Melissa C.
MC
Melissa C.
Business Owner
Architecture & Planning
Small-Business (50 or fewer emp.)
"Safe and Secure Company"
5/5
What do you like best about Sucuri?

Clients of mine were having problems with their wordpress web sites. Since signing up my clients - there has not been any issues of the web site being hacked Review collected by and hosted on G2.com.

What do you dislike about Sucuri?

You can't call them on the phone for tech support it is only done by email. Review collected by and hosted on G2.com.

Trish A.
TA
Trish A.
Owner
Writing and Editing
Small-Business (50 or fewer emp.)
"Great WordPress Security & Site Performance with SSL Certificate "
5/5
What do you like best about Sucuri?

Excellent, prompt technical support for a non-techie WordPress admin! Support tickets are handled same day sometimes same hour. Review collected by and hosted on G2.com.

What do you dislike about Sucuri?

Price is a bit high (annual renewal) but so far the benefits, knowledge base assistance and tech support make the price well worth it. Review collected by and hosted on G2.com.

James T.
JT
James T.
Managing Director & Physiotherapist
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Great Service"
5/5
What do you like best about Sucuri?

They Were able to fixe my website who were hacked by a very bad virus in less than 24h saving me stress and worries. The Team communicate also pretty fast. Review collected by and hosted on G2.com.

What do you dislike about Sucuri?

The price of the package which i wish was lower or at least being able to pay for a single hack and not have to subscribe for a full year. or at least to be able to subscribe per company on not per website for company who has many websites Review collected by and hosted on G2.com.

Jason M.
JM
Jason M.
Owner
Mid-Market (51-1000 emp.)
"Great piece of mind"
5/5
What do you like best about Sucuri?

I feel that the protection is thorough and if there is an issue, the Customer Service/Support team is quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Sucuri?

Perhaps at times, a phone call would be better over email for support. But hasn't been a big deal. Review collected by and hosted on G2.com.

Douglas N.
DN
Douglas N.
Co-Founder & CEO
Broadcast Media
Small-Business (50 or fewer emp.)
"Simple, Hassle Free Protection with fast communication!"
4.5/5
What do you like best about Sucuri?

They made it easy on me, and they did all set up work, so I didn't have to learn anything new! Review collected by and hosted on G2.com.

What do you dislike about Sucuri?

Caching of audio files automatically, because it requires a website to use versioning to overcome this particular issue. For a site that only does audio, caching of audio files can lead to files not playing through to completion. Review collected by and hosted on G2.com.

Duncan R.
DR
Duncan R.
Senior Coach
Sports
Small-Business (50 or fewer emp.)
"Dissapointment! "
0/5
What do you like best about Sucuri?

nothing, whole experience has been a complete waste of time Review collected by and hosted on G2.com.

What do you dislike about Sucuri?

waste have done nothing to help. tried asking for help got no response Review collected by and hosted on G2.com.

Amy Y.
AY
Amy Y.
President
Management Consulting
Small-Business (50 or fewer emp.)
"I feel that my site is very secure because I am using Sucuri"
5/5
What do you like best about Sucuri?

Your tech support is wonderful. I always get a fast response and, if I need to do something, the explanations are clear. Review collected by and hosted on G2.com.

What do you dislike about Sucuri?

There is nothing that I dislike about Sucuri. Review collected by and hosted on G2.com.

Verified User in Printing
EP
Verified User in Printing
Mid-Market (51-1000 emp.)
"CFO"
5/5
What do you like best about Sucuri?

Before Sucuri, we had one problem after another with our WordPress site getting hacked. We have been using Sucuri for a couple of years. This is despite a smart IT consultant and actively keeping our WordPress up-to-date. To start, they immediately cleaned up the results of our last hack and we have not had one problem since. Review collected by and hosted on G2.com.

What do you dislike about Sucuri?

Sorry, there is not really anything that I dislike. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Peace of Mind"
4.5/5
What do you like best about Sucuri?

The security that my website is secure and I don't have to be concerned about attacks or downtime Review collected by and hosted on G2.com.

What do you dislike about Sucuri?

Nothing so far. My system is well protected and I get to learn about various threats going around Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"great customer service"
4.5/5
What do you like best about Sucuri?

they always reply to support tickets and are extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about Sucuri?

I wish I would have been contacted in another way other than email when my site went down. Review collected by and hosted on G2.com.