SuperAnnotate Reviews & Product Details

We are a data labeling workforce provider and have a team of 100+ annotators across projects. We started working on SuperAnnotate about a year ago, and since then have been increasing the number of projects we do on the platform, due to its ease of use, reliability, and rich feature set and capabilities.

However, to us, the most useful is the workforce and management functionalities Superannotate puts at our fingertips. We can manage multiple projects, with different teams at the same time with ease.

Superannotate offers an Explore Page, which allows you to easily query a sub-set of your data in any way imaginable, significantly reducing rework efforts, and making spot checks and changes due to updated instructions a breeze.

They also offer an analytics feature, that allows us to measure performance on both a per annotator and per class level, which further aids in our workforce management-related needs.

Finally, the adoption of the Superannotate platform within my team has been relatively seamless. From Annotators and QCers to Project Managers, the intuitive feature set of the platform makes onboarding new team members a breeze. And in-case of any problems, we can contact the SuperAnnotate team, who are quick to help us find a solution or provide an alternative method to solve our problems! Review collected by and hosted on G2.com.

While our overall experience with Superannotate has been very positive, we have had some issues with custom workflows that the team implemented for specific projects on their platform. However, this is understandable, and the team was quick to resolve any issues.

For certain custom workflows, we noticed that the analytics tool was misreporting the time taken for annotation. We notified the SuperAnnotate team, and they helped resolve the issue quickly. Review collected by and hosted on G2.com.

SuperAnnotate offers well-structured documentation, making it easy to navigate and utilize the platform effectively. It's particularly suitable for larger-scale projects where annotation is a key task, thanks to its robust tools and features that streamline the process. Review collected by and hosted on G2.com.

For very small-scale pilot experiments, SuperAnnotate may sometimes feel less suitable, since it takes some time to set it up. Review collected by and hosted on G2.com.

I am a physician-scientist and my research applies computer vision techniques to biomedical imaging projects. The SuperAnnotate platform solves a common problem that computer vision researchers encounter, which is the rapid curation of expert annotations. Given the limited training data in medical imaging datasets, I often start with image segmentation based on expert annotations. Previously, I cobbled together several different tools for annotation, quality control, and neural network training but it was cumbersome to switch between different software and intermediate annotation masks. My favorite aspect of SuperAnnotate is the integrated, streamlined workflow AI-augmented annotation, quality control, and neural network training. Note: I have left a review on TrustPilot with similar content, although the wording has been changed to avoid self-plagiarism.

Updated review 2024-02-16:

I'm still using SuperAnnotate and it has been crucial to make progress on several projects. They have continued to innovate developing new annotation features such as MagicSelect and Magic polygon. The shortcuts for annotating images are intuitive and speed up my workflow. Their annotation teams have been timely and efficient, following detailed instructions. I have been very happy with their services. Review collected by and hosted on G2.com.

My initial concern was that I could not upload annotation masks that were generated manually or on other platforms. However, the team rapidly introduced a feature to upload annotation masks for use in the platform, which meant I could leverage existing annotations from previous projects. The team is responsive to feedback and I am very pleased with my experience.

Updated review 2024-02-16:

The team has been responsive to feedback with continuous development and integration of new features. Uploading pre-annotations has been easy using their SDK. I don't have no dislikes or concerns. Review collected by and hosted on G2.com.

While their work quality stays superior as agreed upon by many others in the industry, the best traits are customer support and communication. Anytime I had a question, they were ready to answer and if SuperAnnotate needed information, the questions were clear and to the point. Even the personnel changes are carried out seamlessly and after a complete KT. Review collected by and hosted on G2.com.

In any project, UI can never be at its best and there will always be room for improvement. Even in this case, finding results based on a specific condition is still code-based. That's one thing I found where it could use some improvement. Review collected by and hosted on G2.com.

I been using SuperAnnotate for around 6 months now for image annotation and I really like it. The platform is very easy and intuitive to use. The user interface is friendly and everything is easy to find.

The SuperAnnotate customer support is exceptional with a very quick response time. Any questions and suggestions were addressed promptly.

Overall, SuperAnnotate offers an outstanding platform and great support. Highly recommended! Review collected by and hosted on G2.com.

I didn't come across anything I disliked. Review collected by and hosted on G2.com.

SuperAnnotate has a very user-friendly interface and a comprehensive project management logic. It was easy for us to integrate our team into their workflows. The support team has always been responsive to our questions or whenever we needed any kind of guidance. Review collected by and hosted on G2.com.

We've used it for a couple of different projects (image, text and documents), and so far I didn't notice any areas for improvement. Review collected by and hosted on G2.com.

It's very easy to understand and use. Their response is quick, efficient, and effective Review collected by and hosted on G2.com.

Nothing so far, all is working as expected. Review collected by and hosted on G2.com.

The platform allows users to organize datasets, assign tasks to team members, track progress, and monitor annotation quality effortlessly. The ability to create custom workflows and automation rules further enhances productivity, enabling teams to efficiently handle large-scale annotation projects. Review collected by and hosted on G2.com.

The platform can provide more filter options for manager accounts and additional functions for annotators to fix unintentionally sent tasks. Review collected by and hosted on G2.com.

SuperAnnotate was extremely easy to use and has a lot of utilities to decrease the time annotating.

They make it easy to roll back or change mistakes you make while annotating.

Though I did not need much support, their customer service was super friendly and always responded quickly.

They also had exporting options that perfectly suited my needs i.e. in COCO Format. Review collected by and hosted on G2.com.

The only issue I had was the accuracy of the auto-segmentation at times, but this was likely due to the low resolution of the images I was annotating. Review collected by and hosted on G2.com.

SuperAnnotate GUI and SDK have been very useful for speeding up semantic segmentation workflows. Review collected by and hosted on G2.com.

I have not managed to test the built-in nerual network feature. Review collected by and hosted on G2.com.