OpenAir has a rock-solid billing engine that easily accommodates new product lines and pricing models. Review collected by and hosted on G2.com.

The mobile app doesn't allow the same configurability as the online user interface. Review collected by and hosted on G2.com.

I like how I can schedule Resources through Bookings and that I can see how Resources are utilized. I also like how we can get detailed with Projects or keep high level depending on our project scenario. The Timesheet module is nice too as it can remind people to enter timesheets via email as many times as you want to set the reminders. The Reports also give us better to our timesheet status and what exact stage it's in. Review collected by and hosted on G2.com.

There are some disconnections between modules like Bookings and Project Tasks and it's sometimes frustrating to have to create a booking and task separately that may be exactly the same. I also wish we could zoom in on the Resource Planner view so the information was easier to read. Review collected by and hosted on G2.com.

The ability to manage projects and resources. I like being able to easily customize OpenAir to tailor information pertinent to my business. Review collected by and hosted on G2.com.

The information gap between the resource module and the project module. Seems like there should be a way to integrate these seamlessly. Review collected by and hosted on G2.com.

I spend months evaluating PSA solutions, and no doubt OpenAir was the best solution for us. It is flexible and customizable, and very user friendly. We use it across five consulting practices that all work differently. OpenAir is simple to use, and the fact that it is so customizable makes it invaluable in all levels of the organization. I have received a lot of positive feedback from the consultants telling me that it is very easy to fill out and submit timesheets.

Another feature I really like is the reporting module. It can be a bit complex to begin with, but as soon as you learn the tool it is easy to set up all sorts of reports. Review collected by and hosted on G2.com.

The user interface is a little outdated; and I would like to be able to save different filter settings in the resource booking planner. Review collected by and hosted on G2.com.

We manage the entire project lifecycle using OpenAir from planning to execution. Our project plans are detailed including budgets with all billing rules created to perform the job successfully and automate the quote to cash process. We capture all actuals for both time and expense within the services organization as well as across the entire company. Visibility into all resources from both a utilization and availability perspective are critical to our overall success. A set of key metrics and reports are used to manage the business and ensure targets are achieved. OpenAir is very easy to use. We are very happy with the overall product performance and functionality to help us manage our business. Review collected by and hosted on G2.com.

There is not much to dislike about OpenAir if you run a services organization. Review collected by and hosted on G2.com.

The system really gets our business. We've been able to automate so many previously manual processes and get better control. Dashboard are not only pretty, but are the steering wheel to drive our business.

What: I which we had the bandwidth to keep up with all the new features they introduce every quarter. Some amazing new capabilities we want to take advantage of. Review collected by and hosted on G2.com.

I which we had the bandwidth to keep up with all the new features they introduce every quarter. Some amazing new capabilities we want to take advantage of. Review collected by and hosted on G2.com.

Ease of use and the report creation functionality. I also like the mobile app. Review collected by and hosted on G2.com.

Defects in the mobile app that require me to log into the website before submitting an expense report. Review collected by and hosted on G2.com.

I love the integration into the NetSuite software. It allows for more automation freeing up more time for other tasks. Review collected by and hosted on G2.com.

Sometime getting the integration to work seamlessly with NetSuite is challenging due to the rigidity of the NS system. But it is good in a sense that it forces us to have best practices. Review collected by and hosted on G2.com.

I have experience with other Oracle based software, but Open Air is much more user friendly. Easy to access and easy to follow the procedures. I like the flexibility and being able to modify filters and menus. I like the integration between Net Suite and the Open Air. Much more user friendly compare to other Oracle based software Review collected by and hosted on G2.com.

I've been using it for 4 months right now, so still in a learning stage, however, sometimes I find hard when I need to find certain JRN in a certain period. Review collected by and hosted on G2.com.

Breadth of functionality for PSA, almost ready to go out-of-the-box with base functionality for a lot of organizations. API access provides further custom configuration and process capabilities. Review collected by and hosted on G2.com.

Mobile needs work. BI is limited when compared to special BI tools but they may be fixing this by providing data access for other tools. Certain features need refinement for more complex scenarios. Review collected by and hosted on G2.com.