--- title: SuperOps Reviews meta\_title: 'SuperOps Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 200 reviews by the users' company size, role or industry to find out how SuperOps works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 200 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management ---

### SuperOps Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find SuperOps to be **very easy to use** , appreciating its shallow learning curve and intuitive interface. [(78 mentions)](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1508121&qs=pros-and-cons#reviews)

Users rave about the **exceptional customer support** of SuperOps, highlighting quick responses and helpful guidance every time. [(66 mentions)](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1505104&qs=pros-and-cons#reviews)

Users appreciate the **ease of use and feature growth** of SuperOps, which enhances their MSP experience significantly. [(47 mentions)](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1508608&qs=pros-and-cons#reviews)

Users praise the **attractive GUI design** of SuperOps, enhancing their IT support operations with ease and efficiency. [(34 mentions)](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1508314&qs=pros-and-cons#reviews)

Users highlight the **intuitive interface** of SuperOps, making it easy to streamline workflows and manage operations effectively. [(32 mentions)](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1505643&qs=pros-and-cons#reviews)

Users notice the **missing features** in SuperOps, particularly the lack of user signatures on tickets for proof of delivery. [(45 mentions)](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1504722&qs=pros-and-cons#reviews)

Users point out **feature issues** in SuperOps, such as limited integrations and cumbersome workflows that need improvement. [(22 mentions)](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1508443&qs=pros-and-cons#reviews)

Users note **integration issues** with SuperOps, suggesting improvements for smoother functionality and additional connectivity options. [(16 mentions)](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1504843&qs=pros-and-cons#reviews)

Users face **access limitations** with SuperOps, including file preview issues and restrictions on uploading large files. [(15 mentions)](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1505569&qs=pros-and-cons#reviews)

Users note a **lack of integrations** in SuperOps, suggesting improvements with additional connections to enhance functionality. [(14 mentions)](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1505870&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of SuperOps

##### 1. Ease of Use

Users find SuperOps to be **very easy to use** , appreciating its shallow learning curve and intuitive interface.
[
See 78 mentions
](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1508121&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"SuperOps PSA Experience"

What do you like about SuperOps?

SuperOps' does great as a PSA, especially in a sea of very expensive alternatives. We were able to quickly build out our individual contracts and inte

YJ

Yancey J.

Small-Business (50 or fewer emp.)

5.0/5

"The "big boys" better watch out!"

What do you like about SuperOps?

I’ve been with SuperOps.ai for a couple of years now, and I’ve used or tested most of the other options in the past. Here are a few things I genuinely

##### 2. Customer Support

Users rave about the **exceptional customer support** of SuperOps, highlighting quick responses and helpful guidance every time.
[
See 66 mentions
](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1505104&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"SuperOps PSA Experience"

What do you like about SuperOps?

SuperOps' does great as a PSA, especially in a sea of very expensive alternatives. We were able to quickly build out our individual contracts and inte

YJ

Yancey J.

Small-Business (50 or fewer emp.)

5.0/5

"The "big boys" better watch out!"

What do you like about SuperOps?

I’ve been with SuperOps.ai for a couple of years now, and I’ve used or tested most of the other options in the past. Here are a few things I genuinely

##### 3. Features

Users appreciate the **ease of use and feature growth** of SuperOps, which enhances their MSP experience significantly.
[
See 47 mentions
](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1508608&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"SuperOps PSA Experience"

What do you like about SuperOps?

SuperOps' does great as a PSA, especially in a sea of very expensive alternatives. We were able to quickly build out our individual contracts and inte

YJ

Yancey J.

Small-Business (50 or fewer emp.)

5.0/5

"The "big boys" better watch out!"

What do you like about SuperOps?

I’ve been with SuperOps.ai for a couple of years now, and I’ve used or tested most of the other options in the past. Here are a few things I genuinely

##### 4. User Interface

Users praise the **attractive GUI design** of SuperOps, enhancing their IT support operations with ease and efficiency.
[
See 34 mentions
](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1508314&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Eric J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric J.")
EJ

Eric J.

5.0/5

"Intuitive Interface and Stellar Support"

What do you like about SuperOps?

We like SuperOps' overall friendly and easy interface, which is great for technicians new to PSA or RMM. It's continuously evolving, and they are quic

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"SuperOps: A modern, intuitive PSA/RMM"

What do you like about SuperOps?

SuperOps provides a clean and intuitive interface that makes onboarding effortless, with minimal training required. The platform is built from the gro

##### 5. Intuitive

Users highlight the **intuitive interface** of SuperOps, making it easy to streamline workflows and manage operations effectively.
[
See 32 mentions
](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1505643&qs=pros-and-cons#reviews)

See Related User Reviews

YJ

Yancey J.

Small-Business (50 or fewer emp.)

5.0/5

"The "big boys" better watch out!"

What do you like about SuperOps?

I’ve been with SuperOps.ai for a couple of years now, and I’ve used or tested most of the other options in the past. Here are a few things I genuinely

 ![Eric J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric J.")
EJ

Eric J.

5.0/5

"Intuitive Interface and Stellar Support"

What do you like about SuperOps?

We like SuperOps' overall friendly and easy interface, which is great for technicians new to PSA or RMM. It's continuously evolving, and they are quic

### 5 Cons or Disadvantages of SuperOps

##### 1. Missing Features

Users notice the **missing features** in SuperOps, particularly the lack of user signatures on tickets for proof of delivery.
[
See 45 mentions
](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1504722&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"SuperOps PSA Experience"

What do you dislike about SuperOps?

Our main downside was wanting access to some Runbook options that required more advanced licensing that was bundled in with their RMM tiers. As I unde

YJ

Yancey J.

Small-Business (50 or fewer emp.)

5.0/5

"The "big boys" better watch out!"

What do you dislike about SuperOps?

Nothing is perfect but I have to think about what I really dislike about SuperOps. There are places that can be improved but nothing that I out right

##### 2. Feature Issues

Users point out **feature issues** in SuperOps, such as limited integrations and cumbersome workflows that need improvement.
[
See 22 mentions
](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1508443&qs=pros-and-cons#reviews)

See Related User Reviews

YJ

Yancey J.

Small-Business (50 or fewer emp.)

5.0/5

"The "big boys" better watch out!"

What do you dislike about SuperOps?

Nothing is perfect but I have to think about what I really dislike about SuperOps. There are places that can be improved but nothing that I out right

 ![Eric J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric J.")
EJ

Eric J.

5.0/5

"Intuitive Interface and Stellar Support"

What do you dislike about SuperOps?

Some small areas trip us up, like the agent deletion area that has the delete option for the whole company too close to assets deletion functions whic

##### 3. Integration Issues

Users note **integration issues** with SuperOps, suggesting improvements for smoother functionality and additional connectivity options.
[
See 16 mentions
](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1504843&qs=pros-and-cons#reviews)

See Related User Reviews

YJ

Yancey J.

Small-Business (50 or fewer emp.)

5.0/5

"The "big boys" better watch out!"

What do you dislike about SuperOps?

Nothing is perfect but I have to think about what I really dislike about SuperOps. There are places that can be improved but nothing that I out right

CL

Cris L.

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding Support and Effortless Usability with SuperOps"

What do you dislike about SuperOps?

Deploying to multiple workstations would be more convenient if it didn't require buying an extra add-on for networking. This additional step makes the

##### 4. Access Limitations

Users face **access limitations** with SuperOps, including file preview issues and restrictions on uploading large files.
[
See 15 mentions
](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1505569&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"SuperOps PSA Experience"

What do you dislike about SuperOps?

Our main downside was wanting access to some Runbook options that required more advanced licensing that was bundled in with their RMM tiers. As I unde

 ![Eric J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric J.")
EJ

Eric J.

5.0/5

"Intuitive Interface and Stellar Support"

What do you dislike about SuperOps?

Some small areas trip us up, like the agent deletion area that has the delete option for the whole company too close to assets deletion functions whic

##### 5. Lack of Integrations

Users note a **lack of integrations** in SuperOps, suggesting improvements with additional connections to enhance functionality.
[
See 14 mentions
](https://www.g2.com/products/superops/reviews?filters%5Bsentiment_snippet%5D=1505870&qs=pros-and-cons#reviews)

See Related User Reviews

YJ

Yancey J.

Small-Business (50 or fewer emp.)

5.0/5

"The "big boys" better watch out!"

What do you dislike about SuperOps?

Nothing is perfect but I have to think about what I really dislike about SuperOps. There are places that can be improved but nothing that I out right

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Fixes several key issues from Syncro, but some minor complaints. Worth the move."

What do you dislike about SuperOps?

Some of the features in SuperOps are half-baked. Quickbooks Online integration is only 1.5-way (instead of true 2-way)- you can't push new customers o

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

3/6/2023

"SuperOps.ai Built From Scratch In The Cloud"

5/5

What do you like best about SuperOps?

I like the fact that SuperOps.ai has been built within the cloud from the start. This allows much more flexibility and benefits from updates being pushed out very easily.

The agent is very simple to deploy to devices on networks, either by GPO or running a script.

The UI is very easy to navigate and we particularly like the tabbed windows within the single browser window (so no opening multiple windows and tabs.

Patch management is also very good, our old system never seemed to execute the updates very successfully and within a short period of time using SuperOps.ai our clients are fully up to date.

We also liked the outlook SuperOps.ai has with more and more features to be rolling out onto the platform very soon.

During the initial trial we had a good team of support members answering our questions and also had regular meetings to make sure we were making the most out of SuperOps.ai

SLA management and control is also very good. Review collected by and hosted on G2.com.

What do you dislike about SuperOps?

I think the mobile app is something that will need a little work but like I mentioned in the other section, they are continually rolling out features and most of the reccomendations I have put forward are already on their roadmap. Review collected by and hosted on G2.com.

What problems is SuperOps solving and how is that benefiting you?

Initially the RMM and PSA system we were using was not patching devices successfully, now being able to roll out the agent and have patch management ready to go (including 3rd party applications) has had a great impact for our security endeavours.

We also have more automation with the ticketing side of things and being able to have invoices and quotes within the customer portal has given more benefit to our clients. Review collected by and hosted on G2.com.

Show More

4/25/2024
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Jay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jay S.")
JS

Jay S.

Founder, Techvangelist & CEO

Small-Business (50 or fewer emp.)

4/24/2024

"Stellar support, powerful product, growing constantly, and for a per technician license"

5/5

What do you like best about SuperOps?

Stellar customer support: Integrated chat with quick "within minutes", friendly and helpful responses.

Inegrated temp support password if they need to look at it, and then just sit back. They'll handle it.

\*Powerful product suite\*: Fully integrated PSA with project management, RMM, Spashtop, helpdesk/tickets, user portal, invoicing/estimates, IT documentation, CRM, communcations, side conversations (ie vendor comms that are tied to a ticket, but visible only to you and not the customer), mobile app for smartphones, time clocks/labor tracking, fully integrated messaging platform that can use their email, or your own 365 or Google Business mailboxes. SuperOps needs 2 maiboxes: Support for the helpdesk, and Sales for the remaining comminications like invoicing, messaging, and so on.

\*Growing constantly - Actively developed and not stagnant. Integrated forums through the platform for Feedback (feature ehancement requests) with ingrated VOTING - making the product development largely - community driven! As it should be. With approved requests, the MODs include consideration, planned, and when roadmaps within the posts, and on their roadmap board within the Product Feedback forums.

This alone - really sets the bar in my opinion. There are of course, also discussion boards and many other specific topics, that all are categorically driven to match the various integrations, components and services that this awesome product suite has to offer, and the SuperOps user community, is EMBRACED throughout all of these "topics".

\*Ease of use and implementation: if you run into any issues, just send support a message and they will assist and/or fix the issue.

\*Affordable: Per technician license - 4 editions: PSA only, RMM only, PSA+RMM Pro, PSA+RMM Super with 150 RMM clients per technician in all 4 tiers.

\*Tons of the top cloud solution integrations - and more being added regularly - go add your votes or suggest new integrations and see how the community feels about it! Review collected by and hosted on G2.com.

What do you dislike about SuperOps?

\*The network monitoring is per device - and it's expensive, and unlike the RMM 150 packs that are included - the NMS isn't included and requires additional investment. It is disappointing to me that for the price (or even a little more) that we get 0 devices to match the 150 that we get for RMM in the Standard, Pro and Super editions of SuperOps. That just means we can't even really test the product without added cost.

\*No integrations (yet) with Sharepoint/OneDrive/Teams on the 365 side, or the Google Docs/Drive/etc ecosystem for documentation repositories that integrate within the SuperOps IT documentation portal.

\*The recently added scheduling - is not available within the SuperOps mobile app (at this time). Review collected by and hosted on G2.com.

What problems is SuperOps solving and how is that benefiting you?

Almost fully integrated with our tech stack. Some integrations are still needed tho.

The ticketing, projects, documentation, invoicing and messaging are strong. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

MC

Matt C.

Owner

Small-Business (50 or fewer emp.)

7/11/2023

"Overall, great interface, great features and awesome support!"

5/5

What do you like best about SuperOps?

SuperOps provides the same features as most RMM platforms, but their interface is much better laid out and easy to navigate. Their scripting features and patch management are on top of the leaderboard. Their support will beat almost any service provider out there! If you are looking for an RMM platform that checks all the boxes and more, try SuperOps and see it in action! Review collected by and hosted on G2.com.

What do you dislike about SuperOps?

SuperOps is still a "new" company, and with any new company comes bugs in the platform. What makes SuperOps stand out from other providers is that they listen to the customers, find the issue and get a resolution promptly. I have worked with multiple other RMM providers and was lucky to get a personal response within four weeks (no, I'm not kidding). SuperOps blows them out of the water with an hour or 2 response time! Everyone dislikes bugs, but how they are handled shows an actual company's customer service and SuperOps, shows they care about their customers and work with you, not against you. Review collected by and hosted on G2.com.

What problems is SuperOps solving and how is that benefiting you?

SuperOps allows my tech team to monitor devices, run automation of scripts and handle security patch management for all our managed service clients. Without SuperOps, we wouldn't be able to provide our services efficiently. We have tried many other RMM platforms, but SuperOps has been the most feature rich, cost-efficient and support drive company we have used. Review collected by and hosted on G2.com.

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4/24/2024
Validated ReviewerIncentivizedSource: Seller invite

 ![Guy S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guy S.")
GS

Guy S.

Director of Infrastructure Platform Services

Small-Business (50 or fewer emp.)

4/25/2024

"Best RMM\PSA Integration i have used"

4.5/5

What do you like best about SuperOps?

Superops has been a very user friendly modern interface for managing infrasatructure. the integrations from the very beginning have been easy to use. They have been super responsive when there has been issues. I feel that the whole organization is behind making your MSP successful. Review collected by and hosted on G2.com.

What do you dislike about SuperOps?

The downside is they are still building some intgrations, so it is more of growing pains than anything. The education is now better , but again it is more of growing pains. Review collected by and hosted on G2.com.

What problems is SuperOps solving and how is that benefiting you?

being a small MSP, we have been able to automate alot of our onboarding and ongoing monitoring, along with the integration into the PSA we have been able to get value from our operations. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

AG

Anthony G.

Small-Business (50 or fewer emp.)

4/24/2024

"IT HAD BEEN AMAZING"

5/5

What do you like best about SuperOps?

I like SuperOps becasue of there pricing they are far unlike other rmm soultions I have cam across.I am a small MSP with under 150 devices and I was looking for a software that will support my need but not hurt my pocket and they have did just that. I use this software every day and it has made my help desk very peacfull. Thanks again. There customer support is always there to help when needed. Review collected by and hosted on G2.com.

What do you dislike about SuperOps?

I have not found a downside been using this software for almost 6 months now and I cant complain. Review collected by and hosted on G2.com.

What problems is SuperOps solving and how is that benefiting you?

They are keep my machine all patched up and runninng smooth. Review collected by and hosted on G2.com.

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4/25/2025
Current UserValidated ReviewerIncentivizedSource: Seller invite

BO

Bailey O.

Small-Business (50 or fewer emp.)

4/24/2024

"Reliable, Feature Rich, and Innovative."

4.5/5

What do you like best about SuperOps?

My experience with SuperOps has been superb. I needed a full-featured PSA , RMM, and CRM in one platform. SuperOps does precisely this and does it well. Also, The customer support is spectacular. They are very responsive and made the implementation really quick and easy. Review collected by and hosted on G2.com.

What do you dislike about SuperOps?

The only issue I have had was that a few features were not released on the iPhone app, such as Splashtop, which was not available on mobile. The app has since been updated and is much more feature-rich now. Review collected by and hosted on G2.com.

What problems is SuperOps solving and how is that benefiting you?

SuperOps allowed us to consolidate three to four separate systems into one. It handles our invoicing, time tracking, remote management, and ticketing. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Matthew F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew F.")
MF

Matthew F.

Owner

Small-Business (50 or fewer emp.)

4/24/2024

"Everything you need in a single platform"

5/5

What do you like best about SuperOps?

SuperOps has boosted our productivity. We love having everything in one place, the helpdesk is brilliant, and managing assets and clients could not be easier. By moving to SuperOps we have got rid of all the separate tools we used to use to manage and run our busy MSP. Review collected by and hosted on G2.com.

What do you dislike about SuperOps?

To be honest, I can't think of any. Maybe the IT documentation could be a little easier to search but that's it. Review collected by and hosted on G2.com.

What problems is SuperOps solving and how is that benefiting you?

SuperOps helps my team be more productive, manage support requests and remotely assist our clients. The policies and asset management help us make sure everything is up to date and secure. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

CG

cory G.

IT Services and Security Manager

Small-Business (50 or fewer emp.)

4/25/2024

"SuperOps, Super helpful"

5/5

What do you like best about SuperOps?

The SuperOps team is extremely friendly and quick to assist. The product itself is extremely intuitive and easy to use. Out of all the MSP solutions we have seen, SuperOps is easily one of the best.

They are constantly working on new features and value input from their clients to implement the features. Review collected by and hosted on G2.com.

What do you dislike about SuperOps?

There isn't anything that I have found that I dislike. Review collected by and hosted on G2.com.

What problems is SuperOps solving and how is that benefiting you?

SuperOps is what we use for our remote management and monitoring software, and the features we are able to use to manage and remotely monitor/ connect to devices have been wonderful. It's easy to use, and intuitive. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

BV

Brad v.

Mid-Market (51-1000 emp.)

11/7/2023

"Very Satisfied"

4.5/5

What do you like best about SuperOps?

SuperOps Team are super helpful and the product is just easy to use, also they are always adding to the suite to make it probably one of the best products I have tried to date. Review collected by and hosted on G2.com.

What do you dislike about SuperOps?

The only thing which I can fault on is the cost per WFH User which is a little constrictive as it would be nice to have the ability to just connect, you never know what is going to happen and when you will need to work from home. Review collected by and hosted on G2.com.

What problems is SuperOps solving and how is that benefiting you?

Giving me the access I need to deliver tech support to my company Review collected by and hosted on G2.com.

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4/25/2024
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Michal K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michal K.")
MK

Michal K.

Small-Business (50 or fewer emp.)

4/25/2024

"Great RMM for MSP or growing business"

4.5/5

What do you like best about SuperOps?

I have tried almost every RMM solution on the market and I really like SuperOps capabilities and structure. Its ability ot be customised without serious coding is really important as I have clients from all over the world so different languages are important.

Ease of implementation and customer support are excellent. Support is very responsive and quick to reply. Review collected by and hosted on G2.com.

What do you dislike about SuperOps?

The GUI needs a bit of improvement and would certainly benefit from customisation options. Review collected by and hosted on G2.com.

What problems is SuperOps solving and how is that benefiting you?

Quick implementation of professional IT MSP at even remote clients. Ability to report on issues and proactively support clients. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

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