OpenAir is a tool that allows for a lot of financial projection and forecasting data. My company uses it to track multiple team members working on multiple projects, as well as invoice for that time spent against projects. When used correctly, you can forecast how many hours a person will spend on a project and OpenAir calculates how much revenue that will bring our company. Review collected by and hosted on G2.com.

OpenAir's user interface is outdated. Like all software, there is always room to improve. For the functions that my company uses OpenAir for, there are few that are difficult to work with. Let's say you have Employee A assigned to a project and you project she'll work 15 hours per week on the project. She submits her timesheet via OpenAir and actually works 0 hours for the week. OpenAir assumes that she still worked 15 hours, but just forgot to submit her timesheet. That means that your financial forecast will be impacted, since OpenAir still counts that revenue towards the project. Some manual clean up or a specific, custom script is needed to help you manage this issue. The mobile experience of OpenAir is also very cumbersome. Review collected by and hosted on G2.com.

We like that we can run a report like I just ran last week that enabled us to find $1300 in unbilled expenses that would have slipped through the cracks. We like that we can run full project lifecycle reporting that even includes future travel expenses in project budget projections. We like that our resource schedules are real-time and accessible to everyone. We also like that we have been able to develop an integration for our expense reporting with OpenAir that enabled complete transparency into reported and unreported corporate credit card expenses by cardholder which we are able to reconcile using a matching process at month-end. This has helped us to find all unreported transactions that would otherwise fall through the cracks and go unbilled to our clients. The match is now current with our month-end close and resulted in an 80% timesavings that we had been spending working on a 9-month backlog! Review collected by and hosted on G2.com.

User community currently unable to vote on enhancement requests. The UI around resource planning and project budgeting is not very well designed - too many teeny little settings and filters that are cryptically named. Currently, there is no native notification for late expense reports in the system, although this can be done as a custom script. Review collected by and hosted on G2.com.

Time-tracking system is very helpful and user friendly; ease of the entering no. of hours saves time to complete the time sheet Review collected by and hosted on G2.com.

Running reports is a little difficult to navigate Review collected by and hosted on G2.com.

how customizable OA is to each business use case Review collected by and hosted on G2.com.

sometimes you don't know what you don't know so would like to get more visibility into capabilities of OA in a more digestible format instead of just the admin guides, also there are just some parts of OA that makes sense to combine or have talk to each other but it doesn't currently Review collected by and hosted on G2.com.

Flexibility. You can create a workflows that work with current processes. Review collected by and hosted on G2.com.

Cost accounting side is somewhat rigid, and you have to rethink how you manage results. Review collected by and hosted on G2.com.

Variety of options and possibilities, design Review collected by and hosted on G2.com.

Not intuitive. Very hard to figure out where to select an option Review collected by and hosted on G2.com.

We use both NetSuite and Open Air and I like that you can just log into one place to get both items. The program was flexible with our environment and is very easy to use. I train CR reps on the system and its pretty straight forward. Thank you Review collected by and hosted on G2.com.

I wish our company would have hired someone to make it work more effectively with our company. Discounts don't flow over to Open Air from NetSuite. That is my biggest issue. Review collected by and hosted on G2.com.

Formatting and various display options, flexible in that aspect Review collected by and hosted on G2.com.

Tabs should talk to each other. Easy to not realize when you're not looking at up to date information is crazy to me. Should be instantaneous and constantly flowing. Review collected by and hosted on G2.com.

1. Cloud based ERP system allowing users to keep track time and expenses anytime and anywhere.

2. OpenAir is built based on a simple logic, so it is easy for beginners (a person has IT back ground knowledge) to understand.

3. It is flexible to modify OpenAir to the way you wanted. Review collected by and hosted on G2.com.

Integration between NetSuite and OpenAir Review collected by and hosted on G2.com.

OpenAir is a valuable tool for time tracking, invoicing, and reporting. We rely heavily on OpenAir and find it to be a useful tool. One of the best things about working with NetSuite is that they do really seem to care about their customer's needs, and are always making improvements to the current product. Their support is excellent, which I find to be really unusual these days for online services. OpenAir is complex, which can mean that it's difficult to figure new things out on my own, but I'd rather have the flexibility of use and range of options available to me and need a little help sometimes. Overall, I like using OpenAir very much. Review collected by and hosted on G2.com.

As a company, we've been pretty disappointed in the resource tracking tools. This is not my area of the business, but my colleague who concentrates on this area is frustrated by the limitations. She has reached out for help, but most of the things that she wants simply aren't available at this time. Review collected by and hosted on G2.com.