--- title: SureCam Reviews meta_title: 'SureCam Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how SureCam works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 19 scale: '5' date_modified: '2026-06-12' parent_category: name: Distribution url: https://www.g2.com/categories/distribution --- # SureCam Reviews **Vendor:** SureCam **Category:** [Fleet Tracking Software](https://www.g2.com/categories/fleet-tracking) **Average Rating:** 4.8/5.0 **Total Reviews:** 19 ## About SureCam SureCam is an AI-powered video telematics and fleet dash cam platform built for commercial fleets that need smarter safety, faster claims resolution, and real-time visibility into their vehicles and drivers. By combining AI dash cams, GPS fleet tracking, and cloud-based fleet management software into a single, easy-to-use solution, SureCam helps small and mid-market fleets reduce accidents, lower insurance costs, and protect their business from fraudulent claims. At its core, SureCam provides connected dash cameras that automatically detect and upload video clips of critical driving events—including harsh braking, rapid acceleration, distracted driving, tailgating, and collisions—directly to the cloud over a cellular connection. Fleet managers can access incident footage, driver safety scores, GPS trip history, and live vehicle locations all from one centralized platform, without pulling SD cards or managing separate systems. SureCam's AI-powered in-cab alerts notify drivers in real time when risky behavior is detected, helping correct unsafe habits before they lead to accidents. For fleets where ongoing coaching is a priority, the SureCam mobile app delivers automated coaching assignments directly to drivers based on their event history and safety scores. Designed for industries including construction, field services, utilities, delivery, and transportation, SureCam supports multiple camera configurations—including forward-facing, dual-facing (road and driver), and auxiliary cameras—to provide up to six views per vehicle. This flexibility makes it an ideal fleet safety solution for organizations running mixed fleets of vans, pickup trucks, and heavy-duty vehicles. When incidents occur, SureCam gives fleet operators immediate access to time-stamped, GPS-tagged video evidence to resolve liability disputes quickly, support first notice of loss (FNOL) filings, and protect drivers who are not at fault. The result is faster claims resolution, reduced legal exposure, and measurable reductions in insurance premiums over time. SureCam integrates with leading fleet management platforms, including Geotab's MyGeotab, making it a scalable video telematics solution for fleets at every stage of their safety program journey. ## SureCam Reviews ### 1. SureCam: User friendly, reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about SureCam?** First off, I was super happy to have a representative of SureCam consistently checking in with me and my concerns with signing on to a new company, especially with how many questions I had about every little thing - Destiny was a tremendous help, kept me in the loop for almost a full YEAR before our company finally decided to sign on. She showed polite and warm persistence, never felt any pressure from her and she was fast to reply, encouraging with support and just a friendly gal. System itself is super easy to use system, user-friendly. Training on the service is offered, however, I did not find it necessary as the entirety of the website is self-explanatory. First time using a dash-cam service but so far everything has been good. Pricing, in comparison to some other vendors, was reasonable. I have not had to connect it to any other system, aside from our emails for the reporting and logging in and no issues there. The AI system seems to be working as expected, picks up harsh breaking, tail gating, speeding, etc. I noticed a bit of a lag in the camera footage, however, I am operating on an ancient computer so that may solely be on my end - there is not really a way I can confirm. The demo showed by Destiny in our presentation to SureCam worked great - I imagine normal computers from this generation are capable of running it smoothly. Now, when I say lag, I mean almost nonexistent. My computer lags almost anything and everything so I doubt it's a SureCam thing. **What do you dislike about SureCam?** So far no issues. Support is helpful, cameras and reporting are working as expecting. **What problems is SureCam solving and how is that benefiting you?** It is actually advising us on how our drivers actually behave on the road and provides useful information as well as covers us in the case of an accident should we not be at fault. **Official Response from Rob Freedman:** > Thank you so much for this wonderful 5-star review - it truly made our day! We're thrilled to hear that Destiny made your onboarding experience such a positive one; her warmth, patience, and dedication are exactly what we strive for, and we'll be sure to pass along your kind words. It's fantastic to know the system has been easy to use, the AI is catching the right driving events, and that everything is working as expected for keeping your drivers safe on the road. We're so glad to have you as part of the SureCam family, and we're here for you anytime you need us. Here's to safe driving and continued success! ### 2. SureCam: Essential for Monitoring Driver Behavior **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about SureCam?** I'm happy with our SureCam cameras, particularly the front and driver-facing ones. They've been invaluable in identifying and correcting risky behaviors from our drivers, which has made them more responsible since they know they're being watched and can't use their phones. We haven't had an accident, thankfully, but I'm sure the cameras would be handy if one were to occur. The initial setup was very easy, and I did it myself. Also, Destiny Ruffo was exceptionally helpful in getting everything started, and I'm glad we chose this company. **What do you dislike about SureCam?** The only thing I think they could improve is if I wanted to go back and review a specific time frame, that I could be able to do that and not have to request the footage. **What problems is SureCam solving and how is that benefiting you?** SureCam improves driver responsibility by preventing cellphone use, texting, and eating while driving. It provides evidence in case of accidents, reducing liability and ensuring drivers are observed, which encourages safer behavior. **Official Response from Rob Freedman:** > Thank you so much for the 5-star review and kind words about Destiny and the team! We're thrilled to hear the front and driver-facing cameras have helped improve driver behavior across your fleet. Your feedback about reviewing specific time frames without requesting footage is great to hear—I'll pass it along to our product team as something to consider for future enhancements. ### 3. Integrated Telematics and Camera Solution, Effortless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon T. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about SureCam?** I like how SureCam lets us know the whereabouts of our 130 vehicles at any given moment. Our account rep, Brock Wright, is amazing, and the features they've added specifically for our company are really valuable. They've been working on the coaching feature to ensure it works with our company boilerplate. Pricing was a huge factor for us in choosing SureCam, and I appreciate that SureCam provides cameras and telematics in one unit rather than having two devices in each vehicle. The initial setup was very easy; they worked with us to transfer our vehicle info, and the installation of cameras was fairly simple as well. **What do you dislike about SureCam?** SureCam all in all is a really good platform with lots of good people but we have been experiencing some unknown trips that I would like to see corrected. I assume it is a network issue or satellite issue. **What problems is SureCam solving and how is that benefiting you?** SureCam lets us track our 130 vehicles at any moment, combining cameras and telematics in one unit instead of two, which was a big reason for switching from AZUGA. **Official Response from Rob Freedman:** > Thank you for such a detailed and thoughtful review! Knowing SureCam helps you keep tabs on all 130 vehicles in your fleet at any moment is exactly the kind of impact we strive for. A special shout-out to Brock — he'll be thrilled to hear he's made a difference, and we'll make sure he sees this. It's also great to hear that our combined camera-and-telematics-in-one-device approach and transparent pricing factored into your decision, and that the onboarding and install went smoothly. Regarding the occasional unknown trips, we'd love to dig in and get those resolved for you — I'll have your account team reach out so we can investigate connectivity and resolve any gaps. We genuinely appreciate your partnership and the time you took to share this feedback. ### 4. Affordable Dashcam Option for Smaller Fleets That still Want The Safety and Coaching Features **Rating:** 5.0/5.0 stars **Reviewed by:** Tom J. | Safety Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about SureCam?** The cost is very reasonable for smaller fleets like us. In addition, they are always improving service and adding features. Support does a great job at following up. **What do you dislike about SureCam?** I wish they had 24/7 support. There have been a few times where we had issues after hours, on holidays or on weekends and support was not available. **What problems is SureCam solving and how is that benefiting you?** They seem to be adding a lot of AI safety features helping them compete with the bigger competatition. These have helped with safety coaching our employees and ensuring everyone is being safe. **Official Response from Rob Freedman:** > Thanks for the great review! We're glad SureCam fits your fleet's needs, and we appreciate the feedback on after-hours support—it's something we're working to improve. ### 5. Detailed Route Trips and On-Demand Snippets Make Tracking Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Kayla Boswell I. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about SureCam?** We love how detailed the route trips are and how you can specifically request an exact snippet along the route to view if need be. **What do you dislike about SureCam?** I wish there was an option to alert me if vehicles are turned on outside of business hours. **What problems is SureCam solving and how is that benefiting you?** We really haven't had any problems with our system. We had connectivity issues one time that a quick call to tech support had fixed in less than 10 minutes. **Official Response from Rob Freedman:** > Hi Kayla — thank you so much for the kind review and great feedback! Anthony from our team will be in touch shortly to show you how to activate alerts for when vehicles are turned on outside of business hours. Thanks for being a SureCam customer! ### 6. Awesome Cameras, Built-In AI, and Stellar Support from Surecam **Rating:** 5.0/5.0 stars **Reviewed by:** Shenicia B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about SureCam?** Surecam have been awesome!! Whenever ever I need to fix an issue or a problem they was right there ! Camera are awesome and also AI build in with messages! Our account manager Stacy is awesome ! Anytime I have a question, concern or anything she is right there ! I would definitely recommend Surecam!!! **What do you dislike about SureCam?** Everything is awesome ! They are coming with new things that is better there service. **What problems is SureCam solving and how is that benefiting you?** We are in transportation and they are doing everything we need to help with accidents and etc **Official Response from Rob Freedman:** > Thank you so much for your thoughtful review and for recommending SureCam! We’re thrilled to hear you’re enjoying the cameras, AI features, and the support from Stacy and our team. ### 7. SureCam: Easy Setup & Critical for Fleet Monitoring **Rating:** 4.0/5.0 stars **Reviewed by:** Tina L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about SureCam?** I find SureCam valuable for having access to see where drivers are, how clients are acting, and how a driver is doing their job. I really appreciate having the recordings to show actual footage in the event of an accident, as it provides the proof we need. The initial setup was very easy, taking less than a few minutes to install and requiring no mechanic. **What do you dislike about SureCam?** I wish the recordings you can pull were longer than a minute. **What problems is SureCam solving and how is that benefiting you?** I use SureCam to see where drivers are, how clients and drivers are acting, and it provides crucial proof with accident footage. **Official Response from Rob Freedman:** > Thank you so much for the great review! We're thrilled to hear that SureCam has made setup easy and is providing valuable visibility into your drivers and clients, along with the accident footage proof you need. We appreciate the feedback on recording length as well—it's helpful input as we continue to improve the product. Thanks again for being a valued SureCam customer! ### 8. User-Friendly and Fast Support for Fleet Safety **Rating:** 5.0/5.0 stars **Reviewed by:** Krystina K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about SureCam?** I find SureCam very user friendly, which is a big plus for me. Also, Stacy, our account manager, is really quick to help us, adding to the positive experience. The initial setup was very easy, which made the transition smooth. **What do you dislike about SureCam?** Sometimes the camera has a bit of a delay if that could be quicker. **What problems is SureCam solving and how is that benefiting you?** I use SureCam to track our company's vehicles and ensure our drivers are driving safely. It helps me feel secure about their safety and others around them. **Official Response from Rob Freedman:** > Hi Krystina — thank you so much for the kind review! We're thrilled to hear the setup was smooth and that Stacy has been a great partner for your team. We appreciate the feedback on camera delay and will keep working to make the experience even faster. Thanks for trusting SureCam to help keep your drivers safe! ### 9. Exceptional Support, Great for Technician Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about SureCam?** I enjoy the customer service from SureCam, especially with the help from Destiny Rufo, who has been great and always helpful. I appreciate how any issues we've had have been addressed immediately. The alerts are also something I value as they help us keep track of and ensure the safety of our technicians. **What do you dislike about SureCam?** customizing some features, more customizations when it comes to alerts **What problems is SureCam solving and how is that benefiting you?** I use SureCam to keep track of our technicians and their safety effectively, thanks to the alerts. **Official Response from Rob Freedman:** > Thank you for the wonderful review and for highlighting Destiny’s support and the value of our safety alerts for your technicians. We also appreciate your feedback on alert customization and are always looking for ways to make those settings more flexible for customers like you. ### 10. Responsive Support, Great-Quality Cameras, and Easy Installation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2026 **What do you like best about SureCam?** Customer service is very responsive if or when there is an issue. The cameras are great quality and record very good video. They are easy to install as well. **What do you dislike about SureCam?** The Live Website is difficult to follow at times when trying to identify where a vehicle has been along its intended route and where it has stopped along the way. **What problems is SureCam solving and how is that benefiting you?** Surecam is solving the location of our vehicles and ensuring our drivers are being safe on the road. **Official Response from Rob Freedman:** > Thanks so much for the great review and for calling out our responsive support, video quality, and easy installation. We also appreciate your candid feedback! ### 11. Office Manager **Rating:** 5.0/5.0 stars **Reviewed by:** debra c. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about SureCam?** I’ve had a great experience with everyone at the company. They’ve all been very kind, helpful, and knowledgeable, and it really shows in the way they work with you. **What do you dislike about SureCam?** I haven’t had enough experience yet to answer this question. Everything has been great **What problems is SureCam solving and how is that benefiting you?** We sold a vehicle and purchased a new one. The changeover in setup from the old vehicle to the new vehicle was simple, and Stacy made sure everything worked out. She was with me through the whole process. ### 12. Stacy Baker’s Knowledge and Support Makes the Experience a Joy **Rating:** 5.0/5.0 stars **Reviewed by:** Jake W. | Route manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about SureCam?** Stacy Baker is very knowledgable and a joy do work with. **What do you dislike about SureCam?** starting a new 3-year contract when adding to your fleet of 40+ vehicles for each new truck you purchase. **What problems is SureCam solving and how is that benefiting you?** Quick at resolving camera issues and replacing faulty equipment **Official Response from Rob Freedman:** > Thank you so much for the kind words! It's wonderful to hear that Stacy has been such a knowledgeable and joyful partner for your team—she'll be thrilled to hear this. We're proud to support your growing fleet by quickly resolving camera issues and keeping your trucks on the road. We also hear you on contract structure when adding vehicles, and we'll share that feedback with our team as we look for ways to make expansion even easier for our customers. Thanks for trusting SureCam—here's to continued success ahead! ### 13. Super Helpful, Responsive Team - Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah S. | Fleet Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2026 **What do you like best about SureCam?** SureCam’s team is super helpful and responsive. They work hard to accommodate specific business needs and make sure requests are handled quickly and thoughtfully. **What do you dislike about SureCam?** I have no complaints at all—SureCam are a great business to work with, and the whole experience has been straightforward. **What problems is SureCam solving and how is that benefiting you?** SureCam helps us address issues with driver behaviour and supports the safety of our drivers. **Official Response from Rob Freedman:** > Thank you for the kind words and the recommendation! We're glad our team has been helpful and responsive, and that SureCam is supporting your drivers' safety. We appreciate your partnership! ### 14. Easy-to-Use Platform with Real-Time Van Tracking and Alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about SureCam?** SureCam's platform is easy to use. It allows us to track our vans and see alerts in real time. **What do you dislike about SureCam?** We have no issues with SureCam at this time. **What problems is SureCam solving and how is that benefiting you?** SureCam provides peace of mind if our vans are involved in an accident or incident that requires video. SureCam is also helping our staff be more aware of their driving habits. **Official Response from Rob Freedman:** > Thank you for taking the time to share your experience and for the 5-star review. We’re glad SureCam is giving your team peace of mind with easy-to-use tracking, real-time alerts, and video evidence, and we’re excited to continue supporting your safety efforts. ### 15. SureCam’s Excellent Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about SureCam?** Everybody has cameras, but customer service is what really separates the wheat from the chaff. SureCam’s customer service is excellent. **What do you dislike about SureCam?** So far, I haven’t found anything to dislike. **What problems is SureCam solving and how is that benefiting you?** SureCam has helped me rest easy, knowing that the AI-enabled cameras are doing what they’re supposed to do. **Official Response from Rob Freedman:** > Thank you so much for the wonderful review! We're thrilled to hear that our customer service has stood out for you, and that our AI-enabled cameras are giving you peace of mind. Delivering excellent support is something we take great pride in, so it means a lot to know it's making a difference. We're grateful to have you as part of the SureCam family and look forward to continuing to support your fleet! ### 16. Real-Time Asset Visibility with Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Jayson C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about SureCam?** This gives me great visibility to our company assets, both in real time as well as where the truck was last, how the driver drove, and has helped reduce driving and talking on the phone. Great customer service and sold products. **What do you dislike about SureCam?** Great system nothing to report at the moment **What problems is SureCam solving and how is that benefiting you?** Using cell phone while driving **Official Response from Rob Freedman:** > Thank you for the 5-star review! We're thrilled that SureCam's fleet dash cam and GPS tracking platform is delivering real-time asset visibility for your team — from live vehicle location and trip history to driver behavior insights that help curb distracted driving like cell phone use behind the wheel. Reducing risky driving habits is exactly the kind of outcome our connected video telematics solution is built to drive, and it's great to hear our customer service team has been a strong partner along the way. We appreciate you trusting SureCam to help protect your drivers, vehicles, and bottom line. ### 17. Fewer Incidents **Rating:** 4.5/5.0 stars **Reviewed by:** James B. | Fleet Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about SureCam?** 80% reduction in incidents the first year **What do you dislike about SureCam?** the potential loss of drivers was minimal at 2% **What problems is SureCam solving and how is that benefiting you?** Accident/incident reduction **Official Response from Rob Freedman:** > Thank you for sharing your experience and for highlighting the reduction in incidents you’ve seen with SureCam. We’re glad the impact on both safety and driver retention has been so positive for your fleet. ### 18. SureCam: Reliable Fleet Management with Top-Notch Support **Rating:** 4.5/5.0 stars **Reviewed by:** John T. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about SureCam?** I like a lot of the camera features that we can get, especially with the newer cameras that they're coming out with. The SureCam team is easy to work with, always there for you, and easy to get a hold of. **What do you dislike about SureCam?** none **What problems is SureCam solving and how is that benefiting you?** SureCam accurately monitors drivers, supports insurance purposes, and aids in claims processing. **Official Response from Rob Freedman:** > Thank you for the great review, John! It's great to hear that our team has been easy to work with and responsive; that's something we take a lot of pride in. If there's ever anything we can do to improve your experience, don't hesitate to reach out. We're always here to help! ### 19. Great Driver Tracking and Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about SureCam?** The availability to track and see my drivers. **What do you dislike about SureCam?** If the cameras trigger alerts they go offline on desktop **What problems is SureCam solving and how is that benefiting you?** No problems **Official Response from Rob Freedman:** > Thanks so much for the 5 stars! We're glad SureCam is giving you clear visibility into your drivers. - [View SureCam pricing details and edition comparison](https://www.g2.com/products/surecam/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-16+15%3A38%3A43+-0500&secure%5Bsession_id%5D=001d35ae-878a-4343-bd1d-bc9672710e0e&secure%5Btoken%5D=9355b97a1244141d8a3d3e7bcd8b43887dc05ea98eb4725d6c7116c3177700e6&format=llm_user) ## SureCam Integrations - [Blackout](https://www.g2.com/products/blackout/reviews) - [Geotab](https://www.g2.com/products/geotab/reviews) - [Optimize](https://www.g2.com/products/nebula-optimize/reviews) - [PeopleSafe](https://www.g2.com/products/peoplesafe/reviews) - [TMC](https://www.g2.com/products/tmc/reviews) ## SureCam Features **Vehicle Tracking** - Alerts - Locations - Fuel Consumption - Inventory - Geofencing **Driver Tracking** - Alerts - Mileage - Performance - ETAs **Analytics** - Vehicle Performance - Driver Performance - Cost **Agentic AI - Fleet Tracking** - Proactive Assistance - Decision Making ## Top SureCam Alternatives - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (3,983 reviews) - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (947 reviews) - [Motive](https://www.g2.com/products/motive-technologies/reviews) - 4.4/5.0 (3,086 reviews)