Glenn A.
GA
Glenn A.
Senior Advisor / KAM
Small-Business (50 or fewer emp.)
"Intuitive, Fast Reporting with Flexible Custom Reports"
5/5
What do you like best about SuperOffice CRM?

"Easy to use", you quickly find what you are looking for, very intuitively. You are able to create your own report, besides the many standard that are built in. Quickly response and no buffering/delay in the online version. Review collected by and hosted on G2.com.

What do you dislike about SuperOffice CRM?

Price on "Marketing" module is to high for a company like us to use. Review collected by and hosted on G2.com.

Sam S.
SS
Sam S.
Marketing Director
Small-Business (50 or fewer emp.)
"User friendly CRM tool with custom made solutions"
4.5/5
What do you like best about SuperOffice CRM?

We’ve been using SuperOffice for almost 15 years now and we’re very happy with it. It''s easy to use and the system offers many useful features that fit our company’s way of working very well. It helps us stay organized, improve collaboration, and keep a clear overview of our customers and activities. Review collected by and hosted on G2.com.

What do you dislike about SuperOffice CRM?

The pricing is on the higher side, but the quality and support make it worthwhile. Review collected by and hosted on G2.com.

Shubham  Y.
SY
Shubham Y.
Engineer
Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Intuitive Interface and Customizable Workflows Make CRM Management Effortless"
5/5
What do you like best about SuperOffice CRM?

The user interface is crafted to minimize clutter and ensure navigation feels intuitive. Recent updates have brought clearer screens, enhanced readability, and a smoother task flow. On mobile, navigation has become more straightforward, with an improved layout and faster access to contacts, activities, and company information. This makes it much easier to manage tasks when you're away from your desk. You can also adapt processes, dashboards, and workflows without needing extensive coding, which allows you to tailor the CRM to fit your business’s unique requirements. Review collected by and hosted on G2.com.

What do you dislike about SuperOffice CRM?

Some users have noticed that the web interface tends to be slow or laggy, particularly when working with larger data sets or during times when many users are online. Review collected by and hosted on G2.com.

LV
Loes v.
Senior Marketeer
Small-Business (50 or fewer emp.)
"Very friendly userinterface and easy to work with."
4.5/5
What do you like best about SuperOffice CRM?

Accurate Sales and Marketing insight. Data driven actual results. User Friendly Interface. Very good consultancy and assistance from the Eindhoven office. Review collected by and hosted on G2.com.

What do you dislike about SuperOffice CRM?

Continuously have to fill in data. Updating personal profiles of employers within customers contacts. Review collected by and hosted on G2.com.

Verified User in Research
AR
Verified User in Research
Small-Business (50 or fewer emp.)
"Great Support and Smooth Workflow, But Email Integration Needs Work"
3.5/5
What do you like best about SuperOffice CRM?

They have great customer service and we can work smoothly in the system. They help us with the development of how we work with SuperOffice, which allows us to work more efficiently. Review collected by and hosted on G2.com.

What do you dislike about SuperOffice CRM?

The downside is that they don't have a smooth email function — ideally you want email and communications gathered in the same CRM, which is not the case today Review collected by and hosted on G2.com.

Response from Ragnhild Sheehan of SuperOffice CRM

We appreciate your positive comments about our customer service and the efficiency of our system. We understand the importance of seamless email integration, and are sorry to hear you're not satisfied with it today. Have you explored the Outlook synchronization, available for free in our App Store? Feel free to reach out to your SuperOffice contact for more information. Thank you for your review!

PD
Patrick d.
Project manager
Mid-Market (51-1000 emp.)
"Easy, Intuitive CRM with Lots of Options and Friendly Support"
4/5
What do you like best about SuperOffice CRM?

SuperOffice is easy to use, it works quite intuitive. SuperOffice itself already contains a lot of possibilities, but there are also a lot of custom made solutions. And if there is a problem, the people behind the helpdesk are friendly and professional. Review collected by and hosted on G2.com.

What do you dislike about SuperOffice CRM?

SuperOffice uses a feature called webtools which connects your device with SuperOffice online which in turn makes editing and uploading documents possible. Sometimes you're not connected/logged in after an update for example. Which you do not notice until something goes wrong. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Creating focus on (daily) work with the highest effectivity in relationship with our customers."
4/5
What do you like best about SuperOffice CRM?

A true help and support in organizing customer information and translating into daily actions to enrich our customer relations. Review collected by and hosted on G2.com.

What do you dislike about SuperOffice CRM?

Getting used to the online assistance regarding understanding and setting up Super Office, when used to direct personal assistance by e.g. phone. Review collected by and hosted on G2.com.

Karin S.
KS
Karin S.
Key Account &Booking Executive
Small-Business (50 or fewer emp.)
"All the Facts in One Place with Great Search"
5/5
What do you like best about SuperOffice CRM?

You get all the facts in one place, and everything is saved. Good search engine Review collected by and hosted on G2.com.

What do you dislike about SuperOffice CRM?

Nothing in particular, as far as I can think of Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"Intuitive Document Management with Clear Company Communication Tracking"
5/5
What do you like best about SuperOffice CRM?

Very intuitive to use. You can collect all documents for the same company, and you can also see what is communicated with each person within that company. Review collected by and hosted on G2.com.

What do you dislike about SuperOffice CRM?

We don't have much dislikes to be honest Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"Quick to Start, Easy to Use, with Flexible Integration Options"
4.5/5
What do you like best about SuperOffice CRM?

Easy to use and quick to start. Also integration possibilities if needed to expand specific usage Review collected by and hosted on G2.com.

What do you dislike about SuperOffice CRM?

Sometimes limited and not easy to customize by yourself. But this is also a positive thing for the quick start Review collected by and hosted on G2.com.