Renee F.
RF
Renee F.
Owner
Computer & Network Security
Small-Business (50 or fewer emp.)
"Happy SugarSync user since 2008. "
5/5
What do you like best about SugarSync?

The Syncing between multiple computers. As a computer consultant this feature, to me, is better than Dropbox. Dropbox creates a directory within the User/Home directory. The nice thing about SugarSync is that your offsite backup can take place within your User/Documents directory. As far as function, depending on the speed of your internet access, along with glitches in the connection, the syncing is fabulous. I have created a virtual paperless business with an administrator, data entry personnel, executive and bookkeeper in separate offices many miles apart. Review collected by and hosted on G2.com.

What do you dislike about SugarSync?

That no longer offers the free 5GB program or a smaller size maximum than 100GB. This can deal breaker for me selling the idea to new clients with a small amount of documents and no pictures, videos or music. I prefer the Premium Documents to Go iOS and Android app over the SugarSync app for file access. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Great file sharing site"
5/5
What do you like best about SugarSync?

SugarSync has great options for size of cloud space that is fairly inexpensive. It is very easy to choose which files go into the cloud and which do not. It is very easy to access files from any computer or device at any time. Review collected by and hosted on G2.com.

What do you dislike about SugarSync?

Their app could use quite a bit of work in ease of use and showing picture files in your cloud space. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great in the classroom"
5/5
What do you like best about SugarSync?

I used SugarSync as a classroom teacher and loved it. I had three different computers that I used on a daily basis: my classroom laptop, my classroom mac mini, and my personal computer at home. I loved how easy it was to sync between these three machines. It worked and worked well.

I had a few things working against me that really affected my work flow. First off, we had a lot of good websites blocked by the school's proxy. This is common and actually understandable. What I was able to do was collect material at home on my own unsrestricted network (all fair-use, off course from youtube and other sites that were blocked at school and place them in my shared folder for easy access at school the next day. Review collected by and hosted on G2.com.

What do you dislike about SugarSync?

My biggest gripe about the service was that it converted to paid only. This is what actually drove me away. I had actually collected quite a few referrals and was sitting on some bonus storage when I found that I would need to pay for future service. I took the initial deal due to the fact that it was something like 50% off. Review collected by and hosted on G2.com.

Brandon S.
BS
Brandon S.
Digital Marketing Manager
Hospitality
"Overall Satisfied with SugarSync"
4/5
What do you like best about SugarSync?

Syncing across devices is seamless and enjoy accessing all my files on the go. The pin-code lock is a very handy feature and better than remembering a password. Accessing files between PC and Mac works pretty well. Review collected by and hosted on G2.com.

What do you dislike about SugarSync?

No phone support unless you pay for it. I am very tech savvy. If you are not tech savvy it is very difficult to go through all of the help files to find what you are looking for. It is even more frustrating when you do not know the proper name of the item you are looking for. Figuring out how to download and install the program on a MAC computer coming from a PC was a nightmare. If you don't move your files to the right area then its just a mess. For something i think should have taken 20 minutes took several hours. Review collected by and hosted on G2.com.

Alex C.
AC
Alex C.
"You're files, exactly where they should be"
5/5
What do you like best about SugarSync?

- My Documents, Desktop and other folders sync across my home PC, work PC and laptop.

- All files are also available on my phone and iPad.

- Quick file sharing from my phone. Create public download link and email it in just a couple clicks.

- Almost everything else you expect in a cloud storage solution. Review collected by and hosted on G2.com.

What do you dislike about SugarSync?

It's easy to configure but the process takes longer than other cloud storage apps. However, once it's configured properly, you forget that it's even installed. Things are simply where they should be on all of your devices. Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Verified User in Financial Services
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"SugarSync has made business easier"
4/5
What do you like best about SugarSync?

It is very simple to use, simple to learn. It is adaptable to different type of devices, whether MAC or PC, or tablet. I like its ability to access previous versions of a file, add to its appeal. It is one of the cheaper cloud-based file-syncing and storage services out there. Review collected by and hosted on G2.com.

What do you dislike about SugarSync?

When there needs to be multiple user accesses, the price adds up. The new interface is a little bit harder for users to grasp than the old one. The old one is much easier to use. It is harder to navigate and perform rudimentary tasks. Also, I cannot see how many files are left to sync. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"I used it in my classroom to sync between home and work computers."
2.5/5
What do you like best about SugarSync?

What I liked best about SugarSync was its ease of use. It was quick and easy to use and safe for a school environment. Review collected by and hosted on G2.com.

What do you dislike about SugarSync?

What I dislike about SugarSync is that it was free and then they started charging for it. Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Verified User in Human Resources
Small-Business (50 or fewer emp.)
"Doesn't hit the sweet spot"
3.5/5
What do you like best about SugarSync?

It's an effective solution for cloud storage synchronized across your smart phone, tablet, laptop, and desktop. Review collected by and hosted on G2.com.

What do you dislike about SugarSync?

I have a few cloud solutions that I use. The usability of SugarSync is not as good as its competitors. Review collected by and hosted on G2.com.

Rusty P.
RP
Rusty P.
Senior Director of Global Operations and Quality
Medical Devices
Mid-Market (51-1000 emp.)
"Content Distribution for iPads and backup"
5/5
What do you like best about SugarSync?

This product has multiple uses--it is an on-line backup application, but we have used it for so much more than that. We have a virtual client within our network that our marketing department can send a video, PDF, picture, Word document etc to and then SugarSync syncs it up to the cloud--then all of our field users can open up SugarSync on their iPad, iPhone or Android device and sync the latest changes to their iPads. It allows for our 2gb+ of multimedia content to be synced to everyone's devices in off-line format for presentations wherever they are. All of the content is played within the slick program on the device and allows for sorting in folders (based on the structure within our virtual computer). It has improved our sales process drastically--it's a shame that Apple or Google doesn't have something more native like this. Review collected by and hosted on G2.com.

What do you dislike about SugarSync?

Sometimes and iPad will stop syncing & have to re-sync, but even with 2gb+ of data, it doesn't take that long.

It would be nice if there was some functionality that allowed for our users to click on multiple contents and then send an email to a client with a hyperlink to each of the documents or videos. Review collected by and hosted on G2.com.

Michael F.
MF
Michael F.
Senior Technical Account Manager, Team Lead
Computer Software
Enterprise (> 1000 emp.)
"Most Compatible File Sharing System"
4/5
What do you like best about SugarSync?

SugarSync is a great tool for storing your data in the cloud. They are the most compatible solution to-date (meaning they support more devices than any other service), and they are affordable. Review collected by and hosted on G2.com.

What do you dislike about SugarSync?

They say you can get up to 32GB free (you start with 5GB), but I have yet to figure out how to get even close to that. Review collected by and hosted on G2.com.