--- title: SupportSoft Reviews meta\_title: 'SupportSoft Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how SupportSoft works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 2 scale: '5' date\_modified: '2026-07-12' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # SupportSoft Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by SupportSoft but has limited features. Are you part of the SupportSoft team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! SupportSoft is an end point automation solution that empowers managed service providers (MSPs) and internal IT teams to work more efficiently and productively while improving the support experience for end users. * * * Seller [Ignite Enterprise Software Solutions](https://www.g2.com/sellers/ignite-enterprise-software-solutions) Discussions [SupportSoft Community](https://www.g2.com/products/supportsoft/discuss) Overview by Jennifer Stancil (Senior Marketing Communications Specialist at Avolin) Show More ## Top-Rated Alternatives [ ![AWS Cloud Development Kit (AWS CDK)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AWS Cloud Development Kit (AWS CDK)") AWS Cloud Development Kit (AWS CDK) 4.4/5(136) ](https://www.g2.com/products/aws-cloud-development-kit-aws-cdk/reviews) [ ![pgAdmin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "pgAdmin") pgAdmin 4.1/5(73) ](https://www.g2.com/products/pgadmin/reviews) [ ![AWS Schema Conversion Tool](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AWS Schema Conversion Tool") AWS Schema Conversion Tool 4.3/5(59) ](https://www.g2.com/products/aws-schema-conversion-tool/reviews) [ View All Alternatives ](https://www.g2.com/products/supportsoft/competitors/alternatives) ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Mid-Market (51-1000 emp.) 11/6/2022 "Review the ridge" 3.5/5 What do you like best about SupportSoft? Great tool, user friendly, support, and overall engaging. Review collected by and hosted on G2.com. What do you dislike about SupportSoft? Slow, poor support, weak integrations, and overall experience Review collected by and hosted on G2.com. What problems is SupportSoft solving and how is that benefiting you? Supporting initiatives within industries leads to better overall engagement. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of SupportSoft for G2 to provide buying insight. 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