We have been using Klaviyo but we miss a unified tool for the email and whats app at one place when sales approached us we like it dedicated account manager seems to be great concept if executed right Review collected by and hosted on G2.com.

The application really bad did not perform in the email format

onboarding is slow took us forever still not able to send our first news letter.

they call it AI but basic integration is missing in shopify it does not copy the dataset

there is no sync back to shopify I tried to ask them but they dont want to do it Review collected by and hosted on G2.com.

Audience segmentations, automations and journeys and the support Review collected by and hosted on G2.com.

I'm not sure, haven't got to the point where I was not able to do something Review collected by and hosted on G2.com.

The ease of creating different segments based on their characteristic,

to target in campaigns is very helpful. Review collected by and hosted on G2.com.

sometimes the customer support team can be slow in the process. Review collected by and hosted on G2.com.

Easy to use, and good customer care support team Review collected by and hosted on G2.com.

Nothing, ............................... Review collected by and hosted on G2.com.

Ease of Implementation and number of features Review collected by and hosted on G2.com.

The team is less interactive with the user. Review collected by and hosted on G2.com.

Brands can seamlessly integrate email, WhatsApp, and SMS campaigns. With a user-friendly interface, customizable templates, and real-time analytics, it simplifies multi-channel marketing. Standout features include WhatsApp marketing, SMS campaigns, and customer support, making Contlo an all-in-one solution for efficient and impactful promo campaigns. Streamline your marketing efforts with Contlo for unparalleled customer engagement. Review collected by and hosted on G2.com.

While Contlo offers a comprehensive suite of marketing automation features, the WhatsApp Conversations app's user interface and features fall short when compared to other customer service platforms. One notable drawback is the relatively small chat box, limiting the visibility of conversations. Additionally, there appears to be a lack of customization options and advanced features, which can be restrictive for businesses seeking a more tailored and feature-rich customer service experience. Enhancing the UI and expanding customization capabilities would greatly improve the overall user experience within the WhatsApp Conversations app. Review collected by and hosted on G2.com.

The platform is exceptionally intuitive, boasting a user-friendly interface that simplifies audience connection. The minimal learning curve and proactive support from the team further enhance its usability. Its intuitive interface streamlines audience interaction, and with minimal training required, it ensures a smooth and efficient user experience. Additionally, the proactive support from the team adds significant value to the platform. Review collected by and hosted on G2.com.

I have not encountered any negatives so far. It would be beneficial to continue monitoring and gathering feedback to comprehensively assess the tool's performance and identify areas for potential enhancement. Ongoing evaluation and solicitation of user input can help ensure that any shortcomings are promptly addressed, leading to continuous improvements. Review collected by and hosted on G2.com.

it's very imp for a platform to be easy to use and easy to implement and I personally think Contlo has made that come true. Secondly, Contlo's customer support team has always been extremely responsive and resolved any issue that has occur at a very short span of time. We have used the platform every single day and majority of times it has given a positive outcome. Thirdly it has a wide range of features that can help a business grow from various channels. Review collected by and hosted on G2.com.

Sometimes the system glitches but whenever it does, the customer support team immediately resolves the issue. Review collected by and hosted on G2.com.

Contlo simplifies our communication processes tremendously. It's interface is user-friendly, allowing us to seamlessly manage our email, WhatsApp, and SMS communications all in one place. The ability to schedule messages and track their delivery ensures timely and effective communication with our clients. Moreover, the detailed reporting and analytics provided by Contlo help us gain valuable insights into our campaigns' performance, enabling us to refine our strategies for better results. Review collected by and hosted on G2.com.

While Contlo offers excellent features, occasionally, we encounter minor lag issues in the platform. However, these are sporadic and do not significantly impact our overall experience. Review collected by and hosted on G2.com.

the insights about campaigns you get so that you can analyse how to plan ahead Review collected by and hosted on G2.com.

The tech errors one gets, such as late delivery of automations, functionality errors Review collected by and hosted on G2.com.