Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Suger has accelerated our cloud GTM and serves as a key thought partner for us."
5/5
What do you like best about Suger?

Suger is on the forefront of Cloud GTM and streamlines the different processes that are required from the CSPs. They have great ease of use and implementation was straight-forward. Review collected by and hosted on G2.com.

What do you dislike about Suger?

Nothing to call out. They have been an amazing partner. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
IC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Great Support Team - Seamless HubSpot Integration"
5/5
What do you like best about Suger?

Excellent customer support during setup. Their team made the integration process smooth, and now it automatically syncs with HubSpot without any issues. Saves us time and eliminates manual data entry. Review collected by and hosted on G2.com.

What do you dislike about Suger?

Setup required support assistance - would be difficult to implement without their help. More self-service documentation would be usefu but I continue to see improvements as they've growenl Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"It works well, consistently"
5/5
What do you like best about Suger?

It works really well and is really easy to use - that's not something I've heard about other similar tools. The set up was quick and easy once you understand your own CRM system well. It hasn't broken since we've used it and hasn't let us down. Review collected by and hosted on G2.com.

What do you dislike about Suger?

They're still building features, and they're very receptive to feedback, but I do have a wishlist of features that are still yet to come. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Simplify marketplace cosell"
4.5/5
What do you like best about Suger?

Ease of submitting deals to AWS marketplace is a game changer and increases the team' efficiency. You can automate most of the items in the deal submission as well. Review collected by and hosted on G2.com.

What do you dislike about Suger?

Suger can work on displaying more analytics of marketplace data for the vendor on dashboard. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Incredible Marketplace Tool"
5/5
What do you like best about Suger?

Suger has helped my team scale our hyperscaler marketplace. The ease of use and the ease of implementation are incredibly smooth. They have the best customer support and are able to create custom features. This is easy to integrate into SFDC and my team uses Suger every day. Review collected by and hosted on G2.com.

What do you dislike about Suger?

Analytics dashboard could be more intuitive and expansive Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Excellent experience that streamlines the complexity of multiple cloud marketplaces"
5/5
What do you like best about Suger?

The platform guides you through the steps that you need to complete with ease and provides good reporting to track progress of the marketplace offers Review collected by and hosted on G2.com.

What do you dislike about Suger?

So far I can't say there is anything I dislike about Suger. Great platform for what I need! Review collected by and hosted on G2.com.

Brian R.
BR
Brian R.
Business Catalyst
Small-Business (50 or fewer emp.)
"Customer Success/Partner Manager - “Accelerating Marketplace Activity and Customer GTM Wins”"
5/5
What do you like best about Suger?

Real-time marketplace activity tracking is a game-changer for customer GTM acceleration. Review collected by and hosted on G2.com.

What do you dislike about Suger?

Expanding the depth of marketplace activity insights could unlock even richer customer acceleration strategies Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
"Great Support and Customer Service"
5/5
What do you like best about Suger?

Suger has an intuitive inteface making it easy to use and navigate with minimal training needed. I've also enjoyed the dedicated and responsive support by the team when needed. Review collected by and hosted on G2.com.

What do you dislike about Suger?

The SFDC widget could have some features you only find on the website. Review collected by and hosted on G2.com.

Alex P.
AP
Alex P.
Cloud Partner Manager
Mid-Market (51-1000 emp.)
"Cloud Partner Manager"
5/5
What do you like best about Suger?

Clean, intuitive UI; integration with our back end systems and the cloud portals Review collected by and hosted on G2.com.

What do you dislike about Suger?

haven't run into anything that sticks out Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Suger continues to exceed expectations"
5/5
What do you like best about Suger?

Easy of deployment, ease of field mapping, exceptional customer service. Continually adding new features, and open to all feedback. Review collected by and hosted on G2.com.

What do you dislike about Suger?

As a relatively newer product, some features are still being developed. Review collected by and hosted on G2.com.