Nathan T.
NT
Nathan T.
Vice President, Digital Marketing and Business Development
Small-Business (50 or fewer emp.)
"Fast Email Workflow with Very Few Taps"
5/5
What do you like best about Superhuman Mail?

It's fast and very FEW taps to do the same thing as other email inboxes. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

I forget about features or I don't use something that would be saving me taps/clicks. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Nathan ๐Ÿ‘‹๐Ÿป thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thoughts to share with the team ๐Ÿ“

If there are other ways we can make Superhuman Mail even better for you, please let us know.

MB
Maureen B.
Small-Business (50 or fewer emp.)
"Streamlined Email Experience with Minor Notification Hiccups"
5/5
What do you like best about Superhuman Mail?

I use Superhuman Mail as my main emailing platform, and I really like it. It's really convenient and cuts out a lot of the noise, automatically handling extra emails like meeting notifications or junk that aren't relevant, which lets me focus more on the important emails without having to delete them myself. I also enjoy being able to put internal notes for awareness to my team. My favorite thing is asking AI to add my availability for meetings, which works great. Superhuman Mail makes everything convenient and easy to use, and I especially like the reminders feature. It helps me stay on top of my tasks by allowing me to remind myself of things the next day. Overall, I enjoy using Superhuman Mail for my everyday emails. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

Sometimes the notifications don't come through right away. It's probably the app. Maybe they're there and I don't see them or maybe they need to last a little longer. The initial setup was a little confusing because it looked so bare and I didn't see where the menu is. I don't know the shortcuts yet, so I just use the shortcut menu. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey there, thanks a ton for this honest feedback!

Itโ€™s definitely helpful, and Iโ€™ve made a note about your thoughts on notification delays, the initial setup feeling a bit unclear, and discovering menus/shortcuts to share with the team ๐Ÿ“

If there are other ways we can make Superhuman Mail even better for you, please let us know.

Dallas F.
DF
Dallas F.
Director Customer Experience
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Superhuman Mail Supercharged My Productivity and De-cluttered my Inbox."
4.5/5
What do you like best about Superhuman Mail?

Superhuman mail has been a serious game-changer for my productivity;

- I now routinely get to the bottom of my inbox rather then being swamped by mail because of the segregated inbox function where priority emails are always pushed to the top.

- I find great efficiencies with the AI search function where it can scan my inbox to answer contextual questions about an email I sent weeks or months ago.

- I really also love the clean look of their UI, far less cluttered and serene than my standard inbox view. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

My only criticism is that at times I do find it hard to locate emails that may be seen as 'SPAM' and are auto-filtered by the tool away from my inbox... emails like those pesky one-time codes to access other online portals etc. BUt seriously, that's it! Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Dallas โ€” thanks a ton for this honest feedback!

Itโ€™s definitely helpful, and Iโ€™ve made a note about your thoughts on how spam filtering can sometimes make it tricky to find important emails like one-time access codes, and Iโ€™ll be sharing this with the team ๐Ÿ“

If there are other ways we can make Superhuman Mail even better for you, please let us know.

Ziggy S.
ZS
Ziggy S.
Founder & CEO
Small-Business (50 or fewer emp.)
"Best Email Client in 30 Yearsโ€”Never Miss Important Emails Again"
5/5
What do you like best about Superhuman Mail?

Before SuperHuman, I'd miss communications from my most important opportunities or forget to follow up on my flood in inbound emails.

I no longer miss important emails and can view my top priority split inboxes at a glance. The keyboard interface speeds up my email management. Best email client I've used in 30 years. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

There's no next/previous for string search results to skip to next or previous occurrance of string. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Ziggy ๐Ÿ‘‹๐Ÿป thanks a ton for this feedback!

Not having next/previous navigation for string search results does sound like it would streamline things quite a bit. A few folks have requested this previously, so I wouldn't be surprised if we build it down the line! If we do, and youโ€™d like to be updated on a future release, drop us a note at hello@superhuman.com and weโ€™ll reach out ๐Ÿ’ซ

Steven K.
SK
Steven K.
Chief Innovation Officer
Small-Business (50 or fewer emp.)
"Supercharges Email Efficiency with Quick Keys"
5/5
What do you like best about Superhuman Mail?

I like Superhuman Mail for its speed and quickkeys. I love that I can press a key and it moves the message and loads the next one without extra steps. It is fast and efficient. I also appreciate the minimal design, although I do wish the tags were color-coded. The initial setup was not a problem, and the tutorial was well worth it. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

I like the minimal design but would like the tags to be color-coded. It would make it easier to find and see the different sorting. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Steven ๐Ÿ‘‹๐Ÿป thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thoughts on having the tags color-coded to share with the team ๐Ÿ“

If there are other ways we can make Superhuman Mail even better for you, please let us know.

Patrick K.
PK
Patrick K.
Small-Business (50 or fewer emp.)
"Email Reinvented with Unmatched Speed and UX"
5/5
What do you like best about Superhuman Mail?

I really appreciate the incredible UX of Superhuman Mail. It feels like we're in 2026, not stuck in the past like with traditional email services such as Gmail. The design helps me go over my inbox much faster and craft emails quickly with AI, which knows my style of writing and can write in my voice. I love that it's blazing fast to create calendar invites, summarizing conversations and auto-adding everyone involved, saving me a lot of speed and time. I particularly like its ease of use and UX, which is very straightforward, both on mobile and desktop. Everything is so fast, from going over my inbox to adding follow-ups and reminders, and the many shortcuts really save me a lot of time. The initial setup was also incredibly easy. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

I think there are a few meetings, especially because I use Outlook for work, that I still have to go through the Outlook calendar to change the meeting. So maybe, like, a better integration with Outlook. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Patrick ๐Ÿ‘‹๐Ÿป thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thoughts on having a better integration with Outlook to share with the team ๐Ÿ“

If there are other ways we can make Superhuman Mail even better for you, please let us know.

Steven J.
SJ
Steven J.
"Streamlined Email Management with Stellar AI Integration"
5/5
What do you like best about Superhuman Mail?

I really like the seamless commands in Superhuman Mail that let me respond and mark something as done easily. Reminders are simple, and I love that I can just type things out. The AI integration is amazing, allowing me to draft emails very quickly or have the AI draft an email based on recent communications seamlessly. I really like how Superhuman Mail integrates with my Google Calendar. When I'm drafting an email and talking about a specific day, I can see my calendar on the right-hand side. Additionally, the initial setup of Superhuman Mail was super easy. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

So on a mobile device, and sometimes on the desktop version, the way the thread is shown can be a bit confusing. It makes me double-check to ensure I'm not replying to an older message on a thread. I think having more clear indications of which message I'm replying to could be improved. Also, when I draft something and send it automatically, it's not 100% clear if the AI-drafted email was actually sent. So communication or feedback on sent emails could be clearer. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Steven ๐Ÿ‘‹๐Ÿป thanks a ton for this honest feedback!

I've noted your thoughts to share with the team ๐Ÿ“ I hear you on the thread view being a bit confusing and the need for clearer confirmation when AI-drafted emails are sent, both are really helpful feedbacks.

If there are other ways we can make Superhuman Mail even better for you, please let us know.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Streamlined Email Management, Unmatched Efficiency"
5/5
What do you like best about Superhuman Mail?

I love how Superhuman Mail makes going through my email so much faster and it is so efficient. I love all the shortcuts, which make things faster. I really appreciate the snippets feature because it helps me respond quickly, especially since the information I provide to clients is often repetitive. It's great being able to copy and paste over long periods, using the same language with new clients because itโ€™s the same information. The initial setup was easy and straightforward, I don't remember it being difficult at all. Also, I used to manage my email with Google Workspace and HoneyBook, but now I prefer responding to clients in Superhuman Mail because it's more efficient. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

I would love to get to the point where I can use my voice to start writing emails and also controlling the shortcuts. I think that would be really great. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Thanks a ton for this feedback!

Using voice to write emails and control shortcuts does sound like it would streamline things quite a bit. A few folks have requested this previously, so I wouldn't be surprised if we build it down the line! If we do, and youโ€™d like to be updated on a future release, drop us a note at hello@superhuman.com and weโ€™ll reach out ๐Ÿ’ซ

Franklin D.
FD
Franklin D.
Director, Student Support Services
Mid-Market (51-1000 emp.)
"Superhuman Mail: The Ultimate Productivity Booster for Email Management"
4.5/5
What do you like best about Superhuman Mail?

Superhuman Mail is the ideal productivity tool. The clean interface reduces distraction, while the shortcuts are invaluable in speeding through email. Superhuman Mail allows you to customize the organization of your inbox so important emails are easily accessible and at the forefront. It integrates into my workflow easily, allowing me to check multiple email accounts and manage my calendar with ease. Superhuman Mail is a constant in my productivity workflow and something that I rely on multiple times each day. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

There is nothing significant that I dislike about Superhuman Mail. There are times when I need to throw something on my calendar while I am in Superhuman, which requires some gymnastics if I am the only participant in the event. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Franklin โ€” thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thoughts on the Calendar to share with the team ๐Ÿ“

If there are other ways we can make Superhuman even better for you, please let us know.

Luis F.
LF
Luis F.
Mid-Market (51-1000 emp.)
"AI Reminders Enhance Usability, Despite High Cost"
4/5
What do you like best about Superhuman Mail?

I like the AI and reminder features in Superhuman Mail. They save me a little time by pre-drafting emails and reminding me when I need to follow-up or send an email to someone. This capability really saves me a lot of time. I also appreciate the integration with HubSpot, as it allows me to easily see all the information from HubSpot within Superhuman. Additionally, the initial setup of Superhuman Mail was pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

I find the reminder feature sometimes annoying when reminders are set automatically. If I don't set it myself, it's because I don't need it, so getting an automatic reminder is frustrating because it makes me think I have something to do when I really don't. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey Luis ๐Ÿ‘‹๐Ÿป thank you so much for the honest feedback!

We're sorry for the friction here! You can turn off these reminders by pressing Cmd+K โ†’ Reminder Settings, then selecting the โ€œno messagesโ€ option.

Your thoughts on Auto-reminders are super helpful, and Iโ€™ve made a note to share them with the team ๐Ÿ“

If thereโ€™s anything else we can do to make Superhuman Mail even better for you, weโ€™d love to hear it!