Supered is solving a complex problem - it has a lot of functionality that allows me to get specific and granular, which is important because detail MATTERS! It uses awesome filters of data from HubSpot to enable it to do complex stuff that overlays HubSpot, offering valuable context to help me and my team. It helps me to get a handle on the adoption problem - where people just don't buy into standard training but want to be shown HOW to do something inside Supered. We run our projects through Supered as it provides a client facing Action Plan, and it solves internally by prompting users and managers when something is off beam in the account with Deals or customers or prospect. The Supered team are ready listeners and fast actors, who address problems and implement features quickly. Review collected by and hosted on G2.com.

The initial setup of Supered was quite complex, which required training to understand. Even though it was easy to learn after that, getting started took a bit of effort due to the complexity of the solution. Review collected by and hosted on G2.com.

I use Supered to ensure 100% compliance adoption across all our reps, and it has drastically improved our visibility and process clarity. What used to be a frustrating task of checking if reps were following the motion is now easily visible, boosting compliance from roughly 55% to over 90% in 3 months. The ability to change something in a rule and have it update the entire motion is a huge time saver, cutting down training and reminder hours from over 10 hours to just seconds. Supered's streaks are a favorite feature, turning the necessary process follow-ups into a competitive and self-motivated task for reps. It's also been great for new hires, reducing the ramp-up time from about 90 days to 45 days and improving our win rates as a team from 21% to 24%. I love that Supered is easy to maintain and has provided a clear path for my reps to follow. It integrates with Salesforce and HubSpot, and the initial setup was incredibly fast, thanks to their AI assistant, which took only two weeks. After trying other tools like Spekit, Supered's ability to track rep behaviors made a significant difference. Review collected by and hosted on G2.com.

Honestly - not much. The only real 'issue' is that we keep finding new things we want to build on it. I wish there was a bit more 1 to 1 for streaks (but I believe they are working on that now) that I could use for 1:1 coaching. Review collected by and hosted on G2.com.

I like that I can customize a lot with Supered as we grow our business and expand our team. It allows us to manage multiple teams efficiently. We started with sales and got a process board up and running in a day with the pre-packaged rules that Supered provided. We've also discovered ways to improve client delivery to make it more seamless and provide our new team members the ability to catch up quickly. We are excited to see how Supered frees up time for our team by reducing the need for repetitive training sessions and keeping clients updated without constant meetings. Review collected by and hosted on G2.com.

Process rules problem solving can be difficult at first when they don't fire correctly within our CRM. There is a learning curve when it comes to process rules but it also shows where there might be issues on our CRM's side. Review collected by and hosted on G2.com.

I like Supered for its ease of use and the ability to transform businesses quickly by unlocking data. The process rules it brings into data processes are perfect for driving the GTM engine. It's super easy and intuitive, making it ready to go straight out of the box. Once the content is updated, it goes live quickly. I appreciate how it allows reps to see instantly what they need to do next, helping them complete their processes efficiently. Review collected by and hosted on G2.com.

It could be more improved in terms of its ease of use on different search engines. At the moment, it's stuck on Chrome and needs to be used across other providers. Review collected by and hosted on G2.com.

Supered acts like a virtual highlighter in HubSpot by surfacing records that need action and guiding my team on exactly what to do next. If you can use logic and filters in HubSpot, you can set up highly effective Supered rules with zero learning curve. These rules show on individual records in HubSpot to reinforce what should already be happening, visualizing your processes for your users. This is much more effective than using dashboards and reports, or tasks that quickly get buried in the volume of the activity tab. Setup was straightforward once I committed to making the time, and this small investment was well worth it. Matt and his team helped me focus on the highest-impact use cases rather than trying to do everything at once, which sped up the initial deployment. Review collected by and hosted on G2.com.

Individual filter settings are not saved on the front end from session to session, which can be a little frustrating for users. When a user first opens their Supered Sidekick panel in HubSpot and goes to the Process tab, they need to apply filters each time, whereas most users would like them to be saved until they choose to change them. It's a small friction point in an otherwise valuable and user-friendly application. Review collected by and hosted on G2.com.

I use Supered to drive adoption and behavior change inside HubSpot, and it effectively solves the gap between designing a great system and people actually using it properly. Supered allows me to provide continuous enablement by embedding guidance, prompts, and reinforcing and measuring process adherence in real time, exactly where the work happens. This ensures that the revenue systems I design don't just exist in theory but are actually followed and adopted. I really like how the Supered team genuinely understands partner needs and listens carefully, deeply understanding the ecosystem. Installing Supered is really easy, just a few clicks to get started. Plus, the Supered Slack channel is indispensable for me. Supered makes everything seamless, and I give it a 10+ when recommending it to others. Review collected by and hosted on G2.com.

More of a feature request - I would love an AI tool inside Supered to prompt card, guide, rule creation, etc. and an Advanced skills/refresher course because I can't keep up with all the updates! Review collected by and hosted on G2.com.

I really like Supered for its process boards. They help us build processes and enforce team behaviors, ensuring that people don't forget to do certain activities in our CRM. For our sales team, it makes sure we're contacting leads every couple of days to prevent them from going cold. It also helps ensure data is updated properly, maintaining good data hygiene. For the account management team, it ensures thorough onboarding, helping us complete our discovery docs correctly. I appreciate being able to see everything the team is doing from a birds-eye view. Supered has helped us scale our team by building and storing training action plans and packages internally, including quizzes inside of action plans. Externally, clients love that it embeds into HubSpot, offering pop-outs, a knowledge base, guides, and process enforcement. The process boards are a game-changing addition, allowing us to track client activities effectively. The team is wonderful to collaborate with, providing valuable advice on growing our HubSpot partnership and really caring about our success. Overall, I'm a HUGE Fan. Review collected by and hosted on G2.com.

Adding a new client account isn't a huge deal, but it involves a couple of steps that can be a hurdle to train new hires on. It's a bit hard for new team members to understand how to set up a client account for the first time, it just takes a few repetitions to get right between connecting the accounts, adding users, then adding the right initial packages. Some of that can actually be improved by us building it into an action plan in Supered so it's not a huge deal, it's just the only hurdle we run into when teaching new team members. Once they get it and understand how the tool works, it gets easier. It is a very unique tool in a unique division of software and enablement so like anything new, there will be an adoption timeline. Review collected by and hosted on G2.com.

I really like that Supered creates a single repository of reference material for team members, internal and external, directly within the applications they're working in. It's incredibly intuitive and feels like having a technical expert at your fingertips. I also appreciate the all-star team at Supered that's willing to partner with us and make sure we succeed with their platform. Working with Caleb, Matt, and the rest of the team has been absolutely fantastic. The tools that guide process enforcement are particularly helpful, and I find the feature that provides screen captures in the client's instance very valuable as it shows real-world examples of how to use the platforms Supered guides us to. Review collected by and hosted on G2.com.

Like any new software, there's a learning curve. And although we use Supered to help us with this, there are still nuances to our industry that are challenging. I think with any software roll out there challenges with initial adoption, and we face some of those with folding this in with all of our clients. The team at Supered has been helpful in helping us address those. It's intuitive if you have a technical background and it's a nuanced software that you still have to invest time in learning. I still don't feel like we have this 100% customized. Review collected by and hosted on G2.com.

I love how extensible Supered is, allowing me to solve a lot of different use cases with a single platform. I can roll it out across multiple clients, which is incredibly helpful. The ability to be really granular and put data in the right place at the right time is a standout feature for me. It's really helpful in delivering services within the HubSpot ecosystem and allows me to create bespoke documentation for clients across different verticals and industries, tailoring their experience no matter where they are or what they do. Review collected by and hosted on G2.com.

I think the user experience for the partner side could be a little more straightforward. But, once you get the hang of it, the learning curve is ultimately not that steep. Review collected by and hosted on G2.com.

I love how easy it is to educate, communicate, and validate training and company documentation that lives in the app. It keeps everything in one place and makes learning with the user easier than ever. Adoption has never been stronger when it comes to implementing process change! Review collected by and hosted on G2.com.

I think that there are so many innovations happening so quickly it is hard to keep up with all of the awesome power within the platform. Review collected by and hosted on G2.com.