--- title: Super Reviews meta_title: 'Super Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how Super works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 13 scale: '5' date_modified: '2026-08-07' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Super Reviews **Vendor:** Super Software **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.9/5.0 **Total Reviews:** 13 ## About Super Super is the AI assistant for property managers. Our omnichannel AI receptionist answers the phone, text messages, and emails 24/7. The results are immediate: we save 100% of our management customers hours every week and reduce their communication volume by 34% all while delivering 5-star customer service. Our AI agents are purposefully trained on property management—such as knowledge of fair housing law—and can be further customized by each customer, down to the details of how your AI voice agent sounds and talks. Learn more about how Super can help you transform your property operations at hiresuper.com. ## Super Pros & Cons **What users like:** - Users value the **ease of use** of Super, enjoying seamless onboarding and excellent customer support without complications. (2 reviews) - Users commend the **easy setup** of Super, appreciating the seamless onboarding and efficient assistance from the team. (2 reviews) - Users laud the **seamless onboarding** process of Super, appreciating its speed and clarity in setup. (2 reviews) - Users value the **efficient call management** of Super, which eliminates the need for additional staffing and simplifies onboarding. (1 reviews) - Users rave about the **exceptional customer service** from Super, noting their responsiveness and dedication to solving problems. (1 reviews) - Customer Support (1 reviews) - Users value the **ease of learning** with Super, making adoption seamless and improving communication across the board. (1 reviews) - Efficiency (1 reviews) - Helpful (1 reviews) - Staff Professionalism (1 reviews) **What users dislike:** - Users experience **data inaccuracy** with minor transcription and response issues from the voice agentic AI. (1 reviews) - Users experience **minor transcription or response issues** with the Super AI, indicating it’s not yet fully reliable. (1 reviews) - Users experience **minor transcription and response issues** with the voice agentic AI, impacting overall effectiveness. (1 reviews) - [View Super pricing details and edition comparison](https://www.g2.com/products/super-software-inc-super/reviews?filters%5Bnps_score%5D%5B%5D=5&page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+12%3A56%3A25+-0500&secure%5Bsession_id%5D=bfa2c412-28a6-4d58-bce1-8ac2f3d43303&secure%5Btoken%5D=7325d72cb47f6a9b6f59101f88300e2bc0b108b9b5a7abc8b2338fecba388ed9&format=llm_user) ## Super Integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) ## Super Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Leasing** - Occupancy Management - Housekeeping Management - Contact Management - Complaint Management **Communication** - Mass Communication - Calendar - Member Notifications **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) - Multi-Language **Customer Support** - Text - Speech - Knowledge Base - Knowledge Base Management **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection - Natural Language Processing - Simulation and Scenario Generation **Building Operations** - Maintenance Service Requests - Building Announcements - Residential Properties **Member Management** - Member Database **Platform** - Conversation Editor - Integration - Human-In-The-Loop - Drag & Drop Editor - Human-in-the-loop (HITL) **Automation** - Ticket Resolution - Customization - Intelligent Routing - Customizable Templates **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Accounting** - Dashboards - Overdue Payments - Commercial Properties - Activity Dashboard - Electronic Payments **Property Management** - Maintenance Requests - Property Management Tools - Community Association Management **Artificial Intelligence** - Learning - Language - Conversational AI - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Agent Collaboration - Data Governance - Prompt Engineering - Feedback Management - For No-Code Development - Version Control - Role-Based Permissions - Dynamic Modeling - API - Memory Management - Monitoring - Scalability - Cost Management - Scheduling - Natural Language Interface - Access Controls/Permissions - Multiple LLM Models - Integration Management - Customizable Frameworks - Pre-built Templates - Analytics - Intent Recognition - Contextual Guidance - Rules-Based Workflow - Attended Automation - Drag & Drop - For Sales/Marketing - Generative AI - Business Process Automation - AI Copilot - Third-Party Integrations - Multi-Channel Communication - Sentiment Analysis - Deep Learning - Code-free Development - Compliance Management - Automated Responses - Knowledge Management - Transfers/Routing - Personalization - Activity Dashboard - Customer Experience Management - Virtual Personal Assistant (VPA) - Chatbot - Speech Recognition - Reporting/Analytics - Task Management - Customer Engagement - AI/Machine Learning - Configurable Workflow - Unattended Automation - Conversation Intelligence - Workflow Automation - Proactive Error Detection **Additional Functionality** - Workflow Management - Interaction Tracking - Alerts/Notifications - Single Sign On - Self Service Portal - Real-Time Analytics - Customer Database - Client Portal - Inventory Management - Tagging - Configurable Workflow - Customer History - Surveys & Feedback - Support Ticket Management - Service Level Agreement (SLA) Management - Widgets - Search/Filter - Chatbot - Email Templates - Activity Tracking - Feedback Management - Real-Time Data - API - Reporting/Analytics - Event Triggered Actions - Website Integration - Help Desk Management - Call Center Management - Queue Management - SSL Security - Social Media Integration - CRM - Chat/Messaging - Live Chat - AI Copilot - Customizable Reports - Email Management - Customizable Branding - Reporting & Statistics - Real-Time Notifications - Access Controls/Permissions - Customizable Forms - Customer Communication - Activity Dashboard - Third-Party Integrations - Customizable Fields - Multi-Channel Communication - Application Management - Communication Management - Role-Based Permissions **Operations** - Maintenance Management - Work Order Management - Communication Management - Vendor Management - Marketing Management - Service Request Management - Reservations Management - Listing Management - Third-Party Integrations - Task Management - Tax Management - Financial Management - Channel Management - Owner Portal - Calendar Management - Contract/License Management - Vacancy Management - Faculty/Staff Management - Workflow Management - Inspection Management - Lead Management - Insurance Management - Background Screening - Website Management **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Budget Tracking - Property Database - Alerts/Notifications - Transaction History - Late Fee Calculation - Credit Check - Expense Tracking - Billing & Invoicing - AI Copilot - API - Payment Processing - Document Storage - Maintenance Scheduling - Reminders - Reporting & Statistics - Data Import/Export - Generative AI - Digital Signature - Rent Tracking - Web-based Deployment - Rent Collection - Lease Tracking - Customizable Branding - Transaction Monitoring - For Real Estate - Financial Reporting - For Property Managers - Tenant Tracking - Credit Card Processing - Dynamic Pricing - For Hospitality Industry - Violation Tracking - For Residential - Search/Filter - Guest Tracking - Multi-Location - Mobile App - Electronic Signature - Utility Billing - Role-Based Permissions - Activity Tracking - Virtual Tour - Discussions/Forums - File Sharing - Drag & Drop - Recurring/Subscription Billing - For Commercial Real Estate - Client/Property Matching ## Top Super Alternatives - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,021 reviews) - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,734 reviews) - [Tidio](https://www.g2.com/products/tidio/reviews) - 4.6/5.0 (1,893 reviews)