--- title: SuiteProjects Pro Reviews meta_title: 'SuiteProjects Pro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 231 reviews by the users' company size, role or industry to find out how SuiteProjects Pro works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 231 scale: '5' date_modified: '2026-07-20' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # SuiteProjects Pro Reviews **Vendor:** Oracle **Category:** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) **Average Rating:** 3.7/5.0 **Total Reviews:** 231 ## About SuiteProjects Pro NetSuite SuiteProjects Pro (formerly known as NetSuite OpenAir) is a Professional Services Automation (PSA) solution that supports the full project delivery lifecycle including planning, resourcing, budgeting, activity tracking, and billing allowing you to gain data-driven, real-time visibility and anytime, anywhere access to project information and performance. With NetSuite SuiteProjects Pro, you can Automate Project billing and invoicing, improve decision-making, and achieve greater insights and monitoring of how projects are performing. OPTIMIZED RESOURCE MANAGEMENT Maintain tighter control of your operations with drag-and-drop resource management tools that allow managers to quickly deploy resources to projects according to job needs, employee skills, experience, and availability to increase resource utilization. IMPROVED PROJECT PROFITABILITY Make it easy to update and report on project status; giving visibility to project analytics such as performance metrics, and budget versus actuals in real-time, using easy-to-read graphs and reports to optimize price, billing rates, and staffing for overall project profitability. COMPLETE PROJECT FINANCIALS Connect project activities with company financials and improve cashflow management with Invoice creation that is streamlined and accurate to reduce Days Sales Outstanding (DSO) and ensure precise accounting and billing throughout the project lifecycle. INCREASED PRODUCTIVITY Automate the entire time and expense reimbursement cycle and boost efficiency by submitting time and expenses from anywhere that is automatically tied to project accounting. With mobile, access from anywhere to stay informed with project status and capture and approve detailed time and expense information. GREATER INSIGHTS AND MONITORING Keep all your data in one centralized location for better visibility and insight into how your projects and organization are performing with robust reporting and analytical tools that can integrate into company financials. ## SuiteProjects Pro Pros & Cons **What users like:** - Users appreciate the **ease of use** of SuiteProjects Pro, allowing efficient project management and task assignments. (1 reviews) - Users value the **intuitive nature** of SuiteProjects Pro, facilitating effective governance and resource management for project managers. (1 reviews) - Users appreciate the **invoicing capabilities** of SuiteProjects Pro, facilitating easy tracking of billable hours for clients. (1 reviews) - Users appreciate the **stable platform and robust project management features** of SuiteProjects Pro for efficient task handling. (1 reviews) - Users appreciate the **reporting efficiency** of SuiteProjects Pro, benefiting from enhanced insights without sacrificing usability. (1 reviews) - Users value the **enhanced resource management** features of SuiteProjects Pro, ensuring intuitive governance for project managers. (1 reviews) - Task Assignment (1 reviews) - Users find **time tracking** in SuiteProjects Pro an effective method for managing their timesheets efficiently. (1 reviews) - Tracking Ease (1 reviews) **What users dislike:** - Users encounter **bug issues** with the UI, making it finicky and sometimes unresponsive, which detracts from the experience. (1 reviews) - Users find the **interface complex** , highlighting the need for a more flexible reporting feature and better integration. (1 reviews) - Users face a **difficult setup** initially, but the software proves effective for enterprise project management once configured. (1 reviews) - Users find the **initial learning curve and setup complexity** challenging, but the system performs well once established. (1 reviews) - Users note the **missing features** in SuiteProjects Pro, wishing for enhanced flexibility and AI integration options. (1 reviews) - Users find the **UI to be finicky and outdated** , negatively impacting the overall user experience with SuiteProjects Pro. (1 reviews) ## SuiteProjects Pro Reviews ### 1. Solid Resource Management and Project Management Tool with some UI enhancements needed **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2017 **What do you like best about SuiteProjects Pro?** Very solid resource planning tool that can be used to manage technical resources. Integrates project, client and resource management along with time tracking and reduces the number of independent systems. Provides solid reporting and dashboards that can be managed depending on user roles and permissions. **What do you dislike about SuiteProjects Pro?** UI needs to be modernized. Some areas of the site need better visuals for reporting and communication. Workflow UI can also be improved - workflow is often not completed since users are unclear that the workflow is still not complete. It also often takes several steps to perform some simple operations. The tools is very customizable and therefore a lot of training is needed to ensure that reports and the workflows yield the correct result. **Recommendations to others considering SuiteProjects Pro:** Plan your implementation and ensure that you understand the features and capabilities before finalizing the requirements. **What problems is SuiteProjects Pro solving and how is that benefiting you?** Implementing OA resulted in significant time savings and ability to make resource decisions faster. It has also integrated our resource management with time recording and billing very effectively. Realized faster invoice preparation turnaround and better communication across the board regarding resource usage and planning. We needed custom calculations for resource and revenue forecasting and due to the fact that OA supported various means of calculating this - we were able to get most of the results we needed. **Official Response from Anne Dela Cruz:** > Thank you very much for reviewing our product, we appreciate the support. I especially like your recommendation for implementation which will prove useful to future customers. ### 2. OpenAir APIs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2017 **What do you like best about SuiteProjects Pro?** There are well-documented APIs for reading from and writing to the tables (project, project billing rule, project billing transaction, and others). Custom columns can be added. There is a NetSuite bundle available. **What do you dislike about SuiteProjects Pro?** The read operations are limited to 1000 table rows. There are other usage limits which, when exceeded, cause errors. There are certain characters which are not accepted in entry. **What problems is SuiteProjects Pro solving and how is that benefiting you?** The company uses OpenAir for tracking time, projects, and budget. They use this info internally and present it to our clients when billing. ### 3. Robust Software with Lots of Options **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2017 **What do you like best about SuiteProjects Pro?** I like that OpenAir has a lot of functionality and reporting options. I also like that it continually updates and improves. We have been able to integrate the software with our other sales and accounting software. **What do you dislike about SuiteProjects Pro?** There are a lot of settings and options so it is kind of overwhelming to a new user. It takes a lot of time to learn to use the software as an administrator. **Recommendations to others considering SuiteProjects Pro:** Seek support when implementing. Make sure several people are trained as an admin, and learn to use the reporting features early on. **What problems is SuiteProjects Pro solving and how is that benefiting you?** We use the software for time tracking, client billing, and reporting. We have been able to customize the software to fit our business needs, and it's very helpful that all of this information is online and readily accessible. ### 4. Openair is a good Project Management tool with some quirks and a high price tag **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2017 **What do you like best about SuiteProjects Pro?** Task and template management works well for repetitive projects once you are fully set up. Automated integration with Netsuite keeps things consistent between two separate systems. The Bookings planner is a great step forward for getting an overview of your resource allocations. **What do you dislike about SuiteProjects Pro?** Expensive. The cost goes up every year we renew. Integration with Netsuite is not real-time and can cause headaches when backing out mistakes. Making multiple changes to a project's task list could be a lot more user-friendly. They are very selective with what properties you can mass-change for projects/users/etc, so some things will require you to still change line-by-line. We are still relying on external reports for a lot of things despite having the built-in reports module. **Recommendations to others considering SuiteProjects Pro:** If you really like Netsuite, I would recommend trying to make it work in Netsuite only. The integration between Netsuite and Openair is not perfect and not being improved. **What problems is SuiteProjects Pro solving and how is that benefiting you?** Resource management was our priority when signing up. We've used their bookings module to accomplish this but have also signed up with Netsuite integration to streamline our project and accounting processes almost completely into Netsuite/Openair. **Official Response from Anne Dela Cruz:** > Thank you for reviewing OpenAir and our integration with NetSuite, and I completely agree that both systems work best together, with both PSA and ERP. I’ve also taken note of your feedback on our pricing and reporting, and rest assured that I will relay these to our internal teams. ### 5. Ok cloud PSA software for simple project controls **Rating:** 2.5/5.0 stars **Reviewed by:** Jason W. | IT Manager, Industrial Automation, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2017 **What do you like best about SuiteProjects Pro?** Clean interface, easy to understand. can manage projects with complexity or simple, the setup is the same **What do you dislike about SuiteProjects Pro?** inflexible without expensive custom development. Price increases we have had to repeatedly fight. **Recommendations to others considering SuiteProjects Pro:** Not kept very current, I assume because they were bought by Netsuite, which was bought by Oracle, and each of those companies has a product to upsell. **What problems is SuiteProjects Pro solving and how is that benefiting you?** project tracking, time and expense. Fairly easy to administer. ### 6. Great Product and excellent customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Rajeshwari S. | Software Engineer Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2017 **What do you like best about SuiteProjects Pro?** NetSuite or OpenAir support is very responsive to resolve all our issues on-time. **What do you dislike about SuiteProjects Pro?** Unable to reach directly to OpenAir Technical team when we have issues related to Production support, but they are very responsive for all the cases created online. **Recommendations to others considering SuiteProjects Pro:** Great Product, easy to use and maintain. **What problems is SuiteProjects Pro solving and how is that benefiting you?** Customer service always responded to us on our how to question and issues related to SOAP APIs ? ### 7. The benefits of NetSuite integration speak for themselves **Rating:** 4.0/5.0 stars **Reviewed by:** Adam G. Chaikin C. | Principal, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2017 **What do you like best about SuiteProjects Pro?** I like the ease that we were able to connect between NetSuite and OpenAir. It is what my client's PSG was really looking for. It is a well organized tool for the job and one that my client has used for years. **What do you dislike about SuiteProjects Pro?** We accidentally loaded our employee history instead of just active employees. Other than that, we were happy. **Recommendations to others considering SuiteProjects Pro:** If you are going to use NetSuite with a professional services team, this is a wise choice. There are other options but the connector makes this choice worthwhile. **What problems is SuiteProjects Pro solving and how is that benefiting you?** It manages the PSG at the client seamlessly ### 8. Beneficial **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2017 **What do you like best about SuiteProjects Pro?** The ability to pull useful data on demand. **What do you dislike about SuiteProjects Pro?** The wait times for generating reports can be a pain and hassle especially when I need to deliver KPI's on demand. I want to be able to generate when I need. Also, if I have multiple reports generating, that can be a disaster. My system shuts down or freezes all together which again, causes massive frustration when you are in the middle of something and on a time constraint. **What problems is SuiteProjects Pro solving and how is that benefiting you?** The benefit is being able to pull a variation of reports and metrics with the system. Also, very user friendly. ### 9. I've been the Admin for an OpenAir deployment at Novitex Enterprise Solutions since May 2012. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2017 **What do you like best about SuiteProjects Pro?** OpenAir provides the functionality my company needs, with no compromises. We use the Professional Services Automation and Project Time Tracking functionality. We are very satisfied with the application. I have ADMINed SAP CATS previously. Compared to SAP CATS, OpenAir is far easier for users, and provides the flexibility I need to enhance it's base functionality to meet my companies needs. **What do you dislike about SuiteProjects Pro?** In my opinion, the OpenAir Reporting Engine is outdated. Dashboards have limited capability, and need to be updated to provide "Excel-like" dashboard functionality. **Recommendations to others considering SuiteProjects Pro:** Look at functionality, ease of use from a users perspective, and an administrators perspective. OpenAir provides our users with a very simple interface which can be customized to meet their needs. OpenAir costs are very reasonably priced for the functionality it provides. OpenAir integrates with Salesforce.com very well. **What problems is SuiteProjects Pro solving and how is that benefiting you?** Financial benefits: Integration with Salesforce.com to provide cost of sales. Project task level capitalization to allow for depreciation related to s/w assets. Corporate start-up cost capture based on labor (time) against specific projects. ### 10. Good tool for basic project management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2016 **What do you like best about SuiteProjects Pro?** I have been using Open Air for 5 years, I like the ease of creating new projects and navigating the site. I like that my account number shows up for me in the site when I go to Support to contact NetSuite with an issue. **What do you dislike about SuiteProjects Pro?** It is so very difficult to pull all the useful information from a project into a report. **Recommendations to others considering SuiteProjects Pro:** Take the time to learn the site, use the sandbox to try things before you implement them in the live environment. Get NetSuite to walk you through creating reports so it is not so much of a hassle when you learn you need certain info in reports. This system integrates fairly well with other systems as well. **What problems is SuiteProjects Pro solving and how is that benefiting you?** We are generating invoices, tracking project completion, revenue recognition, tracking expenses incurred on a project level. It has been nice to have a system that can track so much info. ### 11. Accessible, Real-time PSA Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2017 **What do you like best about SuiteProjects Pro?** Real-time Project management and Utilization Ability to configure system to business needs. Proxy feature and sharing of reports makes the system easy to support. **What do you dislike about SuiteProjects Pro?** Mobile app needs updating, would prefer a BI tool for reporting. **Recommendations to others considering SuiteProjects Pro:** Easy workflow / approvals and configurable notifications. Downloadable view screens allow insightful and robust ad-hoc reporting. **What problems is SuiteProjects Pro solving and how is that benefiting you?** Project Revenue and cost are immediately visible. Using a continuously improved cloud solution accessible from everywhere is an efficient way to provide a services organization with the tools needed for the business ### 12. Does some things well but very weak on Reporting design and usability **Rating:** 2.0/5.0 stars **Reviewed by:** Bryan P. | Manager for Business Operations, Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2017 **What do you like best about SuiteProjects Pro?** OpenAir works well for tracking time and managing projects at a basic level. It integrates very well with NetSuite, which is one of its best selling points. I also believe that the resource management capabilities are there, but we are not fully utilizing them yet. The bookings is also a feature that is very useful however I think could be much more user friendly. **What do you dislike about SuiteProjects Pro?** I personally am in charge of reporting and I strongly dislike the inflexibility in this area. There are a number of things that OA cannot do which boggles the mind (ex: doing simple calculations off of dates). Also, their dashboards are incredibly inflexible and make it nearly impossible to centrally manage them **Recommendations to others considering SuiteProjects Pro:** Recommended for companies not yet at a place where they want to do a lot with their time tracking data **What problems is SuiteProjects Pro solving and how is that benefiting you?** Time tracking, billing integration, resource management **Official Response from Anne Dela Cruz:** > Hi Bryan, Thank you for reviewing OpenAir and our integration with NetSuite, and I completely agree that both systems work best together with both PSA and ERP. I’ve also taken note of your feedback on reporting, rest assured that I will relay this to our internal teams. Please do message me in LinkedIn if I’m missing other details or would like to speak further. ### 13. Great product, would definitely recommend to others. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2017 **What do you like best about SuiteProjects Pro?** I liked how easy this product was to use. It is a very simple yet effective product. Prior to using this product, it was very hard for me to manage my expenses and spending of my company, but now it is very easy to do, all due to OpenAir PSA. **What do you dislike about SuiteProjects Pro?** I disliked how I knew that there was much more that this tool could do, and that this tool is capable of doing more. I wish that I could have used more features on this tool. **Recommendations to others considering SuiteProjects Pro:** I would definitely recommend this product to others, especially ones who are having trouble managing expenses for their business. **What problems is SuiteProjects Pro solving and how is that benefiting you?** General expenses and spending management. This tool, and especially the simplicity of it, really helped me manage my expenses and spending. **Official Response from Abby Hertel:** > Thanks for taking the time to convey your use of NetSuite. Happy to hear the tool has helped you manage my expenses and spending! Best, Abby Hertel | Customer Marketing Specialist | 720-357-2865 | ahertel@netsuite.com ### 14. OpenAir **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2018 **What do you like best about SuiteProjects Pro?** Updates are consistently getting better, and there are so many possibilities within OA. **What do you dislike about SuiteProjects Pro?** Too much room for error within the system, within projects and data. **Recommendations to others considering SuiteProjects Pro:** Learn as much as you can about it - there are so many capabilties **What problems is SuiteProjects Pro solving and how is that benefiting you?** Tracking utilization, profitability, project management, project controlling, calculated data. ### 15. Relatively user friendly and forces standardization **Rating:** 3.5/5.0 stars **Reviewed by:** Nick S. | Senior Financial Analyst, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2017 **What do you like best about SuiteProjects Pro?** Standardization forces all users to enter and consumer data in a similar manner. This enables consistent reporting and has simplified tasks such as responding to audit requests and allocating expenses to the products that were worked on. **What do you dislike about SuiteProjects Pro?** Not everything is fully intuitive and the help section doesn't always help. However, the answer usually lies somewhere in the system. **What problems is SuiteProjects Pro solving and how is that benefiting you?** We are able to allocate hours to the product that was actually worked on rather than the default assumption for each employee. Likewise, we are able to track hours submitted by contractors to both allocate expenses and validate invoices. ### 16. We use OA for billing, time tracking, bookings, expenses and reporting. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2017 **What do you like best about SuiteProjects Pro?** I like that Open Air is integrated with NetSuite. It makes our life a whole lot easier in the accounting department. **What do you dislike about SuiteProjects Pro?** The reporting module of OpenAir is not as user friendly as other programs. That being said there is a lot of flexibility in the reporting so I believe that is why it is harder to use. **Recommendations to others considering SuiteProjects Pro:** Set it up correctly from the beginning. Get all of the training you can. And realize you will be continually learning new ways you can utilize OpenAir for you company's needs. **What problems is SuiteProjects Pro solving and how is that benefiting you?** OpenAir keeps all of our billing information organized and then we can just run the integration to push the information to NetSuite. ### 17. End user of the system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2017 **What do you like best about SuiteProjects Pro?** Depth of functionality allows me to easily manage my team's utilization and increase productivity of my team. Using OpenAir has increased my teams' utilization by 2% within a quarter of using the software. **What do you dislike about SuiteProjects Pro?** There are some list views that could have more advanced functionality. I would also love to see more KPIs available on the dashboard. **Recommendations to others considering SuiteProjects Pro:** Look no further! NetSuite OpenAir has the depth of functionality any services organization needs to run its business. Using OpenAir, your organization will benefit from its efficiency and ease of use. **What problems is SuiteProjects Pro solving and how is that benefiting you?** Understanding my team's forecasted hours vs. actual hours. I've been able to increase utilization by identifying individuals who need more work. ### 18. Easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2017 **What do you like best about SuiteProjects Pro?** Summary reports by project and users. I like the new feature allowing to attachment on each receipt page . **What do you dislike about SuiteProjects Pro?** Interface is still very basic and could be improved. **What problems is SuiteProjects Pro solving and how is that benefiting you?** We use OpenAir for timesheets, expenses, reimbursements and client billing. ### 19. NetSuite OpenAir **Rating:** 3.5/5.0 stars **Reviewed by:** Brenda C. | Project Accountant, Computer & Network Security, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2017 **What do you like best about SuiteProjects Pro?** I like that you can filter and find projects super easy. **What do you dislike about SuiteProjects Pro?** The system is slow and sometimes bogs down and it's hard to keep a rhythm. The integration does not work sometimes. The invoicing integration into NetSuite doesn't work sometimes as well. **Recommendations to others considering SuiteProjects Pro:** It's a great way for Project Management and can be set up for each company's needs. **What problems is SuiteProjects Pro solving and how is that benefiting you?** Project accounting. The projects used to all be in QuickBooks and now there is visibility to the financial health of a project. ### 20. Controller **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2017 **What do you like best about SuiteProjects Pro?** The ease of building reports and organizing information. **What do you dislike about SuiteProjects Pro?** Billing projects individually once at month-end can be a time consuming process. **What problems is SuiteProjects Pro solving and how is that benefiting you?** We are using Openair for project management, utilization reporting and other analytics, forecasting, resource planning. ### 21. Lifelong Fan! **Rating:** 5.0/5.0 stars **Reviewed by:** Darrell D. D. | President, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2017 **What do you like best about SuiteProjects Pro?** I have been using NetSuite since about 2000 after evaluating alternative packages. NetSuite invariably ranked above all so-called competitors. Its breadth, depth, array of features, and ESPECIALLY the SUPERB technical and user support are unmatched in the industry. I have referred many people to NetSuite over the years and have never received a complaint regarding dissatisfaction. My only regret is that I wish I could invest in NetSuite since they are obviously a long-term resource essential to my business. **What do you dislike about SuiteProjects Pro?** Screen layouts could be a bit more intuitive and user-friendly **What problems is SuiteProjects Pro solving and how is that benefiting you?** Billing, of course but also project management, staff productivity, deadline management and opportunity management. ### 22. Logical System for all roles/users **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2017 **What do you like best about SuiteProjects Pro?** The ability to simplify the user interface depending on their role and responsibilities within the system. Overall, it is very clean and while training new users, they seem to follow easily due to the layout and verbiage displayed as modules, sub-modules, status type, etc. **What do you dislike about SuiteProjects Pro?** Learning the filter set and role combos that work best for our management teams. Easy of use regarding the deferred revenue transactions. **Recommendations to others considering SuiteProjects Pro:** understanding the canned reports and the canned calculation, metrics etc. They may differ from what management may want to measure. **What problems is SuiteProjects Pro solving and how is that benefiting you?** revenue conversion tracking per project in a timely manner (not leaving money on the table). ### 23. All the data needed to run a services shop in one place **Rating:** 4.5/5.0 stars **Reviewed by:** Steven L. | Director of Recruiting, Management Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2017 **What do you like best about SuiteProjects Pro?** As a consulting firm, OpenAir enabled us to easily schedule and track resources who were assigned to multiple projects with speed and ease. **What do you dislike about SuiteProjects Pro?** Not so much of a dislike but at the time, while we were integrated with SalesForce for our BD team, the applicant tracking system we used did not interface with OpenAir. To be fair, we were not running one of the more popular ATSs so the lack of integration was not surprising. **What problems is SuiteProjects Pro solving and how is that benefiting you?** For my piece of the puzzle in resourcing, OpenAir allowed me to see with exact detail utilization so that we could assign tasks more effectively and reduce the need to add to headcount, thereby increasing profitability. ### 24. try it, you'll like it!! **Rating:** 3.5/5.0 stars **Reviewed by:** Richard T. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2017 **What do you like best about SuiteProjects Pro?** Easy to navigate. Easy to contact. Fast results. **What do you dislike about SuiteProjects Pro?** not much....I like it. I have not found any problems yet **What problems is SuiteProjects Pro solving and how is that benefiting you?** Tracking, the automation, being able to stay on top of my clients ### 25. Positive experience with OA and offering enhanced features as we have requested has helped **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2017 **What do you like best about SuiteProjects Pro?** Logical and simple to understand. Support tool is very helpful **What do you dislike about SuiteProjects Pro?** The integration to NetSuite from OpenAir does not include the same information - ie. regarding invoicing: the NS invoice # is not the same as the OA invoice # and the NS invoice does not include the relevant details (resource names, service dates, rates). **What problems is SuiteProjects Pro solving and how is that benefiting you?** No real problems - Recent enhancements to the project set-up / billing rules have helped to more accurately forecast ### 26. Sort of messy , but useful **Rating:** 3.0/5.0 stars **Reviewed by:** Alexandros A. | System Analyst, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2017 **What do you like best about SuiteProjects Pro?** What I liked best was how dedicated it was to being mainly for projects. It seemed like a good slid system to organize your projects. **What do you dislike about SuiteProjects Pro?** The functionality of it seemed a little off putting. It seemed like you had to go to too many places for one thing. Also, the design of everything is outdated. **What problems is SuiteProjects Pro solving and how is that benefiting you?** We were using OpenAir for project management. I didn't use it for anything else other than that. ### 27. Complicated system with lack of training. **Rating:** 2.0/5.0 stars **Reviewed by:** Paige N. | Office and Events Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2017 **What do you like best about SuiteProjects Pro?** The project management portion. The time and expense management. Easy to track resources. **What do you dislike about SuiteProjects Pro?** The system is too complicated. There are too many reporting feature. Overwhelming. **What problems is SuiteProjects Pro solving and how is that benefiting you?** Project management. Better tracking or resources. ### 28. OA Review **Rating:** 4.0/5.0 stars **Reviewed by:** Stephanie S. | Netsuite Business Analyst, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2017 **What do you like best about SuiteProjects Pro?** sake to cash reporting abilities. Resource scheduling and utilization ease. **What do you dislike about SuiteProjects Pro?** Lack of search writhin OA. Far too many layers of setting which make administration and troubleshooting a bit more challenging. Should integrate with native NS ERP with ease **What problems is SuiteProjects Pro solving and how is that benefiting you?** forecasring , 360 view of status/financials for the client, resource scheduling and bill schedules add a necessary later of complexion that was lacking in NS financials module. ### 29. OpenAir **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2017 **What do you like best about SuiteProjects Pro?** Easy and flexible navigation, look and feel. **What do you dislike about SuiteProjects Pro?** iOS version is not as easy to use as the PC version. **What problems is SuiteProjects Pro solving and how is that benefiting you?** Times to report. ### 30. Engineer **Rating:** 4.5/5.0 stars **Reviewed by:** Brijesh P. | Network Engineer, Media Production, Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2017 **What do you like best about SuiteProjects Pro?** Design and Architecture of the product.also its dont required to access from VPN **What do you dislike about SuiteProjects Pro?** submenu for timesheets and cloning portion **What problems is SuiteProjects Pro solving and how is that benefiting you?** track the hours that worked on ### 31. Very well supported **Rating:** 4.0/5.0 stars **Reviewed by:** Linda S. | Director of Business Services, Outsourcing/Offshoring, Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2017 **What do you like best about SuiteProjects Pro?** Resource management and scheduling. Very visual as far as availability. **What do you dislike about SuiteProjects Pro?** Difficulty with importing/integration with Microsoft project. **What problems is SuiteProjects Pro solving and how is that benefiting you?** Resource scheduling and availability. Time tracking and invoice creation. ### 32. Good for Project management and expense tracking **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2017 **What do you like best about SuiteProjects Pro?** Thid is a good tool for project and expense tracking **What do you dislike about SuiteProjects Pro?** Level of support and analysis by technical team is not up to mark. I am struggling with integration issues for over 3 months and not getting appropriate support except multiple questions. **What problems is SuiteProjects Pro solving and how is that benefiting you?** Project invoicing and expense tracking **Official Response from Abby Hertel:** > Hi, I appreciate your candid response. I am curious to learn more about your integration issues. Have you been working with the company who owns the integration? best, Abby Hertel | Customer Marketing Specialist | 720-357-2865 | ahertel@netsuite.com ### 33. OpenAir Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2018 **What do you like best about SuiteProjects Pro?** Integrates with NetSuite and has open APIs **What do you dislike about SuiteProjects Pro?** Administrator tools are limited compared to NetSuite **What problems is SuiteProjects Pro solving and how is that benefiting you?** OA PSA provides visibility for our resource manager ### 34. Openair **Rating:** 4.5/5.0 stars **Reviewed by:** Kevin V. | Director of Information Security, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2017 **What do you like best about SuiteProjects Pro?** Openair's integration with netsuite has really been the most important piece for our adoption of openair. Previously we didn't have a PSA and did everything manually. **What do you dislike about SuiteProjects Pro?** We would really like an updated interface and a customer facing system to work with customers on their implementation. **What problems is SuiteProjects Pro solving and how is that benefiting you?** see above statement on what do you like best. ### 35. Junior Accountant **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2017 **What do you like best about SuiteProjects Pro?** Expense report function: detailed fields **What do you dislike about SuiteProjects Pro?** Link between OA and NS and exporting function **Recommendations to others considering SuiteProjects Pro:** it's good for the timesheet function and good when you use OA itself to track the ERs **What problems is SuiteProjects Pro solving and how is that benefiting you?** Approve expense report daily Pretty efficient to work with but it's hard when a certain ER can't be exported to NS The ways how it recognize the subsidiary of an ER is random and accountant needs to manually create journal entries in NS to adjust the subsidiary or coding ### 36. The software is clunky; not intuitive. **Rating:** 2.5/5.0 stars **Reviewed by:** Kevin N. | Managing Director, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2017 **What do you like best about SuiteProjects Pro?** Daily hourly input is easy to use. Expense receipt capture on the iPhone is also easy to use. **What do you dislike about SuiteProjects Pro?** summary reports are not clear and do not summarize information well **Recommendations to others considering SuiteProjects Pro:** Find a product that is easy to use on an iPhone or iPad **What problems is SuiteProjects Pro solving and how is that benefiting you?** The applications on the iPhone and iPad are not useable ### 37. OpenAir is a great tool for project and resource management **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer V. | Lean Six Sigma Black Belt, Mechanical or Industrial Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2017 **What do you like best about SuiteProjects Pro?** Open Air is flexible and customizable. We have been using it for about 13 years, and I have yet to truly stump it. **What do you dislike about SuiteProjects Pro?** I would like to see more enhanced audit reporting capabilities out of the box. **Recommendations to others considering SuiteProjects Pro:** The software is very easy to use and understand. It is highly customizable and can be integrated with other applications. **What problems is SuiteProjects Pro solving and how is that benefiting you?** Project and resource management is our main use for the system. It allows us to know who is doing what and track project profitability. ### 38. Is a great, tool with a nice GUI and good for companies like the one I worked **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2017 **What do you like best about SuiteProjects Pro?** The easy way to create reports and timesheets, get me projects reviewed and correct anything **What do you dislike about SuiteProjects Pro?** Maybe the color of the GUI can be change or have an additional dark them **Recommendations to others considering SuiteProjects Pro:** Just another theme for user interface to make it easier. This is still something need, a black or dark theme **What problems is SuiteProjects Pro solving and how is that benefiting you?** On my organization is for report of project and time tracking and like it, there is also additional tasks performed now ### 39. the program has been very easy to use, and easy to show others how to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2017 **What do you like best about SuiteProjects Pro?** i like how netsuite and ope-nair are linked, helps with ease of work. **What do you dislike about SuiteProjects Pro?** nothing that i can think of at this time **What problems is SuiteProjects Pro solving and how is that benefiting you?** i am able to easily see how much time and money is put into a project, and compare to the budget- Profit analysis ### 40. OpenAir can help us record PTO days and Expense Report - billable or unbillable. **Rating:** 4.0/5.0 stars **Reviewed by:** Li Wei X. | Controller, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2017 **What do you like best about SuiteProjects Pro?** I like the OpenAir can push the billable expense report to NetSuite system daily. **What do you dislike about SuiteProjects Pro?** Hard to use OpenAir to do project time forecasting schedule. **Recommendations to others considering SuiteProjects Pro:** Yes. **What problems is SuiteProjects Pro solving and how is that benefiting you?** NetSuite can provide many financial reports and data we need. We can run actual vs budget reports any time we want. So easy to understand our operation cost. **Official Response from Abby Hertel:** > Hi Li Wei Xiao, Thank you for the review. We are excited to see you like the automation and push capabilities in OpenAir and are able to better understand operation costs with the actual vs budget reports. I am sorry to hear that it has been difficult to forecast project time. I'd like to look into this for you. Can you contact me via email or phone with more details? Abby Hertel | Customer Marketing Specialist | ahertel@netsuite.com | 720.357.2865 ### 41. Excellent Netsuite **Rating:** 5.0/5.0 stars **Reviewed by:** Boomchi K. | Engagement Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2017 **What do you like best about SuiteProjects Pro?** The ease of entering and managing your projects is amazing, full view and control of your projects. **What do you dislike about SuiteProjects Pro?** Nothing I just love this product , I have no complaints what so ever for this product **What problems is SuiteProjects Pro solving and how is that benefiting you?** The granular view of each business unit. ### 42. OpenAir! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2017 **What do you like best about SuiteProjects Pro?** OpenAir is a great all around tool for managing projects. It integrates well with NetSuite and makes life so much easier! **What do you dislike about SuiteProjects Pro?** The bookings / resource module has gotten a lot of attention with updates recently, but there is still some work to be done (especially for the planner view). **Recommendations to others considering SuiteProjects Pro:** Do your research, and there are some great training's available for pre-implementation situations. **What problems is SuiteProjects Pro solving and how is that benefiting you?** We are able to mange projects and resources like never before, track time and expenses with ease and route everything back to NetSuite. ### 43. OpenAir Product Review **Rating:** 5.0/5.0 stars **Reviewed by:** Savannah S. | Business Development Representative, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2016 **What do you like best about SuiteProjects Pro?** NetSuite OpenAir is very easy to use and was quickly adopted in our organization. It allowed us to implement our planned best practices quickly. More importantly, it gave us insight into other industry best practices we hadn’t thought about and implement those as well. The biggest impact to our business has been having our time / expense entry, resource management, and project management all in one place. **What do you dislike about SuiteProjects Pro?** It would be nice if the mobile application had more of the full product functionality built in. We use it for time and expense entry. If we need more access a phone or tablet the mobile browser allows full access to all of OpenAir’s functionality **Recommendations to others considering SuiteProjects Pro:** Build out use cases. We were able to eliminate several vendors by having them take us through specific scenarios. Don’t rely on just a “sales” demonstration. Put in real data and work it through the process and review the output. Ask for a trial account that is setup to reflect your requirements. Many vendors refused. It was a great way to differentiate from the vendors with real solutions and those that were mocked up for the demo. Don’t skimp on the implementation. OpenAir has a lot of deep functionality and it takes a dedicated project team, depending on size and complexity, to set it up properly and get maximum value. **What problems is SuiteProjects Pro solving and how is that benefiting you?** We’ve been able to automate the scheduling and booking of our resources. This has led to an increase in utilization and a reduction in use of subcontractors. We have eliminated many of the manual processes associated with managing and reporting on projects, capturing and approving time/expense, and billing for our projects. All of these improvements have gone straight to our bottom line. ### 44. OpenAir is awesome **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2017 **What do you like best about SuiteProjects Pro?** - Ease of use - Self explanatory layout that is intuitive **What do you dislike about SuiteProjects Pro?** - not robust enough for project management **Recommendations to others considering SuiteProjects Pro:** Easy to use, self-explanatory. Totally recommend over something like ADP. **What problems is SuiteProjects Pro solving and how is that benefiting you?** we use it to manage our timesheets for our employees as we bill clients and this is very useful to our organization as we are primilary project-based organization that has a mobile workforce. ### 45. NS OpenAir **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2017 **What do you like best about SuiteProjects Pro?** The automation and linkage to native netsuite is critical in runnning our business. Being able to manage projects, track time, resources, and expenses is key! **What do you dislike about SuiteProjects Pro?** It is a bit complex and takes a while to get used to. **Recommendations to others considering SuiteProjects Pro:** A major help in automating our professional services practice and provides detail view into each and every project! **What problems is SuiteProjects Pro solving and how is that benefiting you?** Visibility and reduced leakage. ### 46. NetSuite OpenAir **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2017 **What do you like best about SuiteProjects Pro?** Very intuitive Customization, Ease of Administration and reliability **What do you dislike about SuiteProjects Pro?** Reporting is lacking. The display of the data in the internal dash boarding is quite weak. **What problems is SuiteProjects Pro solving and how is that benefiting you?** Project and Resource Management **Official Response from Anne Dela Cruz:** > Thank you for reviewing our product and I'm happy to hear that OpenAir is working well for your team. I'm collecting all the feedback from the reviews and will include the note on reporting in my list. We definitely want to up that 8/10 to a perfect score! ### 47. Manager **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2017 **What do you like best about SuiteProjects Pro?** I know how to use it, reporting usually has what I need, email reports automation. **What do you dislike about SuiteProjects Pro?** Clunky UI, some actions are not available (like editing a booking). **What problems is SuiteProjects Pro solving and how is that benefiting you?** Resource planning, time entry, invoice generation ### 48. OpenAir gets the job done! **Rating:** 4.0/5.0 stars **Reviewed by:** Roketa J. | IT PMO Delivery Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2017 **What do you like best about SuiteProjects Pro?** The ability to manage multiple projects and automate timesheet/expense notifications. **What do you dislike about SuiteProjects Pro?** The project reporting could be easier to use. There is no spot for indication if projects are RYG. **What problems is SuiteProjects Pro solving and how is that benefiting you?** Budget and resource forecasting. ### 49. Functionally sophisticated with an out-dated design **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2017 **What do you like best about SuiteProjects Pro?** OpenAir has proved to be highly customizable and highly configurable to the particular details of our organization. The interface could be improved greatly. **What do you dislike about SuiteProjects Pro?** Limited search functionality makes finding information an admin cumbersome. The design seems a bit out-date and not entirely user friendly. **What problems is SuiteProjects Pro solving and how is that benefiting you?** We can track work much more precisely. This has allowed us to realize costs and track allocations much more efficiently and effectively. ### 50. Easy to use and organized **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2017 **What do you like best about SuiteProjects Pro?** Really easy to use and organizes the data we need for reporting. **What do you dislike about SuiteProjects Pro?** Nothing top of mind, however I would allow time sheets to be submitted as Mon -Sunday, regardless if it is months end. **What problems is SuiteProjects Pro solving and how is that benefiting you?** Time coding & tracking, expensese, project management (assigning task). ## SuiteProjects Pro Discussions - [I'm in the Software / High Tech / Services / Advertising / Healthcare / Media / Engineering / Accounting / Legal / Publishing....space. Does OpenAir have a solution for me?](https://www.g2.com/discussions/industry-focus) - 1 comment, 1 upvote - [Is OpenAir "True Cloud"?](https://www.g2.com/discussions/openair-in-the-cloud) - 1 comment, 1 upvote - [How long does it take to implement OpenAir?](https://www.g2.com/discussions/implementation-70d9c435-b9c4-48c1-b576-66839d289795) - 1 comment, 1 upvote - [Can I integrate OpenAir with my other systems?](https://www.g2.com/discussions/openair-integration) - 1 comment, 1 upvote - [View SuiteProjects Pro pricing details and edition comparison](https://www.g2.com/products/suiteprojects-pro/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+15%3A43%3A30+-0500&secure%5Bsession_id%5D=e476a7e5-2a17-4194-8277-93a17dabc3e0&secure%5Btoken%5D=ff4c5ce8f5384fdbf53242eef930140f2bcc45451d9f553d22c4fb324123650c&format=llm_user) ## SuiteProjects Pro Features **Customer Management** - Customer Profiles - Sales - Marketing - Client Portal **Project Management** - Project Planning - Project Tracking - Resource Definition - Resource Management **Accounting** - Revenue Recognition - Invoice Management - Payments - Project Accounting - Budget Tracking **Portfolio Management** - Portfolio Definition - Portfolio Performance - Risk - Portfolio Mix **Analytics** - Forecasting - Reporting - KPIs **Administration** - Standard Integrations - Workflow - Access Management **Platform** - APIs - Internationalization - Performance and Reliability - Mobile - Offline Access **Generative AI** - AI Text Generation - AI Text Summarization **Artificial Intelligence - Professional Services Automation** - Predictive Forecasting - Smart task suggestions - Automated workflows **Agentic AI - Professional Services Automation** - Adaptive Learning - Proactive Assistance ## Top SuiteProjects Pro Alternatives - [BigTime](https://www.g2.com/products/bigtime/reviews) - 4.5/5.0 (1,709 reviews) - [Kantata Professional Services Automation (formerly Mavenlink+ Kimble)](https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews) - 4.2/5.0 (1,506 reviews) - [Deltek Replicon Time](https://www.g2.com/products/deltek-replicon-time/reviews) - 4.3/5.0 (776 reviews)