--- title: Sugar Market Reviews meta\_title: 'Sugar Market Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 219 reviews by the users' company size, role or industry to find out how Sugar Market works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 219 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Sugar Market Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Sugar Market but has limited features. Are you part of the Sugar Market team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Sugar Market is marketing automation that helps teams create campaigns faster, engage prospects across channels, and deliver better leads to sales. Marketers can build emails, landing pages, and forms with no-code tools, then use insights to personalize outreach and predict which leads are most likely to convert. With Sugar Market, you can streamline campaign creation, improve lead quality, and prove marketing’s impact with clear reporting. * * * Seller [SugarAI](https://www.g2.com/sellers/sugarai) Discussions [Sugar Market Community](https://www.g2.com/products/sugar-market/discuss) Languages Supported English Solution Type All-in-One Show More ## Pricing Pricing provided by Sugar Market. ### Simplified & Affordable Pricing | Unlimited Users Starting at $1,000.00 [ View More Pricing Information ](https://www.g2.com/products/sugar-market/pricing) ## Top-Rated Alternatives [ ![HubSpot Marketing Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Marketing Hub") HubSpot Marketing Hub 4.4/5(14,916) ](https://www.g2.com/products/hubspot-marketing-hub/reviews) [ ![Adobe Marketo Engage](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adobe Marketo Engage") Adobe Marketo Engage 4.1/5(3,149) ](https://www.g2.com/products/adobe-marketo-engage/reviews) [ ![Act-On](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Act-On") Act-On 4.1/5(1,071) ](https://www.g2.com/products/act-on/reviews) [ View All Alternatives ](https://www.g2.com/products/sugar-market/competitors/alternatives) ## User Insights Average based on 219 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ## Sugar Market Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Instagram for Business ](https://www.g2.com/products/instagram-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LinkedIn Job Search ](https://www.g2.com/products/linkedin-job-search/reviews) Show More ![Chirag D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chirag D.") CD Chirag D. Co-Founder Mid-Market (51-1000 emp.) 9/2/2021 "Automate my Marketing operation," 5/5 What do you like best about Sugar Market? SugarCRM helps us automate our whole marketing operations. Sugar CRM has all features like workflow automation, analytics and contacts management, etc. get real-time prompts and recommended CRM updates supported each customer interaction. SugarCRM may be a very reliable and effective CRM tool. it is easy to use and features a good interface. Their reporting and analytics function is extremely comprehensive. Informs us that what we did wrong in order to continue Review collected by and hosted on G2.com. What do you dislike about Sugar Market? The documentation is very less it becomes difficult to understand all the options. for new users, i think it is difficult to understand. and the UI can be made better Review collected by and hosted on G2.com. What problems is Sugar Market solving and how is that benefiting you? 1- Automate my marketing operations 2-Drive more conversions with intuitive customer experience 3-Sugar CRM is used by several departments within the company, and this allows each department to have knowledge and control over the situation of our client 4- helps us to achieve high definition customer experience Review collected by and hosted on G2.com. Show More 9/7/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Lee T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lee T.") LT Lee T. Market Strategy Planning Manager Enterprise (\> 1000 emp.) 10/5/2021 "Smart way of marketing automation" 4.5/5 What do you like best about Sugar Market? This powerful automation software is characterized by multiple functionalities. It has helped me to expand marketing ROI, optimize allocations, upgrade CX and retention. It takes care of all the marketing needs with its automatic technology that helps to make more progress. Its database management and reporting features are easy to navigate. It is fully featured program that fulfills all requirements for marketing automation. It can also be incorporated with other CRMs such as Sage, Salesforce and, Microsoft dynamics. It provides us 3 types of campaigns; nurture-based campaigns, trigger campaigns, and single emails. Review collected by and hosted on G2.com. What do you dislike about Sugar Market? Since I have been having its services, I have not faced any major issues even I am impressed with its quality services. I rely on this program and its quality customer support that resolve our issues in very less time. Review collected by and hosted on G2.com. Recommendations to others considering Sugar Market: Sugar Market is very easy and simple to use. You can easily operate it with some practice. All the functions are straightforward including the dashboard. It has dash let-like cards that provide more detailed information. Tutorials and webinars are there to support the users who are using it the first time. So, I would recommend it to other companies that are looking for an efficient automation platform. Review collected by and hosted on G2.com. What problems is Sugar Market solving and how is that benefiting you? This automation solution has helped to speed up the revenue. It has contributed to building a strong relationship with the customers. This software is the best in comparison with other automation software’s because it is an all-in-one advanced software that uses SEM, SEO, and social media tools to attract visitors to the website. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sanchit K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanchit K.") SK Sanchit K. Co-Founder Small-Business (50 or fewer emp.) 10/4/2021 "Automate Marketing Easily with Sugar Market" 4.5/5 What do you like best about Sugar Market? Single email builder is a great functionality. It increases efficiency and reduces the overall cost. Strong user community and members are very helpful within the community. Web tracker and alerts are very helpful for our marketing team. Strong services expertise by sugar Team. It has provided us with Financial/organizational viability and KPI for all users. Database management is super easy and now we are able to manage lot of our users. Review collected by and hosted on G2.com. What do you dislike about Sugar Market? Documentation should be imporved, although implementation was seamless. But a proper documentation will help new users to understand it. Very steep learning curve in starting as the product has too many features. More integrations can be added, thus making it more effective. Some coding knowledge i.e, HTML and CSS is needed, thus one needs to spend some time in learning it beforehand. Cost is comparatively high compared to its competitors. Telephone support should be added for solving issues fastly. Review collected by and hosted on G2.com. Recommendations to others considering Sugar Market: It's the best tool available in the market. If you are considering to automate your marketing processes then just go for it. Review collected by and hosted on G2.com. What problems is Sugar Market solving and how is that benefiting you? We are able to send mass emails to the users. We are able to reach a lot of our clients and candidates regularly with tracking benefits. We utilize the analytics to see who has opened and clicked links to see who is a potential lead. The work is now mostly automated and we need less workforce. We are now able to manage all our clients and are able to provide them with reports on daily basis. It helps us to increase our business and improve our relationship with our clients. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Donna H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donna H.") DH Donna H. Senior Manager, Financial Planning Analysis Information Technology and Services Enterprise (\> 1000 emp.) 9/24/2021 "Excellent platform that is increasing website traffic" 5/5 What do you like best about Sugar Market? Sugar Market is a comprehensive solution for marketing automation. I have been using this amazing software for so long. It helped me to increase the number of visitors to our website in a short time. The software precisely tracks website activity and email engagement. One of the best features of this software is email builder that is very easy to use. It tracks email quickly and also saves time. To upload a file into the database is very easy because Sugar Market is extremely efficient in distribution lists uploading. Review collected by and hosted on G2.com. What do you dislike about Sugar Market? Template designing in HTML creator is not user-friendly. It is tough to create a template in it. To make a landing page we need to be familiar with the coding process otherwise, it can be problematic. Review collected by and hosted on G2.com. Recommendations to others considering Sugar Market: Sugar Market is the most suitable marketing automation platform for you as it provides you many benefits. You can use it to increase website traffic by ads campaign. You can also run an SEO audit that will help you to compare your progress with your competitors. It will allow you to create shareable reports. Review collected by and hosted on G2.com. What problems is Sugar Market solving and how is that benefiting you? Sugar Market is an astounding software that provides valuable insight into marketing campaigns with the current state of knowledge. It helps to schedule emails to modernize the email marketing workflow. The software’s scoring element helps to adjust lead scoring in several ways. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller SO Samson O. Website Developer Enterprise (\> 1000 emp.) 9/25/2021 "Better Marketing With Sugar Market" 5/5 What do you like best about Sugar Market? A very effective solution for our marketing team. Sugar Market has helped us with lead management and made it so much easier to nurture leads and convert prospects. It also has capabilities for email and social media marketing. It is the complete tool. It also helps you monitor the journey of your buyers and helps you identify the perfect time to upsell Review collected by and hosted on G2.com. What do you dislike about Sugar Market? We trust it all the way. The capabilities of this tool are unbelievable. It is affordable and feature-rich. We are happy with the performance of Sugar Market Review collected by and hosted on G2.com. Recommendations to others considering Sugar Market: It is a useful tool for campaign management and lead nurturing. It is worth its weight in gold Review collected by and hosted on G2.com. What problems is Sugar Market solving and how is that benefiting you? In terms of lead and prospect management and nurturing, Sugar Market has been very reliable. We use it to create and nurture campaigns It has also helped us synchronize our social media platforms for more effective interactions with customers Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller RG Ruby G. Senior Content Writer Information Technology and Services Small-Business (50 or fewer emp.) 8/31/2021 "If you want to automate your entire marketing operations, then Sugar Market is for you." 4.5/5 What do you like best about Sugar Market? CRM software can prove to be a valuable asset for your marketing operations. With Sugar Market, I can analyze how my customers are interacting with my digital assets, capture leads from different sources such as forms, landing pages, etc., create customized and targeted campaigns and align sales leads as well. It was quite crucial for our company to align sales as well marketing leads on a single platform which Sugar Market made possible. It can be integrated with other CRMs as well which is amazing. Review collected by and hosted on G2.com. What do you dislike about Sugar Market? There is no major disadvantage of Sugar Market but it can surely introduce more integrations and new features Review collected by and hosted on G2.com. Recommendations to others considering Sugar Market: Always ask for a demo. Get to know the product well and then decide what will be the best for your organization. Review collected by and hosted on G2.com. What problems is Sugar Market solving and how is that benefiting you? We are solving the problem of integrating leads coming from both marketing and sales channels to create targeted campaigns. It also helps a lot in analyzing the success or failure of a certain campaign so that it can be better optimized. It also provides a single platform to capture all the leads and is opt for multi channel marketing. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Suraj P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj P.") SP Suraj P. Supply Associate Mid-Market (51-1000 emp.) 3/2/2022 "Good automation software" 5/5 What do you like best about Sugar Market? Tolls are very user-friendly. I have been using this product for last two weeks, and I am pleased Review collected by and hosted on G2.com. What do you dislike about Sugar Market? Currently I don't have any dislikes for this product Review collected by and hosted on G2.com. Recommendations to others considering Sugar Market: I will recommend this product to my other colleagues who are working in the same industry Review collected by and hosted on G2.com. What problems is Sugar Market solving and how is that benefiting you? I am using these tools for my daily order tracking Review collected by and hosted on G2.com. Show More Response from Victoria Tsai of Sugar Market [Editedit](https://www.g2.com/survey_responses/sugar-market-review-5385775/official_response/edit) Hello! Thank you so much for taking the time to write up a review of Sugar Market. It means a lot to see that you have taken the time out of your day to share your thoughts on a solution that we have worked hard to create. I've passed along your praise to our product and leadership teams, as well as our areas highlighted for improvement. If you haven't joined us over at SugarClub already, we'd love to see you there! SugarClub is a place where you can connect with other customers using Sugar Serve and find support from users like yourself! I've gone ahead linked it below for your reference. Thank you for being such a loyal Sugar customer! Sincerely, Victoria Tsai Customer Advocacy Manager [See how Sugar Market improved](https://sugarclub.sugarcrm.com/) Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 12/4/2021 "Automate your Marketing with SugarCRM" 4/5 What do you like best about Sugar Market? It is more suitable for a medium sized enterprise. Organizing campaigns is easier. Custom forms can be created using the form builders. Customers history about the selection of their events. Review collected by and hosted on G2.com. What do you dislike about Sugar Market? Not found (200 internal error) error sometimes while accessing the mobile application. Also, difficult to read the emails at times. Other than that, a good app for automation. Review collected by and hosted on G2.com. What problems is Sugar Market solving and how is that benefiting you? Installed on our mid sized company. It is helping us view the data analytics in the overall dashboard. It also generates analytic reports for a wider and detailed view. ROI and Revenue analytics reports are useful. Review collected by and hosted on G2.com. Show More Response from Victoria Tsai of Sugar Market [Editedit](https://www.g2.com/survey_responses/sugar-market-review-5159329/official_response/edit) Hello! Thank you so much for taking the time to write up a review of Sugar Market. It means a lot to see that you have taken the time out of your day to share your thoughts on a solution that we have worked hard to create. I've passed along your praise to our product and leadership teams, as well as our areas highlighted for improvement. If you haven't joined us over at SugarClub already, we'd love to see you there! SugarClub is a place where you can connect with other customers using Sugar Serve, get program updates, and find support from other users such as yourself. I've gone ahead linked it below for your reference. Thank you for being such a loyal Sugar customer! Sincerely, Victoria Tsai Customer Advocacy Manager [See how Sugar Market improved](https://sugarclub.sugarcrm.com/) 12/8/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Nainish A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nainish A.") NA Nainish A. Assistant Systems Engineer Mid-Market (51-1000 emp.) 8/5/2021 "Great and effective crm tool" 5/5 What do you like best about Sugar Market? SugarCRM is a very reliable and effective CRM tool. It helps to record important data that is required. It is a very awesome tool to keep track of client data and updation. It also has great functionality to self-host the platform without any hassle. It has a very simple and easy to understand user interface. The security feature of this tool is very good and reliable. It allows the creation of graphs and reports easily. Review collected by and hosted on G2.com. What do you dislike about Sugar Market? In this tool, many options are available, which can be confusing to understand at first because very little documentation is provided. The cost of this tool is a little bit higher than its alternatives. This tool takes a lot of time to get installed on your machine and sometimes it also gets crashed while working. Review collected by and hosted on G2.com. Recommendations to others considering Sugar Market: SugarCRM is very awesome CRM tool and it really helps in improving efficiency and data gathering. I would recommend using this tool. Review collected by and hosted on G2.com. What problems is Sugar Market solving and how is that benefiting you? SugarCRM is a very good tool and it helped us in making perfect reports and analytics of the data in very little time which usually took more than 4 days to complete. It has really improved the efficiency of the team. Review collected by and hosted on G2.com. Show More Response from Aleighjean (AJ) Traver of Sugar Market [Editedit](https://www.g2.com/survey_responses/sugar-market-review-4872448/official_response/edit) Hello Nainish, Everyone at Sugar loves when a customer takes extra time to write such a thoughtful review. We are so pleased to hear about your experience and how you are gaining visibility into client engagement that is easily reported on. I've passed on your feedback to our Product GM, but I wonder if you're aware of the Sugar Support site, which has tons of documentation and guides? I've shared a link below should you like to take a look. I also highly encourage you to consider joining SugarClub at sugarclub.sugarcrm.com. It's our global user community where you can ask questions, collaborate globally with other users, and find free training and resources. I hope those resources prove to be helpful, and again, thank you so much for your feedback and insights. Sincerely, Aleighjean Traver Sr. Customer Marketing Manager [See how Sugar Market improved](https://support.sugarcrm.com/) Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Nivrutti I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nivrutti I.") NI Nivrutti I. Supply manager Mid-Market (51-1000 emp.) 3/1/2022 "Outstanding used to this software its too likes" 5/5 What do you like best about Sugar Market? Its completely marketing place and its too benefits after that used Review collected by and hosted on G2.com. What do you dislike about Sugar Market? There is no dislikes it's only likes and too uused Review collected by and hosted on G2.com. Recommendations to others considering Sugar Market: It's great for my colleague and its amazing Review collected by and hosted on G2.com. What problems is Sugar Market solving and how is that benefiting you? My all marketing problems has been solved along with propr solutions Review collected by and hosted on G2.com. Show More 3/2/2022 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Sugar Market? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Sugar Market ](https://www.g2.com/products/sugar-market/discussions/new) ![Donnalyn N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donnalyn N.") DN Donnalyn Nazareno • Last activity over 4 years ago hi how are you doing ? I find Sugar Market very HELPFUL an 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/hi-how-are-you-doing-i-find-sugar-market-very-helpful-an) GU Guest User What is Sugar Market used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-sugar-market-used-for) [ View all Discussions ](https://www.g2.com/products/sugar-market/discuss) ## Pricing Options Pricing provided by Sugar Market. ### Simplified & Affordable Pricing | Unlimited Users Starting at $1,000.00 [ View More Pricing Information ](https://www.g2.com/products/sugar-market/pricing) Sugar Market Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image") HubSpot Marketing Hub 4.4/5(14,916) [ Compare Now ](https://www.g2.com/compare/hubspot-marketing-hub-vs-sugar-market) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3a9b023e28464647fa13b8f367a5f12c/act-on%282%29.png "Product Avatar Image") Act-On 4.1/5(1,071) [ Compare Now ](https://www.g2.com/compare/act-on-vs-sugar-market) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6b6650425eafc5c72f230cad744ad29/adobe-marketo-engage.png "Product Avatar Image") Adobe Marketo Engage 4.1/5(3,149) [ Compare Now ](https://www.g2.com/compare/adobe-marketo-engage-vs-sugar-market) ##### ##### Sugar Market Features Email Marketing Building and Personalizing Emails Sending Outbound Emails Manage Email Deliverability Online Marketing Landing Pages and Forms A/B Testing Mobile Optimized Lead Management Marketing Lead Database Data Quality Management Segmentation Reporting & Analytics Basic Reporting [ View More Features ](https://www.g2.com/products/sugar-market/features) ##### Categories on G2 [Marketing Automation](https://www.g2.com/categories/marketing-automation)[Lead-to-Account Matching and Routing](https://www.g2.com/categories/lead-to-account-matching-and-routing) ##### Explore More [What civil engineering design platforms are compliant with standard project delivery requirements like BIM mandates so firms can meet government contract specifications?](https://www.g2.com/discussions/what-civil-engineering-design-platforms-are-compliant-with-standard-project-delivery-requirements-like-bim-mandates-so-firms-can-meet-government-contract-specifications)[What web font marketplace is most trusted by creative directors based on user reviews?](https://www.g2.com/discussions/what-web-font-marketplace-is-most-trusted-by-creative-directors-based-on-user-reviews%20)[Leading QMS solutions for software industry](https://www.g2.com/discussions/leading-qms-solutions-for-the-software-industry) [What are the best theater venue management strategies for capacity utilization from performing arts organizations?](https://www.g2.com/discussions/what-are-the-best-theater-venue-management-strategies-for-capacity-utilization-from-performing-arts-organizations)[Semrush vs SpyFu for paid search intelligence: which gives a performance marketer more to work with?](https://www.g2.com/discussions/semrush-vs-spyfu-for-paid-search-intelligence-which-gives-a-performance-marketer-more-to-work-with)[Pros and Cons Details](https://www.g2.com/products/sugar-market/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)