyday and it's easy to execute all customer requirements. The intercom function is so convenient. The guys literally respond in less than a minute and your query is resolved in amatter of minutes, which limits the downtime of a device. The jobs can literally be done with just a press of a button and the jobs are very straight forward. The fact that you've intergrated Zero Touch for enrollment makes it even more convenient and time efficient. Implementing new jobs is not even a daunting task. And the updates can be pushed to either one device or all devices at once. The implelemntation process is seamless. Changes can be made on one device, and those changes can be saved as a job and be implemented to all devices with ease. It's the best MDM I've worked on! **What do you dislike about SureMDM by 42Gears?** I literally haven't encounted any problems with SureMDM. It's THAT good! **What problems is SureMDM by 42Gears solving and how is that benefiting you?** It's managing mulitple devices with ease. Eliminated the manual work you'd have to do to devices individually. ### 16. smooth consule , great partner **Rating:** 4.5/5.0 stars **Reviewed by:** Mohamed E. | Sales support manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about SureMDM by 42Gears?** eas of use, customer support, number of features **What do you dislike about SureMDM by 42Gears?** new platform such as Harmony is not yet supported **What problems is SureMDM by 42Gears solving and how is that benefiting you?** we had issue related to mange some devices such as samsung, and it's ply store apps, suremdm is easy to use and deploy both internal and play store app, in addtion to smooth remote helpdesk functions ### 17. Set up was quick and effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Jacobus N. | IT Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about SureMDM by 42Gears?** System is easy to navigate and quick to set up and deploy **What do you dislike about SureMDM by 42Gears?** Online / email support is a bit slow when experiencing issues. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** Having the remote support functionality on our mobile device environments saves time wastes walking up and down. With surelock, we can also be sure that there are no security breaches. ### 18. Ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Karthik N. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2025 **What do you like best about SureMDM by 42Gears?** A simple and intuitive dashboard makes it easy to enroll, configure, and monitor devices remotely. **What do you dislike about SureMDM by 42Gears?** Some users report occasional lag, especially when using multiple apps in linux devices. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** Features like remote wipe, geofencing, kiosk mode, and policy enforcement ensure that corporate devices remain secure and compliant with company regulations. ### 19. Easy to use powerfull MDM **Rating:** 5.0/5.0 stars **Reviewed by:** Dan S. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about SureMDM by 42Gears?** SureMDM is designed to manage mobile and IoT devices within enterprises. It includes features that provide detailed controls for both shared and dedicated devices running business applications. SureMDM offers a user-friendly interface, making it straightforward to use. It also supports device automation to facilitate easier implementation. **What do you dislike about SureMDM by 42Gears?** At times, the UI can be a bit slow to respond. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** SureMDM serves as our MDM for Managed Services, enabling us to manage clients' mobile fleets to meet their security and operational needs. ### 20. Control, peace of mind, and great personal support. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about SureMDM by 42Gears?** Customer Support Ease of use Unlimited Settings **What do you dislike about SureMDM by 42Gears?** Communication about big application changes (e.gSurefox) not well executed **What problems is SureMDM by 42Gears solving and how is that benefiting you?** It helps prevent our devices from being easily stolen on client sites, thanks to various security settings. Remote access for technical support is a major time-saver, eliminating the need for on-site visits for minor issues. Additionally, we can track the SIMs in our devices from the office, without manually inspecting each one. ### 21. Best Mobile Device Management System I have ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Faisal Suleiman F. | Senior Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about SureMDM by 42Gears?** I love how it covers many devices and operating systems, a very easy to use and setup platform with many features. And a fantastic customer support. **What do you dislike about SureMDM by 42Gears?** I am not happy with the fact you cant apply license to a specific group on the console, hope this would be a feature update **What problems is SureMDM by 42Gears solving and how is that benefiting you?** Its helping us manage android devices across a whole country, very good to be able to secure,locate and troubleshoot devices on the feild. ### 22. Comprehensive & User-Friendly: 42Gears MDM Delivers Exceptional Mobile Device Management **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul d. | Technical Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 31, 2024 **What do you like best about SureMDM by 42Gears?** SureMDM by 42Gears has several standout features that make it a great choice for mobile device management, Ease of Implementation **What do you dislike about SureMDM by 42Gears?** Some users find the initial setup phase more complex compared to other MDM solutions **What problems is SureMDM by 42Gears solving and how is that benefiting you?** Tracking the devices, making the device as Kiosk mode and managing the endpoint in a single dashboard. ### 23. Excellent product with great support **Rating:** 5.0/5.0 stars **Reviewed by:** Neil D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2024 **What do you like best about SureMDM by 42Gears?** SureMDM is a great piece of software that did exactly what we needed. With a quick walk through with their support team, we were able to create a host of features to lockdown our devices and run appropriate programmes. We've used 42 Gears for a few years now and it was so easy to set up, update and run. Intergrating it with our website and apps is done in just a few clicks and it's very quick to update with new ideas. **What do you dislike about SureMDM by 42Gears?** There was no real downside to choosing SureMDM for our needs. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** SureMDM gives us the ability to lockdown tablets to use only basic software that we need (camera and certain internet access) to allow visitors to our Museum to scan a trail, learn more about objects on display and act as a large print screen reader. By providing limits, we don't have to worry about the public using the devices incorrectly. ### 24. Excellent solution covers most of required configurations and security restriction **Rating:** 5.0/5.0 stars **Reviewed by:** Younes K. | BU Manager AioT & B2B Sales, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2024 **What do you like best about SureMDM by 42Gears?** Customer support reactivity and experienced memebers compared to other MDM vendors support teams have limited knowledge and can't troubleshoot quickly shared issues and tech support cases. Ease of implementation, Ease of use as well **What do you dislike about SureMDM by 42Gears?** Absence of French support on chat and when sending E-mail and also on phone call to 42Gears directly **What problems is SureMDM by 42Gears solving and how is that benefiting you?** Secure field sales applications and Corporate data, Restriction of use of anthorized features and apps like Social media, or excessive Internet data plan consumption ### 25. Freindly use solution and powerful management specs **Rating:** 5.0/5.0 stars **Reviewed by:** abdelhaimd E. | Senior Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2024 **What do you like best about SureMDM by 42Gears?** i Find the support is amazing, product pricng and quality of products. Easy to use, take short time to be implemented **What do you dislike about SureMDM by 42Gears?** need more spcs fo IOS platform, apply more spcs to the user mangmnets **What problems is SureMDM by 42Gears solving and how is that benefiting you?** as we are using Multiple platform devices, it was hard to mange each of them seperatlly , thats why we used UEM by SureMDM and mangmed those multiple platform, then we increased the performance stability and effectincy ### 26. Great MDM Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2024 **What do you like best about SureMDM by 42Gears?** We use SureMDM to manage a wide range of devices. We lock down our delivery driver android tablets. handheld scanners, Windows Kiosks and Apple/Andorid phones for our users. We like how flexible it is with the level of control required for each use case and being able to support all the devices in one platform. **What do you dislike about SureMDM by 42Gears?** No dislikes about the product at presenet. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** It allows us to ensure our devices are configured correctly and secure for the correct use case. ### 27. pack of features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2024 **What do you like best about SureMDM by 42Gears?** lot of features, good support staff,easy to use, helpfull on deploying applications **What do you dislike about SureMDM by 42Gears?** Bugs, agent going offline, issues with version upgrade. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** bulk deploying applications and remote support ### 28. SureMDM Is More flexible **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed B. | Sales Technology Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2024 **What do you like best about SureMDM by 42Gears?** Using it to control and track the devices by easy way **What do you dislike about SureMDM by 42Gears?** Nothing to dislike, it is more easy, it is more useful for my work **What problems is SureMDM by 42Gears solving and how is that benefiting you?** Honeywell camera and Nokia remote issues ### 29. one MDM Solution for all OS **Rating:** 5.0/5.0 stars **Reviewed by:** Nikhil P. | Regional Sales Manager - Professional Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about SureMDM by 42Gears?** Easy to use, support almost all flavours of OS **What do you dislike about SureMDM by 42Gears?** UI can be improved for better look and feel. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** Device control, Data control ### 30. GREAT PRODUCT FOR MANAGING OUR DEVICES **Rating:** 4.5/5.0 stars **Reviewed by:** Sumit C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about SureMDM by 42Gears?** 1.Easy to use console 2.Helps in tracking of the devices and managing the application and content. **What do you dislike about SureMDM by 42Gears?** Product is good for our use cases so i have no dislikes. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** 1.Help in application management . 2.Easy to track our remote devices and can take remote control of the device . ### 31. Great support from SureMDM Team (42Gears) **Rating:** 4.5/5.0 stars **Reviewed by:** Santosh S. | Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2023 **What do you like best about SureMDM by 42Gears?** 1. Tracking the Assets (TAB) 2. We can easily use the console and track our assets easily. 3. Quick support by the Tech team **What do you dislike about SureMDM by 42Gears?** Taking more time to revert on the feasibility check on console management. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** Every technical assistance provided by Suremdm Team we are facing in Tablets regarding application/Surelock/suremdmNix. Helps us for solving the issue and satisfy the end user. ### 32. I found 42 gears very detailed, very flexible and great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin C. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2023 **What do you like best about SureMDM by 42Gears?** Basically, SureMDM covers 99.9% of all our business requirements in terms of the services that are offered. Once you know the functionalities, it is straightforward to configure. **What do you dislike about SureMDM by 42Gears?** Its not really a dislike, but there are so many features and functions and sometimes if can be a challenge to configure it. It would have been a great idea to have a short user/admin course that comes with the subscription. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** It allows me to manage more than 3000 devices remotely. It allows me to do their automatic enrollment and manage the devices with Zero Touch Enrollment. It also allows me to control the users access to the device, preventing unwanted data wastage. ### 33. Reliable and fairly intuitive. Quite pricey. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2023 **What do you like best about SureMDM by 42Gears?** Once set up, the service is reliable and fairly intuitive to use. With helpful tutorials and guides baked in. **What do you dislike about SureMDM by 42Gears?** The subscription is quite pricey. Getting an android device enrolled can be hit or miss on first attempt, fails around 1 in 5 times, which is time consuming to resolve. User licenses for back of house are extortionate and does not account for volume of devices enrolled. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** Remotely maintain, triage and fix issues on fleet of kiosks across the UK. Saving staff visits in some particularly remote and distant sites. ### 34. Easy to use and great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2023 **What do you like best about SureMDM by 42Gears?** It is designed to be easy to use, even for those who have not used MDM products. If you have any questions, you can easily ask the support team via chat **What do you dislike about SureMDM by 42Gears?** No particular complaints. Perhaps there are cheaper MDM products available, but I am happy with this one. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** The status of the device can be checked remotely and the device can be operated remotely if necessary. ### 35. Review SureMDM on G2 **Rating:** 5.0/5.0 stars **Reviewed by:** PAWAN K. | Mr., Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** June 07, 2023 **What do you like best about SureMDM by 42Gears?** Easy to manage devices using one console, excellent technical support anytime, easy access to console v3, customized settings as per user requirement and great price structure against the competition. **What do you dislike about SureMDM by 42Gears?** Sometimes taking more than one day to provide solutions. But that is not a significant issue because of offers a complete solution. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** Secure our devices, install applications as per our requirement from one console while devices are in different locations, and check issues remotely of devices. ### 36. Easy to Use and Rich Feature all Type of Devices **Rating:** 5.0/5.0 stars **Reviewed by:** Sachin B. | Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about SureMDM by 42Gears?** 1. It's Easy to Use. 2. Support almost All Types of Platform including Windows CE 3.Simplest UI 4.Exellent Product Support Team **What do you dislike about SureMDM by 42Gears?** 1. Android /IOS App for Managing All Device **What problems is SureMDM by 42Gears solving and how is that benefiting you?** 1. It isn't easy to manage devices in different remote location . 2. not able to manage update ,security patches ### 37. Robust and Easy Device Management **Rating:** 5.0/5.0 stars **Reviewed by:** Fyzee A. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about SureMDM by 42Gears?** It's pretty user-friendly, and the learning curve for non-tech users is very short. It's fairly priced compared to competitive MDM products. **What do you dislike about SureMDM by 42Gears?** After about one month usage, we haven't come across an area where SureMDM required an improvement. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** SureMDM helps us manage our Sales Team across multiple geo-locations. High-security level and customization for the devices and the ability to update and clean up the devices remotely, has helped us save time and resources. The console layout is simple and easy to use. The system setup was a breeze, with 42Gears support staff providing adequate hand-holding. ### 38. Good Mobile device management tool for enterprise devices and byod Devices. **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit R. | Assistant Manager - IT, Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about SureMDM by 42Gears?** Graphic user interface is good and you can manage single device also no need to create the group for deploying the policies. Through Suremdm we can deploy the policies on device level instead of group. They provide online chat support as well for admin. **What do you dislike about SureMDM by 42Gears?** Nothing as of now, But for mdm configuration you required three app to configure which is time consuming for bulk device configuration. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** we are managing our company-owned devices through suremdm mdm tool. we are managing application and device through suremdm. ### 39. Best tool to Managed Mobile Devices **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul M. | Solutions Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about SureMDM by 42Gears?** SecureLock solution is one the highlight solutions and is ease to deploy and manage in a scalable enviroment **What do you dislike about SureMDM by 42Gears?** UI/UX can be improved for better IT user experiance. **What problems is SureMDM by 42Gears solving and how is that benefiting you?** Managing Employee CYOD and BYOD devices ## SureMDM by 42Gears Discussions - [What is SureMDM Nix used for?](https://www.g2.com/discussions/what-is-suremdm-nix-used-for) - 2 comments, 1 upvote - [What is Android for enterprise?](https://www.g2.com/discussions/suremdm-what-is-android-for-enterprise) - 1 comment - [What are device management apps?](https://www.g2.com/discussions/what-are-device-management-apps) - 1 comment - [What is a common feature of MDM software?](https://www.g2.com/discussions/what-is-a-common-feature-of-mdm-software) - 1 comment - [View SureMDM by 42Gears pricing details and edition comparison](https://www.g2.com/products/suremdm-by-42gears/reviews?filters%5Bsentiment_snippet%5D=1175455&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+23%3A18%3A28+-0500&secure%5Bsession_id%5D=4e39c02d-6a41-4c08-93d1-6254ba37b860&secure%5Btoken%5D=8fb4d92d2c80a4b124066c669d6951e581489173362c5ca4d22d9edc06f29379&format=llm_user) ## SureMDM by 42Gears Integrations - [Secureworks Taegis XDR](https://www.g2.com/products/secureworks-taegis-xdr/reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) ## SureMDM by 42Gears Features **Scope** - Endpoint Inclusiveness - Multi-OS Support **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Platform** - Regulation Compliant - Device Enrollment - Device Configuration **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Maintenance** - Remote Reboot - Remote Printing **Operating System** - Multi-Systems Support - Apple Support - Android Support **Operating System** - Multiple Mobile Operating System Support - Apple Support - Android Support **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information - Mobile Device Management - Lockdown Management - Endpoint Management - User Session Management - Content Management - Patch Management - Task Management - Mobile Content Management - Security Management - Audit Management - Remote Monitoring & Management - Data Management - Policy Management - Compliance Management - Asset Lifecycle Management - Configuration Management - User Management - Inventory Management - Software Management - Deployment Management **Security** - Device Management - Custom Alerts - Security - Security Management - Mobile Content Management - Password Management - Document Management - Audit Management **Security** - Data Encryption - Compliance **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Mobile Content Management - Generative AI - Remote Access & Monitoring - Deployment Management - Policy Management - Patch Management - Encryption - Compliance Management - Alerts/Notifications - Configuration Management - User Management - Support Ticket Management - BYOD Management - AI Copilot - Mobile Device Management - Endpoint Management - App Management - Access Controls/Permissions - Workflow Automation **Security** - Remote Wipe - Security **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information - Policy Management - Compliance Management **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform - Video Support **Performance** - Reporting **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integration - Third-Party Integrations - Active Directory Integration **Agentic AI - Enterprise Mobility Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Mobile Access - Usage Tracking/Analytics - Automatic Reset - Onsite Printing - Self Service Portal - Remote Access/Control - For Android Devices - Surveys & Feedback - Digital Signage - Barcode/Ticket Scanning - Touch Screen - Point of Sale (POS) - Timeout - Multi-app mode - Offline Access - Generative AI - QR Codes - Data Synchronization - Location Tracking - AI Copilot - Browsing Restrictions - Customizable User Interface - Self Check-In/Check-Out - Secure Browsing - Alerts/Notifications - Customizable Branding - Video Looping - Self Ordering - For iPad Devices - Reporting/Analytics - Single-app mode - Templates - Check-in/Check-out - Ticketing - Order Entry - Broadcast Messaging - Visitor Tracking - Secure Data Storage - Access Controls/Permissions - Wireless Internet Access Control - Single Sign On - Enrollments/Onboarding - Automatic User/Device Recognition - API - Kiosk Mode - Remote Update/Installation - Activity Dashboard - Synchronization Scheduling - IT Asset Tracking - Two-Factor Authentication - Wireless Troubleshooting - Monitoring **Additional Functionality** - Offline Access - Push Notifications - GPS - Authentication - Usage Tracking/Analytics - Backup and Recovery - Mobile App - Performance Monitoring - Remote Access/Control - Generative AI - Wireless Internet Access Control - Asset Tracking - Reporting & Statistics - Wireless Troubleshooting - AI Copilot - Access Controls/Permissions - Activity Dashboard - Remote Device Locking - Document Storage - Mobile Access - Automatic User/Device Recognition **Additional Functionality** - Remote Monitoring & Management - AI Copilot - SSL Security - File Transfer - Two-Factor Authentication - Single Sign On - Compliance Management - Collaboration Tools - Summary Reports - Activity Dashboard - Chat/Messaging - Generative AI - Session Transfer - Remote Update/Installation - Audit Trail - Customizable Branding - Server Monitoring - Real-Time Updates - Troubleshooting - Real-Time Monitoring - Workflow Management - Multiple User Accounts - Multi-Channel Communication - CRM - Surveys & Feedback - Activity Tracking - Self Service Portal - API - Support Ticket Management - Access Controls/Permissions - Remote Access/Control - User Management - Customizable Reports - Real-Time Notifications - Video Conferencing - Diagnostic Tools - Third-Party Integrations - Reporting/Analytics ## Top SureMDM by 42Gears Alternatives - [Scalefusion](https://www.g2.com/products/scalefusion/reviews) - 4.7/5.0 (395 reviews) - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) - 4.5/5.0 (265 reviews) - [SOTI MobiControl](https://www.g2.com/products/soti-mobicontrol/reviews) - 4.3/5.0 (30 reviews)