--- title: SugarSync Reviews meta\_title: 'SugarSync Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 81 reviews by the users' company size, role or industry to find out how SugarSync works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 81 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### SugarSync Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of SugarSync, enjoying effortless syncing across multiple devices with simple setup. [(6 mentions)](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=1416022&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of SugarSync, enabling quick configuration for seamless file synchronization across devices. [(3 mentions)](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=2427961&qs=pros-and-cons#reviews) Users value the **easy access and sharing** of files, making personal and professional organization seamless. [(2 mentions)](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=1415555&qs=pros-and-cons#reviews) Users love the **easy collaboration** features of SugarSync, facilitating seamless file syncing and sharing across devices. [(2 mentions)](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=2482829&qs=pros-and-cons#reviews) Users value SugarSync's **reliable file syncing** , ensuring secure backups and instant updates across all devices. [(2 mentions)](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=1415731&qs=pros-and-cons#reviews) Users experience **slow performance** with SugarSync, especially when syncing large files, hindering productivity and collaboration. [(2 mentions)](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=1415655&qs=pros-and-cons#reviews) Users are frustrated by the **storage limitations** and inflexibility of features, affecting overall satisfaction with SugarSync. [(2 mentions)](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=2427959&qs=pros-and-cons#reviews) Users find **syncing issues** with SugarSync particularly challenging, especially with large files and real-time collaboration limitations. [(2 mentions)](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=1415914&qs=pros-and-cons#reviews) Users find the **pricing high** for SugarSync, which may deter some from choosing the service. [(1 mentions)](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=2160972&qs=pros-and-cons#reviews) Users feel that SugarSync's pricing is **slightly higher** compared to other cloud storage options available. [(1 mentions)](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=2482842&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of SugarSync ##### 1. Ease of Use Users appreciate the **ease of use** of SugarSync, enjoying effortless syncing across multiple devices with simple setup. [ See 6 mentions ](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=1416022&qs=pros-and-cons#reviews) See Related User Reviews EH Elena H. 4.0/5 "Keeps Files in Sync Effortlessly, Needs More Collaboration Tools" What do you like about SugarSync? I mostly use SugarSync to back up my online files and sync files across multiple devices. It helps keep my files safe, organized, and instantly availa ![Maherin c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maherin c.") MC Maherin c. Small-Business (50 or fewer emp.) 4.0/5 "Efficient Syncing with Room for Pricing Improvement" What do you like about SugarSync? I think SugarSync allows easy file syncing and backup across multiple devices. I like that it lets me choose a new folder sync, and it offers great fo ##### 2. Easy Setup Users appreciate the **easy setup** of SugarSync, enabling quick configuration for seamless file synchronization across devices. [ See 3 mentions ](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=2427961&qs=pros-and-cons#reviews) See Related User Reviews EH Elena H. 4.0/5 "Keeps Files in Sync Effortlessly, Needs More Collaboration Tools" What do you like about SugarSync? I mostly use SugarSync to back up my online files and sync files across multiple devices. It helps keep my files safe, organized, and instantly availa ![Maherin c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maherin c.") MC Maherin c. Small-Business (50 or fewer emp.) 4.0/5 "Efficient Syncing with Room for Pricing Improvement" What do you like about SugarSync? I think SugarSync allows easy file syncing and backup across multiple devices. I like that it lets me choose a new folder sync, and it offers great fo ##### 3. Access Ease Users value the **easy access and sharing** of files, making personal and professional organization seamless. [ See 2 mentions ](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=1415555&qs=pros-and-cons#reviews) See Related User Reviews ![Manuel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manuel B.") MB Manuel B. Small-Business (50 or fewer emp.) 2.5/5 "Easy File Sharing, But Limited Storage and Infrequent Updates" What do you like about SugarSync? I liked having all my personal, academic, and work files available at my fingertips. It was also really easy to share them with my peers. ![Shariful i.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shariful i.") SI Shariful i. Mid-Market (51-1000 emp.) 4.5/5 "How useful SugarSync" What do you like about SugarSync? The most useful part of SugarSync this interface and Using are simply everyone can use this ##### 4. Easy Collaboration Users love the **easy collaboration** features of SugarSync, facilitating seamless file syncing and sharing across devices. [ See 2 mentions ](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=2482829&qs=pros-and-cons#reviews) See Related User Reviews EH Elena H. 4.0/5 "Keeps Files in Sync Effortlessly, Needs More Collaboration Tools" What do you like about SugarSync? I mostly use SugarSync to back up my online files and sync files across multiple devices. It helps keep my files safe, organized, and instantly availa ![Maherin c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maherin c.") MC Maherin c. Small-Business (50 or fewer emp.) 4.0/5 "Efficient Syncing with Room for Pricing Improvement" What do you like about SugarSync? I think SugarSync allows easy file syncing and backup across multiple devices. I like that it lets me choose a new folder sync, and it offers great fo ##### 5. Reliability Users value SugarSync's **reliable file syncing** , ensuring secure backups and instant updates across all devices. [ See 2 mentions ](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=1415731&qs=pros-and-cons#reviews) See Related User Reviews ![Maherin c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maherin c.") MC Maherin c. Small-Business (50 or fewer emp.) 4.0/5 "Efficient Syncing with Room for Pricing Improvement" What do you like about SugarSync? I think SugarSync allows easy file syncing and backup across multiple devices. I like that it lets me choose a new folder sync, and it offers great fo ![Parth P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parth P.") PP Parth P. Enterprise (\> 1000 emp.) 4.5/5 ""Efficient File Syncing and Backup Solution for Professionals"" What do you like about SugarSync? If my device gets stolen or lost, SugarSync’s “Remote Wipe” feature allows me to delete all synced files from that device remotely... ### 5 Cons or Disadvantages of SugarSync ##### 1. Slow Performance Users experience **slow performance** with SugarSync, especially when syncing large files, hindering productivity and collaboration. [ See 2 mentions ](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=1415655&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Reliable cloud for device-wide sync, but not for team collabs" What do you dislike about SugarSync? While SugarSync works well for syncing, it is slower than alternatives such as Dropbox when handling large files. There is very little room for simult ![Alban H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alban H.") AH Alban H. Small-Business (50 or fewer emp.) 5.0/5 "Its very nicd" What do you dislike about SugarSync? Loading it is to much to wait for starting ##### 2. Storage Limitations Users are frustrated by the **storage limitations** and inflexibility of features, affecting overall satisfaction with SugarSync. [ See 2 mentions ](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=2427959&qs=pros-and-cons#reviews) See Related User Reviews ![Manuel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manuel B.") MB Manuel B. Small-Business (50 or fewer emp.) 2.5/5 "Easy File Sharing, But Limited Storage and Infrequent Updates" What do you dislike about SugarSync? The storage capacity was limited, and updates didn’t come very often. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 4.0/5 "Flexible Sync with Room for Mobile App Improvement" What do you dislike about SugarSync? I find the inflexibility of the 'Designated Sync Folder' model a bit limiting. Also, the mobile app experience could be better. Initially, I found it ##### 3. Syncing Issues Users find **syncing issues** with SugarSync particularly challenging, especially with large files and real-time collaboration limitations. [ See 2 mentions ](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=1415914&qs=pros-and-cons#reviews) See Related User Reviews EH Elena H. 4.0/5 "Keeps Files in Sync Effortlessly, Needs More Collaboration Tools" What do you dislike about SugarSync? I believe it can be faster, more collaborative, and simpler for beginners. Make it more intuitive, more interactive, and more 'live' for teams, then e ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Reliable cloud for device-wide sync, but not for team collabs" What do you dislike about SugarSync? While SugarSync works well for syncing, it is slower than alternatives such as Dropbox when handling large files. There is very little room for simult ##### 4. Cost Issues Users find the **pricing high** for SugarSync, which may deter some from choosing the service. [ See 1 mentions ](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=2160972&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Reliable cloud for device-wide sync, but not for team collabs" What do you dislike about SugarSync? While SugarSync works well for syncing, it is slower than alternatives such as Dropbox when handling large files. There is very little room for simult ##### 5. Expensive Users feel that SugarSync's pricing is **slightly higher** compared to other cloud storage options available. [ See 1 mentions ](https://www.g2.com/products/sugarsync/reviews?filters%5Bsentiment_snippet%5D=2482842&qs=pros-and-cons#reviews) See Related User Reviews ![Maherin c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maherin c.") MC Maherin c. Small-Business (50 or fewer emp.) 4.0/5 "Efficient Syncing with Room for Pricing Improvement" What do you dislike about SugarSync? I think the pricing is slightly higher compared to some other cloud storage tools. ## Top-Rated Alternatives [ ![Microsoft OneDrive for Business](https://images.g2crowd.com/uploads/product/hd_favicon/77584a7700826174b9c8ec31d2ba1600/microsoft-onedrive-for-business.svg "Microsoft OneDrive for Business") Microsoft OneDrive for Business 4.3/5(10,412) ](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) [ ![pCloud](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f4c1b0f7379b2a1de55946da9bd5d166/pcloud.png "pCloud") pCloud 4.3/5(166) ](https://www.g2.com/products/pcloud/reviews) [ ![Box](https://images.g2crowd.com/uploads/product/hd_favicon/3d3eeece24c2d6963722f3fb8f7a03e7/box.svg "Box") Box 4.2/5(5,260) ](https://www.g2.com/products/box/reviews) [ View All Alternatives ](https://www.g2.com/products/sugarsync/competitors/alternatives) TC Tushar C. IT Consultant Information Technology and Services Enterprise (\> 1000 emp.) 5/16/2024 "Simplify Your Digital World with SugarSync" 5/5 What do you like best about SugarSync? It keeps my files in sync on all my devices, so I can access them whenever I need. I can arrange my file however I want and It secure storage for sensitive data. Review collected by and hosted on G2.com. What do you dislike about SugarSync? I wish SugarSync gave more storage for the money. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? It saves my time by updating my files everywhere without me doing anything. It also keeps my stuff safe and makes sharing easy. Review collected by and hosted on G2.com. Show More 11/18/2024 Validated ReviewerIncentivizedSource: G2 invite ![Uddeshya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Uddeshya S.") US Uddeshya S. Talent Acquisition Specialist Mid-Market (51-1000 emp.) 5/22/2024 "Access Your Files Anywhere with SugarSync" 5/5 What do you like best about SugarSync? I love how SugarSync syncs and backs up my files without changing my folder setup. It's easy to use and access from any device. Review collected by and hosted on G2.com. What do you dislike about SugarSync? It costs more than other cloud services. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? It keeps all your files updated on every device, so you always have the latest version. This makes working and sharing files easy from anywhere. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite LH Lam H. Small-Business (50 or fewer emp.) 4/19/2024 "Average file storage option" 2.5/5 What do you like best about SugarSync? It generally serves it purpose and is relatively inexpensive in comparison to other options. Review collected by and hosted on G2.com. What do you dislike about SugarSync? It does not offer the same features and options as other products. It also performs much less efficiently as well, and unfortunately has probably the slowest syncing of the products I've used. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? Having convenient access to all my files Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Chris E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris E.") CE Chris E. Chris Element Small-Business (50 or fewer emp.) 1/31/2024 "File Sharing service worth using" 4/5 What do you like best about SugarSync? I love how i'm able to access my files across all devices without having to wait for them to fully upload. This is amazing when it comes to collaborating with other artists when producing music. Review collected by and hosted on G2.com. What do you dislike about SugarSync? Very expensive service compared to what im used to paying at other companies. For this reason I no longer user it & am trying other companies. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? It was allowing me to access my files on all computer and phone. Easy for music collaboration and saves me time when on deadlines working on music scores,etc Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Tomas A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tomas A.") TA Tomas A. NCI/R50 Research Specialist Small-Business (50 or fewer emp.) 4/18/2023 "SugarSync is a cloud storage and file synchronization service that is simple and robust" 2.5/5 What do you like best about SugarSync? SugarSync is a cloud storage and file synchronization service that offers a variety of features, including: File sync: SugarSync can sync files and folders between your computers, mobile devices, and the cloud. File backup: SugarSync can back up your files to the cloud, so you can restore them if your computer is lost or stolen. File sharing: SugarSync can make files and folders available to other people, so you can collaborate on projects or share files with friends and family. Versioning: SugarSync keeps track of all the versions of your files, so you can easily restore a previous version if you make a mistake. Mobile apps: SugarSync has mobile apps for iOS and Android devices, so you can access your files on the go. Web interface: SugarSync has a web interface, so you can access your files from any web browser. SugarSync offers a variety of pricing plans, starting at $7.99 per month for 100GB of storage. Pros: Easy to use Wide range of features Secure Mobile apps Web interface Review collected by and hosted on G2.com. What do you dislike about SugarSync? First, ot lacks some advanced features such as collaboration and doc editing. Second, it is expensive Overall, SugarSync is a choice for users who are looking for a simple cloud storage and file synchronization service. However, it is important to note that it is more expensive than some of its competitors. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? An easy way for sharing files wih customers and collaborators. Backup if certain files Versioning of shared documents. Working remote with customers and collaborators Review collected by and hosted on G2.com. Show More 10/18/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Salman Khan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salman Khan K.") SK Salman Khan K. Cash Desk Secretary Small-Business (50 or fewer emp.) 8/7/2023 "the best software I ever used" 4.5/5 What do you like best about SugarSync? One of the key features I find useful is the automatic file synchronization. Whenever I make changes to a file on one of my devices, SugarSync quickly updates the same file on my other connected devices. This saves me time and ensures that I'm always working with the latest version of my files. Review collected by and hosted on G2.com. What do you dislike about SugarSync? Having used SugarSync, I've found certain aspects of the service to be less than satisfactory. While the concept of keeping files synced across devices is appealing, I've encountered some issues that have led to a less-than-optimal user experience. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? SugarSync serves as an effective backup solution, ensuring that your files are protected against data loss. If your device is lost, stolen, or damaged, you can still access your important files from other devices Review collected by and hosted on G2.com. Show More 5/18/2024 Validated ReviewerSource: Organic NK Nikoletta K. Mid-Market (51-1000 emp.) 6/14/2023 "SugarSync" 5/5 What do you like best about SugarSync? SugarSync prioritizes the security of your data. Files are encrypted during transfer and storage using SSL encryption and 256-bit AES encryption, providing a high level of data protection. Additionally, SugarSync offers remote wipe capabilities, allowing you to erase the data from lost or stolen devices to prevent unauthorized access. Review collected by and hosted on G2.com. What do you dislike about SugarSync? While SugarSync supports file sharing and collaboration, it may not have the same extensive collaboration features found in other cloud storage and collaboration platforms. For more advanced collaboration needs, such as real-time co-editing or document version control, you may need to supplement SugarSync with additional collaboration tools. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? SugarSync retains previous versions of files, allowing you to revert to earlier versions if needed. This feature helps in scenarios where you accidentally overwrite or delete important content, providing an additional layer of file protection and enabling easy recovery. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JK Jasper K. Small-Business (50 or fewer emp.) 5/5/2023 "Great product!" 4.5/5 What do you like best about SugarSync? I love how fast the website actually works an how quick I receive and send my documents. I've never had such an amazing cloud experience! Review collected by and hosted on G2.com. What do you dislike about SugarSync? I dislike the fact they don't answer very fast on their customer service. That may be their only downside! Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? It solves the problem of having such a low maximum cloud storage like Google Drive. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") UC Verified User in Computer & Network Security Enterprise (\> 1000 emp.) 10/20/2023 "Cloud Storage and backup solution" 4/5 What do you like best about SugarSync? Instant stream data between sugar sync apps and versionong capabilities Review collected by and hosted on G2.com. What do you dislike about SugarSync? price plans are expensive and complex encryption Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? Secure system and offers synced storage for distribution across devices Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Shubham J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shubham J.") SJ Shubham J. Executive Enterprise (\> 1000 emp.) 12/7/2022 "Best software" 5/5 What do you like best about SugarSync? It is a cheap to utilise software than other competitors. It is accessible on all platforms—mobile, Mac, and Windows. The sync option automatically updates all of the modifications and syncs the files. Review collected by and hosted on G2.com. What do you dislike about SugarSync? We sought a straightforward to use cross-platform file synchronisation software and SugarSync is absolutely on spot. Given the price at which it is providing its services, I believe it will appeal to a wide range of organisations. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? We are utilising this to distribute and sync all files across our team members. Making an online backup enables us to ensure that no files are lost in the event of a device failure. Review collected by and hosted on G2.com. 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