The platform offers a baseline structure for the users but a flexible environment to develop based on unique business needs. Review collected by and hosted on G2.com.

Less integration options than the competition Review collected by and hosted on G2.com.

Ease to use for user and data management. Tech support and easy integration with other systems Review collected by and hosted on G2.com.

Lack of sharing of the potential use of out-of-the-box tools Review collected by and hosted on G2.com.

I like that the product isn't just one size fits all, but also that much of it can be customized in house. We use consultants for some of the heavier lifts but we don't need them for everything. Review collected by and hosted on G2.com.

Sometimes customizations break things and it can be hard to track down and resolve the issue. Review collected by and hosted on G2.com.

It is flexible and user friendly, so it can be customized and integrated to other tools Review collected by and hosted on G2.com.

NOthing comes to mind, system works great Review collected by and hosted on G2.com.

Ease of use and available customization. It has all of the sales features we need. Integration with our accounting software was also a big plus. Review collected by and hosted on G2.com.

The quote module is functional but basic. Review collected by and hosted on G2.com.

The attention of the people that host it Review collected by and hosted on G2.com.

That in the app you can't see the BAQ dashlets from Epicor Review collected by and hosted on G2.com.

Sugar Sell is an intuitive platform allowing for in-depth stats on accounts and strategic actions and objectives. Review collected by and hosted on G2.com.

Integrations with custom ERP solutions. Review collected by and hosted on G2.com.

The ability to easily configure and customize the experience for the end users. Review collected by and hosted on G2.com.

Not having basic technologies like capturing a business card with your camera and that integrating with Sugar OOB. Recent turnover. Review collected by and hosted on G2.com.

It's straight forward interface allows for the ability to quickly reference across documents. As well, the compatiblity to interface with other softwares elimiantes the need for double work. further improving efficiency. Review collected by and hosted on G2.com.

Sugar Sell can be a bit of a learning curve for the uninitatiated. However, their support team is well-versed in making sure you have all the tools at your disposal to get you to the finish line. Review collected by and hosted on G2.com.

What fascinates me the most about Sugar Sell is its exceptional ability to simplify and optimize the entire customer relationship management process. The user-friendly and intuitive interface offers a smooth user experience, while the powerful features allow for deep customization of each customer interaction. The advanced analytical tools provide valuable insights, facilitating strategic decision-making. Moreover, the seamless integration with other applications and the overall flexibility of the system make it an invaluable asset for increasing operational efficiency and improving customer satisfaction. Review collected by and hosted on G2.com.

Although Sugar Sell is a powerful tool in many aspects, it has some limitations that can be a source of frustration. One of the major concerns lies in the relatively steep learning curve for new users. The complexity of certain features can make the initial adoption of the software more difficult than expected, requiring an additional investment in training time. Furthermore, although customization is a strength of Sugar Sell, it can sometimes result in a certain complexity during the initial setup. Finally, the cost associated with using some advanced features can be a barrier for small businesses with more limited budgets. Review collected by and hosted on G2.com.