Janardhan P.
JP
Janardhan P.
Founder and CEO
Small-Business (50 or fewer emp.)
"Good customer management software."
4/5
What do you like best about SuiteCRM?

Very customized dashboard for business owners. They are providing key third-party integration as well. We will find found all our requirements in this CRM tool. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

The cost of software is a little expensive for first-time business owners. Review collected by and hosted on G2.com.

Gary N.
GN
Gary N.
Senior Marketing Specialist
Small-Business (50 or fewer emp.)
"A free CRM? Yes, please!"
4/5
What do you like best about SuiteCRM?

The biggest thing we like is that it is free! It's fairly easy to use and intuitive. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

Our biggest dislike is that it requires a fair amount of setup and you need someone who understands PHP and how to implement a CRM. Review collected by and hosted on G2.com.

Usman A.
UA
Usman A.
Software Engineer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"SuiteCRM REVIEW"
4/5
What do you like best about SuiteCRM?

I like the suitecrm Fast sales and marketing modules built-in modules to help flow the business process Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

I wouldn't say I like it not so good interface development is a bit complex. it becomes slow on large databases Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Open Source Cloud Based CRM Module"
5/5
What do you like best about SuiteCRM?

Advanced user and role management feature. Security and System Settings. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

Nothing as such on the downside. Still a lot to explore. Review collected by and hosted on G2.com.

Zahid B.
ZB
Zahid B.
S
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"SuiteCRM is a star product."
5/5
What do you like best about SuiteCRM?

easy to customize and use has all ht features that a powerful CRM should have. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

There nothing to dislike here all of the things are present init. Review collected by and hosted on G2.com.

Jennifer M.
JM
Jennifer M.
Realtor
Small-Business (50 or fewer emp.)
"Great results"
4/5
What do you like best about SuiteCRM?

Easy to use and gives accurate pricing...easy way to compare houses Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

A little time consuming and requires extra information Review collected by and hosted on G2.com.

Matt P.
MP
Matt P.
Product Manager
Small-Business (50 or fewer emp.)
"Very little tech documentation"
2/5
What do you like best about SuiteCRM?

It's open source, free. The UI out of the box is pretty easy navigate. It's also nice that you can customize all your default modules with the studio tool. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

- challenging to build with because there is so little tech documentation. The user modules are not really built for scale or security. I found it really frustrating to try and get more out of the CRM when there is very little documentation. Review collected by and hosted on G2.com.

Zahid B.
ZB
Zahid B.
Software Engineer
Small-Business (50 or fewer emp.)
"SuiteCRM"
5/5
What do you like best about SuiteCRM?

One can do tons of customizations from views to accounts. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

there is nothing in it that I don't like. Review collected by and hosted on G2.com.

AS
Ana Paula S.
Marketing Planner
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A powerful tool for a SME"
5/5
What do you like best about SuiteCRM?

It is easy to use and customizable. The fact of having a module builder and a studio to modify native features allows for immediate adaptation to the business. The native integrations are also a differentiator. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

So far, the add-ons offered on the official page are very expensive for LATAM, which leads us to develop things on our own. Review collected by and hosted on G2.com.

GS
Gaurav S.
Manager -Inside Sales
Mid-Market (51-1000 emp.)
"Good CRM with quite affordable price. "
5/5
What do you like best about SuiteCRM?

Suite CRM is good and user-friendly CRM, Previously I was using sales-force CRM and I found it difficult to use suite CRM for few days in the beginning then I find it normal and now I am using suite CRM from almost last one year and I am pretty happy with it. I am able to generate desired reports without any issue get better overview of campaigns and can set task and follow-up for the hot leads. Overall as compare to its price it delivering more than my expectation. Review collected by and hosted on G2.com.

What do you dislike about SuiteCRM?

Few times its work pretty slow, especially when I fetch large reports, rest other things are completely fine and overall I am happy with it. Review collected by and hosted on G2.com.