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G2 recognized SuperAnnotate
SuperAnnotate

By SuperAnnotate

4.9 out of 5 stars
3 star
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2 star
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1 star
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SuperAnnotate Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find SuperAnnotate's ease of use and intuitive interface enhances their annotation experience significantly. (45 mentions)
Users love the efficient annotation process with SuperAnnotate, appreciating its user-friendly interface and quick turnaround. (27 mentions)
Users praise the responsive customer support of SuperAnnotate, quickly resolving queries and enhancing the overall experience. (21 mentions)
Users praise the intuitive user interface of SuperAnnotate, highlighting its ease of use and efficient task management. (19 mentions)
Users value the high quality annotations produced quickly by annotators, enhancing overall project efficiency and collaboration. (17 mentions)
Users experience limited customization options in SuperAnnotate, hindering their ability to tailor the platform to their needs. (6 mentions)
Users face annotation issues due to limited admin functionality and outdated documentation, complicating their workflow. (5 mentions)
Users face a lack of resources, like automotive tools and segmentations, hindering their efficiency in data annotation. (5 mentions)
Users find the difficult learning curve challenging, especially for advanced features, but resources help ease the process. (4 mentions)
Users note a steeper learning curve for advanced features, especially affecting those who are less tech-savvy. (4 mentions)
Users find the missing features such as subfolders and Google Drive connectivity limiting their workflow efficiency. (4 mentions)
Users face performance issues with SuperAnnotate, particularly regarding its cloud-based limitations on file structure. (4 mentions)
Users note a lack of features like automotive tools and connectivity options, which hinder efficiency and ease of use. (3 mentions)
Users often face upload issues with SuperAnnotate, experiencing glitches and difficulties with video and annotation material uploads. (3 mentions)

Top Pros or Advantages of SuperAnnotate

1. Ease of Use
Users find SuperAnnotate's ease of use and intuitive interface enhances their annotation experience significantly.
See 45 mentions

See Related User Reviews

Manideep N.
MN

Manideep N.

Small-Business (50 or fewer emp.)

4.5/5

"“Efficient, Intuitive, and Powerful Tool for Annotations and Team Collaboration”"

What do you like about SuperAnnotate?

What I like best about SuperAnnotate is its intuitive user interface and the ability to easily manage annotation tasks across a team. The platform sup

NM

Noelia M.

Enterprise (> 1000 emp.)

5.0/5

"Great experience!"

What do you like about SuperAnnotate?

Very user friendly. The interface is great. Annotation time was shorter compared to other softwares.

2. Annotation Efficiency
Users love the efficient annotation process with SuperAnnotate, appreciating its user-friendly interface and quick turnaround.
See 27 mentions

See Related User Reviews

NM

Noelia M.

Enterprise (> 1000 emp.)

5.0/5

"Great experience!"

What do you like about SuperAnnotate?

Very user friendly. The interface is great. Annotation time was shorter compared to other softwares.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"High quality annotation provider with great customer support"

What do you like about SuperAnnotate?

1. The quality of the annotations we have received has been fantastic, with viritually no issues found. 2. SuperAnnotate has been very responsive wit

3. Customer Support
Users praise the responsive customer support of SuperAnnotate, quickly resolving queries and enhancing the overall experience.
See 21 mentions

See Related User Reviews

Maylson L.
ML

Maylson L.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent QA tool for AI annotation with great team support"

What do you like about SuperAnnotate?

What really stood out to me is how much SuperAnnotate cares about quality. I joined the company for an AI coding project, and right from the beginning

Davit T.
DT

Davit T.

Small-Business (50 or fewer emp.)

5.0/5

"Great data labeling, management platform"

What do you like about SuperAnnotate?

We found the text editor very easy to use. My team noted that we cut the annotation time drastically compared with the previous software we were using

4. User Interface
Users praise the intuitive user interface of SuperAnnotate, highlighting its ease of use and efficient task management.
See 19 mentions

See Related User Reviews

Manideep N.
MN

Manideep N.

Small-Business (50 or fewer emp.)

4.5/5

"“Efficient, Intuitive, and Powerful Tool for Annotations and Team Collaboration”"

What do you like about SuperAnnotate?

What I like best about SuperAnnotate is its intuitive user interface and the ability to easily manage annotation tasks across a team. The platform sup

NM

Noelia M.

Enterprise (> 1000 emp.)

5.0/5

"Great experience!"

What do you like about SuperAnnotate?

Very user friendly. The interface is great. Annotation time was shorter compared to other softwares.

5. Data Labeling
Users value the high quality annotations produced quickly by annotators, enhancing overall project efficiency and collaboration.
See 17 mentions

See Related User Reviews

Braden H.
BH

Braden H.

Small-Business (50 or fewer emp.)

5.0/5

"Extremely easy to setup and use!"

What do you like about SuperAnnotate?

SuperAnnotate was extremely easy to use and has a lot of utilities to decrease the time annotating. They make it easy to roll back or change mistakes

Joseph M.
JM

Joseph M.

Enterprise (> 1000 emp.)

4.5/5

"Working with SuperAnnotate has been a great experience."

What do you like about SuperAnnotate?

- Constant updates and tracking on our projects - Annotators who are able to learn very quickly and produce high quality annotations - A well design

Top Cons or Disadvantages of SuperAnnotate

1. Limited Customization
Users experience limited customization options in SuperAnnotate, hindering their ability to tailor the platform to their needs.
See 6 mentions

See Related User Reviews

Ethan C.
EC

Ethan C.

Small-Business (50 or fewer emp.)

5.0/5

"Great onboarding experience"

What do you dislike about SuperAnnotate?

Would wish the layouts are more customizable for our use cases.

Raghu R.
RR

Raghu R.

Small-Business (50 or fewer emp.)

4.5/5

"Super Annotate Review"

What do you dislike about SuperAnnotate?

While SuperAnnotate is a powerful and intuitive platform, one area that could be improved is the learning curve for first-time users—especially those

2. Annotation Issues
Users face annotation issues due to limited admin functionality and outdated documentation, complicating their workflow.
See 5 mentions

See Related User Reviews

Verified User
I

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Meets the business needs well and support is very responsive"

What do you dislike about SuperAnnotate?

- Admin functionality is very limited. Managing users and projects is time consuming and requires many repetitive steps. - Image annotation UX is gea

Vahe T.
VT

Vahe T.

Small-Business (50 or fewer emp.)

5.0/5

"Makes it easy to manage annotations"

What do you dislike about SuperAnnotate?

User Interface needs improvement , like when running predictions and checking image which is annotated can be improved

3. Lack of Resources
Users face a lack of resources, like automotive tools and segmentations, hindering their efficiency in data annotation.
See 5 mentions

See Related User Reviews

Joseph M.
JM

Joseph M.

Enterprise (> 1000 emp.)

4.5/5

"Working with SuperAnnotate has been a great experience."

What do you dislike about SuperAnnotate?

The only issue I ran into working with SuperAnnotate is when some their engineers changed it caused a few obstacles in the data pipeline. I would like

Benjamí V.
BV

Benjamí V.

Small-Business (50 or fewer emp.)

5.0/5

"Quick learning curve without losing the ability to use advanced features"

What do you dislike about SuperAnnotate?

The downsides are the lack of subfolders in the projects, but there are ways to overcome it. It would also be nice to connect Google Drive to avoid ha

4. Difficult Learning
Users find the difficult learning curve challenging, especially for advanced features, but resources help ease the process.
See 4 mentions

See Related User Reviews

Zacharia M.
ZM

Zacharia M.

Small-Business (50 or fewer emp.)

5.0/5

"SuperAnnotate Review: End-to-End Data Annotation for AI Teams"

What do you dislike about SuperAnnotate?

While SuperAnnotate is a powerful tool, one limitation is that large projects with very high data volumes can sometimes feel a bit slow to load or man

Kate D.
KD

Kate D.

Enterprise (> 1000 emp.)

5.0/5

"Great platform, highly recommend"

What do you dislike about SuperAnnotate?

It can be a little tricky to understand at first but there are really informative videos and how-to guides.

5. Learning Curve
Users note a steeper learning curve for advanced features, especially affecting those who are less tech-savvy.
See 4 mentions

See Related User Reviews

Zacharia M.
ZM

Zacharia M.

Small-Business (50 or fewer emp.)

5.0/5

"SuperAnnotate Review: End-to-End Data Annotation for AI Teams"

What do you dislike about SuperAnnotate?

While SuperAnnotate is a powerful tool, one limitation is that large projects with very high data volumes can sometimes feel a bit slow to load or man

JD

Jesus D.

Small-Business (50 or fewer emp.)

5.0/5

"SuperAnnotate's intuitive interface and user-friendly tools."

What do you dislike about SuperAnnotate?

Steeper Learning Curve for Advanced Features: While the basic interface is praised for its user-friendliness, some advanced features and functionaliti

6. Missing Features
Users find the missing features such as subfolders and Google Drive connectivity limiting their workflow efficiency.
See 4 mentions

See Related User Reviews

Benjamí V.
BV

Benjamí V.

Small-Business (50 or fewer emp.)

5.0/5

"Quick learning curve without losing the ability to use advanced features"

What do you dislike about SuperAnnotate?

The downsides are the lack of subfolders in the projects, but there are ways to overcome it. It would also be nice to connect Google Drive to avoid ha

WA

William A.

Small-Business (50 or fewer emp.)

5.0/5

"Fantastic platform for many annotation tasks. Worth a shot for any collaborative annotation project."

What do you dislike about SuperAnnotate?

- Occasionally, the UI isn't clear whether you are actually clicking to automatically "link" a new annotation to an existing one, and undoing it requi

7. Performance Issues
Users face performance issues with SuperAnnotate, particularly regarding its cloud-based limitations on file structure.
See 4 mentions

See Related User Reviews

Zacharia M.
ZM

Zacharia M.

Small-Business (50 or fewer emp.)

5.0/5

"SuperAnnotate Review: End-to-End Data Annotation for AI Teams"

What do you dislike about SuperAnnotate?

While SuperAnnotate is a powerful tool, one limitation is that large projects with very high data volumes can sometimes feel a bit slow to load or man

ISSAOUI B.
IB

ISSAOUI B.

Small-Business (50 or fewer emp.)

5.0/5

"A very efficient and user-friendly platform for transcription projects"

What do you dislike about SuperAnnotate?

So far, I haven’t encountered major issues. However, sometimes the loading time can be a bit slow when handling large datasets, and I think there coul

8. Lack of Features
Users note a lack of features like automotive tools and connectivity options, which hinder efficiency and ease of use.
See 3 mentions

See Related User Reviews

Benjamí V.
BV

Benjamí V.

Small-Business (50 or fewer emp.)

5.0/5

"Quick learning curve without losing the ability to use advanced features"

What do you dislike about SuperAnnotate?

The downsides are the lack of subfolders in the projects, but there are ways to overcome it. It would also be nice to connect Google Drive to avoid ha

MS

Madhav S.

Mid-Market (51-1000 emp.)

4.5/5

"Amazing platform for editing and annotating labels"

What do you dislike about SuperAnnotate?

No automotive tools or segmentations are available on this platform, I wish it could be there to reduce errors.

9. Upload Issues
Users often face upload issues with SuperAnnotate, experiencing glitches and difficulties with video and annotation material uploads.
See 3 mentions

See Related User Reviews

Benjamí V.
BV

Benjamí V.

Small-Business (50 or fewer emp.)

5.0/5

"Quick learning curve without losing the ability to use advanced features"

What do you dislike about SuperAnnotate?

The downsides are the lack of subfolders in the projects, but there are ways to overcome it. It would also be nice to connect Google Drive to avoid ha

Noe B.
NB

Noe B.

Small-Business (50 or fewer emp.)

5.0/5

"SuperAnnotate is an excellent AI platform, to connect to databases, and find AI work."

What do you dislike about SuperAnnotate?

It seems to have glitches where I can't upload.

SuperAnnotate Reviews (170)

Reviews

SuperAnnotate Reviews (170)

4.9
170 reviews
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Braden H.
BH
Small-Business (50 or fewer emp.)
"Extremely easy to setup and use!"
What do you like best about SuperAnnotate?

SuperAnnotate was extremely easy to use and has a lot of utilities to decrease the time annotating.

They make it easy to roll back or change mistakes you make while annotating.

Though I did not need much support, their customer service was super friendly and always responded quickly.

They also had exporting options that perfectly suited my needs i.e. in COCO Format. Review collected by and hosted on G2.com.

What do you dislike about SuperAnnotate?

The only issue I had was the accuracy of the auto-segmentation at times, but this was likely due to the low resolution of the images I was annotating. Review collected by and hosted on G2.com.

Max  A.
MA
CEO
Small-Business (50 or fewer emp.)
"SuperAnnotate Free Startup Plan"
What do you like best about SuperAnnotate?

SuperAnnotate GUI and SDK have been very useful for speeding up semantic segmentation workflows. Review collected by and hosted on G2.com.

What do you dislike about SuperAnnotate?

I have not managed to test the built-in nerual network feature. Review collected by and hosted on G2.com.

FATIMA ABDULLAHI  M.
FM
Student
Research
Small-Business (50 or fewer emp.)
"The best labeling experience ever"
What do you like best about SuperAnnotate?

It's super easy to understand and use. It is practical and functional; It has all the right features I need to label my thin blood smear images. One of my major concern when choosing a labeling software was the privacy of my data and superannotate did great with that. The customer support experience is really great, their response is quick, efficient and effective. Review collected by and hosted on G2.com.

What do you dislike about SuperAnnotate?

There is nothing I dislike about SuperAnnotate Review collected by and hosted on G2.com.

AIVORY E.
AE
Small-Business (50 or fewer emp.)
"AIVORY Hungary recommends the Superannotate annotation service!"
What do you like best about SuperAnnotate?

We are a data annotation provider that is 100% EU-based, with colleagues who have a clean criminal record and credit check certification. We have already had several projects in the Superannotate system. What we like most about it, besides its easy usability, is the detailed analytics. Review collected by and hosted on G2.com.

What do you dislike about SuperAnnotate?

We can mostly provide positive feedback about the platform, but as with everything, there are areas for improvement. For us, this includes further customization of the projects. Currently, the team is readily available if we mention any development needs, but their capacities may also be limited. I believe this will improve over time. Review collected by and hosted on G2.com.

JD
Small-Business (50 or fewer emp.)
"SuperAnnotate's intuitive interface and user-friendly tools."
What do you like best about SuperAnnotate?

Ease of Use.SuperAnnotate's intuitive interface and user-friendly tools. I find it easy to learn and navigate, even for those with limited experience in data annotation. Review collected by and hosted on G2.com.

What do you dislike about SuperAnnotate?

Steeper Learning Curve for Advanced Features: While the basic interface is praised for its user-friendliness, some advanced features and functionalities might require a steeper learning curve, especially for less technical users. Review collected by and hosted on G2.com.

WA
Small-Business (50 or fewer emp.)
"Fantastic platform for many annotation tasks. Worth a shot for any collaborative annotation project."
What do you like best about SuperAnnotate?

- Fantastic communication and support. From the sales team to the demo team to customer support, they have been great the whole time. We recently gained access to the SDK from support for trying out a few features not available in the UI as well as for improving our pipeline, and it works like a charm. It's clear SA is looking for their users to succeed.

- Great tools. We're currently in the process of annotating for a niche, industrial defect detection use case, and the open source tools were simply not cutting it for collaborating. Additionally, the auto-annotation tools get the correct major object perfectly about 99% of the time. Leveraging the auto-annotation also sped up the defect annotation as well. This has streamlined our annotation process significantly. Review collected by and hosted on G2.com.

What do you dislike about SuperAnnotate?

- Occasionally, the UI isn't clear whether you are actually clicking to automatically "link" a new annotation to an existing one, and undoing it requires backtracking through multiple automatically attached points. Changing the cursor to an "X" or a different color to indicate you would be leveraging an existing annotation would be great, as would allowing one click to undo it if done by mistake.

- It's not currently possible to export one folder's worth of annotations - as far as I can tell. We ended up using the SDK for that, which was super simple, but it would be great to be able to have more export control in the UI. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Small-Business (50 or fewer emp.)
"An easy-to-use tool for image labeling"
What do you like best about SuperAnnotate?

I've used the free version of SuperAnnotate as an image labeling tool for a small R&D project on image segmentation. The interface is user friendly and the whole labeling process is pretty smooth. I''ve also appreciated the possibility to speed up the labeling task by employing thei AI-based "magic" segmentation tool. Overall, considering that this is a free SW, I'm very satisfied. Review collected by and hosted on G2.com.

What do you dislike about SuperAnnotate?

In the free version, there's no possibility to employ the Python SDK, which only comes with the non-free versions. I would have loved to try that out, to improve the automation of my training pipeline Review collected by and hosted on G2.com.

Katya A.
KA
Data Engineer
Small-Business (50 or fewer emp.)
"Has all needed functionality in one place"
What do you like best about SuperAnnotate?

Tool is very easy and intuitive in using, export and import options in common formats. Review collected by and hosted on G2.com.

What do you dislike about SuperAnnotate?

That this is cloud-based platform, often it nice to work locally. Review collected by and hosted on G2.com.

Ishan K.
IK
Small-Business (50 or fewer emp.)
"SuperAnnotate: The all rounder annotator"
What do you like best about SuperAnnotate?

One of the best features about superannotate is its ability to cater to all kinds of data. Review collected by and hosted on G2.com.

What do you dislike about SuperAnnotate?

I did not like the process of uploading data to the platform. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Small-Business (50 or fewer emp.)
"A basic tool for visualizing your annotated text data"
What do you like best about SuperAnnotate?

The UI is intuitive and you can visualize the tags applied to any text data easily. Simple to setup and feed in your custom data into the platform. Review collected by and hosted on G2.com.

What do you dislike about SuperAnnotate?

The limitation of the project/text file structure and not allowing custom folder structure. This is a limitation when you want to annotate separate datasets individually. Review collected by and hosted on G2.com.