The website has a lot of functions that are perfect for scheduling. It can be a little complicated but it can do so many things! But my favorite thing by far is the customer service. They are very quick to respond and extremely helpful. And that sets it apart from other sites. To be fair - none of my Review collected by and hosted on G2.com.

I think SuperSaas could stand for a cosmetic update. I would want it to look a little better if we had potential clients looking at it but we just have our scheduling center using it now so it doesn't matter - it works the same! However, cosmetic updates could make it easier to find some functions - like the search function isn't apparently obvious. The only other thing I wish is that for the phone number box - I could make it be 10 digits. I may be able to do this though and I just haven't figured it out - actually going to ask customer service now! Review collected by and hosted on G2.com.

It is apparent how carefully the creators of SuperSaaS considered every possible combination of scenarios in which the software might be used. You can truly design SuperSaaS around your business rather than your business around the software. The free version is fully functional, and the upgrade is one of the cheapest out there--definitely affordable for a small business. Customer support is incredibly responsive. The online support documentation is second-to-none in explaining every possible function and challenge with perfect clarity. Review collected by and hosted on G2.com.

We've only encountered one issue with SuperSaaS, and unfortunately it is a big one. The calendar displays in our time zone rather than the client's selected local time zone. And in fact, they can't even see their local date/time on the calendar until they actually click on an appointment. Even then it is a small display under our local time. We primarily work with clients outside our time zone, and this has proven to be a stumbling block for even tech savvy clients. The team has indicated that they are aware of this issue, but that it likely won't be addressed any time soon. Thus, in spite of our incredibly positive experience with SuperSaaS otherwise, we are having to look at alternative services. Review collected by and hosted on G2.com.

This is the best scheduling software I found after trying 5 others, it can do almost anything you could want, and the guys in support are quick and helpful. It’s even free if you don’t have that many appointments. As it can do so much it does take a little while to figure out how to set it up, but it is well worth the time. I have used it for 2 different business needs, first, as a student booking system to allow university students to book an appointment with a technician and the other in a tattoo parlor to book an appointment for a tattoo. In both cases the system worked brilliantly Review collected by and hosted on G2.com.

As it can do so much it does take a little while to figure out how to set it up, but it is well worth the time. Review collected by and hosted on G2.com.

I appreciate the variety of options offered through this program. I can complete multiple tasks with relative ease. I initiated the free trial beforehand and found it entirely compatible with all my daily requirements. I use it mainly for appointments and real time scheduling. Review collected by and hosted on G2.com.

The setup was somewhat time consuming, and could possibly be more efficient. Having a larger view of appointments, on a total scale, rather than a partial view would be immensely beneficial. Review collected by and hosted on G2.com.

The best part of the SuperSaas scheduling tool is the ability to customize many different test stations that need to be scheduled. Review collected by and hosted on G2.com.

The worst part of the SuperSaas scheduling tool is the limit to the number of bookings that can be made. Review collected by and hosted on G2.com.

I love that it is never down. Other online services that I use, will be down for periods of time but never SUPERSAAS. I also love that I can copy old schedule and reuse them. Review collected by and hosted on G2.com.

It did take a few hours to set it up but once set up I totally understood how the website works. Review collected by and hosted on G2.com.

SuperSaaS allows you to simply book meeting rooms and have visibility into what rooms are available for the day/week. No unecessary bells and whistles. Review collected by and hosted on G2.com.

If meeting rooms could be more clearly labeled along with the color coding that's already provided that would be a great addition. Review collected by and hosted on G2.com.

I love the way that I am able to set up a schedule and customer are click on a link and create their on appointment and receive an email confirmation. I was able to link the calendar onto our website an it has been a great tool for our clients. Review collected by and hosted on G2.com.

It was very difficult for me to figure out how to configure the calendar. I had to call another organization that I knew was using the system and they walked me through it. I would like to see better step by step tutorial videos. Review collected by and hosted on G2.com.

Easy to configure, very customizable from layout and colors to the driven client experience when booking Review collected by and hosted on G2.com.

I don't have any negative points in mind at the moment Review collected by and hosted on G2.com.

I like two features best of all, a graduated price structure saves me money and I like its flexibility in both the interface and options. Review collected by and hosted on G2.com.

I haven't discovered anything that I truly dislike. Review collected by and hosted on G2.com.