Supportica Solutions is a premier Multi-Lingual Contact Centre Outsourcing firm headquartered in Bulgaria. With a dedicated team of 160 seasoned professionals, we offer bespoke, high-impact solutions designed to empower our clients to outperform their competition. Our extensive service offerings encompass inbound and outbound customer engagement, state-of-the-art technical support, and meticulous back-office management. We pride ourselves on our multi-channel architecture, proficiently navigating voice, live chat, email, web-forms, and various social media platforms to provide seamless customer experiences. Our expertise spans a multitude of industries, including telecommunications, entertainment, retail—both food and fashion—e-commerce, lifestyle, travel, tourism, and finance. Currently, we are honored to collaborate with leading companies in technology, gaming, e-commerce, and retail sectors, continuously expanding our portfolio at an accelerated pace to meet the ever-changing needs of a global market.