As a chartered accountant running a busy practice, Superhuman has genuinely changed how I manage my inbox day-to-day. The AI assistant is the standout feature - I use it constantly to draft client emails in my own tone, chase overdue information politely, and even help with tax planning queries on the fly. It remembers my preferences, my clients, and my writing style, which saves a huge amount of time.

What really sets it apart is that the AI actually understands context. It can search my email history, cross-reference my calendar, and help me draft responses that are genuinely useful - not generic. For anyone running a professional services firm, it's a real productivity upgrade. Review collected by and hosted on G2.com.

Learning all the shortcuts will take some time. Review collected by and hosted on G2.com.

The visual clarity was the first thing that drew me in, and it fits my logical workflow perfectly. I really like how easy it is to sort through a massive inbox and make rapid decisions about where each message should go. When I’m managing a high-stakes workload, anything that reduces that mental “decision fatigue” is incredibly valuable. On top of that, switching between different accounts with a single click genuinely feels like magic. Review collected by and hosted on G2.com.

On the desktop version, I find switching between accounts a bit more cumbersome than on the mobile app; it would be great to have a simple one-click icon, like on iOS. Also, while most keyboard shortcuts are helpful, a few don’t feel entirely intuitive and took me some time to commit to muscle memory. Review collected by and hosted on G2.com.

I love using Superhuman Mail because it helps me get through my inbox faster by highlighting the emails that really matter, and allowing me to quickly find emails later. The speed is a huge factor, since I receive a ton of email, and the native Mac client just can't keep up with searching a large volume of email the way Superhuman can. I can get through my inbox in probably a quarter of the time. The AI search feature is excellent, and the keyboard shortcuts are also a big help. I'm just getting started with the Claude integration, but it's very promising and I think with some tweaking, I can have a fantastic workflow that integrates my email more directly into my other activities. While Superhuman has some great built-in AI, connecting Claude enables me to do things like respond to emails with context-based answers and create tasks in Omnitask from an email. I've used several other email clients, and they're all basically the same – inbox, folders, drag and drop. Superhuman is very innovative, and once I got the hang of the product, I never looked back! Setup was trivially easy, though the UI was very different from typical email programs, so there was a bit of a learning curve. Review collected by and hosted on G2.com.

I had previously sent a feature request for Asana integration because I think it would help a lot of people by allowing tasks to be created directly from email. Although I've found a workaround via Claude, having this feature would be convenient. Also, while the setup was trivially easy, the UI was different enough from typical email programs that there was a bit of a learning curve to get up to speed. Review collected by and hosted on G2.com.

The ability to snooze or hide emails until they’re actually relevant is a standout feature for me. It creates a hyper-focused environment that helps me avoid inbox fatigue and stay on top of what matters. I also find the hotkeys essential for quick sorting, and using the AI to auto-draft replies saves me several minutes every morning. Review collected by and hosted on G2.com.

I’d love to see more native integrations with tools like ChatGPT or NotebookLM to better support my research workflow. The calendar integration could also be more robust. In particular, I miss being able to color-code different types of time blocks and invites, which often ends up forcing me to jump back into Google Calendar. Review collected by and hosted on G2.com.

The interface is incredibly sleek and uncluttered, and that makes a huge difference in my day-to-day focus. I’m especially a fan of the split-panel composer, since it stays the same size as the preview window, which makes it feel very fluid to review and write at the same time. Review collected by and hosted on G2.com.

I’d really love to see a native, built-in task tracker, or at least a deeper integration with one. The reminder system is great for follow-ups, but having a dedicated space to create and manage real task lists within the same interface would keep everything in one place and save me from having to jump back and forth between this and other project management tools. Review collected by and hosted on G2.com.

The speed of this platform is a real game-changer. The “Command + J” shortcut is the standout feature for me—it lets me turn rough thoughts into my own authentic voice while also formatting everything nicely. It also does a great job of preserving the context from my previous conversations, so I don’t have to waste time relying on external AI tools or constantly copy-pasting. Review collected by and hosted on G2.com.

The interface can be a bit tricky to navigate at times. When I’m scanning a long list, it’s not always easy to visually distinguish between different threads, and searching for specific past messages can feel a little clunky. On top of that, memorizing the large library of keyboard shortcuts takes a significant amount of time and effort. Review collected by and hosted on G2.com.

My favorite thing is definitely not having email anxiety anymore. I just know a few focused minutes GO FAR with Superhuman. 1. Easy to review and reply 2. Super easy to find old email and conversations 3. Organized and intuitive I really like Superhuman Mail because it organizes email in an easy way to see it. The interface is really good and the majority of the labels it does automatically are very helpful. It screens emails really fast and flags things that I miss, making my life better in general. I also appreciate having consistency in reviewing emails and finding the important ones. The integration with my calendar is practical too; it pops up on the right bar menu, providing visibility of my schedule without switching tabs, making it easy to suggest meeting times and schedule them there. The initial setup is extremely easy and very seamless, it kind of does itself! Review collected by and hosted on G2.com.

The first time I used Superhuman Mail, I neglected the training and couldn't use the platform to its full extent. My fault not theirs, but it's the only thing negative I can think of. Review collected by and hosted on G2.com.

Speed is the biggest highlight for me. Everything loads instantly, and the interface is exceptionally clean, which makes the whole experience feel less like a chore and more like a smooth, productive flow. The layout feels thoughtfully designed, helping me express my thoughts clearly without the usual visual distractions getting in the way. Review collected by and hosted on G2.com.

I’d really like to see a unified inbox feature. Right now, having to switch between different accounts—even with shortcuts—still feels like something that could be streamlined further. A single, consolidated view of all incoming messages would make my daily triage faster and smoother, especially since I’m managing multiple streams at once. Review collected by and hosted on G2.com.

The minimalist UI and the keyboard shortcuts are fantastic for staying focused. I really like being able to consolidate all my different inboxes into a single view, then switch between them instantly without bouncing between tabs. The built-in messaging for internal team chats right within email threads is also a major productivity boost. Review collected by and hosted on G2.com.

The standard search can be a bit hit-or-miss unless I have the exact sender or date. It tends to pull in a lot of noise from the archives, which makes it harder to narrow things down. Most of the time I end up switching to the AI search feature to find what I actually need with the right context, and that works much better. Review collected by and hosted on G2.com.

The focused workflow is excellent. The single-pane, “stream of consciousness” layout makes it much easier to process emails one at a time, and I feel noticeably more productive because of it. The keyboard shortcuts are also incredibly well designed, letting me archive messages or start composing instantly. On top of that, the AI agent is surprisingly accurate at mimicking my personal communication style. Review collected by and hosted on G2.com.

There’s a small bug where the AI calendar panel doesn’t clear after I save an event, and it can sometimes lead to duplicate meetings. I also wish I could upload external files to give the AI more context when it’s drafting specialized emails, since right now it seems to rely only on my history and calendar. Review collected by and hosted on G2.com.