--- title: Super Reviews meta\_title: 'Super Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13 reviews by the users' company size, role or industry to find out how Super works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 13 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- ### Super Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Super, enjoying seamless onboarding and excellent customer support without complications. [(2 mentions)](https://www.g2.com/products/super-software-inc-super/reviews?filters%5Bsentiment_snippet%5D=1344437&qs=pros-and-cons#reviews) Users commend the **easy setup** of Super, appreciating the seamless onboarding and efficient assistance from the team. [(2 mentions)](https://www.g2.com/products/super-software-inc-super/reviews?filters%5Bsentiment_snippet%5D=2236576&qs=pros-and-cons#reviews) Users laud the **seamless onboarding** process of Super, appreciating its speed and clarity in setup. [(2 mentions)](https://www.g2.com/products/super-software-inc-super/reviews?filters%5Bsentiment_snippet%5D=2236627&qs=pros-and-cons#reviews) Users value the **efficient call management** of Super, which eliminates the need for additional staffing and simplifies onboarding. [(1 mentions)](https://www.g2.com/products/super-software-inc-super/reviews?filters%5Bsentiment_snippet%5D=2236507&qs=pros-and-cons#reviews) Users rave about the **exceptional customer service** from Super, noting their responsiveness and dedication to solving problems. [(1 mentions)](https://www.g2.com/products/super-software-inc-super/reviews?filters%5Bsentiment_snippet%5D=2236606&qs=pros-and-cons#reviews) Users experience **data inaccuracy** with minor transcription and response issues from the voice agentic AI. [(1 mentions)](https://www.g2.com/products/super-software-inc-super/reviews?filters%5Bsentiment_snippet%5D=2236602&qs=pros-and-cons#reviews) Users experience **minor transcription or response issues** with the Super AI, indicating it’s not yet fully reliable. [(1 mentions)](https://www.g2.com/products/super-software-inc-super/reviews?filters%5Bsentiment_snippet%5D=2236591&qs=pros-and-cons#reviews) Users experience **minor transcription and response issues** with the voice agentic AI, impacting overall effectiveness. [(1 mentions)](https://www.g2.com/products/super-software-inc-super/reviews?filters%5Bsentiment_snippet%5D=2236562&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Super ##### 1. Ease of Use Users value the **ease of use** of Super, enjoying seamless onboarding and excellent customer support without complications. [ See 2 mentions ](https://www.g2.com/products/super-software-inc-super/reviews?filters%5Bsentiment_snippet%5D=1344437&qs=pros-and-cons#reviews) See Related User Reviews ![Charles M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles M.") CM Charles M. Small-Business (50 or fewer emp.) 5.0/5 "Great Product, Even Better Customer Service" What do you like about Super? I’ve been genuinely impressed with Hire Super. The onboarding was seamless—clear timelines, zero friction, and everything set up faster than expected. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great product, great team" What do you like about Super? I get all of my calls answered anytime without having to hire a receptionist or call center, and also onboarding has been very easy with the team ##### 2. Easy Setup Users commend the **easy setup** of Super, appreciating the seamless onboarding and efficient assistance from the team. [ See 2 mentions ](https://www.g2.com/products/super-software-inc-super/reviews?filters%5Bsentiment_snippet%5D=2236576&qs=pros-and-cons#reviews) See Related User Reviews ![Charles M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles M.") CM Charles M. Small-Business (50 or fewer emp.) 5.0/5 "Great Product, Even Better Customer Service" What do you like about Super? I’ve been genuinely impressed with Hire Super. The onboarding was seamless—clear timelines, zero friction, and everything set up faster than expected. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great product, great team" What do you like about Super? I get all of my calls answered anytime without having to hire a receptionist or call center, and also onboarding has been very easy with the team ##### 3. Setup Ease Users laud the **seamless onboarding** process of Super, appreciating its speed and clarity in setup. [ See 2 mentions ](https://www.g2.com/products/super-software-inc-super/reviews?filters%5Bsentiment_snippet%5D=2236627&qs=pros-and-cons#reviews) See Related User Reviews ![Charles M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles M.") CM Charles M. Small-Business (50 or fewer emp.) 5.0/5 "Great Product, Even Better Customer Service" What do you like about Super? I’ve been genuinely impressed with Hire Super. The onboarding was seamless—clear timelines, zero friction, and everything set up faster than expected. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great product, great team" What do you like about Super? I get all of my calls answered anytime without having to hire a receptionist or call center, and also onboarding has been very easy with the team ##### 4. Call Management Users value the **efficient call management** of Super, which eliminates the need for additional staffing and simplifies onboarding. [ See 1 mentions ](https://www.g2.com/products/super-software-inc-super/reviews?filters%5Bsentiment_snippet%5D=2236507&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great product, great team" What do you like about Super? I get all of my calls answered anytime without having to hire a receptionist or call center, and also onboarding has been very easy with the team ##### 5. Customer Satisfaction Users rave about the **exceptional customer service** from Super, noting their responsiveness and dedication to solving problems. [ See 1 mentions ](https://www.g2.com/products/super-software-inc-super/reviews?filters%5Bsentiment_snippet%5D=2236606&qs=pros-and-cons#reviews) See Related User Reviews ![Charles M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles M.") CM Charles M. Small-Business (50 or fewer emp.) 5.0/5 "Great Product, Even Better Customer Service" What do you like about Super? I’ve been genuinely impressed with Hire Super. The onboarding was seamless—clear timelines, zero friction, and everything set up faster than expected. ### Top Cons or Disadvantages of Super ##### 1. Data Inaccuracy Users experience **data inaccuracy** with minor transcription and response issues from the voice agentic AI. [ See 1 mentions ](https://www.g2.com/products/super-software-inc-super/reviews?filters%5Bsentiment_snippet%5D=2236602&qs=pros-and-cons#reviews) See Related User Reviews ![Charles M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles M.") CM Charles M. Small-Business (50 or fewer emp.) 5.0/5 "Great Product, Even Better Customer Service" What do you dislike about Super? The voice agentic AI isnt perfect yet (nobodies is) , so we still run into minor transcription or response issues. ##### 2. Inaccuracy Users experience **minor transcription or response issues** with the Super AI, indicating it’s not yet fully reliable. [ See 1 mentions ](https://www.g2.com/products/super-software-inc-super/reviews?filters%5Bsentiment_snippet%5D=2236591&qs=pros-and-cons#reviews) See Related User Reviews ![Charles M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles M.") CM Charles M. Small-Business (50 or fewer emp.) 5.0/5 "Great Product, Even Better Customer Service" What do you dislike about Super? The voice agentic AI isnt perfect yet (nobodies is) , so we still run into minor transcription or response issues. ##### 3. Technical Issues Users experience **minor transcription and response issues** with the voice agentic AI, impacting overall effectiveness. [ See 1 mentions ](https://www.g2.com/products/super-software-inc-super/reviews?filters%5Bsentiment_snippet%5D=2236562&qs=pros-and-cons#reviews) See Related User Reviews ![Charles M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles M.") CM Charles M. Small-Business (50 or fewer emp.) 5.0/5 "Great Product, Even Better Customer Service" What do you dislike about Super? The voice agentic AI isnt perfect yet (nobodies is) , so we still run into minor transcription or response issues. ## Top-Rated Alternatives [ ![AppFolio](https://images.g2crowd.com/uploads/product/hd_favicon/0428636454d39b5da91ad65b68eb3b38/appfolio.svg "AppFolio") AppFolio 4.6/5(1,035) ](https://www.g2.com/products/appfolio/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio") Tidio 4.6/5(1,959) ](https://www.g2.com/products/tidio/reviews) [ View All Alternatives ](https://www.g2.com/products/super-software-inc-super/competitors/alternatives) JS James S. Small-Business (50 or fewer emp.) 9/27/2023 "Super. has elevated our management team" 5/5 What do you like best about Super? Super. helps eliminate multiple email communication and streamlines decision making between board and management staff Review collected by and hosted on G2.com. What do you dislike about Super? We joined during their beta phase, which means we had to wait for new feature releases. Glad to see them out now. This does mean we were sometimes some of the first testers and got to give feedback into how the product developed which was great! Review collected by and hosted on G2.com. What problems is Super solving and how is that benefiting you? Saves hours of time sifting through emails, to do lists and agendas. Super. does all of that, which provides more time for our management team to proactively manage buidlngs. It improves our external communication with board members and quickly provides updates and feedback at their convenience. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Bianca K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bianca K.") BK Bianca K. Design Manager Small-Business (50 or fewer emp.) 11/6/2023 "User-friendly and efficient platform" 5/5 What do you like best about Super? Super allows me to easily submit requests and communciate effictevely with my property management team. The interface is clear and direct for quick accessibility. Review collected by and hosted on G2.com. What do you dislike about Super? There is not much to dislike as it's a great improvement in comparison to the antiquated tenant/property management platforms that exist. Review collected by and hosted on G2.com. What problems is Super solving and how is that benefiting you? Super is solving the communication lines between tenants and their property management groups. It's beneficial for me because I no longer recieve redundant emails, text ,etc. There is transparency and clarity in the status of my requests. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AF Anthony F. Small-Business (50 or fewer emp.) 9/27/2023 "It helps me stay on task and manage the day to day operation of my buildings." 4.5/5 What do you like best about Super? What is the most helpful with Super, is that with all the different task I do day to day it allows me to remain sane and understand what delieverables im working on for that buidling. Review collected by and hosted on G2.com. What do you dislike about Super? I think the past due emails can become quite much. Review collected by and hosted on G2.com. What problems is Super solving and how is that benefiting you? The biggest problem that super is solving for me on a personally leave is that its allowing me the abilty to not need to remember everything as it keeps tracks off approves and board diccussions. Review collected by and hosted on G2.com. 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