Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Easy to use product"
3.5/5
What do you like best about Summize?

Once you realise how the product works it can very powerful and save a lot of time. The set up was very straight forward and there were lots of instructions on how to implement the various integrations. Review collected by and hosted on G2.com.

What do you dislike about Summize?

The onboarding didn't seem to include the best practices of using the product and advising on how to get the team set up for adoption success Review collected by and hosted on G2.com.

Response from Beth Whitehurst of Summize

Thank you for sharing your experience with us! We're happy to hear that you found Summize to be a powerful and time-saving tool for your team. We understand your feedback around the onboarding process and will work on improving this for the future.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Excellent system and service!"
5/5
What do you like best about Summize?

Easy to use, flexible great service, taking on board feedback and implementing updates and requested features. Stable and dependable platform which is always available and accessible without problems. Review collected by and hosted on G2.com.

What do you dislike about Summize?

More off-the shelf sector-related templates/exemplars for clause manager and create would be helpful. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"A platform built and designed by legal professionals for legal professionals"
5/5
What do you like best about Summize?

Everyone at Summize have been very helpful and knowledgable.

The implemtation process is running smoothly and we are ahead of schedule.

The platform is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Summize?

Implementation fee was approx. 30% of first year spend but worth it as they do so much for you. Review collected by and hosted on G2.com.

AT
Alyson T.
Mid-Market (51-1000 emp.)
"Great Program and Staff"
5/5
What do you like best about Summize?

Easy to integrate with various existing workflows and AI functionality. Review collected by and hosted on G2.com.

What do you dislike about Summize?

Think there's continued room to grow into a push contracting system, it's outlook integration is a good start. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Outstanding customer support"
4.5/5
What do you like best about Summize?

Super innovative tool! Almost every other week a new feature is launched and because of the close relationship with the Customer Success team, we get to know about it and are supported to implement it super fast. It is like a playground to explore and test new features and technologies, e.g., contract redlining with LLMs. Review collected by and hosted on G2.com.

What do you dislike about Summize?

Some smaller bugs and issues which were managed and resolved quickly. Review collected by and hosted on G2.com.

LL
Larry L.
Mid-Market (51-1000 emp.)
"Conversion to and use of Summize - one word - AWESOME"
4.5/5
What do you like best about Summize?

The conversion from our previous CLM could not have gone smoother (especially compared to the problems we has when we converted to that provider). Summize has been fantastic at helping us get up and running and making sure we understand how to use the features. One of the most important things to us is that we have a provider that listens to our needs and considers changes to their product (if possible) to help us use it the way we use it. Summize has absolutely shined in this regard. Within two weeks we had a new feature that we had asked for. Review collected by and hosted on G2.com.

What do you dislike about Summize?

NOTHING. I am serious about this. At this point in the process, we have not run into one thing we do not like. Review collected by and hosted on G2.com.

Response from Beth Whitehurst of Summize

We're thrilled to hear that the conversion to Summize has been a smooth and positive experience for your team, Larry. Our goal is to provide a user-friendly platform that meets your needs, and we're glad to hear that we've been able to do so. Thank you for your feedback!

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Everseen Limited"
5/5
What do you like best about Summize?

It is a single source of truth for all our contracts.

User friendly platform and the training provided by the Summize team has been second to none. Review collected by and hosted on G2.com.

What do you dislike about Summize?

There is no major criticism of the platform Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Very capable CLM platform with some cool features"
4/5
What do you like best about Summize?

Search functionality (and therefore it's tagging/categorisation features) is really intuitive for the broader read-only access users who want to check up on suppliers and existing contracts. It's integrations into our wider ecosystem (teams/salesforce etc) helps to streamline work too. Review collected by and hosted on G2.com.

What do you dislike about Summize?

Not a great deal, personally I think it's UI is a little bland and dated, also a dark mode would be appreciated. Review collected by and hosted on G2.com.

Response from Beth Whitehurst of Summize

It's great to hear that Summize is helping you centralize contracts, manage renewals, and maintain a supplier database. We appreciate your feedback about the UI and dark mode, and we'll take that into account as we continue to enhance our platform. Thank you for your feedback!

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Great Customer Care"
4.5/5
What do you like best about Summize?

The user-friendly UI and constant innovation on functionalities. Customer success team is hands on and keen on understanding and solving customer's issues with speed. It is a real pleasure to work with the Summize team. Review collected by and hosted on G2.com.

What do you dislike about Summize?

Creating approval workflows is not very easy with the tool. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy and pleasant to deal with"
3.5/5
What do you like best about Summize?

Helpful support staff and knowledge on hand to enable system implementation.

Customisable integrations with third party vendors

simple to use both on premise and upload or direct into summize Review collected by and hosted on G2.com.

What do you dislike about Summize?

Not really come across any downsides, maybe the change to account managers but this is a frequent occurence with many companies. Review collected by and hosted on G2.com.

Response from Beth Whitehurst of Summize

Thank you for your feedback! We're pleased that you find our integrations simple to use and that Summize allows for easy document management.