--- title: Superfone Reviews meta_title: 'Superfone Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Superfone works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 5 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Superfone Reviews **Vendor:** Superfone **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.5/5.0 **Total Reviews:** 5 ## About Superfone Superfone provides India's 1st VOIP business phone + integrated CRM and Whatsapp API platform for growing businesses. 10,000+ companies trust Superfone for their business communications! We're 50% cheaper than expensive enterprise grade tools that are too bloated for your needs & complex for your staff to use. Say goodbye to managing multiple SIM cards with our shared multi-number management capabilities! We help sales, operations and support teams talk to customers promptly and efficiently to deliver a superior customer experience. ## Superfone Pros & Cons **What users like:** - Users value the **call recording feature** of Superfone for effective quality assurance and team management. (2 reviews) - Users appreciate the **cost efficiency** of Superfone, finding it ideal for small teams and basic needs. (2 reviews) - Users love the **exciting and useful features** of Superfone, enhancing productivity for small teams and their needs. (2 reviews) - Users appreciate the **robust business tools** of Superfone, enhancing sales tracking and team productivity effectively. (1 reviews) - Users find Superfone's features **easy to use** , enhancing productivity with convenient report tracking and WhatsApp marketing. (1 reviews) - Meeting Management (1 reviews) - Reliability (1 reviews) - User-Friendly (1 reviews) - VoIP Services (1 reviews) **What users dislike:** - Users find Superfone's **limited features** restrict its effectiveness, particularly with CRM integration and call analytics. (3 reviews) - Users find the **high cost** of Superfone burdensome, especially lacking essential features in the free trial. (1 reviews) - Users feel the **high pricing** of Superfone limits access, especially with lagging performance in paid plans. (1 reviews) - Users experience **performance issues** with Superfone, citing slow IVR and high costs limiting the free trial functionality. (1 reviews) - Users are frustrated with **subscription issues** , as Superfone lacks monthly plans and is only available on Android. (1 reviews) ## Superfone Reviews ### 1. Is Superfone the All-in-One CRM and Communication Tool SMBs Need? **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Superfone?** All-in-One Functionality. Superfone combines business phone services, CRM, and marketing tools in one app, reducing the need for separate platforms and improving efficiency for small businesses **What do you dislike about Superfone?** Limited Global Reach: Superfone is designed for the Indian market, so some features, like integrations with local ad networks or services, may not be as applicable outside this region **What problems is Superfone solving and how is that benefiting you?** Its shared business phone number and permissions for team members enable smoother internal collaboration, with options like call recording, tracking, and transfer​ - [View Superfone pricing details and edition comparison](https://www.g2.com/products/superfone/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+01%3A40%3A19+-0500&secure%5Bsession_id%5D=b74b1cc6-8b2e-4698-a70a-7c4961ec705e&secure%5Btoken%5D=eee163d2ee9e33cf32b1e45c64393d0465a9a41aaf950694f5cdfa8bc9bd9608&format=llm_user) ## Superfone Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Basic Communication** - Phone Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Access** - Software Pairing **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top Superfone Alternatives - [Podium](https://www.g2.com/products/podium/reviews) - 4.5/5.0 (2,026 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,037 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,666 reviews)