The hotkeys functionality and the “inbox to zero” workflow are what I value most. Review collected by and hosted on G2.com.

I think the search function could use a bit of refinement. Sometimes it’s hard to find a specific email within a conversation. I’ve also noticed that when you have really long email chains with lots of attachments, Superhuman can be quite slow to load the conversation. Then, if you need to search for something within that thread, it can end up being pretty time-consuming. Review collected by and hosted on G2.com.

I like the organized UI of Superhuman Mail as it helps me know what's important and quickly moves junk out of sight. I can efficiently file and sort things in an organized way. The reminders are extremely helpful for following up with people within a desired timeline, ensuring I never drop the ball, even if others might. The shortcuts make it super easy to file things away and keep everything organized into folders. The walkthrough of all the shortcuts during the initial setup was very helpful, and having the shortcuts stay visible in the UI is great as it helps you remember them over time. Review collected by and hosted on G2.com.

I don't love the filing UI. Like, it's just not the colors could be more differentiated. They kind of all meld together right now. Like, I feel like the colors for filing away in Gmail are stronger. So you could do more with colors to, like, organize the inbox, I think. Review collected by and hosted on G2.com.

I use Superhuman Mail for both my personal and work email. I love the ability to clear my inbox quickly and hit inbox zero, which helps me stay on top of things and prioritize daily tasks. The collaboration feature is super helpful when I'm responding to high-value clients and need to work with our CEO. Also, read receipts are great for knowing if someone is ignoring me or is actually interested. I enjoy using Superhuman integrated with my meetings to respond and schedule quickly. The initial setup was super easy, and after a few minutes, it became super powerful. Review collected by and hosted on G2.com.

i think the spam filtering and auto labels can be a bit inaccurate but you can tell it whats good or bad. I decide to just remove the auto labels tho. they will mislabel items as spam when gmail would not so i have to go and dig for certain items or sit there and wonder why didnt they respond to me. I would say that they should add a screen for being able to review a few sample of what they think is spam vs what i think is Review collected by and hosted on G2.com.

I really appreciate Superhuman Mail's clear focus on achieving inbox zero. It's not just a feature; it's a core philosophy that helps get emails out of the way so I can continue my day without distractions. The speed of getting through emails is impressive, supported by features like AI for prewriting emails, automatic reminders based on context and importance, and seamless integration with Google Calendar, which even recognizes proposed dates and times for easy management. These features were pleasant surprises, adding real value to my workflow. Review collected by and hosted on G2.com.

There's not much to be honest. It feels like a fairly mature product. I'd prefer if it had a privacy focus. I'd prefer if it wasn't so dependent on Google Mail as a back end, if it had a standalone email facet where I wasn't sharing my information with Google, and wasn't built on top of Google and or Outlook. The Outlook is a problem because I'd like to use it for my work emails, but I can't because it requires OAuth approvals, which my employer won't provide. So I'm having to do workarounds with forwards from Outlook, which isn't ideal. But, yeah, having email that's encrypted at rest with privacy focus features and not having to use Gmail would be a benefit. Well, the initial setup was bad. The onboarding process, I had to explore with support. They seem to be in the middle of a transition from Superhuman Mail to the Superhuman Suite. So the pricing plans were confusing, they really need to clear that up on the website, and I needed to get a refund actually for my first month. But then when I went back to it and figured out the problems, their support was responsive. Once I got onboarded, once I got into the application itself, I was very happy. But, yeah, the onboarding was very clunky. Very badly thought through. Just presenting you two things on the screen saying log in with Google or log in with Microsoft. Is not what I expected. I expected it to show an inbox. Then be able to add my accounts, and I thought that was a major UX failing in the software. It took me longer than I thought and was clunky to get set up with Superhuman Mail. Review collected by and hosted on G2.com.

I like using Superhuman Mail for email management and intelligence, especially the 'ask AI' and 'write with AI' features. The keyboard-driven UX on desktop is a standout, making it easier to switch across email accounts and manage them efficiently. I love the custom labels and split inboxes, which make triaging emails straightforward. The ability to gain context quickly and find past interactions without needing to use the mouse or switch apps significantly boosts my speed and awareness when handling emails. The setup was always good, which was a plus. Review collected by and hosted on G2.com.

I really can't stand the fact that you can’t widen the viewing pane beyond a certain point. I also find it takes a lot of desktop resources and slows my machine a lot. I wish I could poll all accounts at once because sometimes I have context in other mail accounts that are in Superhuman Mail but siloed. Also wish I could triage via voice when driving and on the go. It would be nice to have an assistant/orchestrator; the AI lane is that in some ways, but it’s not a great multitasker. My team doesn’t like Superhuman Mail. Review collected by and hosted on G2.com.

I love that you get the receipts for if the other person opened the email and when they opened it, the option to send when they are most likely to open it. I also love the *very* built-in AI for writing emails - no switching tabs, copy-pasting, or screenshotting, and it does a great job. I love the scheduling functionalities. The filtering is amazing- as a founder I could not survive my inbox without it. I love how it is set up and it is so easy to get things out of sight once done with them, with the check mark button on the right.

Support has always been great to me.

ROI feels worth it to me.

Google calendar / zoom integrations work well for me.

Overall performance definitely supports my performance as a founder. Review collected by and hosted on G2.com.

That for emails to large numbers of people you don't get info on when they opened it / if they opened it. Also the phone app is less useful to me- a lot of what I love about it lives in keyboard commands which are much harder to get to on phone.

There is something slightly finnicky about the zoom integration to me, but that might be the unique intricacies of my own set up causing the limitations. Review collected by and hosted on G2.com.

The keyboard-first navigation saves an incredible amount of time and mental load. It doesn't seem like it would be a big deal at first, and it takes a brief period to become fluent in Superhuman use, but once you get fast, it's night and day in terms of ease of swiftly moving through outstanding emails. Review collected by and hosted on G2.com.

I don't consider it to have any significant downsides. Review collected by and hosted on G2.com.

I really appreciate how Superhuman Mail makes dealing with multiple emails and calendars much simpler by unifying them all into one type. The shortcut keys are a massive time-saver, allowing me to quickly switch between different emails, which is really efficient. I love that it puts the calendars together seamlessly. I think the platform is just really quick and easy to use, without the overwhelming branding from Gmail or Microsoft. The clear interface lets me focus just on the emails, and using the shortcut keys helps me achieve a zero inbox efficiently. The initial setup was incredibly quick, taking only about two minutes, making it the easiest thing in the world. Review collected by and hosted on G2.com.

I think it would be great to have a shared inbox across all your emails. You can opt to put them all into one place. And also, like, an AI summary page where you can just default it so it goes here are your today's emails, and you can just respond to all your emails in one place. Rather than a classic inbox. Review collected by and hosted on G2.com.

I appreciate the fact that Superhuman Mail lets me sort my inbox really easily, helping me make quick decisions on what needs to go where in my email accounts, which reduces the load of decision-making for me. As a business owner who needs to make thousands of decisions daily, having some of those decisions either taken off my plate or made super easy is extremely valuable. Also, the ability to switch quickly from one email account to another with the click of a button is pretty magical. I find the visual clarity of using Superhuman Mail aligns well with my way of thinking. The initial setup was extremely easy, which I appreciated. Review collected by and hosted on G2.com.

On the desktop experience, I think switching from one email account to another should be simpler. Like clicking a button or the account icon as you do on iOS. And then, also, I think some of the shortcuts could be a little more intuitive. Review collected by and hosted on G2.com.

I use Superhuman Mail to manage my emails efficiently, especially when handling large volumes of correspondence quickly. I love the new feature that automatically drafts emails. I use it to switch between different email accounts and I'm starting to use it for calendaring. It's really a great tool. The initial setup was totally easy, a child could do it. Review collected by and hosted on G2.com.

All of the email is in a thread, and it's nearly impossible for me to figure out how to reply to a partiular thread from my mobile phone. Also very difficult not to reply to all from my iPhone when I just want to send to one person. Review collected by and hosted on G2.com.