Sunbit Reviews (139)

Reviews

Sunbit Reviews (139)

4.9
139 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the high approval rates and ease of use of Sunbit, highlighting how it simplifies the financing process for patients. Many appreciate the quick application and approval times, which help patients access necessary treatments without financial strain. However, some users note that the down payment requirements can be higher than expected, which may pose a challenge for some customers.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
YP
Yasmin P.
Treatment Coordinator
Mid-Market (51-1000 emp.)
"Flexible Payments and Instant Treatment Options Make Sunbit a Standout"
5/5
What do you like best about Sunbit?

Great rewards first of all :)

But it is a great resource to help our patients give an option to start treatment immediately. Low down payment, and flexible monthly payments with zero complications. Customer service is extremely helpful as well, they always find a solution to any hiccups we come across. Review collected by and hosted on G2.com.

What do you dislike about Sunbit?

I really don't have anything negative to dislike Sunbit. I have been using it for a year and it has been great. Review collected by and hosted on G2.com.

HW
HANNAH W.
"Versatile Payment Options, Effortless Setup"
5/5
What do you like best about Sunbit?

I appreciate Sunbit for providing multiple options that cater to my preferences. I find the 3-month option invaluable because it allows for no-interest repayment, making it financially beneficial for both me and my customers. The ease of Sunbit’s setup is particularly noteworthy; it was very easy to get started, which streamlined the integration process into my work. Additionally, the way Sunbit supports my job in assisting customers and facilitating purchases stands out, showcasing its efficiency in addressing both customer service and financial transaction needs. Review collected by and hosted on G2.com.

What do you dislike about Sunbit?

I think the email verification should be changed to phone verification. Not many customers have email anymore. Review collected by and hosted on G2.com.

Dawn O.
DO
Dawn O.
VP Operations
Small-Business (50 or fewer emp.)
"The Payment Plan I'd Offer Family"
5/5
What do you like best about Sunbit?

Sunbit is very transparent and generous with those looking for payment plans. There are no hidden fees or unexpected charges. Honestly, it feels as though they examined all the usual pain points closely and eliminated them. Review collected by and hosted on G2.com.

What do you dislike about Sunbit?

I wish they accepted HSA and credit cards to make it even easier on patients to use all their resources. I would prefer if the first option really showed 0% interest as an option. Patients feel like it's sneaky that it's not one of the plans to select. And lastly, I wish we could do a pre-estimate for patients. Example: I know their treatment plan will be $3200. I wish I could show them a basic mockup of what that $3200 could possibly look like if they applied. Review collected by and hosted on G2.com.

CS
Cristal S.
Front desk
Small-Business (50 or fewer emp.)
"Fast and Efficient"
5/5
What do you like best about Sunbit?

I like that it is simple to explain to patients, there is continual training and on hand help from Sunbit, and the quickness of the approval itself. I also like how easy it is to send a link for the application Review collected by and hosted on G2.com.

What do you dislike about Sunbit?

The only thing I find more trouble with is the fact that the link expires within one week so unfortunately unless we are constantly reminding patients to apply we often have to end up sending multiple links. Review collected by and hosted on G2.com.

Vanessa S.
VS
Vanessa S.
"Quick, Easy, and Effective for Dental Practices"
5/5
What do you like best about Sunbit?

I love using Sunbit in our dental office because it’s incredibly easy and quick, which makes getting patients approved for their treatments much more efficient. Moreover, I really appreciate that there is no interest for the first 12 months, which is a significant benefit for both our patients and the office. The initial setup of Sunbit was very easy, making it convenient to integrate into our existing operations. Overall, my experience with Sunbit has been great, and this is reflected in my high likelihood of recommending it to others, as indicated by my rating of 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Sunbit?

Nothing Review collected by and hosted on G2.com.

Stefany F.
SF
Stefany F.
"Effortless Financing with User-Friendly Features"
5/5
What do you like best about Sunbit?

I love how Sunbit helps finance by offering affordable payment plans, making it easier for me to manage financial responsibilities without strain. I find Sunbit incredibly easy to use, which simplifies my workflow and eliminates unnecessary complications typically associated with financing platforms. The feature that allows scanning an ID for automatic information filling is especially valuable; it saves me time and reduces the chances of errors during data entry. The initial setup was super easy, enhancing my overall experience by allowing me to get started quickly without any hassles or complexities. I highly value these aspects, and they significantly contribute to my satisfaction, leading me to recommend Sunbit highly. Review collected by and hosted on G2.com.

What do you dislike about Sunbit?

N/A Review collected by and hosted on G2.com.

Anna E.
AE
Anna E.
Front Desk/Optician
Small-Business (50 or fewer emp.)
"Making Eye Care Accessible for All Financial Backgrounds"
5/5
What do you like best about Sunbit?

I love the accessibility for patients within different financial backgrounds to better break down payments on something that is a basic neccesity like a pair of glasses. Review collected by and hosted on G2.com.

What do you dislike about Sunbit?

I would like to see the option to use alternative forms of identification, such as passports, to certify patients. This would be especially helpful for visitors from other regions or for immigrant families who may not currently have standard ID available. Review collected by and hosted on G2.com.

Katie R.
KR
Katie R.
"A Financing Lifeline with High Approval Rates"
5/5
What do you like best about Sunbit?

I like that the approval rate with Sunbit is very high, which makes it easier for patients to get approved for a payment plan. Additionally, the payment plan payments are very low, making it more manageable for patients. I also find the setup process to be very easy and fast. Review collected by and hosted on G2.com.

What do you dislike about Sunbit?

I mentioned in the future maybe having an automatic approval for patients, so they're not worried they're gonna get declined. A lot of patients don't wanna apply for new stuff knowing they're gonna get declined. Review collected by and hosted on G2.com.

Hannah J.
HJ
Hannah J.
Optician
Small-Business (50 or fewer emp.)
"Easy Sign-Up Process, But Payment Card Issues Need Fixing"
5/5
What do you like best about Sunbit?

I love that Sunbit makes things easy for both customers and those of us helping people sign up. It's a straightforward process. Review collected by and hosted on G2.com.

What do you dislike about Sunbit?

We have had issues with debit cards connected to accounts like Chime, CashApp, and Venmo not working for payments, saying they are "credit cards" when they are not. This has caused some loss in sales and a customer having to refuse using Sunbit. Review collected by and hosted on G2.com.

JW
Jordan W.
"Flexible Payment Options with Simple Setup"
5/5
What do you like best about Sunbit?

I appreciate the flexibility that Sunbit offers, which allows patients to receive necessary treatments earlier without having to pay the entire amount upfront. This aspect is incredibly valuable as it empowers patients to prioritize their health care without immediate financial strain. Additionally, the initial setup of Sunbit was very simple, accompanied by great training, making the adoption process smooth and efficient for me and my team. Review collected by and hosted on G2.com.

What do you dislike about Sunbit?

I find it somewhat inconvenient that Sunbit does not allow the use of credit cards or checks for transactions, although I understand the reasons behind this limitation. Review collected by and hosted on G2.com.