SuperCRM 360 is a cloud-based customer relationship management (CRM) software solution that helps small and medium-sized businesses, startups, and founders manage leads, track sales pipelines, automate workflows, and maintain client relationships from a single platform.
The platform is designed for teams that need centralized visibility into their sales process without requiring dedicated IT resources or lengthy onboarding. SuperCRM 360 serves users across industries including real estate, SaaS, marketing agencies, and professional services, with use cases spanning lead management, deal tracking, client communication, and sales reporting.
Core features of SuperCRM 360 include:
1. Lead & Contact Management: Capture, organize, and segment contacts with full activity history, notes, and deal associations stored in a unified client hub
2. Visual Sales Pipeline: Track deals across customizable pipeline stages with drag-and-drop deal management and real-time status updates
3. Workflow Automation: Automate follow-up tasks, notifications, and repetitive sales actions based on triggers and conditions set by the user
4. Omnichannel Inbox: Consolidate client communication from email (Gmail, Outlook), WhatsApp, and calls into a single conversation view
5. Reports & Dashboards: Monitor pipeline health, team activity, and revenue forecasts through configurable real-time analytics dashboards
SuperCRM 360 supports team collaboration through shared task management, activity logging, and role-based access. Users can import contacts via CSV or migrate data from other CRM platforms. The software integrates with third-party tools including Gmail, Outlook, WhatsApp, Slack, and Zapier, with additional connections available through API access on higher-tier plans.
The platform is available in three pricing tiers: a free forever Starter plan, a Growth plan at ₹999/month, and an Enterprise plan at ₹2,999/month. All paid plans include priority support, with Enterprise users receiving a dedicated account manager. SuperCRM 360 is accessible via web browser and is hosted on a cloud infrastructure with SSL encryption and daily data backups.
