--- title: SupportBee Reviews meta\_title: 'SupportBee Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how SupportBee works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 5 scale: '5' date\_modified: '2026-07-22' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # SupportBee Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by SupportBee but has limited features. Are you part of the SupportBee team? [Upgrade your plan](https://my.g2.com/supportbee/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently. Multiple teams can collaborate and manage their cases collectively. SupportBee has the ability to collect and correlate all support emails in one system. You can collect emails from multiple addresses and contact forms. * * * Seller [SupportBee](https://www.g2.com/sellers/supportbee) Discussions [SupportBee Community](https://www.g2.com/products/supportbee/discuss) Languages Supported English Overview by Christiane Collinge Show More ## Pricing Pricing provided by SupportBee. ### Startup Monthly Plan $20.00 ### Startup Yearly Plan $17.00 [ View More Pricing Information ](https://www.g2.com/products/supportbee/pricing) ## Top-Rated Alternatives [ ![Freshdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshdesk") Freshdesk 4.4/5(3,758) ](https://www.g2.com/products/freshdesk/reviews) [ ![Zoho Desk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho Desk") Zoho Desk 4.4/5(7,834) ](https://www.g2.com/products/zoho-desk/reviews) [ ![Help Scout](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Help Scout") Help Scout 4.4/5(431) ](https://www.g2.com/products/help-scout/reviews) [ View All Alternatives ](https://www.g2.com/products/supportbee/competitors/alternatives) ## User Insights Average based on 5 real user reviews. Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ## SupportBee Integrations (12) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Asana ](https://www.g2.com/products/asana/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Basecamp ](https://www.g2.com/products/basecamp/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Buildium ](https://www.g2.com/products/buildium/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ClickUp ](https://www.g2.com/products/clickup/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Customer.io ](https://www.g2.com/products/customer-io/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GitHub ](https://www.g2.com/products/github/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Linear ](https://www.g2.com/products/linear/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Notion ](https://www.g2.com/products/notion/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Pipedrive ](https://www.g2.com/products/pipedrive/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PostHog ](https://www.g2.com/products/posthog/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews) Show More ![Andrew J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew J.") AJ Andrew J. Operations Lead Small-Business (50 or fewer emp.) 9/13/2023 "Excellent support queue and knowledge base" 4.5/5 What do you like best about SupportBee? Does a few things very well. Lightweight support solution, lightweight knowledge base that can be deployed to a custom URL. Ability to set organizational access (everyone in a group can access each other's tickets, etc), and assign tickets to various members of our support staff. Review collected by and hosted on G2.com. What do you dislike about SupportBee? Knowledge base could use much (much!) better organizational tools. Anything more than two dozen resources are difficult to organize. Review collected by and hosted on G2.com. What problems is SupportBee solving and how is that benefiting you? Manage a support queue for around ~200 active client websites. Knowledge base for our pre-made church website product (easy to spin up) Assigning support tickets to various members of our team. Review collected by and hosted on G2.com. Show More 11/13/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 5/4/2023 "Good review" 4.5/5 What do you like best about SupportBee? Everything is smooth as cream And very easy to use Review collected by and hosted on G2.com. What do you dislike about SupportBee? I don't think there is anything to dislike about this Review collected by and hosted on G2.com. What problems is SupportBee solving and how is that benefiting you? It's helping in solving problems in easy way Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") EI Verified User in Internet Small-Business (50 or fewer emp.) 10/4/2018 "Supportbee an Effective Email Ticketing System for Customer Support" 5/5 What do you like best about SupportBee? It is simple yet effective software.Easy to use and understand. Managing emails with single inbox is a major advantage. Review collected by and hosted on G2.com. What do you dislike about SupportBee? Free version of this software is with more limitations.one such limitation is there are no teams. Review collected by and hosted on G2.com. What problems is SupportBee solving and how is that benefiting you? Supportbee is a email ticketing software for better customer support.one great advantage is email addresses can be customized with company name even for free version of this software Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ## Pricing Options Pricing provided by SupportBee. ### Startup Monthly Plan $20.00 ### Startup Yearly Plan $17.00 ### Enterprise Yearly Plan $21.00 [ View More Pricing Information ](https://www.g2.com/products/supportbee/pricing) ##### Categories on G2 [Help Desk](https://www.g2.com/categories/help-desk) ##### Explore More [Which ESB middleware minimizes custom development and reduces integration timelines?](https://www.g2.com/discussions/which-esb-middleware-minimizes-custom-development-and-reduces-integration-timelines)[Which newsroom management systems provide role-based access controls and audit trails for media relations?](https://www.g2.com/discussions/which-newsroom-management-systems-provide-role-based-access-controls-and-audit-trails-for-media-relations)[Is Autodesk Civil 3D worth the subscription for a small civil engineering firm?](https://www.g2.com/discussions/is-autodesk-civil-3d-worth-the-subscription-for-a-small-civil-engineering-firm) [Best service for integrating multiple SaaS applications](https://www.g2.com/discussions/what-s-the-best-service-for-integrating-multiple-saas-applications)[Top-rated affiliate marketing platforms](https://www.g2.com/discussions/top-rated-affiliate-marketing-platforms)[What low-code machine learning platforms work best for manufacturing or supply chain companies that want demand forecasting without building custom models from scratch?](https://www.g2.com/discussions/what-low-code-machine-learning-platforms-work-best-for-manufacturing-or-supply-chain-companies-that-want-demand-forecasting-without-building-custom-models-from-scratch) [Show MoreShow Less](javascript:void(0);)