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Sumo Logic Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Sumo Logic Media

Sumo Logic Demo - Complete visibility
Unified logs, events, metrics and traces help make sense of massive amounts of data faster — and more accurately. Out-of-the-box or pre-configured dashboards save time by bringing visibility to every component of the stack. Unique features like Partitions and Scheduled Views help users get visibi...
Sumo Logic Demo - Search Query Language
Deep interrogation through robust log queries of all datasets accelerates threat detection and troubleshooting performance issues. Uncover the “unknown unknowns” and empower your users with a rich operator library and easy-to-use search templates to quickly filter real-time insights and results
Sumo Logic Demo - Real-time insights
Rich data visualization on standard or customized dashboards helps visualize log data. Get deep performance and security insights with our machine learning-driven threat detection, integrated threat intelligence correlation, and deep search-based investigation
Sumo Logic Demo - Reliability management
Powerful log search and query let you create real-time SLIs and SLOs to monitor golden signals like latency and errors that can impact the user experience. You have accurate information for making data-driven decisions to balance reliability with innovation.
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Sumo Logic Reviews (363)

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Reviews

Sumo Logic Reviews (363)

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4.3
363 reviews

Pros & Cons

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Verified User in Construction
IC
Mid-Market (51-1000 emp.)
"Sumo is best tool to get the collective information like logs, features and monitoring"
What do you like best about Sumo Logic?

I like the way of easy usage while writing queries to get collective information with the help of Copilot. Very easy to implement to get the data by the number of features and integration in the application as well. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Not storing more than 90 days of data to fetch, if they can keep at least 180 days of data, that would be great. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Enterprise (> 1000 emp.)
"SumoLogic review"
What do you like best about Sumo Logic?

For simple queries, usage feels relatively intuitive and easy to pick up Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Query language has a learning curve - can take some time to pick up and get used to for complex queries Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Enterprise (> 1000 emp.)
"Does the job well when integration exists"
What do you like best about Sumo Logic?

I provides an ability to create robust dashboards which businesses generally need. So instead of having to drill down into data to find what is wrong, most of the times we can easily find stuff out right from dashboard. It saves lot of time.

Implementation too is quite easy. Good customer support.

We use it quite regularly in our organization. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Number of integrations are lower compared to competitors. They need to increase the number of integrations with other systems. Even if integrations are present, many times they do not provide the expected features making them unusable. Custom development is needed at times to send data here if integrations are not present. Review collected by and hosted on G2.com.

RO
Senior Business Analyst
Enterprise (> 1000 emp.)
"A great monitoring tool that is easy to use and has great training resources"
What do you like best about Sumo Logic?

I like how simplified the search navigation is. It allows us the ability to have some great monitoring dashboards set up by people other than developers. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Theres not really much that I don't dislike. Setting up the collectors is sometimes frustrating but with some playing around it all comes together. Also they seem to have avery short timeout on their site. Review collected by and hosted on G2.com.

Eric Y.
EY
Senior Director of Data Science
Enterprise (> 1000 emp.)
"Probably the easiest system to capture logs and quickly sift through logs to identify what is needed"
What do you like best about Sumo Logic?

I really appreciate the fact that SumoLogic has a pretty performant query engine that allows me to drill down to the specific log entry that I need to resolve either application errors or performance issues. It does this is a relaitvely transparant way so we don't have change our exisitng logging practices. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

it doesn't default to always searching the latest logs, and you have to manuallly set it every time. Review collected by and hosted on G2.com.

Avinash K.
AK
Staff Software Engineer
Mid-Market (51-1000 emp.)
"A great Log mining tool"
What do you like best about Sumo Logic?

Itegration and mining of application logs. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Sumo logic log query syntex is sometime not intutive. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Enterprise (> 1000 emp.)
"Great product at the price"
What do you like best about Sumo Logic?

It does all the jobs that competitors do.

Very simple to handle and implement.

Accepts almost any kind of data and allows preprocessing and flexible indexation.

Customer support is good.

Can handle data streams and frequent API calls for ingestion. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

I think the documentation needs to be revisited in certain cases.

Preprocessing the data can be simpler on the UI.

Out of the box common preprocessing and structuring methods should be added.

Integration wth salesforce can be improved. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Great tool to monitor and analyze logs"
What do you like best about Sumo Logic?

Very easy to use and many different tools to navigate it easily Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

You can get lost on all the different options it has Review collected by and hosted on G2.com.

SS
N
Mid-Market (51-1000 emp.)
"Log correlation and alerting for the enterprise with playbook support"
What do you like best about Sumo Logic?

The product allows us to quickly troubleshoot issues and send alerts in real time as it pretains to detect security threats or system performance issues. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

Slow performance, especially when searching older data Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Mid-Market (51-1000 emp.)
"Sumo is the best tool for Log Management"
What do you like best about Sumo Logic?

Its a great single pane of glass that integrates well with our other ERP solutions and SAAS products. Ease of Use and implementation is also a great plus. Review collected by and hosted on G2.com.

What do you dislike about Sumo Logic?

The customer support hasn't been as expected and there have delays in processing tickets and inquiries. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

17 months

Average Discount

7%

Perceived Cost

$$$$$

How much does Sumo Logic cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 32 purchases.

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Sumo Logic Features
Resolution Automation
Resolution Guidance
System Isolation
Incident Logs
Incident Reports
Resource Usage
Incident Alerts
Database Management
Workflow Management
Dashboards and Visualizations
Alerts and Notifications
Reporting
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