--- title: SuperOps Reviews meta\_title: 'SuperOps Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 200 reviews by the users' company size, role or industry to find out how SuperOps works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 200 scale: '5' date\_modified: '2026-08-11' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # SuperOps Reviews & Product Details Visit Website SuperOps is an AI-native, unified platform built for modern Managed Service Providers (MSPs) and internal IT teams. It addresses one of the biggest operational challenges in IT- tool sprawl. Many organizations rely on multiple disconnected solutions for Professional Services Automation (PSA), Remote Monitoring and Management (RMM), Mobile Device Management (MDM), asset management, help desk, and network monitoring. Managing these separate tools often leads to complex integrations, fragmented data, and increased operational overhead. SuperOps eliminates this complexity by bringing everything together in a single platform built on a unified architecture. Unlike traditional solutions that connect multiple products through integrations, SuperOps is built on a shared data layer, allowing every feature to work seamlessly together. This unified approach enables IT teams to manage their entire environment from one platform while providing AI with the complete operational context needed to automate tasks and improve decision-making. Key Features 1) Professional Services Automation (PSA) for managing MSP business operations, contracts, billing, SLAs, and service delivery. 2) Remote Monitoring & Management (RMM) with unified endpoint management capabilities. 3) Help Desk & Ticketing with ITSM workflows for incidents, service requests, problems, and change management. 4) Mobile Device Management (MDM) for iOS, iPadOS, and Android devices. 5)Asset Management to maintain complete visibility across IT infrastructure. 6) Network Monitoring using SNMP and ICMP across more than \*\*250+ network vendors. 7) Patch Management\*\* for operating systems as well as third-party applications. 8) IT Documentation\*\* and a modern \*\*self-service portal\*\* for end users. 9) Cross-platform endpoint management\*\* supporting Windows, macOS, Linux, iOS, iPadOS, and Android. Monica AI: AI-Native IT Operations At the heart of SuperOps is \*\*Monica AI\*\*, an agentic AI layer designed alongside the platform from day one. Unlike AI assistants that operate as standalone chatbots, Monica has access to the platform's unified data layer, enabling it to understand the complete IT environment. Monica AI helps teams by: 1) Automatically triaging and prioritizing tickets. 2) Summarizing customer conversations and technician communications. 3) Drafting worklogs and technician notes. 4) Recommending relevant knowledge base articles. 5) Proactively identifying patch vulnerabilities and CVE risks. 6) Automating repetitive tasks such as password resets, software access requests, and recurring remediation workflows. Because Monica operates with complete visibility into tickets, devices, assets, patches, and policies, it can take context-aware actions rather than simply making recommendations. Integrations SuperOps integrates with a broad ecosystem of business, security, and productivity applications, including: - Slack - Microsoft Teams - Microsoft Outlook - Azure Active Directory - Okta - QuickBooks - Xero - Bitdefender - SentinelOne - ESET - Acronis - TeamViewer - ConnectWise Control - Chocolatey - Winget The platform also includes Splashtop and ISL Online remote access at no additional cost, helping organizations reduce software licensing expenses. Benefits for MSPs SuperOps enables MSPs to scale efficiently with features designed for operational growth and profitability. 1) Multi-tenant client management. 2) Real-time profitability tracking using live operational data. 3) Contract and SLA management. 4) Automated billing and invoicing. 5) AI-powered workflow automation to reduce manual effort. 6) Operational scalability without increasing headcount proportionally. Benefits for Internal IT Teams For enterprise IT departments, SuperOps provides centralized visibility and control across modern hybrid environments. - Unified endpoint management across multiple operating systems. - Infrastructure monitoring and asset visibility. - Compliance-ready audit trails. - Structured ITSM workflows. - AI-driven automation for routine IT operations. - Improved efficiency for hybrid and distributed workforces. Why Choose SuperOps? SuperOps combines modern architecture with enterprise-grade capabilities in a single platform designed for today's IT operations. - AI-native platform built from the ground up. - Single unified solution replacing multiple standalone tools. - Shared data architecture that eliminates data silos. - Fast implementation, typically measured in days rather than months. - Transparent pricing with no hidden complexity. - 24/5 human customer support. - Dedicated onboarding and migration assistance. - Continuous innovation from a founder-led product company. SuperOps helps MSPs and internal IT teams consolidate their IT operations stack into one unified platform, replacing reactive, tool-driven workflows with proactive, AI-powered service delivery. By reducing operational complexity and automating repetitive work, organizations can improve efficiency, enhance service quality, and scale without adding unnecessary overhead. * * * Product Website SuperOps Seller [SuperOps Inc](https://www.g2.com/sellers/superops-inc) Discussions [SuperOps Community](https://www.g2.com/products/superops/discuss) Languages Supported English Solution Type All-in-One Overview by Deepika Raju Show More ## Pricing Pricing provided by SuperOps. ### Standard - PSA Only $79.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/superops/pricing) ## SuperOps Integrations (30) What do users say about integrations? Verified by SuperOps [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Acronis Cyber Protect ](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adlumin ](https://www.g2.com/products/adlumin/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Alternative Payments ](https://www.g2.com/products/alternative-finance-alternative-payments/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Portal ](https://www.g2.com/products/azure-portal/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif 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Image") ISL Online ](https://www.g2.com/products/isl-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Entra ID ](https://www.g2.com/products/microsoft-entra-id/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power Automate ](https://www.g2.com/products/microsoft-power-automate/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ScreenConnect ](https://www.g2.com/products/screenconnect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SentinelOne Singularity Endpoint ](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Watchman Monitoring ](https://www.g2.com/products/watchman-monitoring/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Wirehive ](https://www.g2.com/products/wirehive/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Xero ](https://www.g2.com/products/xero/reviews) Show More ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 6/19/2026 "Great UI and Support, but Patching and Contract Setup Need Refinement" 3/5 What do you like best about SuperOps? SuperOps has a great UI interface and includes multiple different modules within one product. Onboarding was easy and support has been optimal and they are quick to assist. The integrations are limited due to the curretn vendors offered; however, we have been able to work around that. The performance of the product has been stellar and we have only encountered a few stability issues that were promptly corrected by the support team. The built in AI features are very helpful when techs need to redefine their support answers and pricing has been comparable to other vendors Review collected by and hosted on G2.com. What do you dislike about SuperOps? Some of the patching is not fully automated and the initial setup of contracts was a little mismatched with what we needed. Review collected by and hosted on G2.com. What problems is SuperOps solving and how is that benefiting you? SuperOps has allowed us to regain more visibility into client issues and track them more proactively. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 7/1/2026 "Powerful with flaws" 3/5 What do you like best about SuperOps? The platform covers most MSP areas, including ticket and project management, time trackining, documentation, asset management and billing. Support requests are usually answered quickly. Review collected by and hosted on G2.com. What do you dislike about SuperOps? The user interface is often unintuitive and slow. In app tabs are used, whose state is not always retained when switched between, losing filled form states. Ticket automation rules are unintuitively divided into different categories. Tickets and projects are divided into entirely separate systems, and no single pane view exists for them. Review collected by and hosted on G2.com. What problems is SuperOps solving and how is that benefiting you? SuperOps helps me organize client tickets, assets and billing, allowing me to focus on helping clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 6/19/2026 "Intuitive Ticket Management But Stability Concerns" 3/5 What do you like best about SuperOps? I like SuperOps for its custom ticket views, which make it easier for me as a tech to know what I should be prioritizing. The ease of use is also something I appreciate. Review collected by and hosted on G2.com. What do you dislike about SuperOps? I constantly run into memory leak issues and have to kill the task via task manager. I cannot view projects from the individual client screen. It's easy to accidentally lose your worklog while typing if you click off to another ticket or refresh. Review collected by and hosted on G2.com. What problems is SuperOps solving and how is that benefiting you? We use SuperOps for ticket and project management. Custom ticket views make it easier for me as a tech to know what I should be prioritizing. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Cody N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cody N.") CN Cody N. IT Engineer Small-Business (50 or fewer emp.) 4/24/2024 "Good RMM for a Beginning MSP" 3/5 What do you like best about SuperOps? The pricing model is good. I like how you can select just the PSA, just the RMM, or both. The interface is nice. Review collected by and hosted on G2.com. What do you dislike about SuperOps? It doesn't seem to be as full featured as other RMMs. It can take a few clicks to get to places. Review collected by and hosted on G2.com. What problems is SuperOps solving and how is that benefiting you? It helps me with my invoicing and collecting payments with Stripe. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Matthew R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew R.") MR Matthew R. CEO / System Administrator Small-Business (50 or fewer emp.) 10/26/2022 "Did not really get a chance to evaluate that well" 2.5/5 What do you like best about SuperOps? They have a lot of features that look promising to a small MSP like us. Fascinating was the fact they could manage both PC and Mac systems. The ticketing system and end-user app launchers looked very promising. Review collected by and hosted on G2.com. What do you dislike about SuperOps? They promised us a year on their solo plan for free - then they did not follow through. They killed our trial account and insisted on payment, so we did not pursue it any further. Review collected by and hosted on G2.com. What problems is SuperOps solving and how is that benefiting you? At this time, none. We are not using their product. If they decided to give us the free year on the solo plan as they promised, we would re-evaluate this. Our business performance has not increased at this time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 9/8/2022 "Great team behind it." 3/5 What do you like best about SuperOps? Superops has a great ticketing system, and a good enough rmm. Review collected by and hosted on G2.com. What do you dislike about SuperOps? The platform is too flashy. It has great functionality, however the UI makes it seem childish and unprofessional. Review collected by and hosted on G2.com. What problems is SuperOps solving and how is that benefiting you? Superops offers an All-in-one solution. Which takes care of all my support needs. From a PSA to an RMM and more. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Pricing Options Pricing provided by SuperOps. ### Standard - PSA Only $79.00 Per Month ### Standard - RMM Only $99.00 150 Endpoints/tech Per Month ### Pro $129.00 150 Endpoints/tech Per Month [ View More Pricing Information ](https://www.g2.com/products/superops/pricing) SuperOps Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ec0c38c7a0b645a17bfff00d56e51583/ninjaone.png "Product Avatar Image") NinjaOne 4.7/5(5,025) [ Compare Now ](https://www.g2.com/compare/ninjaone-vs-superops) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7550bcff45895b9a0bd1ebb5c48260a6/atera.png "Product Avatar Image") Atera 4.6/5(1,245) [ Compare Now ](https://www.g2.com/compare/atera-vs-superops) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b31b4a565844701826eaa0625985b983/syncro.png "Product Avatar Image") Syncro 4.5/5(537) [ Compare Now ](https://www.g2.com/compare/superops-vs-syncro) ##### ##### SuperOps Features Platform Performance and Reliability Administration Standard Integrations Inventory Management - Remote Monitoring & Management (RMM) Device Management Monitoring and Management Remote Monitoring Application Deployment Patch Management [ View More Features ](https://www.g2.com/products/superops/features) ## Top-Rated Alternatives [ ![NinjaOne](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NinjaOne") NinjaOne 4.7/5(5,025) ](https://www.g2.com/products/ninjaone/reviews) [ ![Atera](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atera") Atera 4.6/5(1,245) ](https://www.g2.com/products/atera/reviews) [ ![Syncro](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Syncro") Syncro 4.5/5(537) ](https://www.g2.com/products/syncro/reviews) [ View All Alternatives ](https://www.g2.com/products/superops/competitors/alternatives) ##### Categories on G2 [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)[Remote Support](https://www.g2.com/categories/remote-support)[Professional Services Automation](https://www.g2.com/categories/professional-services-automation) [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)[Remote Support](https://www.g2.com/categories/remote-support)[Professional Services Automation](https://www.g2.com/categories/professional-services-automation)[Patch Management](https://www.g2.com/categories/patch-management)[Unified Endpoint Management (UEM)](https://www.g2.com/categories/unified-endpoint-management-uem)[IT Asset Management](https://www.g2.com/categories/it-asset-management)[Enterprise IT Management](https://www.g2.com/categories/enterprise-it-management)[Network Monitoring](https://www.g2.com/categories/network-monitoring)[Remote Monitoring & Management (RMM)](https://www.g2.com/categories/remote-monitoring-management-rmm) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which aviation MRO platforms offer seamless integration between scheduling and mobile technician applications?](https://www.g2.com/discussions/which-aviation-mro-platforms-offer-seamless-integration-between-scheduling-and-mobile-technician-applications)[Recommendations for the best accounting service provider](https://www.g2.com/discussions/what-are-the-best-accounting-service-providers)[Best open-source or free AI code generation tools for prototyping on a budget](https://www.g2.com/discussions/best-open-source-or-free-ai-code-generation-tools-for-prototyping-on-a-budget) [Which event registration platforms integrate well with CRM and email marketing tools so attendee data actually ends up where your team needs it?](https://www.g2.com/discussions/which-event-registration-platforms-integrate-well-with-crm-and-email-marketing-tools-so-attendee-data-actually-ends-up-where-your-team-needs-it)[What BIM objects sources are most trusted for accuracy and model quality by structural engineers who need components that behave correctly inside analysis workflows?](https://www.g2.com/discussions/what-bim-objects-sources-are-most-trusted-for-accuracy-and-model-quality-by-structural-engineers-who-need-components-that-behave-correctly-inside-analysis-workflows)[Pros and Cons Details](https://www.g2.com/products/superops/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)