RG

RHONDA G.

Executive Assistant

Small-Business (50 or fewer emp.)

4/16/2019

"Efficient and flexible scheduling"

5/5

What do you like best about SuperSaaS Appointment Scheduling?

We have multiple meeting rooms and can allow access to different users for each one as needed. The system is easy to use, efficient and flexible. Review collected by and hosted on G2.com.

What do you dislike about SuperSaaS Appointment Scheduling?

The downsides we experienced were from using the free version, which in and of itself was quite useful, until we outgrew it! Once upgraded the limitation of bookings went away. Review collected by and hosted on G2.com.

Recommendations to others considering SuperSaaS Appointment Scheduling:

If you need efficient, flexible scheduling options with room to grow as your needs change, this is a great product Review collected by and hosted on G2.com.

What problems is SuperSaaS Appointment Scheduling solving and how is that benefiting you?

We have multiple tenants in our building who schedule conference rooms. SuperSaaS allows each tenant to be able to view and book available space for their meetings. It saves a lot of oversight and monitoring by any one person! Review collected by and hosted on G2.com.

GH

Grace H.

Owner

Small-Business (50 or fewer emp.)

4/17/2019

"Very flexible and useful calendar."

5/5

What do you like best about SuperSaaS Appointment Scheduling?

For me, the best feature is being able to run 2 separate calendars consecutively. Because I work out of two different provinces it's possible to have one client base but 2 separate calendars and send the links so that each location only sees their calendar and can only book on the days you will be in that office.

It is also very easy to set up and has a lot of customizable features which allow practitioners to arrange the calendar to their liking. The header can be customized to your business as well. Most of my clients find it easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about SuperSaaS Appointment Scheduling?

Very little. I'm not sure if you can offer packages to be purchased. Review collected by and hosted on G2.com.

Recommendations to others considering SuperSaaS Appointment Scheduling:

Very affordable and can be set up either very simple or quite fancy. I used this product for a number of years and eventually, like using any software, discovered more useful features and settings as I went along. Customer service was prompt, kind and helpful. Review collected by and hosted on G2.com.

What problems is SuperSaaS Appointment Scheduling solving and how is that benefiting you?

Keeping two studios straight was my biggest problem and SuperSaaS handled that. It's great to not have people booking on days you're not there! Review collected by and hosted on G2.com.

MM

Mark M.

Communication/Outreach Coordinator

Small-Business (50 or fewer emp.)

1/31/2019

"Software meets our needs, and excellent customer service"

5/5

What do you like best about SuperSaaS Appointment Scheduling?

Since I work on the technical side of things, I appreciate the quality support. We had a payment-centered problem back a couple of weeks ago and I contacted SuperSAAS support. Not only did I receive a quick response, but I received that response on a weekend. I'm still kind of amazed!

As well, the response I received fixed the problem and in fact gave me a couple of extra days to work it out on my end. It was a nice change to the quality of support I usually experience with other online servicess. Review collected by and hosted on G2.com.

What do you dislike about SuperSaaS Appointment Scheduling?

I don't have any significant complaints about the service. As I said above, on the technical side I get great support. My colleagues that work with the front-end of the service tend to like it as well--and, most importantly, it meets our scheduling needs. Review collected by and hosted on G2.com.

CJ

Charmaigne J.

Director of Building Operations

Small-Business (50 or fewer emp.)

3/12/2019

"Time Saving efficient scheduler"

5/5

What do you like best about SuperSaaS Appointment Scheduling?

How much hands-off I can be and still receive reservations is amazing. The ability to offer credit is a life saver. It's functional and easy to use. Review collected by and hosted on G2.com.

What do you dislike about SuperSaaS Appointment Scheduling?

The ability to book multiple rooms with one booking to eliminate invoicing. For example book both room/class 1 & room/class 2 from 10am-2pm on Saturday, October 21st?

Also if there was a way the system could save information generated on forms so the clients wouldn't have to reenter it every time would be helpful. Review collected by and hosted on G2.com.

Recommendations to others considering SuperSaaS Appointment Scheduling:

This is an easy system to use. It gives you 100% full control. The ROI is well worth the setup! Saving you time and money. :-) Review collected by and hosted on G2.com.

What problems is SuperSaaS Appointment Scheduling solving and how is that benefiting you?

It saves administration time and allows us to focus on other aspects of our job. The self-preservation process essentially takes care of itself! Review collected by and hosted on G2.com.

MP

Matt P.

Owner

Higher Education

Enterprise (> 1000 emp.)

2/14/2019

"Very pleased with SuperSaaS"

5/5

What do you like best about SuperSaaS Appointment Scheduling?

- very customizable - I've used it for a variety of scheduling needs and have usually been able to get my schedule to behave the way I want it to

- fairly intuitive

- not locked in, I can cancel when I'm not using it.

- awesome support - Sneha has always responded quickly to my questions with very thorough, courteous, and helpful answers. Review collected by and hosted on G2.com.

What do you dislike about SuperSaaS Appointment Scheduling?

- sometimes a little difficult to find or figure out the option I need, but I can usually figure it out. And if I can't, a quick email to support solves the problem. Review collected by and hosted on G2.com.

Recommendations to others considering SuperSaaS Appointment Scheduling:

The free plan is generous, so you might as well try it out. Review collected by and hosted on G2.com.

What problems is SuperSaaS Appointment Scheduling solving and how is that benefiting you?

I schedule interviews with my students. We use it to schedule exam times in a computer lab. I've used it to schedule experiment slots for my research. Review collected by and hosted on G2.com.

JW

John W.

Owner, Web Designer, Online and Social Media Marketer

Small-Business (50 or fewer emp.)

3/27/2019

"Great Product, Great Price, Great Support"

4/5

What do you like best about SuperSaaS Appointment Scheduling?

I liked the support in helping me customize Supersass to my product website. As a guest house with 5 different appartments we needed a solution that would give us custom settings for each room. We also need to be able to offer a variety of services that were different for each rental.

We also needed one place where we could share information about the bookings with administration and staff. The Supersaas program gave us that online solution.

Also the pricing is very affordable to get started. Review collected by and hosted on G2.com.

What do you dislike about SuperSaaS Appointment Scheduling?

There were some problems getting the iFrame into my page design but we worked it out. The support group was excellent in helping me work with my hosting provider to solve the problems we were having. Review collected by and hosted on G2.com.

Recommendations to others considering SuperSaaS Appointment Scheduling:

Try it out. go for the paid version, it's inexpensive and Supersaas offers a 30 day money back guarantee. Review collected by and hosted on G2.com.

What problems is SuperSaaS Appointment Scheduling solving and how is that benefiting you?

We used Supersaas for a Guest House booking solution. It was customizable, and more important for us an online solution. We were able to customize the scheduling program for the scheduling of 5 apartments. Each apartment has different attributes and costs which we were able to highlight. There are also a variety of add on services we were able to easily include in the product pages. Review collected by and hosted on G2.com.

MG

Mary Ellen G.

Owner

Small-Business (50 or fewer emp.)

4/23/2019

"My students love how easy it is to schedule lessons"

5/5

What do you like best about SuperSaaS Appointment Scheduling?

The setup is simple. My students are able to login to my schedule and set their lesson times. They can also easily change a lesson time as well as add or delete lessons. Further, my schedule is accessible 24/7 so I don't need to be! Review collected by and hosted on G2.com.

What do you dislike about SuperSaaS Appointment Scheduling?

Sometimes it is hard for me as the administrator to find where a particular setting is adjusted. Review collected by and hosted on G2.com.

AD

Amber Nicole D.

owner

Small-Business (50 or fewer emp.)

4/16/2019

"Lots of customizable features"

5/5

What do you like best about SuperSaaS Appointment Scheduling?

This scheduling software is backed up by phenomenal support- quick and always helpful. There are a lot of aspects to SuperSaaS that are customizable, which is really helpful. Review collected by and hosted on G2.com.

What do you dislike about SuperSaaS Appointment Scheduling?

It definitely takes a bit of patience and digging to get everything set up. Review collected by and hosted on G2.com.

Recommendations to others considering SuperSaaS Appointment Scheduling:

Know what you're really wanting from a scheduling software before you start looking, but keep an open mind about the different ways to achieve those wants/needs. Review collected by and hosted on G2.com.

What problems is SuperSaaS Appointment Scheduling solving and how is that benefiting you?

It makes a big difference now that my clients can book their own sessions AND pre-pay for them. This cuts my admin time in half, easily. Review collected by and hosted on G2.com.

AD

Amber Nicole D.

owner

Small-Business (50 or fewer emp.)

2/14/2019

"SuperSaaS user for four years now- I recommend for those wanting a lot of features."

4/5

What do you like best about SuperSaaS Appointment Scheduling?

This was the one system that had enough customizable features to let me do what I wanted with scheduling for my teaching studio. Also, the customer service is top-notch. Review collected by and hosted on G2.com.

What do you dislike about SuperSaaS Appointment Scheduling?

Because there are so many ways to change/customize things, it can sometimes be tricky to find where all of the options are. Review collected by and hosted on G2.com.

Recommendations to others considering SuperSaaS Appointment Scheduling:

SuperSaas gives you a LOT of options, which is great but also can be confusing at first. Give yourself a nice window of time to figure it all out. Review collected by and hosted on G2.com.

What problems is SuperSaaS Appointment Scheduling solving and how is that benefiting you?

I use SuperSaas to collect applications from potential clients. When I approve them, they are allowed to create an account with a password and can then book their own lessons. Pre-paid bookings were very important to me, and SuperSass makes it easy. Review collected by and hosted on G2.com.

AD

AllSafe D.

Office Manager

Small-Business (50 or fewer emp.)

4/16/2019

"Affordable scheduling"

4/5

What do you like best about SuperSaaS Appointment Scheduling?

SuperSaas is very affordable and easy to set up. Review collected by and hosted on G2.com.

What do you dislike about SuperSaaS Appointment Scheduling?

It isn't quite as flexible as I would like. It would be nice to personalize more fields and format them. Review collected by and hosted on G2.com.

Recommendations to others considering SuperSaaS Appointment Scheduling:

It's very easy to set up. If you don't need a lot of customization, this is a great, affordable program to use for scheduling.

One drawback, students sometimes don't understand that it is a 2 step process of signing up with the site, and then signing up for a class. Review collected by and hosted on G2.com.

What problems is SuperSaaS Appointment Scheduling solving and how is that benefiting you?

This solved our online scheduling problem. As a small school we needed something that was really affordable and easy to use. Now we can get classes filled 24/7. This has really reduce the number of hours we spend on the phone scheduling students. Review collected by and hosted on G2.com.