Suger's been a huge accelerant for our cloud marketplace selling. The platform is incredibly intuitive—which enables us to get private offers out the door quickly without getting bogged down in admin.

The real standout, though, is their support team. The team has been responsive, knowledgeable, and genuinely invested in our success. They’ve helped us navigate AWS listings (especially with CPPO partners) with clarity and speed.

If you’re looking to accelerate your marketplace presence without burning time on admin work, Suger is the way to go. Review collected by and hosted on G2.com.

Nothing bad to say so far - very positive experience Review collected by and hosted on G2.com.

Love everything about Suger! Ease of Use, Implementing it in our day to day is easy. Customer support is amazing and we use it very often. I also love the features that it has and integrates very well with our workflow. Review collected by and hosted on G2.com.

Not much to change about Suger. Overall have had a great experience with it! Review collected by and hosted on G2.com.

Having been the sole processor for 100s of AWS and GCP MP transactions for more than three years, my requirements are substantial, and Sugers doesn't just meet them...they exceed them. My major requirements were first, ease of implementing-- the previous two solutions I used had Rev/SalesOps way too involved. Both solutions had issues throughout both year-long contracts. What I love about Suger is that I set up the configuration for AWS myself as a Partner Manager! Not only that but there have only been a few issues and that's where my 2nd major requirement comes in -- customer support responsiveness and helpfulness! The fact that they are on Slack and have a typical SLA of minutes is insane. The previous two had days to weeks before they gave me an answer. I use Suger almost every day, and when I'm out, it falls on our sales team to use it. So it had to be easy to use and easily integrate with SFDC -- another checkbox! Finally, they had me thinking about future proofing since I'm the sole user -- their workflows and analytics are top tier. I've not only automated a majority of my day-to-day, but I've given Finance access to the reporting so they can stop bothering me!

I couldn't recommend them enough. Review collected by and hosted on G2.com.

I really don't have anything I dislike about Suger, especially when benchmarked against 3 competitors I've used in the past. Review collected by and hosted on G2.com.

requires little ongoing maintenance and has minimal overhead for admins. Their customer support is fantastic I've never had an issue getting ahold of them. Review collected by and hosted on G2.com.

Its truly hard for me to come up with an answer here. Any issues we may have had in the past we were able to quickly get in touch with their support team who worked with us to solve the issues. Review collected by and hosted on G2.com.

The Suger team has been a responsive and transparent business partner so far, from the evaluation and contract process through implementation and the first month of deployment. The implementation and integration into our CRM systems was fast and required minimal time from our team. Support was responsive as we worked through the learning curve on our initial set of Marketplace Privat Offers. Love seeing the Suger window in sales opportunities. It provides instant visibility for our field and sales ops. teams. Review collected by and hosted on G2.com.

So far we like everything about our inaugural partnership with Suger. Review collected by and hosted on G2.com.

We were able to perform tasks within minutes of logging into suger.io. the UI is intuitive and require little guidance. Easy to administrate for our different teams. A simple, clean UI. we were able to quickly implement services.

Suger.io team is proactive and helpful with our onboarding of multiple cloud marketplaces to our hubspot for increasing sales. With their support it has been fast to onboard our cloud marketplaces. they have been dedicated and responsive to enabling us. Very easy team to work with and responsive to our global needs.

we have seen measurable increased revenue and using suger.io has saved us time and money. Review collected by and hosted on G2.com.

We need more cloud Marketplaces incorporated into Suger. Review collected by and hosted on G2.com.

“We couldn’t have asked for a better partner than Suger. Their platform simplified the entire Marketplace listing process, and their expert support team went above and beyond every step of the way. Not only did we go live fast, but it also catapulted our strategic alignment with AWS, opening doors to joint initiatives and co-selling. Suger is now a key pillar of our AWS strategy at Storyblok.” Review collected by and hosted on G2.com.

Nothing - really can't fault them at all! Review collected by and hosted on G2.com.

As the technical lead on setup, I appreciated how easy to set up and quick to implement Suger was. The seamless integration process required no IT heavy lifting, and the straightforward experience meant we were live in under a week. Review collected by and hosted on G2.com.

No major issues on my end. It was a clean setup with proactive communication and quick responses from their dedicated support team. Review collected by and hosted on G2.com.

Ease of integration to our CRM and Cloud Marketplaces.

Customer Success team always helpful. Review collected by and hosted on G2.com.

Basic UI but improving. Customer Success team helps bridge the gap. Review collected by and hosted on G2.com.

Suger is an absolute please to work with - they have great optimized our interaction with hyperscalers all the way from publishing private and public listings, working with our revops team on the private offer and transactions, and the overall co-sell /GTM with the hyperscalers. They are very responsive, professional and get the job done. Highly recommended. Review collected by and hosted on G2.com.

We haven't experienced too many challenges working with Suger. If it had to pick one, it would probably be to simplify the UI a bit more and guide the user through the interactions. Review collected by and hosted on G2.com.