Edit

AC

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

10/19/2021

"OpenAir to Manage SaaS PS"

4/5

What do you like best about SuiteProjects Pro?

Reporting capabilities are easy and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about SuiteProjects Pro?

UI can involve too many clicks. Simplify time entries and expense entries with a mind on minimizing clicks. Review collected by and hosted on G2.com.

Response from Pamela Jacob of SuiteProjects Pro

edit

Thanks for taking the time to leave a review! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

10/11/2021

"Good system to save your project details and timesheet however not the most user-friendly!"

3/5

What do you like best about SuiteProjects Pro?

able to save projects and timesheets well Review collected by and hosted on G2.com.

What do you dislike about SuiteProjects Pro?

not a very userfriendly system; it could have been better Review collected by and hosted on G2.com.

Response from Pamela Jacob of SuiteProjects Pro

edit

Thank you for taking the time to leave a review. If you haven't already done so, please feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly or email me at pamela.jacob@oracle.com so we can connect directly with you on feedback.

AM

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

10/20/2021

"Time Entry and Integration"

1.5/5

What do you like best about SuiteProjects Pro?

The best part would be the grid format for Time entry. Some of the reporting features are robust. Review collected by and hosted on G2.com.

What do you dislike about SuiteProjects Pro?

The data cannot flow back into Netsuite from OpenAir to utilize the analytic functions in NetSuite. The expense process is daunting and not seemless Review collected by and hosted on G2.com.

Response from Pamela Jacob of SuiteProjects Pro

edit

Hello. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at pamela.jacob@oracle.com so we can connect directly with you on feedback.

LW

Leigh W.

Head of IT

Mid-Market (51-1000 emp.)

11/25/2020

"A mature system that's unfortunately dated"

2/5

What do you like best about SuiteProjects Pro?

It contains a lot of functionality that has been implemented over the last 10-15 years. Review collected by and hosted on G2.com.

What do you dislike about SuiteProjects Pro?

The system is ugly to use and still looks the same as it did 10+ years ago when I was using it.

In my opinion the entire interface needs a complete rework and modernisation. The system has some good functionality but my users avoid using it because of the user experience. They've even gone to the point of creating their own resourcing dashboard because the built in ones were ugly to use.

The API is also clunky to use compared to modern standards. Review collected by and hosted on G2.com.

DD

Diwakar D.

Development Manager ETL & Business Analytics

Mid-Market (51-1000 emp.)

5/7/2021

"OpenAir PSA Review"

4.5/5

What do you like best about SuiteProjects Pro?

the resource booking page is intuitive and helps in managing the resources efficiently Review collected by and hosted on G2.com.

What do you dislike about SuiteProjects Pro?

The reporting needs to be more intuitive Review collected by and hosted on G2.com.

Response from Pamela Jacob of SuiteProjects Pro

edit

Thanks for taking the time to leave a review, Diwakar! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

UC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

5/10/2021

"Nice product, expense reports a bit long and cumbersome to manage"

4/5

What do you like best about SuiteProjects Pro?

Easy to access and also available on mobile Review collected by and hosted on G2.com.

What do you dislike about SuiteProjects Pro?

Expense reports a bit long and cumbersome to manage, especially on mobile Review collected by and hosted on G2.com.

Response from Pamela Jacob of SuiteProjects Pro

edit

Thanks for taking the time to leave a review! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly or email me at pjacob@netsuite.com so we can connect directly with you on feedback.

UP

Verified User in Pharmaceuticals

Small-Business (50 or fewer emp.)

5/11/2021

"Outdated User experience"

1.5/5

What do you like best about SuiteProjects Pro?

Mutilple functions available, employees time and expenses as well as client billing. Review collected by and hosted on G2.com.

What do you dislike about SuiteProjects Pro?

The UI and UX are outdated and not intuitive. Integrations require custom script. Review collected by and hosted on G2.com.

Response from Pamela Jacob of SuiteProjects Pro

edit

Hello. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly or email me at pjacob@netsuite.com so we can connect directly with you on feedback.

AO

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

6/2/2021

"it's good and user friendly."

2.5/5

What do you like best about SuiteProjects Pro?

As compare to other ERPs PSA is the best and userfriendly and customer easily accebile and adpot system very fastly. Review collected by and hosted on G2.com.

What do you dislike about SuiteProjects Pro?

we have orcale primavera woth lot of features. Review collected by and hosted on G2.com.

Response from Pamela Jacob of SuiteProjects Pro

edit

Hello. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly or email me at pjacob@netsuite.com so we can connect directly with you on feedback.

UH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

5/18/2021

"OpenAir PSA review"

3.5/5

What do you like best about SuiteProjects Pro?

I love the fact that I only need One system to manage everything. It's wonderful. Review collected by and hosted on G2.com.

What do you dislike about SuiteProjects Pro?

I don't have any complaints or concerns. Review collected by and hosted on G2.com.

Response from Pamela Jacob of SuiteProjects Pro

edit

Thanks for taking the time to leave a review! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

AB

Alan B.

Small-Business (50 or fewer emp.)

7/22/2020

"Project management or integration."

4.5/5

What do you like best about SuiteProjects Pro?

This software highlights the impression of noticing that you manage and create projects with time tracking, this benefits an excellent proportion of time investment guarantee with commercial activities, I like your allocation of resources to have a light professional working comfort, your interface is nice, creating visual satisfaction of eye-catching colors and captures the careful attention of system buyers. Review collected by and hosted on G2.com.

What do you dislike about SuiteProjects Pro?

It has certain obsolete functionalities that do not make its priorities adequately, known for not being intuitive, causing an emblematic imbalance in the system, needing a better practical knowledge to achieve an innovative advance, this means that your digital infrastructure has certain inflexible terms and This The latter needs a variety of open screens to make respective decisions about certainly adequate resources. Review collected by and hosted on G2.com.

Recommendations to others considering SuiteProjects Pro:

Openair PSA is worth using as it controls consulting for jobs with few interests for the company, helps us create projects not to mention favorable time tracking, continuous reporting is an important factor in choosing this bold system . It made us teach ourselves how to spend our time to perform at our best when we work for the best progress possible. Review collected by and hosted on G2.com.

What problems is SuiteProjects Pro solving and how is that benefiting you?

My experience with the software has been incredible since one of its tools allows us to track and program some other varied resources of our system consultants, making data recording and effective time tracking shorter and easier, your follow-up ... Service hours help regulate my business by advising the financial side to carry out solid control. Review collected by and hosted on G2.com.