--- title: SugarSync Reviews meta\_title: 'SugarSync Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 81 reviews by the users' company size, role or industry to find out how SugarSync works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 81 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- # SugarSync Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by SugarSync but has limited features. Are you part of the SugarSync team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! SugarSync is a comprehensive cloud storage service that enables users to back up, access, synchronize, and share files across multiple devices, including computers and mobile platforms. It supports various operating systems such as Windows, macOS, iOS, and Android, ensuring seamless integration into diverse digital environments. By continuously monitoring and updating changes to files, SugarSync ensures that users have the most current versions available across all their devices. Key Features and Functionality: - Automatic File Synchronization: SugarSync continuously monitors files for changes, automatically updating and synchronizing them across all linked devices. - Cross-Platform Compatibility: The service supports multiple operating systems, including Windows, macOS, iOS, and Android, facilitating seamless integration across various devices. - Secure File Sharing: Users can share files and folders privately or publicly, with options to control permissions and track access. - Data Backup and Recovery: SugarSync provides robust backup solutions, ensuring data is securely stored and recoverable in case of device loss or failure. - Remote Data Management: In the event of device theft or loss, users can remotely wipe their data to prevent unauthorized access. Primary Value and User Solutions: SugarSync addresses the need for efficient and secure file management in an increasingly digital and mobile world. By offering automatic synchronization and backup, it ensures that users have access to their latest files anytime, anywhere, without the risk of data loss. The service's cross-platform compatibility and secure sharing capabilities enhance collaboration and productivity, making it an ideal solution for both individuals and businesses seeking reliable and accessible cloud storage. * * * Seller [Ziff Davis](https://www.g2.com/sellers/ziff-davis) Discussions [SugarSync Community](https://www.g2.com/products/sugarsync/discuss) Solution Type Best-of-Breed Overview by marc sobul (Associate Director, Product Marketing) Show More ## Pricing Pricing provided by SugarSync. ### 100GB $7.49 per month ### 250Gb $9.99 per month [ View More Pricing Information ](https://www.g2.com/products/sugarsync/pricing) ## Top-Rated Alternatives [ ![Microsoft OneDrive for Business](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft OneDrive for Business") Microsoft OneDrive for Business 4.3/5(10,413) ](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) [ ![pCloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "pCloud") pCloud 4.3/5(166) ](https://www.g2.com/products/pcloud/reviews) [ ![Box](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Box") Box 4.2/5(5,260) ](https://www.g2.com/products/box/reviews) [ View All Alternatives ](https://www.g2.com/products/sugarsync/competitors/alternatives) ## User Insights Average based on 81 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Manuel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manuel B.") MB Manuel B. Docente Small-Business (50 or fewer emp.) 1/13/2026 "Easy File Sharing, But Limited Storage and Infrequent Updates" 2.5/5 What do you like best about SugarSync? I liked having all my personal, academic, and work files available at my fingertips. It was also really easy to share them with my peers. Review collected by and hosted on G2.com. What do you dislike about SugarSync? The storage capacity was limited, and updates didn’t come very often. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? SugarSync gives me peace of mind because I know my files are stored securely. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic LH Lam H. Small-Business (50 or fewer emp.) 4/19/2024 "Average file storage option" 2.5/5 What do you like best about SugarSync? It generally serves it purpose and is relatively inexpensive in comparison to other options. Review collected by and hosted on G2.com. What do you dislike about SugarSync? It does not offer the same features and options as other products. It also performs much less efficiently as well, and unfortunately has probably the slowest syncing of the products I've used. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? Having convenient access to all my files Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Tomas A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tomas A.") TA Tomas A. NCI/R50 Research Specialist Small-Business (50 or fewer emp.) 4/18/2023 "SugarSync is a cloud storage and file synchronization service that is simple and robust" 2.5/5 What do you like best about SugarSync? SugarSync is a cloud storage and file synchronization service that offers a variety of features, including: File sync: SugarSync can sync files and folders between your computers, mobile devices, and the cloud. File backup: SugarSync can back up your files to the cloud, so you can restore them if your computer is lost or stolen. File sharing: SugarSync can make files and folders available to other people, so you can collaborate on projects or share files with friends and family. Versioning: SugarSync keeps track of all the versions of your files, so you can easily restore a previous version if you make a mistake. Mobile apps: SugarSync has mobile apps for iOS and Android devices, so you can access your files on the go. Web interface: SugarSync has a web interface, so you can access your files from any web browser. SugarSync offers a variety of pricing plans, starting at $7.99 per month for 100GB of storage. Pros: Easy to use Wide range of features Secure Mobile apps Web interface Review collected by and hosted on G2.com. What do you dislike about SugarSync? First, ot lacks some advanced features such as collaboration and doc editing. Second, it is expensive Overall, SugarSync is a choice for users who are looking for a simple cloud storage and file synchronization service. However, it is important to note that it is more expensive than some of its competitors. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? An easy way for sharing files wih customers and collaborators. Backup if certain files Versioning of shared documents. Working remote with customers and collaborators Review collected by and hosted on G2.com. Show More 10/18/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite FM Francesco M. Business Development Consultant Mid-Market (51-1000 emp.) 5/27/2022 "Quite Expensive Cloud Backup Solution! Good customer support" 3/5 What do you like best about SugarSync? SugarSync is a great option while you're at work. In case you would like to share a big file, that is far too hefty to email, that's where SugarSync comes in as it has a Microsoft Outlook plugin to let you easily share. Review collected by and hosted on G2.com. What do you dislike about SugarSync? Pricing! SugarSync is probably the costliest option amongst all the rivals it has in the market. Large businesses sharing massive data will have no issues paying their subscription fees, but a small organization will be turned off for sure. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? Sugar Sync does the job exactly how they advertise themselves. My files are synchronized, and I select the folders I want to share. I backup all my devices using SS and all my data to date has been safe. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") IA Verified User in Airlines/Aviation Small-Business (50 or fewer emp.) 5/2/2022 "Best platform for cloud storage" 3/5 What do you like best about SugarSync? Easy to use, instantly backing up files. Review collected by and hosted on G2.com. What do you dislike about SugarSync? Accessibility of the files and the data. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? Upload files and manage all the data Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 11/24/2021 "SugarSync Review" 3/5 What do you like best about SugarSync? All depts. Within the org were using it, so it kept us all in sync. Review collected by and hosted on G2.com. What do you dislike about SugarSync? I am not a big fan. There are far better, less clunky solutions than Sugar. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? Not many benefits. Sugar is just very clunky and not user-friendly. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 1/14/2019 "Intuitive Syncing Service, but Expensive for What You Get" 3/5 What do you like best about SugarSync? I used SugarSync for over 5 years to back-up both my home personal files and my work files on different platforms. The apps are compatible with Windows, macOS, iOS, and Android. With a simple login, I was able to access all of my files on any device and keep backups in the cloud. The set-up, ease of syncing/backing up photos and files, reliability of syncing, and ability to create folders to organize your files are the best features. Their desktop version is intuitive and easy to drag and drop files/folders or use their (+) add button to sync. Like other services, SugarSync lets you share files and folders with everyone who has the link or just with specific people. Review collected by and hosted on G2.com. What do you dislike about SugarSync? SugarSync just doesn't measure up in cost value/storage or collaborative sharing when stacked against market competitors such as Google Drive, Dropbox Plus or Microsoft OneDrive, Though setting up and using SugarSync is intuitive and fairly simple, the service is expensive and lacks security for password protecting files/folders and sharing capabilities compared to the mainstream services mentioned above. SugarSync does not integrate any online collaboration tools. Contacts are also limited to editing, adding, and deleting items from a folder. There's no option for multiple users to simultaneously make edits to a file or even communicate with each other through SugarSync, unlike Google Drive or OneDrive. Review collected by and hosted on G2.com. Recommendations to others considering SugarSync: It's Intuitive and easy to set-up and use across devices. However, it isn't as cost-effective in terms of storage space when compared to other services such as Google Drive or OneDrive. It also doesn't yet have key collaboration capabilities with sharing, editing or protecting files. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? File Syncing and Back-up. It was easy to use, reliable with syncing and accessible across devices. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Elisabeth G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elisabeth G.") EG Elisabeth G. Licensed Health & Life Insurance Professional Insurance Enterprise (\> 1000 emp.) 9/9/2016 "Great Storage Capacity Mediocre Interface" 3/5 What do you like best about SugarSync? This service allowed for varying levels of storage usage and syncing over multiple devices with a high level of control - different folders could have different sync options. Review collected by and hosted on G2.com. What do you dislike about SugarSync? I hated using the interface: Online access was cumbersome and the ap for smart phones and tablets was worse. While the system created a local folder that was easy enough to access/streamlined to your operating system, it did no good when trying to access files that were not locally stored. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? I subscribed to this service for about 3 years. I no longer use it, as there are other cloud storage options available that are free or part of a free bundled service for something I already pay for. Over the course of the first year, this service allowed me to store and back-up data and access it through multiple devices. However, the company revamped the interface at least twice over that time frame and I did not experience added convenience through either. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 12/20/2016 "Does the Job. Magic Briefcase is Nice." 2.5/5 What do you like best about SugarSync? The Magic Briefcase is nice to have. Just drop files in it on your desktop and those you're sharing with have access too. Review collected by and hosted on G2.com. What do you dislike about SugarSync? Takes a long time to load. Software feels clunky and outdated. Review collected by and hosted on G2.com. Recommendations to others considering SugarSync: There are many options for file sharing. I tend to prefer other simpler web based systems rather than Sugarsync. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? File Sharing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Brittany C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brittany C.") BC Brittany C. Law Clerk Law Practice Small-Business (50 or fewer emp.) 6/10/2016 "SugarSync Review" 3/5 What do you like best about SugarSync? Easy to maneuver throughout the program, especially easy to drag multiple items into a folder at one time. Review collected by and hosted on G2.com. What do you dislike about SugarSync? The program crashed on my law firm and it was a hassle to recover the files. Review collected by and hosted on G2.com. Recommendations to others considering SugarSync: Be sure to have everything backed up in case of a crash, however it is still a good company/product. Review collected by and hosted on G2.com. What problems is SugarSync solving and how is that benefiting you? Organization and efficiency are the business problems we are solving. We were able to do that while using SugarSync until it crashed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about SugarSync? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SugarSync ](https://www.g2.com/products/sugarsync/discussions/new) GU Guest User What is SugarSync used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-sugarsync-used-for) ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") G2 Verified User in Public Relations and Communications • Last activity over 6 years ago Sharing with non-SugarSync users: is it free? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/sharing-with-non-sugarsync-users-is-it-free) [ View all Discussions ](https://www.g2.com/products/sugarsync/discuss) ## Pricing Options Pricing provided by SugarSync. ### 100GB $7.49 per month ### 250Gb $9.99 per month ### 500GB $24.99 per month [ View More Pricing Information ](https://www.g2.com/products/sugarsync/pricing) SugarSync Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_790f5095f4e17577cead05669971b794/microsoft-onedrive-for-business.jpg "Product Avatar Image") Microsoft OneDrive 4.3/5(10,413) [ Compare Now ](https://www.g2.com/compare/microsoft-onedrive-for-business-vs-sugarsync) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f4c1b0f7379b2a1de55946da9bd5d166/pcloud.png "Product Avatar Image") pCloud 4.3/5(166) [ Compare Now ](https://www.g2.com/compare/sugarsync-vs-pcloud) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cbdded440dd46c7dcb4debe3e10b5048/microsoft-sharepoint.png "Product Avatar Image") Microsoft SharePoint 4/5(8,980) [ Compare Now ](https://www.g2.com/compare/microsoft-sharepoint-vs-sugarsync) ##### ##### SugarSync Features File Management Device Syncing Web Interface File Type Support Collaboration File following File Sharing Simultaneously Editing Administration Storage Limits Security Platform Performance and Reliability [ View More Features ](https://www.g2.com/products/sugarsync/features) ##### Categories on G2 [Cloud Content Collaboration](https://www.g2.com/categories/cloud-content-collaboration)[Online Backup](https://www.g2.com/categories/online-backup) ##### Explore More [What machine translation tools and APIs are worth knowing about for someone who wants a broad picture of what options exist before making a platform decision?](https://www.g2.com/discussions/what-machine-translation-tools-and-apis-are-worth-knowing-about-for-someone-who-wants-a-broad-picture-of-what-options-exist-before-making-a-platform-decision)[Which webinar provider is best for large events](https://www.g2.com/discussions/which-webinar-provider-is-best-for-large-events)[Popular marketing analytics platforms for businesses](https://www.g2.com/discussions/popular-marketing-analytics-platforms-for-businesses) [Best enterprise resource planning software](https://www.g2.com/discussions/best-enterprise-resource-planning-erp-software-what-s-your-top-pick)[Which home care agency management platforms integrate scheduling, billing, and compliance tracking in a single system?](https://www.g2.com/discussions/which-home-care-agency-management-platforms-integrate-scheduling-billing-and-compliance-tracking-in-a-single-system)[Pros and Cons Details](https://www.g2.com/products/sugarsync/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)