Its easy to use, saves me time, makes me remember to follow up with people, and makes email less overwhelming Review collected by and hosted on G2.com.

nothing... only thing that would make it better is if it were free! lol Review collected by and hosted on G2.com.

It’s brilliant for categorising emails and highlighting the important ones. It saves a lot of time and clears out inbox traffic with the click of a button, while also letting me set reminders so an email reappears exactly when I want them to. Review collected by and hosted on G2.com.

It can be tricky to navigate long emails where there has been significant conversations however the search function helps Review collected by and hosted on G2.com.

I like how fast and easy to use Superhuman Mail is. The AI integration is awesome for helping me write emails. It's also great that I use it with the Grammarly integration. The setup was pretty easy, and even when I had one issue, the support solved it right away. Overall, Superhuman Mail makes it really easy for me to get through my email inbox quickly. Review collected by and hosted on G2.com.

I would like a combined calendar view so I can see all of my calendars from all my accounts in one view. Review collected by and hosted on G2.com.

I use Superhuman Mail pretty much every single day, hundreds of times. It gets me through my inbox incredibly fast. The shortcuts and snippets are incredible. The AI has improved by leaps and bounds over the last year. Hats off to Raul and Gaurav, the team there—they've been amazing. Superhuman Mail is one of the best apps there is, and it's critical to my workflow. The onboarding service, when I first started, was amazing, though I don't believe they have it as high-touch anymore. Regardless, I've learned all the hot keys now. The initial setup was incredibly easy. I'm looking forward to trying out the Gamma integration too. Review collected by and hosted on G2.com.

I think just in continuous improvements to AI, I think that's the future. And, making it more voice, using, maybe to write my emails in voice. I use the command key and in Apple, I don't use my keyboard anymore. So any improvements to voice would be great. Review collected by and hosted on G2.com.

I like the paradigm that Superhuman Mail has developed. At first, it was a bit uncomfortable because I'm not used to working with email in this way, where it's basically one stream of consciousness in one pane where all your important emails flow into, and you handle them one at a time. But after a few days, it became super intuitive and I became super productive, especially using the keystrokes that Superhuman Mail has. It makes doing operations super fast. It's been extremely positive, and I just find it extremely well designed and easy to use. I'm very impressed by the intelligence Superhuman has when it comes to separating important emails from the not-so-important ones. The keystrokes make it very easy for me to compose an email, move an email to archive, and use the AI agent inside the editor or in the side panel. The interface, combined with the keystrokes, makes it super fast to go through my email every day. I think the AI that Superhuman uses has been trained very well. It's extremely efficient and accurate. Plus, it was extremely easy to set up and very easy to use. Once it was set up, Superhuman imported all of my email history, understood my tone, and how I communicate, which is really nice. Review collected by and hosted on G2.com.

I submitted a few bug reports. For example, when I'm using the AI assistant in the side panel to create a calendar event, the event gets saved on my calendar, but the panel still shows the email with options to cancel or save it, leading to confusion. I often end up with duplicate meetings scheduled at the same time. This is something in the user interface, user experience that needs to be corrected. Also, with the AI assistant, it would be nice to be able to add external context. Even though Superhuman uses my email history and calendar, it sometimes doesn't have full context. Adding a file upload feature for extra context when drafting emails would be helpful. Review collected by and hosted on G2.com.

I really like the minimal UI and keyboard shortcuts. These keep the email experience focused and efficient. I also really enjoy seeing the daily picture when I get to zero inbox. Consolidating all my inboxes in one place is such a nice experience. The minimal UI keeps me from getting distracted and puts important information up front. The keyboard shortcuts save me tons of time by keeping my hands on the keyboard so I can wiz through several actions quickly. The inbox consolidation allows me to quickly swap between inboxes with a keyboard shortcut so I don't have to switch browser tabs or tools. The messaging feature allows teammates to have conversations inline with the email thread without leaving the tool. The initial setup of Superhuman Mail was very easy. Review collected by and hosted on G2.com.

I often cannot find what I am looking for when I use the search feature. If I'm looking for an email but don't know who sent it or when, even though I remember keywords, I rarely find it that way. There's a lot of noise from other emails that have been archived. I typically use the AI feature in search, which works better. It would be helpful to guide users to this AI search feature rather than the regular search bar to find what they are looking for quickly and with context. Review collected by and hosted on G2.com.

I love how Superhuman Mail is a rock star at speeding through emails. The command j shortcut is amazing because it lets me rephrase what I want to say in my own voice, and it quickly reformats it beautifully. The slew of shortcuts available makes it easy to send off emails, mark them done, or very easily set reminders for next week, this week, tomorrow, or in two hours. This really makes life so much easier. I also appreciate that it preserves my voice and knows how I usually write to a specific person, maintaining the context of previous emails. It speeds things up and eliminates the need to use an external language learning model (LLM) and copy-paste back into the email. Review collected by and hosted on G2.com.

The interface is a little hard to navigate. I can't read between the different emails, like, identify which are the other emails and searching for emails is a little hard. It's also hard to remember the shortcuts. Review collected by and hosted on G2.com.

I really like the AI search function in Superhuman Mail, as it helps in triaging, searching, cross-referencing, and creating comprehensive responses. Additionally, I enjoy the AI-drafted emails feature. The initial setup was pretty straightforward, making it easy to get started. Review collected by and hosted on G2.com.

I have issues with the search functionality, especially when it comes to older emails. My inbox goes back at least ten years, and accessing the archive in Office365 would be a helpful improvement. Review collected by and hosted on G2.com.

I especially love the organization tools, embedded AI that actually helps with drafting and summarizing, smart automations that reduce repetitive work, and the seamless calendar sync features — particularly how easy it is to find time across multiple calendars and send booking links. Review collected by and hosted on G2.com.

Using Outlook for years, there is an adjustment to not having folders and some of the function differences. Just a learning curve. Review collected by and hosted on G2.com.

The Inbox Zero workflow is highly effective—they've successfully turned email management into a more engaging experience. With three main options, you can either act on an email right away, snooze it for later by pressing 'H', or mark it as done and archive it with 'E'. This approach has noticeably sped up how quickly I can get through my inbox. On top of that, the AI reply feature allows me to draft responses in my own voice, and it does this with impressive efficiency. Review collected by and hosted on G2.com.

I don't see any downsides. However, I would appreciate it if they could add more features, such as an integrated CRM or SRM, task management, and the ability to add notes to contacts. Aside from that, I find it to be a fantastic app. Review collected by and hosted on G2.com.