--- title: SumUp Reviews meta_title: 'SumUp Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23 reviews by the users' company size, role or industry to find out how SumUp works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 23 scale: '5' date_modified: '2026-08-07' parent_category: name: POS url: https://www.g2.com/categories/pos --- # SumUp Reviews **Vendor:** SumUp.com **Category:** [Retail POS Systems](https://www.g2.com/categories/retail-pos) **Average Rating:** 4.6/5.0 **Total Reviews:** 23 ## About SumUp SumUp gives you everything you need to simplify your business operations. From tools to take payments, manage your money and run your business SumUp delivers tools for every type of business. SumUp enables all types of businesses to take payments, from contactless tap, chip, and card-not-present payments when merchants just need to key in card details. The SumUp Plus, Solo and Terminal card readers make it easy for you to take payments on the go. POS Lite & SumUp POS give small businesses the tools to run their business from inventory management, customer directories, loyalty, marketing and more. All with clear, transparent all-in-one pricing making it easy for you to know your bottom line. SumUp Connect is the best-in-class marketing and loyalty product. Giving small business owners the ability to drive more repeat business, increase average tickets, and build long-lasting relationships with their customers. Looking to switch to SumUp but not sure where to start? You can move from your current provider to SumUp in just a few easy steps. ## SumUp Pros & Cons **What users like:** - Users praise the **swift and easy payment process** of SumUp, appreciating its seamless transaction experience. (2 reviews) - Users commend the **ease of use** of SumUp, noting that the payment process is swift and seamless. (1 reviews) - Users love the **POS functionality and speed** of SumUp, complemented by its friendly interface for easy navigation. (1 reviews) - Users appreciate the **swift and easy payment process** of SumUp, enhancing their overall transaction experience. (1 reviews) - Users enjoy the **swift and easy payment processing** of SumUp, highlighting its seamless and uninterrupted experience. (1 reviews) - Users appreciate the **friendly interface** of SumUp, highlighting its POS functionality and impressive speed. (1 reviews) **What users dislike:** - Users experience **poor customer support** , finding it difficult to resolve issues quickly and effectively. (1 reviews) ## SumUp Reviews ### 1. Affordable and User-Friendly, Needs Better Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Michael T. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about SumUp?** I like SumUp for its cost and ease of use. The initial setup was very easy, and I appreciate that. I use features like tap, insert, and swipe for processing credit card payments, which are valuable for my business. **What do you dislike about SumUp?** Customer service **What problems is SumUp solving and how is that benefiting you?** I use SumUp for credit card payments. I like its cost and ease of use. ### 2. Good for startups and smaller businesses **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2019 **What do you like best about SumUp?** Useful tool for taking payments by card. Easy to use and reasonably priced. **What do you dislike about SumUp?** Struggling to get signal using 3G connection. Hard to get support. **What problems is SumUp solving and how is that benefiting you?** Taking card payments at the retail side of business ## SumUp Discussions - [Is SumUp the same as square?](https://www.g2.com/discussions/sumup-is-sumup-the-same-as-square) - [Is SumUp the same as square?](https://www.g2.com/discussions/is-sumup-the-same-as-square) - [What network does SumUp use?](https://www.g2.com/discussions/what-network-does-sumup-use) - [What do SumUp take?](https://www.g2.com/discussions/what-do-sumup-take) - [What is SumUp used for?](https://www.g2.com/discussions/what-is-sumup-used-for) - [View SumUp pricing details and edition comparison](https://www.g2.com/products/sumup/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+10%3A59%3A40+-0500&secure%5Bsession_id%5D=3624aefb-7faa-4616-a6ca-51b2463f6509&secure%5Btoken%5D=1c4af93f3ac358198f8afdf097e232ce41da370cab9194baa140f1c2192be803&format=llm_user) ## SumUp Integrations - [Ecwid](https://www.g2.com/products/ecwid/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## SumUp Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts - Electronic Payments - Accounting Integration **Administration** - Menu Building - Inventory Management - Employee Scheduling - Accounting - Reporting & Analytics - Loyalty Management - Retail Inventory Management - Invoice Management - Layaway Management - Delivery Management - Real-Time Reporting - Reporting & Statistics **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits - Electronic Payments **Marketing** - Loyalty Programs - Email Marketing **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery - Receipt Management - Sales Tax Management - Gift Card Management - Promotions Management - Purchase Order Management - Returns Management - eCommerce Management - Commission Management - Sales Order Management - Discount Management - Order Management - Recipe Management - Reservations Management - Tips Management - Bar Tab Management - Employee Management - Cash Management - Kitchen/Menu Management - Partial Payments - Stock Management - Pricing Management - Price/Margin Management - Split Checks **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Log/Shift Notes - Staff Scheduling - Floor Plans - Customer Accounts **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration - Electronic Signature - Pricing Management - Gift Card Management - Sales Tax Management - Receipt Management - Promotions Management - Retail Management - Commission Management - Purchase Order Management - Order Management - eCommerce Management - Price/Margin Management - Stock Management - Cash Management - Returns Management - Discount Management - Retail Inventory Management **Additional Functionality** - Barcode/Ticket Scanning - Access Controls/Permissions - Activity Dashboard - Accounting Integration - API - Order Tracking - AI Copilot - Customer History - Payment Processing - Third-Party Integrations - Dynamic Pricing - Transaction History - Customizable Reports - Multi-Location - For Bars/Clubs - Clock In/Out - Credit Card Processing - Customer Database - Time Clock - Inventory Control - Product Catalog - Generative AI - Offline Access - Loyalty Program - Sales Trend Analysis - Customizable Categories - Sales Reports - CRM - Restaurant POS - Data Import/Export - Inventory Tracking - Point of Sale (POS) - Customer Accounts - For iPad Devices - SSL Security - Real-Time Data - For Retail - Barcode Recognition - Reporting & Statistics - Real-Time Updates - Billing & Invoicing - Ordering Automation - Retail POS - Alerts/Notifications - For Restaurants - Order Entry - Mobile Access - Online Ordering **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - CRM - Restaurant POS - Access Controls/Permissions - Inventory Tracking - Customer Accounts - For iPad Devices - SSL Security - Clock In/Out - Transaction History - Sales Trend Analysis - Activity Dashboard - API - Real-Time Data - For Retail - Offline Access - Customer Database - Payment Processing - Barcode Recognition - Real-Time Updates - Customer History - Billing & Invoicing - Ordering Automation - Retail POS - Product Catalog - Inventory Replenishment - Returns Tracking - Data Synchronization - Touch Screen **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations - Third-Party Integrations - Order Management - Stock Management **Analytics** - Sales Tracking - Guest Counts - End of Day Reports - Customizable Reports - Sales Reports **Additional Functionality** - AI Copilot - Real-Time Data - Offline Access - Customer Database - Payment Processing - Activity Dashboard - Generative AI - Barcode Recognition - Credit Card Processing - Transaction History - Restaurant POS - Reporting & Statistics - Real-Time Updates - Customer History - Billing & Invoicing - CRM - Point of Sale (POS) - Ordering Automation - API - Retail POS - Sales Trend Analysis ## Top SumUp Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (354 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews)