Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Suger = easy setup, easy to use, and fantastic customer support"
5/5
What do you like best about Suger?

Customer Support is the best part about Suger. The Suger team provides support and guidance throughout the setup process. But more importantly, they provide support with walking through private offers, reporting, and more. Review collected by and hosted on G2.com.

What do you dislike about Suger?

Nothing I can think of at this moment. Will update if anything comes up. Review collected by and hosted on G2.com.

Amit E.
AE
Amit E.
CEO
Small-Business (50 or fewer emp.)
"Smooth Sailing"
5/5
What do you like best about Suger?

Easy to onboard, easy to use, great customer support Review collected by and hosted on G2.com.

What do you dislike about Suger?

Pricing mdoel needs to stay more grounded- it's shifted quite a bit. Review collected by and hosted on G2.com.

YK
YUSUF K.
Chief Information Officer
Education Management
Mid-Market (51-1000 emp.)
"Cloud marketplace listing and sales process improvement"
4.5/5
What do you like best about Suger?

For a product manager of a company selling through cloud marketplaces, Suger’s feature of aggregating listings across different channels is useful. The pre-built integration with transactional tools make selling even easier. Review collected by and hosted on G2.com.

What do you dislike about Suger?

The templates we have to work with are fairly basic, and the overall approach doesn’t allow for emphasizing the specific strengths of what we provide. This has a disadvantage particularly in a market where being unique is important and customers are spoilt for choice. Review collected by and hosted on G2.com.

PS
Phil S.
VP Alliances and Strategic Partnerships
Small-Business (50 or fewer emp.)
"Great partner for our cloud journey with AWS"
5/5
What do you like best about Suger?

Its been great working with Suger to both manage our AWS listing as well as process private offers. Their portal is easy to use, provides great reporting and integrates naturally with AWS ACE as well as our our own CRM. Their support is timely and they have been a great partner helping us optimize our AWS experience co-selling in the field. Review collected by and hosted on G2.com.

What do you dislike about Suger?

It can still be challening booking renewal private offers with active subscriptions but this is most likely an issue with AWS not Suger. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Easy to use, easy to work with, easy to pay for"
4.5/5
What do you like best about Suger?

Ease of use is good, the customer support is exceptional. I love the team there and the results they help us deliver. Review collected by and hosted on G2.com.

What do you dislike about Suger?

It is still early in its journey so the product is still maturing. Review collected by and hosted on G2.com.

Fazal A.
FA
Fazal A.
Founder
Government Administration
Small-Business (50 or fewer emp.)
"Fastest and easiest way to list, transact and co-sell on cloud marketplaces."
5/5
What do you like best about Suger?

Fastest and easiest way to list, transact and co-sell on cloud marketplaces. Review collected by and hosted on G2.com.

What do you dislike about Suger?

It can still be challening booking renewal private offers with active subscriptions but this is most likely an issue with AWS not Suger. Review collected by and hosted on G2.com.

Joanne P.
JP
Joanne P.
Office Associate
Small-Business (50 or fewer emp.)
"Best Sales 'Person'"
5/5
What do you like best about Suger?

Sales can be very difficult to keep track of and to follow up on. Sugar makes this process easy. All stages are complete, making sales go up because nothing is lost through the cracks. Review collected by and hosted on G2.com.

What do you dislike about Suger?

I love it all. I feel Sugar provides everything we need. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Excellent Platform Driving Excellent Results"
5/5
What do you like best about Suger?

Suger has enabled our Marketplace co-sell and transaction activity to significantly increase. Within just a few weeks of purchasing Suger, we were able to create a new Marketplace listing and change the way we priced our offering. The ease of integration with Salesforce and partner networks (ex: ACE) then allowed the traffic from our new listing to seamlessly port into our existing workflows. The platform is easy to use and has allowed various teams across finance, sales, operations, and alliances to have a singular view into the offering/usage/listing activity across multiple Marketplaces and listings. The reporting and insights into co-sell activity and engagement have greatly improved the alliances operations and I use the platform daily now as a critical part of my role. Review collected by and hosted on G2.com.

What do you dislike about Suger?

No dislikes - Suger has delivered results across multiple projects and has consistently given us strong customer support and resources. Review collected by and hosted on G2.com.

Gary M.
GM
Gary M.
CEO & Founder
Small-Business (50 or fewer emp.)
"Suger made integration of our brand into Hyperscaler Marketplaces simple, understandable, and quick."
5/5
What do you like best about Suger?

We struggled with this process and Suger came to the rescue with expertise, integration and best practices to get us operational Review collected by and hosted on G2.com.

What do you dislike about Suger?

There is nothing I disliked about Suger. Bravo! Review collected by and hosted on G2.com.

Jimmy H.
JH
Jimmy H.
Senior Solutions Consultant
Mid-Market (51-1000 emp.)
"Fast and Efficient Listing on AWS Marketplace"
5/5
What do you like best about Suger?

Suger, specifically Gabriel, offered fantastic help and services to getting listed on the AWS Marketplace in efficient time for our firm. The ease of implementation made the process a breeze. Review collected by and hosted on G2.com.

What do you dislike about Suger?

So far, we are happy with Suger's services. Review collected by and hosted on G2.com.