Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Great"
4/5
What do you like best about SuiteCRM?

this is so easy to use and navigate, really makes my life a little easier Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

I’ve used other crms and I really don’t think there’s anything I dislike about this one! Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Good CRM"
4.5/5
What do you like best about SuiteCRM?

An excellent CRM that you can install on your server to develop all your business management tasks. Easy to handle. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

Some interesting plugins are paid Review collected by and hosted on G2.com.

Verified User in Retail
CR
Verified User in Retail
Enterprise (> 1000 emp.)
"SuiteCRM really suited me"
5/5
What do you like best about SuiteCRM?

Easy to use. Customer support was great. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

Customer support hotline by phone took a little longer than expected. Review collected by and hosted on G2.com.

Christopher J.
CJ
Christopher J.
Packagedd Shop
Paper & Forest Products
Small-Business (50 or fewer emp.)
"great"
3/5
What do you like best about SuiteCRM?

I love how in depth with analysis data you can go Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

I really think you guys should ad an easy button Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"A Secured CRM Software"
5/5
What do you like best about SuiteCRM?

I absolutely love that this CRM is fully opensource and if you are confident enough free to use. You can have a CRM as powerful as SalesForce for the opportunity cost of self installation. That being said, there is a network of people who can help you install and manage it. Plus there is an affordable paid version which in my opinion outshines that of SalesForce or Infusionsoft! Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

It is a little difficult to get this up and running if you are trying to install it on your own. Additionally, the idea of opensource software doesn't appeal to everybody and should be taken with a grain of salt since you can have others install for you. Review collected by and hosted on G2.com.

Russ L.
RL
Russ L.
Sales Training Manager
Computer Software
Small-Business (50 or fewer emp.)
"SugarCRM is a great alternative to SugarCRM and SFDC"
5/5
What do you like best about SuiteCRM?

SuiteCRM is everything that is SugarCRM but it's open-source, so there is no license fee. It's also comparable to SFDC in basic functionality. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

As an open-source product, you are responsible for hosting it, unless you find another company who has hosted it and will charge you for access, such as www.24DataSolutions.com. Review collected by and hosted on G2.com.

SH
Steven H.
Small-Business (50 or fewer emp.)
"Great CRM! Especially for free!"
5/5
What do you like best about SuiteCRM?

I love that the free SuiteCRM is totally customizable to exactly what you want. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

I dislike that the current version only has one theme that restricts what you can do with customizing the layout. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"SuiteCRM Pros"
4/5
What do you like best about SuiteCRM?

We utilize SuiteCRM for all opportunities and contact points with both our existing and potential customers. It's very inexpensive and fulfills our needs exceptionally well. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

Limitations on customization were expected as the onset cost was so low. Much better than Salesforce. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Entire Suite is very helpful"
4.5/5
What do you like best about SuiteCRM?

This suite provides a lot of organization, combination of excellent parts. Easy to use. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

I feel like I am constantly logging in and unsure of where to click. It can be a little clunky at times. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"The best Open Source CRM."
5/5
What do you like best about SuiteCRM?

SuiteCRM is the de facto standard in the Free Software industry for the business management of the relationship with customers. It is currently backed by a community of hundreds of developers around the world who continually collaborate on application enhancements. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

There is nothing that I do not like SuiteCRM, since if there was something to improve, being Free Software we can improve it Review collected by and hosted on G2.com.