--- title: SugarSync Reviews meta\_title: 'SugarSync Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 82 reviews by the users' company size, role or industry to find out how SugarSync works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 82 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- # SugarSync Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by SugarSync but has limited features. Are you part of the SugarSync team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! SugarSync is a comprehensive cloud storage service that enables users to back up, access, synchronize, and share files across multiple devices, including computers and mobile platforms. It supports various operating systems such as Windows, macOS, iOS, and Android, ensuring seamless integration into diverse digital environments. By continuously monitoring and updating changes to files, SugarSync ensures that users have the most current versions available across all their devices. Key Features and Functionality: - Automatic File Synchronization: SugarSync continuously monitors files for changes, automatically updating and synchronizing them across all linked devices. - Cross-Platform Compatibility: The service supports multiple operating systems, including Windows, macOS, iOS, and Android, facilitating seamless integration across various devices. - Secure File Sharing: Users can share files and folders privately or publicly, with options to control permissions and track access. - Data Backup and Recovery: SugarSync provides robust backup solutions, ensuring data is securely stored and recoverable in case of device loss or failure. - Remote Data Management: In the event of device theft or loss, users can remotely wipe their data to prevent unauthorized access. Primary Value and User Solutions: SugarSync addresses the need for efficient and secure file management in an increasingly digital and mobile world. By offering automatic synchronization and backup, it ensures that users have access to their latest files anytime, anywhere, without the risk of data loss. The service's cross-platform compatibility and secure sharing capabilities enhance collaboration and productivity, making it an ideal solution for both individuals and businesses seeking reliable and accessible cloud storage. * * * Seller [Ziff Davis](https://www.g2.com/sellers/ziff-davis) Discussions [SugarSync Community](https://www.g2.com/products/sugarsync/discuss) Solution Type Best-of-Breed Overview by marc sobul (Associate Director, Product Marketing) Show More ## Pricing Pricing provided by SugarSync. ### 100GB $7.49 per month ### 250Gb $9.99 per month [ View More Pricing Information ](https://www.g2.com/products/sugarsync/pricing) ## Top-Rated Alternatives [ ![Microsoft OneDrive for Business](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft OneDrive for Business") Microsoft OneDrive for Business 4.3/5(10,413) ](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) [ ![pCloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "pCloud") pCloud 4.3/5(166) ](https://www.g2.com/products/pcloud/reviews) [ ![Box](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Box") Box 4.2/5(5,260) ](https://www.g2.com/products/box/reviews) [ View All Alternatives ](https://www.g2.com/products/sugarsync/competitors/alternatives) ## User Insights Average based on 82 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 6/29/2026 "Keeping Files Synchronized, Backed Up, and Easy to Manage" 4.5/5 What do you like best about SugarSync? SugarSync helps me continue my work without worrying about where my files are stored or whether I am using the latest version. I work as a Dietician & Nutritionist, manage a homeopathy clinic, and also create health education content for social media. My daily work includes diet plans, patient consultation records, follow up documents, educational PDFs, presentations, health awareness videos, and other important files. Since these files are updated regularly, it is helpful to have everything synchronized automatically instead of manually copying files between different devices. Getting started was easy, so the ease of implementation was good for me. I was able to start using it without spending much time on setup, and the interface is simple enough for daily work. Uploading files, synchronizing folders, organizing documents, and finding older files all feel straightforward. I use SugarSync regularly, and the performance has been smooth while uploading files, synchronizing changes, opening larger folders, and working with different file types during my normal routine. One thing I really like is that it brings automatic synchronization, cloud backup, secure file sharing, version history, and access across different devices together without making the platform feel complicated. This fits well with my work because I regularly update nutrition plans, educational resources, presentations, and clinic documents. I can continue working from another device without thinking about which copy is the newest. Search and folder organization also make it easier to find older files, while backup gives me confidence that important records and educational materials remain protected. The number of features feels well balanced for my daily work. It fits naturally into the way I already organize my files instead of making me change my workflow. Overall, SugarSync has made it easier to keep my healthcare documents, educational resources, and content creation files synchronized, protected, and available whenever I need them, which helps me stay more organized throughout the day. Review collected by and hosted on G2.com. What do you dislike about SugarSync? When I upload or update larger folders with many files, synchronization sometimes takes a little longer than I expect. I occasionally need to wait before every file is fully updated across my devices, especially when there are many files inside the same folder. During that time, I usually wait before continuing my work to make sure everything has finished syncing. It does not affect my work very often, but faster synchronization for larger folders would make the experience even smoother. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? It is helping me solve the problem of keeping important work files updated across different devices without manually copying or replacing them. In my work, I regularly update diet plans, patient consultation records, follow-up documents, educational presentations, and health awareness content. Earlier, I had to check whether I was working on the latest copy of a file, especially when switching between different devices. Now, updated files stay synchronized automatically, which makes it much easier to continue my work without worrying about different versions of the same document. It also helps me keep important clinic records, educational resources, and content files backed up and easier to access whenever I need them. I also spend less time searching for files because everything stays organized and available from one place. This makes it easier to continue my work during busy clinic hours or while preparing health education content without interrupting my workflow. Instead of spending time managing multiple copies of files, I can focus more on patient consultations, nutrition planning, and creating health education content. Overall, SugarSync has made my daily workflow more organized and reduced the time I spend managing files. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Sebastián M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sebastián M.") SM Sebastián M. Salesforce Consultant Consulting Mid-Market (51-1000 emp.) 4/16/2026 "Excellent Compatibility, Synchronization Details Could Be Improved" 4.5/5 What do you like best about SugarSync? I like the compatibility of SugarSync between operating systems. I use a desktop computer with Windows and a laptop with macOS, and this compatibility saves me the work of manually transferring files using flash drives or paying extra for other applications. Additionally, I find the initial setup relatively simple despite the first synchronization being slow due to the number of files. For these reasons, I consider SugarSync to be a very good, almost perfect application. Review collected by and hosted on G2.com. What do you dislike about SugarSync? Sometimes data synchronization doesn't work very well with mobile data. I understand that when you're not connected by cable to the internet, but rather the connection is via wifi or mobile, it's not the best... But it leaves much to be desired sometimes that with limited data, file synchronization is not optimal. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? I use SugarSync to back up my important files and access them across different devices. I like its compatibility between operating systems, which saves me from using USB drives. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 inviteAI Translated ![jamsheed I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "jamsheed I.") JI jamsheed I. Senior Civil Engineer Mid-Market (51-1000 emp.) 6/4/2026 "Seamless Real-Time Sync and Backup Across All Your Devices" 5/5 What do you like best about SugarSync? Automatic real-time file syncing across devices. Easy file sharing and remote access from desktop and mobile devices. Continuous cloud backup with file versioning for recovery. Support for multiple platforms, including Windows, macOS, Android, and iOS. Review collected by and hosted on G2.com. What do you dislike about SugarSync? No free storage plan, only a trial period, which may not appeal to casual users. Limited collaboration features compared to platforms like Microsoft OneDrive or Google Drive. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? Ensures important files are automatically backed up to the cloud. Keeps documents updated across computers, phones, and tablets in real time. Makes it easy to access files remotely from anywhere. Reduces the risk of data loss due to device failure or accidental deletion. Improves productivity by allowing seamless file sharing and collaboration. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: G2 invite SL Samuel L. Project Director Mid-Market (51-1000 emp.) 4/29/2026 "Streamlined File Syncing with Minor Delays" 4.5/5 What do you like best about SugarSync? I appreciate how easy it is to set a template structure in SugarSync so that different reps can upload files to the right folder without having to navigate too much. This feature ensures that the right file is uploaded to the right folder, which minimizes errors. Additionally, the initial setup was straightforward for me and the team I work with. Review collected by and hosted on G2.com. What do you dislike about SugarSync? Sometimes the lag for synching the files means our internal team have to wait a bit longer, even though the rep says the file should be there Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? I use SugarSync to sync files, especially photos of signatures on contracts from mobile phones. It ensures reps can capture signatures quickly, with easy template structures that prevent misplacing files, streamlining access for our settlements team. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Alwin K A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alwin K A.") AA Alwin K A. Verifications Specialist Small-Business (50 or fewer emp.) 3/2/2026 "Unmatched “Sync-in-Place” Flexibility That Keeps SugarSync Worth It" 5/5 What do you like best about SugarSync? What makes SugarSync stand out—and, honestly, what keeps people paying its premium—is its unmatched flexibility in folder selection. Unlike most cloud services that force you to move everything into one “Magic Folder” (like Dropbox or Google Drive), SugarSync lets you right-click any existing folder on your computer and start syncing it immediately. That means you don’t have to reorganize your entire digital life just to get it backed up. Beyond that, there are a few other highlights worth calling out. Continuous Sync updates files in real time across unlimited devices. Remote Wipe is a real lifesaver for security if a device is lost or stolen. Version Recovery keeps the last five versions of your files, which makes it much easier to roll back those accidental “oops” moments. Yes, it’s pricier than competitors, but that “sync-in-place” capability is a huge time-saver for power users. Review collected by and hosted on G2.com. What do you dislike about SugarSync? While SugarSync’s flexibility is a real plus, it also comes with several “deal-breaker” drawbacks for many users. First, the value is hard to justify. It’s arguably one of the most expensive services per GB: you’ll pay about $7.50/month for 100GB, while competitors like IDrive or pCloud offer 2TB (2,000GB) for a similar price. Privacy is another concern because there’s no zero-knowledge option. SugarSync holds the decryption keys to your data, so if they’re hacked or subpoenaed, your files could be accessible. Many modern alternatives offer “zero-knowledge” encryption where only you have the key. Performance also feels dated. It lacks block-level sync, so if you change even one word in a large file, it re-uploads the entire file. That can make it significantly slower than services like Dropbox or Box. On top of that, there’s still no Linux support, and the web and desktop apps feel clunky and “stuck in 2015.” Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? SugarSync primarily solves the problem of fragmented data across multiple machines. While many cloud services force you to change how you work, SugarSync adapts to your existing workflow. One major issue it addresses is rigid file structures. Instead of making you move everything into a single “sync folder,” it lets you keep your desktop, documents, and project folders exactly where they already are. It also helps reduce version conflicts by automatically saving up to five previous versions of every file, which can prevent you from losing work when something gets overwritten. On the security side, the “Remote Wipe” feature helps close a common gap by reducing the risk of data exposure if a laptop or phone is stolen. For me, the biggest benefit is operational efficiency. I save time because there’s no manual uploading or reorganization required. Since it syncs in real time, I can start a document at the office and find the updated version waiting on my home Mac almost immediately, keeping my digital life “mirrored” with minimal effort. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Parth P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parth P.") PP Parth P. Executive Virtual Assistant Enterprise (\> 1000 emp.) 10/14/2025 ""Efficient File Syncing and Backup Solution for Professionals"" 4.5/5 What do you like best about SugarSync? If my device gets stolen or lost, SugarSync’s “Remote Wipe” feature allows me to delete all synced files from that device remotely... I can edit a file on one device, and the changes will instantly appear on all my other devices without any manual intervention. My data is always up to date and right at my fingertips, no matter which device i using... Review collected by and hosted on G2.com. What do you dislike about SugarSync? The software’s user interface (UI) may feel a bit outdated and less modern. While it functions well, it lacks the polish and clean design found in other services. Its overall look and feel can seem somewhat “vintage,” which might be a drawback for Me and users who prefer a modern, minimalist design... Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? Sometimes i away from home and suddenly need a file that's stored on my home or office computer. If i can't get the file, my work comes to a halt. SugarSync breaks that barrier. Because all my important files stay synced across my devices (laptop, phone, tablet), i can access them from anywhere, anytime. Just log in from my phone or any computer browser... The benefit My office in a way, right in my pocket. Whether I in a meeting, traveling, or anywhere else, my important files are always accessible to me. This enhances my productivity and gives me greater flexibility in the way my work. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Enterprise (\> 1000 emp.) 8/12/2026 "Safe, Reliable File Sharing You Can Trust" 4.5/5 What do you like best about SugarSync? Safe to use and very reliable for file sharing Review collected by and hosted on G2.com. What do you dislike about SugarSync? UI can be improved better and feasible.. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? File sharing is easy to share with other apps and can be fetched Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Shariful i.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shariful i.") SI Shariful i. Executive Mechanical or Industrial Engineering Mid-Market (51-1000 emp.) 1/5/2025 "How useful SugarSync" 4.5/5 What do you like best about SugarSync? The most useful part of SugarSync this interface and Using are simply everyone can use this Review collected by and hosted on G2.com. What do you dislike about SugarSync? SugarSync add part is so boring i Don't like add Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? I want to add free SugarSync Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Alban H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alban H.") AH Alban H. Owner Small-Business (50 or fewer emp.) 11/25/2024 "Its very nicd" 5/5 What do you like best about SugarSync? Its easy to work with the product, and easy to find Review collected by and hosted on G2.com. What do you dislike about SugarSync? Loading it is to much to wait for starting Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? Its online program Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Abhishek Singh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek Singh R.") AR Abhishek Singh R. Business Development Manager Mid-Market (51-1000 emp.) 6/2/2024 "Your Secure File Storage" 5/5 What do you like best about SugarSync? I like SugarSync because it lets me access my files from anywhere and backs them up automatically.It keeps your files safe and private by using encryption and other security measures. Review collected by and hosted on G2.com. What do you dislike about SugarSync? We might not be able to send or get really big files because there are limits on file sizes.. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? It helps you access your files from anywhere and keeps them safe, giving you peace of mind and making it easy to work on the go. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about SugarSync? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SugarSync ](https://www.g2.com/products/sugarsync/discussions/new) ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") G2 Verified User in Public Relations and Communications • Last activity over 6 years ago Sharing with non-SugarSync users: is it free? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/sharing-with-non-sugarsync-users-is-it-free) GU Guest User What is SugarSync used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-sugarsync-used-for) [ View all Discussions ](https://www.g2.com/products/sugarsync/discuss) ## Pricing Options Pricing provided by SugarSync. ### 100GB $7.49 per month ### 250Gb $9.99 per month ### 500GB $24.99 per month [ View More Pricing Information ](https://www.g2.com/products/sugarsync/pricing) SugarSync Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_790f5095f4e17577cead05669971b794/microsoft-onedrive-for-business.jpg "Product Avatar Image") Microsoft OneDrive 4.3/5(10,413) [ Compare Now ](https://www.g2.com/compare/microsoft-onedrive-for-business-vs-sugarsync) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f4c1b0f7379b2a1de55946da9bd5d166/pcloud.png "Product Avatar Image") pCloud 4.3/5(166) [ Compare Now ](https://www.g2.com/compare/sugarsync-vs-pcloud) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cbdded440dd46c7dcb4debe3e10b5048/microsoft-sharepoint.png "Product Avatar Image") Microsoft SharePoint 4/5(8,980) [ Compare Now ](https://www.g2.com/compare/microsoft-sharepoint-vs-sugarsync) ##### ##### SugarSync Features File Management Device Syncing Web Interface File Type Support Collaboration File following File Sharing Simultaneously Editing Administration Storage Limits Security Platform Performance and Reliability [ View More Features ](https://www.g2.com/products/sugarsync/features) ##### Categories on G2 [Cloud Content Collaboration](https://www.g2.com/categories/cloud-content-collaboration)[Online Backup](https://www.g2.com/categories/online-backup) ##### Explore More [What is the most reliable job shop management solution for a shop that has grown to 20-50 employees and is finally replacing the whiteboard and spreadsheet system it has used for years?](https://www.g2.com/discussions/what-is-the-most-reliable-job-shop-management-solution-for-a-shop-that-has-grown-to-20-50-employees-and-is-finally-replacing-the-whiteboard-and-spreadsheet-system-it-has-used-for-years)[Best sales performance management apps for startups](https://www.g2.com/discussions/best-sales-performance-management-apps-for-startups)[Which web client accelerator platforms offer the best reliability and failover mechanisms?](https://www.g2.com/discussions/which-web-client-accelerator-platforms-offer-the-best-reliability-and-failover-mechanisms) [What shopping cart software is cheap but reliable and works well with WordPress and Stripe for a small store that does not want to over-engineer its stack?](https://www.g2.com/discussions/what-shopping-cart-software-is-cheap-but-reliable-and-works-well-with-wordpress-and-stripe-for-a-small-store-that-does-not-want-to-over-engineer-its-stack)[Top platforms for audience behavior analysis through content](https://www.g2.com/discussions/which-top-content-platforms-are-best-for-analyzing-audience-behavior)[Pros and Cons Details](https://www.g2.com/products/sugarsync/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)