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SumTotal

By Cornerstone OnDemand

3.3 out of 5 stars

How would you rate your experience with SumTotal?

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SumTotal Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the easy access SumTotal provides, making it a versatile tool for both administrators and employees. (1 mentions)
Users highlight the easy accessibility of SumTotal, benefiting from its user-friendly interface and seamless integration. (1 mentions)
Users appreciate the versatility and adaptability of SumTotal, enjoying its robust tools and user-friendly interface. (1 mentions)
Users appreciate the automation features of SumTotal, enhancing efficiency and streamlining training and performance management processes. (1 mentions)
Users appreciate the automation features of SumTotal, streamlining learning and performance tracking with ease and efficiency. (1 mentions)
Users find app performance lacking due to complex customization and a laggy video player experience. (1 mentions)
Users find the audio issues with SumTotal's video player frustrating due to lag and complexity in customization. (1 mentions)
Users find customization complex in SumTotal, with some features feeling less intuitive and video playback laggy. (1 mentions)
Users find customization in SumTotal challenging and some features lacking in intuitiveness, affecting the overall experience. (1 mentions)
Users find the lagging performance of SumTotal's video player frustrating, impacting their overall user experience. (1 mentions)

5 Pros or Advantages of SumTotal

1. Access Ease
Users appreciate the easy access SumTotal provides, making it a versatile tool for both administrators and employees.
See 1 mentions

See Related User Reviews

Rohit G.
RG

Rohit G.

Enterprise (> 1000 emp.)

4.5/5

"Comprehensive Talent Management Solution for Organization!!"

What do you like about SumTotal?

I liked the versatility that SumTotal provides its kind of impressive. It's very adaptable to various needs. Offers robust tools for learning manageme

2. Accessibility
Users highlight the easy accessibility of SumTotal, benefiting from its user-friendly interface and seamless integration.
See 1 mentions

See Related User Reviews

Rohit G.
RG

Rohit G.

Enterprise (> 1000 emp.)

4.5/5

"Comprehensive Talent Management Solution for Organization!!"

What do you like about SumTotal?

I liked the versatility that SumTotal provides its kind of impressive. It's very adaptable to various needs. Offers robust tools for learning manageme

3. Applicant Management
Users appreciate the versatility and adaptability of SumTotal, enjoying its robust tools and user-friendly interface.
See 1 mentions

See Related User Reviews

Rohit G.
RG

Rohit G.

Enterprise (> 1000 emp.)

4.5/5

"Comprehensive Talent Management Solution for Organization!!"

What do you like about SumTotal?

I liked the versatility that SumTotal provides its kind of impressive. It's very adaptable to various needs. Offers robust tools for learning manageme

4. Automation
Users appreciate the automation features of SumTotal, enhancing efficiency and streamlining training and performance management processes.
See 1 mentions

See Related User Reviews

Rohit G.
RG

Rohit G.

Enterprise (> 1000 emp.)

4.5/5

"Comprehensive Talent Management Solution for Organization!!"

What do you like about SumTotal?

I liked the versatility that SumTotal provides its kind of impressive. It's very adaptable to various needs. Offers robust tools for learning manageme

5. Automation Features
Users appreciate the automation features of SumTotal, streamlining learning and performance tracking with ease and efficiency.
See 1 mentions

See Related User Reviews

Rohit G.
RG

Rohit G.

Enterprise (> 1000 emp.)

4.5/5

"Comprehensive Talent Management Solution for Organization!!"

What do you like about SumTotal?

I liked the versatility that SumTotal provides its kind of impressive. It's very adaptable to various needs. Offers robust tools for learning manageme

5 Cons or Disadvantages of SumTotal

1. App Performance
Users find app performance lacking due to complex customization and a laggy video player experience.
See 1 mentions

See Related User Reviews

Rohit G.
RG

Rohit G.

Enterprise (> 1000 emp.)

4.5/5

"Comprehensive Talent Management Solution for Organization!!"

What do you dislike about SumTotal?

Customization in SumTotal is bit complex and it's some features are less intuitive. Its video player is something I dont liked as it feels laggy somet

2. Audio Issues
Users find the audio issues with SumTotal's video player frustrating due to lag and complexity in customization.
See 1 mentions

See Related User Reviews

Rohit G.
RG

Rohit G.

Enterprise (> 1000 emp.)

4.5/5

"Comprehensive Talent Management Solution for Organization!!"

What do you dislike about SumTotal?

Customization in SumTotal is bit complex and it's some features are less intuitive. Its video player is something I dont liked as it feels laggy somet

3. Complexity
Users find customization complex in SumTotal, with some features feeling less intuitive and video playback laggy.
See 1 mentions

See Related User Reviews

Rohit G.
RG

Rohit G.

Enterprise (> 1000 emp.)

4.5/5

"Comprehensive Talent Management Solution for Organization!!"

What do you dislike about SumTotal?

Customization in SumTotal is bit complex and it's some features are less intuitive. Its video player is something I dont liked as it feels laggy somet

4. Difficult Customization
Users find customization in SumTotal challenging and some features lacking in intuitiveness, affecting the overall experience.
See 1 mentions

See Related User Reviews

Rohit G.
RG

Rohit G.

Enterprise (> 1000 emp.)

4.5/5

"Comprehensive Talent Management Solution for Organization!!"

What do you dislike about SumTotal?

Customization in SumTotal is bit complex and it's some features are less intuitive. Its video player is something I dont liked as it feels laggy somet

5. Lagging Performance
Users find the lagging performance of SumTotal's video player frustrating, impacting their overall user experience.
See 1 mentions

See Related User Reviews

Rohit G.
RG

Rohit G.

Enterprise (> 1000 emp.)

4.5/5

"Comprehensive Talent Management Solution for Organization!!"

What do you dislike about SumTotal?

Customization in SumTotal is bit complex and it's some features are less intuitive. Its video player is something I dont liked as it feels laggy somet

SumTotal Reviews (42)

View 1 Video Reviews
Reviews

SumTotal Reviews (42)

View 1 Video Reviews
3.3
42 reviews
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Rohit G.
RG
Programming Analyst
Enterprise (> 1000 emp.)
"Comprehensive Talent Management Solution for Organization!!"
What do you like best about SumTotal?

I liked the versatility that SumTotal provides its kind of impressive. It's very adaptable to various needs. Offers robust tools for learning management, performance tracking, and talent acquisition in one cohesive platform. I have Experienced it have user-friendly interface which standouts. Its implementation and integration are also quite easy which provides easy access for both administrator and employees.

I had been using SumTotal to learn business knowledge and domain knowledge by enrolling a course on SumTotal in our company portal. Tracking of course and my performance being easy in SumTotal so sure shot its good tool. It has helped me managing course content seamlessly so most of the time I use SumTotal as go to tool. Experience with SumTotal is nice as it provides good customer support also. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

Customization in SumTotal is bit complex and it's some features are less intuitive. Its video player is something I dont liked as it feels laggy sometime. Review collected by and hosted on G2.com.

AP
Enterprise (> 1000 emp.)
"Unified training."
What do you like best about SumTotal?

Easy to locate the training you are assigned to. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

This is a new system to us. I dont have any dislikes at this time. Review collected by and hosted on G2.com.

Ramakrishna R.
RR
L2-Senior Technical Support Specialist
Information Technology and Services
Small-Business (50 or fewer emp.)
"Wonderful experience working as a client"
What do you like best about SumTotal?

Best support while working as a client. Had an experience of learning new technology while doing a project for them with my client. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

I don't have any dislike. Love to work directly with the company if any given opportunity. Review collected by and hosted on G2.com.

Jenny W.
JW
.
Mid-Market (51-1000 emp.)
"Not user friendly"
What do you like best about SumTotal?

Clean interface and nice graphics. Easy to read homepage. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

Navigating through the screens is difficult. Never sure what to click on. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Mid-Market (51-1000 emp.)
"Great choices in classes but a bit difficult to manage"
What do you like best about SumTotal?

The variety of courses and the way each individual can choose their own or managers can assign to them. Offers flexibility and ways to improve skillset at your own pace. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

It was not user friendly and sometimes needed outside intervention to get the courses you wanted loaded Review collected by and hosted on G2.com.

Dr Leena P.
DP
Manager - Projects
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"SumTotal Learning - An easy way to unleash your potential"
What do you like best about SumTotal?

SumTotal LMS has the best administrative features, custom dashboards and widgets. The landing page is very intuitive and user friendly. I admire its Global Search features, custom filters and custom reports development features. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

I like most of the features of SumTotal LMS. Since this is a cloud solution, we cannot customize the applications at large level. Review collected by and hosted on G2.com.

Meena B.
MB
Information Technology Project Manager
Enterprise (> 1000 emp.)
"Talent Management Made Easy"
What do you like best about SumTotal?

Development and Career growth tracking is one of the most downplayed things while working and a lot of employees do not tend to pay heed though it hits them in the end so talent management has made it easy for tracking goals. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

There is not much to dislike about the tool, its user friendly and also a lot more to explore, probably there needs to be more documentation regarding this. Review collected by and hosted on G2.com.

Amanda Y.
AY
English Second Language Teacher
Higher Education
Enterprise (> 1000 emp.)
"a system with many failures and deficiencies."
What do you like best about SumTotal?

I don't have so many positive things to limit this system. The system is very powerful, but not easy to use. They are a great investment but it seems that the system is very poorly structured and sincerely lacks much more. Our account manager is very responsive and helpful. There are many reporting options to choose from. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

They have a heavy customer service, the system is very inflexible. You cannot create evaluation forms, and you have to pay to have it done every year, even if it is a totally different year. The administration system is not easy to use and requires more business and navigation than normal. In addition, the learning interface is extremely difficult to work. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Enterprise (> 1000 emp.)
"From an admin perspective - just okay; as a learner, it was fine"
What do you like best about SumTotal?

interactive courses, embedded links, navigation through courses Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

some courses were timed or read aloud, others wouldn't let you move forward until every link was clicked Review collected by and hosted on G2.com.

Muhammad I.
MI
Web Developer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Little bit difficult to use"
What do you like best about SumTotal?

I like the domain concept to mange the users and descentralize administration. Review collected by and hosted on G2.com.

What do you dislike about SumTotal?

High startup on implementation cost. need more rely on technical staff to setup basic things Review collected by and hosted on G2.com.