The thing I like most about Surefire is how user-friendly the back office is. Super easy to navigate. Review collected by and hosted on G2.com.

There isn't anything I dislike about them. The only hiccup we experienced was a couple of items on the website when we first launched, but those were taken care of extremely promptly and without any further issues. Review collected by and hosted on G2.com.

We are a National Storm Damage Restoration Company and we love using Surefire's Platform. The ease of posting to GMB and our Social Media Platforms is amazing. We also love that we can monitor our reviews and send review requests straight to our customers from one easy link. Another feature we use a lot is Geojuice it has improved our online presence. Review collected by and hosted on G2.com.

The email campaign tab is hard to understand and use. Review collected by and hosted on G2.com.

The company I work for uses Surefire, it has been quite a few years now and we have seen growth in the company and our online presence. I like the features that are offered to our customers on our website or when new potential customers search on the web. Being able to track everything on one page is great too. Surefire staff always professional and helpful. Review collected by and hosted on G2.com.

The only downside I have come across was getting in touch with the accounting department. Review collected by and hosted on G2.com.

I'm always ranked #1 on Google and my rep is always super responsive about anything I bring to him. I love Surefire and would never use anyone else. Review collected by and hosted on G2.com.

I really super dislike that the phone number on the website is not my phone number. I wish you would change that, even though I know you use it for tracking purposes. Review collected by and hosted on G2.com.

Takes away tedious time-consuming tasks so that I can focus on other things. The personal customer support staff is awesome and very responsive! Review collected by and hosted on G2.com.

Some platform changes could be different but being able to message recommendations to the support staff is nice. One thing that needed to be updated was their gallery format and that has now been done so they do listen to their customer's requests Review collected by and hosted on G2.com.

We've worked with other companies that were supposed to help us increase our online visibility, but we were never satisfied with the results or lack thereof. With Surefire, it is hands-on for us and we have become savvier with posting online and interacting with our customers. Review collected by and hosted on G2.com.

At this time we have not come across any issues that have caused us to 'dislike' Surefire. Review collected by and hosted on G2.com.

We've tried other social media management companies and Surefire has by far been the best company to work with. The content is industry-specific and we have a monthly meeting with our account manager to discuss performance and ideas for increased exposure. Review collected by and hosted on G2.com.

The dashboard is great but could we'd love to see more integrations with other software for obtaining customer reviews. Review collected by and hosted on G2.com.

Easy to use, convenient. Easy to work with, The team is very knowledgeable they are helpful right now if I need some thing they will get back to me and make sure I am taking care of. Review collected by and hosted on G2.com.

Could be quicker response time. Every now and then there are some technical things that need to be squared away but when that happens they do get it down eventually Review collected by and hosted on G2.com.

I like the Geojuice check-ins most of all. Review collected by and hosted on G2.com.

Buildertrend doesn't sync to the platform. Review collected by and hosted on G2.com.

The platform is easy to use and navigation is simple but effective. Review collected by and hosted on G2.com.

Everything is great. Nothing is missing from this product Review collected by and hosted on G2.com.