Richard R.
RR
Richard R.
Partner
Small-Business (50 or fewer emp.)
"Time-Saving Email Management with Impressive AI Features"
5/5
What do you like best about Superhuman Mail?

I use Superhuman Mail for both work and personal email, and it saves me a ton of time. I love its time-saving features like hotkeys and the instant loading of messages. Navigating multiple inboxes is easy, and the automatic follow-up reminders are super helpful. The AI assistant is pretty handy, especially for finding information like a phone number buried in an email from years ago. The AI message tagging is nice because I can use real language to instruct the software how to tag messages, making it easier and more reliable than traditional rules. The easy unsubscribe feature is useful as it lets me hit a hotkey to instantly unsubscribe and archive or delete messages from the sender that I don't need anymore. Overall, everything generally works well, and I found the initial setup super easy since you just log into your Outlook or Gmail account. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

The mobile (Android) app needs some work. It routinely logs me out, which is annoying, and it lacks a lot of the features of the desktop version. It needs to keep me logged in, and it needs a 'skip' feature that lets you move to the next email without acting on the current one. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Richard 👋🏻

Thanks so much for sharing this feedback with us! I totally hear you on this. Being able to stay logged in consistently on Android and skip to the next email without acting on the current one would be really handy.

Fortunately, we're planning to build out this ability in the near future. If you’d like to be updated on when we release this, please shoot us a note to hello@superhuman.com so we can close the loop 💫

BC
Brad C.
Director of Engineering Services
Small-Business (50 or fewer emp.)
"Minimalist Yet Powerful—Superhuman Mail’s AI Makes Email Fast and Efficient"
5/5
What do you like best about Superhuman Mail?

Superhuman Mail sets a new minimalist standard for email clients. Even with its clean, simple UX, it still feels remarkably capable—genuinely powerful. I’ve used it on and off over the past few years, and when I signed up again recently, I noticed that new AI functionality had been added. That feature has already saved me a ton of time.

I’m one of those people who keeps important information in emails for years, and for the first time, Superhuman Mail’s AI tools let me quickly find and analyze that stored data. That alone makes the product worth using for me. On top of that, it also makes my day-to-day email processing much more efficient. Faster, more efficient email with a great UX—what more could a contemporary professional ask for? Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

There isn’t much to dislike about Superhuman Mail, but there is a bit of a learning curve. To get the most out of this product, it helps to take the time to learn the keyboard shortcuts and the workflows built into it, since they’re designed to make everything feel much more efficient. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Brad 👋🏻 thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thoughts on the learning curve to share with the team 📝

If there are other ways we can make Superhuman Mail even better for you, please let us know.

Michelle O.
MO
Michelle O.
CEO
Small-Business (50 or fewer emp.)
"Best Business Decision I have made"
5/5
What do you like best about Superhuman Mail?

I appreciate that Superhuman Mail helps me get through my email quickly. I like the reminders function so that I remember to get back to certain emails. I also like the AI function for search and writing emails, and I love the snippets. It saves me time. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

The drafts aren't great. I don't use them very often because I think they're often irrelevant, and it doesn't know what it's answering. Also, nobody else from my team wants to pay for it, and I'm not paying for my team to have it. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Michelle 👋🏻 thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thoughts to share with the team 📝

If there are other ways we can make Superhuman Mail even better for you, please let us know.

Shawn W.
SW
Shawn W.
Mid-Market (51-1000 emp.)
"Innovative Email Scheduler, Needs Mobile App Improvements"
5/5
What do you like best about Superhuman Mail?

I like the ability to have an email resent to me at a later date based on what I choose specifically. I can choose the date and the time, allowing the email to come back when I'm most likely able to respond or take action. This helps me manage my inbox efficiently by prioritizing and ensuring important emails come up when I'm ready to deal with them. The installation was pretty easy, and although there is a learning curve with the hot keys, the Superhuman team sends emails after signup to teach new hot keys on a every couple of days period making it easy to learn the new ones. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

The mobile app is not very good on my Android device. It's often restarts and the inbox is often not up to date when it does work. It's not very obvious that it is fetching information, and it's unclear when it'll be done updating the inbox so that I know my inbox is up to date with reality. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Shawn 👋🏻

Thanks so much for sharing this feedback with us! I totally hear you on this. Being able to have a more stable Android app experience with clearer inbox syncing and update indicators would be really handy.

Fortunately, we're planning to build out this ability in the near future. If you’d like to be updated on when we release this, please shoot us a note to hello@superhuman.com so we can close the loop 💫

Enrique A.
EA
Enrique A.
CEO & Co-founder
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Supercharged Email Management with Room for Improvement"
4.5/5
What do you like best about Superhuman Mail?

I love how clean and easy to use Superhuman Mail is, which lets me focus on emails. The shortcuts are amazing and preconfigured, making it very easy for me to go through my emails, archive, and snooze them. The setup was amazing, especially with the onboarding session that taught me some key features to make it work from the beginning. Plus, one of the features I find amazing is being able to decide which emails are shown on my phone versus my desktop, which is very cool. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

I think one of the things that I find more difficulties is when I wanna reply to a message using a app AI, and I'm on my phone. I don't find it so easy to manage. It's not cheap. It's like, 400 a year. So I ended up just using it myself. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Enrique 👋🏻 thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thoughts on Mobile and the pricing to share with the team 📝

If there are other ways we can make Superhuman Mail even better for you, please let us know.

Cameron B.
CB
Cameron B.
Director of Multimedia Production and Strategy
Mid-Market (51-1000 emp.)
"Email Management Perfected with Superhuman"
5/5
What do you like best about Superhuman Mail?

I really like how Superhuman Mail organizes my inbox, allowing me to use split inboxes for my team, VIPs, and specific communications. It helps me reach inbox zero and keeps my inbox clear, minimizing noise. The built-in features are great for triaging hundreds of emails quickly, resurfacing emails at specific times, and the AI built in helps me write emails instantly responding in my own voice. The setup was super easy with a great onboarding system, and I was able to learn all the valuable shortcuts quickly. Plus, Superhuman Mail is so reliable and does exactly what it promises, working consistently, which is very important to me. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

Not a thing. Love it. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

We're so glad that you're loving Superhuman Mail, Cameron! 💜

Kit C.
KC
Kit C.
Teaching Professor
Mid-Market (51-1000 emp.)
"Efficient Email Management with Integrated Calendar Functionality"
4/5
What do you like best about Superhuman Mail?

I really like the tools Superhuman Mail offers for managing my inbox, especially when using it as a to-do list. The ability to mark tasks as completed and move on is really powerful and helps in keeping things organized. I also find the integration with my calendar extremely useful. It shows my schedule while composing emails, which makes coordinating times very simple. It even auto-populates suggested times when scheduling, saving a lot of time compared to switching between different applications or browser tabs. The initial setup of Superhuman Mail was super easy, which I appreciated as it made getting started a breeze. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

I wish there was a more visible delete feature. It's something I had to dig to find, and there are some email messages that I have no need to keep around. They're just junk, and it was hard to find that. Also, I have two email addresses, a Gmail and an iCloud. I can't use Superhuman Mail for the iCloud address, so I've got two email clients running at the same time, which is kind of frustrating. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Kit 👋🏻

Thanks so much for sharing this feedback with us! I totally hear you on this. Being able to more easily find and use the delete feature, especially for clearing out junk emails would be really handy.

I also understand how frustrating it can be having to manage two separate email clients because iCloud isn’t currently supported alongside your Gmail account.

Fortunately, we're planning to build out this ability in the near future. If you’d like to be updated on when we release this, please shoot us a note to hello@superhuman.com so we can close the loop 💫

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Supercharges Inbox Management with User-Friendly Efficiency"
5/5
What do you like best about Superhuman Mail?

I like how easy Superhuman Mail is to use. I love the shortcuts, and once they are ingrained, they become second nature. It saves me a lot of time because I'm able to jump between emails, respond, and save them for later with ease. The split inbox feature helps me sort what I need to review now versus later. The AI functionality is amazing because it helps me respond quickly with drafts in my own voice. I also appreciate how quickly and efficiently I can manage follow-ups compared to other inbox providers. The initial setup was very easy with an onboarding call where the team walked me through the shortcuts in a hands-on and helpful manner. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

n/a Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

We're so glad that you're loving Superhuman Mail! 💜

Verified User in Online Media
GO
Verified User in Online Media
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"Hotkeys + Inbox Zero Make Superhuman a Productivity Powerhouse"
5/5
What do you like best about Superhuman Mail?

The hotkeys functionality and the “inbox to zero” workflow are what I value most. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

I think the search function could use a bit of refinement. Sometimes it’s hard to find a specific email within a conversation. I’ve also noticed that when you have really long email chains with lots of attachments, Superhuman can be quite slow to load the conversation. Then, if you need to search for something within that thread, it can end up being pretty time-consuming. Review collected by and hosted on G2.com.

Katharine L.
KL
Katharine L.
Small-Business (50 or fewer emp.)
"Efficient Email Management with Some UI Improvements Needed"
4.5/5
What do you like best about Superhuman Mail?

I like the organized UI of Superhuman Mail as it helps me know what's important and quickly moves junk out of sight. I can efficiently file and sort things in an organized way. The reminders are extremely helpful for following up with people within a desired timeline, ensuring I never drop the ball, even if others might. The shortcuts make it super easy to file things away and keep everything organized into folders. The walkthrough of all the shortcuts during the initial setup was very helpful, and having the shortcuts stay visible in the UI is great as it helps you remember them over time. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

I don't love the filing UI. Like, it's just not the colors could be more differentiated. They kind of all meld together right now. Like, I feel like the colors for filing away in Gmail are stronger. So you could do more with colors to, like, organize the inbox, I think. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Katharine 👋🏻 thanks for sharing this feedback with us!

Superhuman Mail doesn’t currently offer more differentiated filing colors or advanced inbox color organization for now, but building a feature for that is definitely on our roadmap. It's helpful to know you'd like to see this!

I made a note of your interest in this feature, and you can shoot us a note to hello@superhuman.com to stay updated on the release! ✨