--- title: SugarSync Reviews meta\_title: 'SugarSync Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 81 reviews by the users' company size, role or industry to find out how SugarSync works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 81 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### SugarSync Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of SugarSync, enjoying effortless syncing across multiple devices with simple setup. [(6 mentions)](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=1416022&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of SugarSync, enabling quick configuration for seamless file synchronization across devices. [(3 mentions)](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=2427961&qs=pros-and-cons#reviews) Users value the **easy access and sharing** of files, making personal and professional organization seamless. [(2 mentions)](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=1415555&qs=pros-and-cons#reviews) Users love the **easy collaboration** features of SugarSync, facilitating seamless file syncing and sharing across devices. [(2 mentions)](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=2482829&qs=pros-and-cons#reviews) Users value SugarSync's **reliable file syncing** , ensuring secure backups and instant updates across all devices. [(2 mentions)](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=1415731&qs=pros-and-cons#reviews) Users experience **slow performance** with SugarSync, especially when syncing large files, hindering productivity and collaboration. [(2 mentions)](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=1415655&qs=pros-and-cons#reviews) Users are frustrated by the **storage limitations** and inflexibility of features, affecting overall satisfaction with SugarSync. [(2 mentions)](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=2427959&qs=pros-and-cons#reviews) Users find **syncing issues** with SugarSync particularly challenging, especially with large files and real-time collaboration limitations. [(2 mentions)](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=1415914&qs=pros-and-cons#reviews) Users find the **pricing high** for SugarSync, which may deter some from choosing the service. [(1 mentions)](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=2160972&qs=pros-and-cons#reviews) Users feel that SugarSync's pricing is **slightly higher** compared to other cloud storage options available. [(1 mentions)](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=2482842&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of SugarSync ##### 1. Ease of Use Users appreciate the **ease of use** of SugarSync, enjoying effortless syncing across multiple devices with simple setup. [ See 6 mentions ](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=1416022&qs=pros-and-cons#reviews) See Related User Reviews EH Elena H. 4.0/5 "Keeps Files in Sync Effortlessly, Needs More Collaboration Tools" What do you like about SugarSync? I mostly use SugarSync to back up my online files and sync files across multiple devices. It helps keep my files safe, organized, and instantly availa ![Maherin c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maherin c.") MC Maherin c. Small-Business (50 or fewer emp.) 4.0/5 "Efficient Syncing with Room for Pricing Improvement" What do you like about SugarSync? I think SugarSync allows easy file syncing and backup across multiple devices. I like that it lets me choose a new folder sync, and it offers great fo ##### 2. Easy Setup Users appreciate the **easy setup** of SugarSync, enabling quick configuration for seamless file synchronization across devices. [ See 3 mentions ](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=2427961&qs=pros-and-cons#reviews) See Related User Reviews EH Elena H. 4.0/5 "Keeps Files in Sync Effortlessly, Needs More Collaboration Tools" What do you like about SugarSync? I mostly use SugarSync to back up my online files and sync files across multiple devices. It helps keep my files safe, organized, and instantly availa ![Maherin c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maherin c.") MC Maherin c. Small-Business (50 or fewer emp.) 4.0/5 "Efficient Syncing with Room for Pricing Improvement" What do you like about SugarSync? I think SugarSync allows easy file syncing and backup across multiple devices. I like that it lets me choose a new folder sync, and it offers great fo ##### 3. Access Ease Users value the **easy access and sharing** of files, making personal and professional organization seamless. [ See 2 mentions ](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=1415555&qs=pros-and-cons#reviews) See Related User Reviews ![Manuel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manuel B.") MB Manuel B. Small-Business (50 or fewer emp.) 2.5/5 "Easy File Sharing, But Limited Storage and Infrequent Updates" What do you like about SugarSync? I liked having all my personal, academic, and work files available at my fingertips. It was also really easy to share them with my peers. ![Shariful i.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shariful i.") SI Shariful i. Mid-Market (51-1000 emp.) 4.5/5 "How useful SugarSync" What do you like about SugarSync? The most useful part of SugarSync this interface and Using are simply everyone can use this ##### 4. Easy Collaboration Users love the **easy collaboration** features of SugarSync, facilitating seamless file syncing and sharing across devices. [ See 2 mentions ](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=2482829&qs=pros-and-cons#reviews) See Related User Reviews EH Elena H. 4.0/5 "Keeps Files in Sync Effortlessly, Needs More Collaboration Tools" What do you like about SugarSync? I mostly use SugarSync to back up my online files and sync files across multiple devices. It helps keep my files safe, organized, and instantly availa ![Maherin c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maherin c.") MC Maherin c. Small-Business (50 or fewer emp.) 4.0/5 "Efficient Syncing with Room for Pricing Improvement" What do you like about SugarSync? I think SugarSync allows easy file syncing and backup across multiple devices. I like that it lets me choose a new folder sync, and it offers great fo ##### 5. Reliability Users value SugarSync's **reliable file syncing** , ensuring secure backups and instant updates across all devices. [ See 2 mentions ](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=1415731&qs=pros-and-cons#reviews) See Related User Reviews ![Maherin c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maherin c.") MC Maherin c. Small-Business (50 or fewer emp.) 4.0/5 "Efficient Syncing with Room for Pricing Improvement" What do you like about SugarSync? I think SugarSync allows easy file syncing and backup across multiple devices. I like that it lets me choose a new folder sync, and it offers great fo ![Parth P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parth P.") PP Parth P. Enterprise (\> 1000 emp.) 4.5/5 ""Efficient File Syncing and Backup Solution for Professionals"" What do you like about SugarSync? If my device gets stolen or lost, SugarSync’s “Remote Wipe” feature allows me to delete all synced files from that device remotely... ### 5 Cons or Disadvantages of SugarSync ##### 1. Slow Performance Users experience **slow performance** with SugarSync, especially when syncing large files, hindering productivity and collaboration. [ See 2 mentions ](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=1415655&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Reliable cloud for device-wide sync, but not for team collabs" What do you dislike about SugarSync? While SugarSync works well for syncing, it is slower than alternatives such as Dropbox when handling large files. There is very little room for simult ![Alban H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alban H.") AH Alban H. Small-Business (50 or fewer emp.) 5.0/5 "Its very nicd" What do you dislike about SugarSync? Loading it is to much to wait for starting ##### 2. Storage Limitations Users are frustrated by the **storage limitations** and inflexibility of features, affecting overall satisfaction with SugarSync. [ See 2 mentions ](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=2427959&qs=pros-and-cons#reviews) See Related User Reviews ![Manuel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manuel B.") MB Manuel B. Small-Business (50 or fewer emp.) 2.5/5 "Easy File Sharing, But Limited Storage and Infrequent Updates" What do you dislike about SugarSync? The storage capacity was limited, and updates didn’t come very often. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 4.0/5 "Flexible Sync with Room for Mobile App Improvement" What do you dislike about SugarSync? I find the inflexibility of the 'Designated Sync Folder' model a bit limiting. Also, the mobile app experience could be better. Initially, I found it ##### 3. Syncing Issues Users find **syncing issues** with SugarSync particularly challenging, especially with large files and real-time collaboration limitations. [ See 2 mentions ](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=1415914&qs=pros-and-cons#reviews) See Related User Reviews EH Elena H. 4.0/5 "Keeps Files in Sync Effortlessly, Needs More Collaboration Tools" What do you dislike about SugarSync? I believe it can be faster, more collaborative, and simpler for beginners. Make it more intuitive, more interactive, and more 'live' for teams, then e ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Reliable cloud for device-wide sync, but not for team collabs" What do you dislike about SugarSync? While SugarSync works well for syncing, it is slower than alternatives such as Dropbox when handling large files. There is very little room for simult ##### 4. Cost Issues Users find the **pricing high** for SugarSync, which may deter some from choosing the service. [ See 1 mentions ](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=2160972&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Reliable cloud for device-wide sync, but not for team collabs" What do you dislike about SugarSync? While SugarSync works well for syncing, it is slower than alternatives such as Dropbox when handling large files. There is very little room for simult ##### 5. Expensive Users feel that SugarSync's pricing is **slightly higher** compared to other cloud storage options available. [ See 1 mentions ](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=2482842&qs=pros-and-cons#reviews) See Related User Reviews ![Maherin c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maherin c.") MC Maherin c. Small-Business (50 or fewer emp.) 4.0/5 "Efficient Syncing with Room for Pricing Improvement" What do you dislike about SugarSync? I think the pricing is slightly higher compared to some other cloud storage tools. ## Top-Rated Alternatives [ ![Microsoft OneDrive for Business](https://images.g2crowd.com/uploads/product/hd_favicon/77584a7700826174b9c8ec31d2ba1600/microsoft-onedrive-for-business.svg "Microsoft OneDrive for Business") Microsoft OneDrive for Business 4.3/5(10,411) ](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) [ ![pCloud](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f4c1b0f7379b2a1de55946da9bd5d166/pcloud.png "pCloud") pCloud 4.3/5(166) ](https://www.g2.com/products/pcloud/reviews) [ ![Box](https://images.g2crowd.com/uploads/product/hd_favicon/3d3eeece24c2d6963722f3fb8f7a03e7/box.svg "Box") Box 4.2/5(5,260) ](https://www.g2.com/products/box/reviews) [ View All Alternatives ](https://www.g2.com/products/sugarsync/competitors/alternatives) ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 5/29/2022 "Sugar Sync" 4.5/5 What do you like best about SugarSync? Sugar sync is flexible to take backup ,sync and access the files from anywhere. Review collected by and hosted on G2.com. What do you dislike about SugarSync? It creates more files at backend and some time few software will hang. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? to take the backup of files and to use them in the feature and it will provide the real-time sync. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Daniel Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel Q.") DQ Daniel Q. Information Security Engineer Mid-Market (51-1000 emp.) 9/9/2021 "The best cloud storage" 4/5 What do you like best about SugarSync? It is easy to use, and the files are available from any desktop, laptop or mobile device. It is ideal for a work environment like home. Thousands of people around the world trust the security of their information through the Sugar Sync platform. ts price is somewhat high compared to other platforms, however it is worth it. Review collected by and hosted on G2.com. What do you dislike about SugarSync? Its price is high compared to the competition, in addition, its limited customer service does not help in solving problems on time. Review collected by and hosted on G2.com. Recommendations to others considering SugarSync: Try in its demo version, and you will fall in love with the ease of use, security and syncornization of any file or folder. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? Information availability, at all times and in all places with access to the network. Easy to sync, with any device. The backups are always available. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Christa G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christa G.") CG Christa G. E Small-Business (50 or fewer emp.) 9/3/2021 "SugarSync sure is Sweet" 4.5/5 What do you like best about SugarSync? I love that the Remote Wipe feature of SugarSync keeps my computer as well as my files on it, safe at all times. All data remains in the cloud and can always be synced into any new devices I ascertain. Review collected by and hosted on G2.com. What do you dislike about SugarSync? I have been using Onedrive and although it is similar, SugarSync is easier to navigate in. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? I can share my files on each of my devices, especially on my smartphones, and since I have multiple devices and numerous files, this is an ongoing problem that I had to solve. Since the files are cloud-based now using SugarSync, I never have to worry about them being lost or stolen. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") IA Verified User in Airlines/Aviation Small-Business (50 or fewer emp.) 5/2/2022 "Best platform for cloud storage" 3/5 What do you like best about SugarSync? Easy to use, instantly backing up files. Review collected by and hosted on G2.com. What do you dislike about SugarSync? Accessibility of the files and the data. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? Upload files and manage all the data Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 11/9/2021 "Slows down my computer" 1.5/5 What do you like best about SugarSync? You can save files to the cloud and make backups like this, which is great if your storage is full and you don't want to or can't delete any files on your local hard drive. Review collected by and hosted on G2.com. What do you dislike about SugarSync? It slows down my whole computer, which is kind of annoying when working, so I switched to iCloud Drive. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? You don't have to worry about deleting files when your local hard drive storage is full. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Nicholas B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas B.") NB Nicholas B. Solutions Engineer Small-Business (50 or fewer emp.) 8/19/2021 "Sugarsync doc sharing" 5/5 What do you like best about SugarSync? Ease of use for users. Fast secure ease. Review collected by and hosted on G2.com. What do you dislike about SugarSync? I haven't found too many issues with sugar sync; with all software, you'll have hiccups, but here has been solid. Review collected by and hosted on G2.com. Recommendations to others considering SugarSync: If you were looking for nice collaborative space, free of hassle and any other bloat, you found the right software! Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? Cloud-based storage for multiple user data accessability. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 11/24/2021 "SugarSync Review" 3/5 What do you like best about SugarSync? All depts. Within the org were using it, so it kept us all in sync. Review collected by and hosted on G2.com. What do you dislike about SugarSync? I am not a big fan. There are far better, less clunky solutions than Sugar. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? Not many benefits. Sugar is just very clunky and not user-friendly. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kyesha P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyesha P.") KP Kyesha P. Personnel Supervisor Small-Business (50 or fewer emp.) 9/3/2021 "Different type of "Cloud"" 5/5 What do you like best about SugarSync? I LOVE how much of a simple and efficient application it is! Review collected by and hosted on G2.com. What do you dislike about SugarSync? Honestly, for personal monthly rates could be lower, but there are so many features that it's worth it! Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? Keeping all my business info. all in sync and safe. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![DONALD H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DONALD H.") DH DONALD H. Small-Business (50 or fewer emp.) 12/14/2020 "Excellent cloud storage" 5/5 What do you like best about SugarSync? SugarSync allows you to keep your file structure that is on your hard drive. It backs up the files on the folders on your harddrive. You don't have to choose between storing on the cloud or local, you have both. Review collected by and hosted on G2.com. What do you dislike about SugarSync? The old backups are a bit difficult to remove. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? I like to be able to work on my files whether or not I'm connected to the cloud. But I want to know that they are safely backed up. Review collected by and hosted on G2.com. Show More 6/14/2022 Validated ReviewerIncentivizedSource: G2 invite ![Joy A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joy A.") JA Joy A. Web Designer Computer Software Small-Business (50 or fewer emp.) 8/2/2019 "The Recommended Software For Your File Synchronizing- SugarSync." 5/5 What do you like best about SugarSync? Sugar sync allows you to edit your files, view and save them safely and securely between many devices in a very short time. With this, you can always manage the files in whichever manner you want. This software has a feature that enables one to make changes that will also be effective in all other linked devices. The safety of file sharing is guaranteed because the user has a chance to share with the recipients they want thus being secured. It also allows online storage of files and on cloud therefore in case of file loss there is always an online backup. There is a free trial version for 30 days therefore any user can test the software before purchasing to ascertain that it is the best software for file backup and synchronization. Review collected by and hosted on G2.com. What do you dislike about SugarSync? Its user interface can be hard to a beginner but with time one can easily be able to use it. Review collected by and hosted on G2.com. Recommendations to others considering SugarSync: If you want a safe and secure software to synchronize and backup your data across any device then sugar sync gives you the chance to choose what device you want to share your files with. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? With Sugar sync I can synchronize my files multiple computers and devices for file backup therefore saving from future permanent data losses. Review collected by and hosted on G2.com. 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