Sumsub is our go to for KYC verification. All of the features are great and tested to the maximum the verification rate is great. Moreover, the transaction monitoring part of it is perfect Review collected by and hosted on G2.com.

Sometimes it reads data wrong from KYC documents Review collected by and hosted on G2.com.

UI and design is something that i mainly like Review collected by and hosted on G2.com.

too much paper work as a partner that makes the business a bit slower Review collected by and hosted on G2.com.

Highly configurable, with a very responsive account manager. Review collected by and hosted on G2.com.

The UI isn’t as user-friendly as Persona. Also, I feel like there are frequent system malfunctions. Review collected by and hosted on G2.com.

Product & Customization & Support service Review collected by and hosted on G2.com.

I have no questions and comments; I like everything. Review collected by and hosted on G2.com.

complete tool, no necesary buy other tools for AML Review collected by and hosted on G2.com.

is hard to understand. I waste tones of hours trying to understand how to configure things. IA agent works very well but still is hard to configure it. Review collected by and hosted on G2.com.

What I like the best about Sumsub are the user-friendly interface, verification levels, workflow builder and high success rate. Review collected by and hosted on G2.com.

Nothing really, I love everything about it. Review collected by and hosted on G2.com.

Reliable KYC/KYB verification process, automation, and easy integration, which helps streamline onboarding and compliance. Review collected by and hosted on G2.com.

Nothing. Totally satisfied with service. Review collected by and hosted on G2.com.

We have 4 years working with sumsub to implement our Costumer identification program, we have changed many times according to our needs and some auditors recommendation. The flows for the different programs are really dynamic and bring us the capabilities to do changes in real time. They collect every important document and take care, and the team supporting us is really good and careful.

In our daily operations we have been using sumsub and this has made easy our scalability.

Its all connected to our backend and the changes are sent without any hassle Review collected by and hosted on G2.com.

In the past we had some difficulties understanding some of the flow setting and the were helpful solving this. Also the support would have sometimes a hard time to change some things, probably trying to understand your motivation behind changes. Review collected by and hosted on G2.com.

I like being able to rely on a solution that integrates everything in one place: identity verification, transaction monitoring, and company verification. This greatly facilitates management and makes the process more efficient. Review collected by and hosted on G2.com.

Sometimes some unexpected false positives appear, which makes a manual review necessary. Review collected by and hosted on G2.com.

I appreciate the very good interface for managing user information, alongside a detailed dashboard for verification processes. The ability to define my own verification flow and the seamless mobile usability of such a flow are standout positives. I also find the flexible support and sales team valuable. The manageable pricing model by Sumsub, where I can select what I need without being pushed to buy inappropriate packages, is a big plus. Review collected by and hosted on G2.com.

I find the UI interface could be much more flexible, allowing for better integration into our existing web or mobile applications. The customization of graphics, colors, buttons, and fonts seems limited, which restricts our ability to tailor it to our brand's look and feel. Review collected by and hosted on G2.com.