--- title: SupportBee Reviews meta\_title: 'SupportBee Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how SupportBee works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 5 scale: '5' date\_modified: '2026-07-22' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # SupportBee Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by SupportBee but has limited features. Are you part of the SupportBee team? [Upgrade your plan](https://my.g2.com/supportbee/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently. Multiple teams can collaborate and manage their cases collectively. SupportBee has the ability to collect and correlate all support emails in one system. You can collect emails from multiple addresses and contact forms. * * * Seller [SupportBee](https://www.g2.com/sellers/supportbee) Discussions [SupportBee Community](https://www.g2.com/products/supportbee/discuss) Languages Supported English Overview by Christiane Collinge Show More ## Pricing Pricing provided by SupportBee. ### Startup Monthly Plan $20.00 ### Startup Yearly Plan $17.00 [ View More Pricing Information ](https://www.g2.com/products/supportbee/pricing) ## Top-Rated Alternatives [ ![Freshdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshdesk") Freshdesk 4.4/5(3,758) ](https://www.g2.com/products/freshdesk/reviews) [ ![Zoho Desk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho Desk") Zoho Desk 4.4/5(7,834) ](https://www.g2.com/products/zoho-desk/reviews) [ ![Help Scout](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Help Scout") Help Scout 4.4/5(431) ](https://www.g2.com/products/help-scout/reviews) [ View All Alternatives ](https://www.g2.com/products/supportbee/competitors/alternatives) ## User Insights Average based on 5 real user reviews. Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ## SupportBee Integrations (12) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Asana ](https://www.g2.com/products/asana/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Basecamp ](https://www.g2.com/products/basecamp/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Buildium ](https://www.g2.com/products/buildium/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ClickUp ](https://www.g2.com/products/clickup/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Customer.io ](https://www.g2.com/products/customer-io/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GitHub ](https://www.g2.com/products/github/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Linear ](https://www.g2.com/products/linear/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Notion ](https://www.g2.com/products/notion/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Pipedrive ](https://www.g2.com/products/pipedrive/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PostHog ](https://www.g2.com/products/posthog/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews) Show More ![Tushar P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar P.") TP Tushar P. Technical Product Manager Enterprise (\> 1000 emp.) 4/4/2023 "User-friendly help desk platform" 3.5/5 What do you like best about SupportBee? SupportBee is a cloud-based help desk software that allows businesses to manage customer support requests from multiple channels, including email, social media, and chat. The platform provides an intuitive interface for managing support tickets, enabling teams to collaborate effectively in resolving customer issues. Some of the key features of SupportBee include multi-channel support, collaboration tools, automation, and reporting and analytics. The platform's simplicity and ease of use make it easy for agents to manage support tickets and respond to customer inquiries efficiently. Review collected by and hosted on G2.com. What do you dislike about SupportBee? SupportBee offers pricing plans based on the number of users and support channels, which may make it less cost-effective for small businesses with limited support needs. In addition, some users have reported occasional performance issues or delays when using the platform Review collected by and hosted on G2.com. What problems is SupportBee solving and how is that benefiting you? One of the key problems that SupportBee addresses is the need to manage customer support requests from multiple channels, such as email, social media, and chat, in a centralized location. By providing support for multiple channels in one place, SupportBee makes it easier for businesses to track and manage support tickets efficiently. In addition, SupportBee offers collaboration tools such as internal notes and mentions, which enable teams to work together effectively in resolving customer issues. This can help businesses to provide a more cohesive customer experience and improve customer satisfaction. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Elena P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elena P.") EP Elena P. CPO Mid-Market (51-1000 emp.) 12/17/2018 "Nice help desk - easy to start and use, but with simple functionality. " 3.5/5 What do you like best about SupportBee? integration with Pipedrive and simplicity of administration. labels ar usersul for those who hav lots of products, like our company. web-forms also turns to be needed Review collected by and hosted on G2.com. What do you dislike about SupportBee? no live chat to install, I'd also prefered to have API to launch bots for customer support Review collected by and hosted on G2.com. Recommendations to others considering SupportBee: If you don't need lot's of functions - it's quite satisfying Review collected by and hosted on G2.com. What problems is SupportBee solving and how is that benefiting you? We use for customer support in our SaaS products. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Pricing Options Pricing provided by SupportBee. ### Startup Monthly Plan $20.00 ### Startup Yearly Plan $17.00 ### Enterprise Yearly Plan $21.00 [ View More Pricing Information ](https://www.g2.com/products/supportbee/pricing) ##### Categories on G2 [Help Desk](https://www.g2.com/categories/help-desk) ##### Explore More [Which ESB middleware minimizes custom development and reduces integration timelines?](https://www.g2.com/discussions/which-esb-middleware-minimizes-custom-development-and-reduces-integration-timelines)[Which newsroom management systems provide role-based access controls and audit trails for media relations?](https://www.g2.com/discussions/which-newsroom-management-systems-provide-role-based-access-controls-and-audit-trails-for-media-relations)[Is Autodesk Civil 3D worth the subscription for a small civil engineering firm?](https://www.g2.com/discussions/is-autodesk-civil-3d-worth-the-subscription-for-a-small-civil-engineering-firm) [Best service for integrating multiple SaaS applications](https://www.g2.com/discussions/what-s-the-best-service-for-integrating-multiple-saas-applications)[Top-rated affiliate marketing platforms](https://www.g2.com/discussions/top-rated-affiliate-marketing-platforms)[What low-code machine learning platforms work best for manufacturing or supply chain companies that want demand forecasting without building custom models from scratch?](https://www.g2.com/discussions/what-low-code-machine-learning-platforms-work-best-for-manufacturing-or-supply-chain-companies-that-want-demand-forecasting-without-building-custom-models-from-scratch) [Show MoreShow Less](javascript:void(0);)